Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 15% drop in price.|
|December||Most popular time to fly with an average 28% increase in price.|
Average price round-trip
|$359||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 580 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 25m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($48) and Delta ($58), and the lowest round-trip tickets have been found on Delta ($116) and Spirit Airlines ($117).
For San Juan Airport to Phoenix, Sunday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Phoenix back to San Juan Airport, the best deals are generally found on Sunday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Juan Airport to Phoenix.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phoenix from San Juan Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Phoenix with an airline and back to San Juan Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phoenix from San Juan Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Service was great, crew was responsive, snacks were good per usual."
Cons: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Cons: "Flight delay 5+ hours poor Service"
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "Excellent Detroit crew"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Cons: "Headphones suck"
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Row to myself"
Pros: "The onboard entertainment system was awesome.seats were comfortable."
Cons: "Flight was a bit bumpy."
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Pros: "The gate agent was very helpful."
Cons: "The seat was very tight because the person who was next to me leaked over the arm rest into my space. I had a window seat. Also I had a torn ACL and requested a seat with more leg room and it was not assugned."
Pros: "Very funny, added comedy to the flight. Great!"
Pros: "Aisle seat; leaving on time"
Cons: "Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly."
Pros: "The plane ROCKED"
Cons: "The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers"
Pros: "Great Delta crew at check in and boarding!"
Cons: "Rear of plane very hot after passing through a very cool front. Service without a smile. "Don't have that" monitors on seats were almost useless."
Pros: "Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late."
Cons: "Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again."
Pros: "Overall the flight was excellent and the movie/tv entertainment was great. Love the biscoff cookies ;)"
Cons: "i don't like that we didn't have a personal tv."
Pros: "Crew was fine, there need to be a great improvement on the seats"
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "Do people write here for frontier?"
Cons: "Sat on the tarmac for over 3 hours. A fight broke loose and we had to return to the terminal and then back to the tarmac for more sitting. The crew finally figured out how uncomfortable and frustrated people were getting 2.5 hours to sitting with no air on the tarmac. They relieved their customers suffering then with complimentary water! Now that’s service. Frontier is one of the most base airlines out there. I’m entirely frustrated that they are one of the only airlines that service our podunk airport."
Pros: "Good flight, love frontier"
Pros: "The flight attendants were very nice and comforting, as this was my first time ever flying and I was terrified."
Cons: "The boarding staff were rude! There was absolutely no form of entertainment. The seats were uncomfortable online said they recline for comfort however I couldn't find anywhere to get them to recline."
Pros: "Easy check-in with app. Boarding by zone was smooth. The best part is that they send emails with with great deals, so the price was amazing!"
Cons: "There was no entertainment offered. No complimentary food/drinks."
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Cons: "Flight delayed To much extra charges (seat, carry on, etc)"
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."
Pros: "Was late but the time was made up in the flight. Was quick and fine."
Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"
Pros: "Boarding seemed to move really quick and seats were comfortable and seemed roomy."
Cons: "Flight was an hour late leaving. Check in at ticket counter was beyond packed, the line wrapped around."
Pros: "Flight was short"
Cons: "I was not informed that I would be forced to pay for a carry-on, which was more expensive than checking my bag. I checked it, which then forced me to have an additional 30 minute wait at baggage claim. Horrible experience especially due to the splitting headache from the child who was screaming louder than I ever thought humanly possible (that obviously wasn't the airline's fault though)."
Cons: "Hidden fees for carry-on bags is RIDICULOUS! Original gate was changed to the international terminal at SFO which meant getting a tram and going through a long security line again. When we landed in PHX, there was no available gate so we waited another 35 minutes. Seats are very uncomfortable and DO NOT recline at all. They also charge for soft drinks. Low budget...poor customer service...numerous delays...hidden fees...steer clear!"
Cons: "The flight was delayed 7 hours. It was horrible."
Pros: "Boarding was quick and easy"
Cons: "everything is an up charge, from carry-on bags to soda and snacks. if you want any and I mean any extra legroom expect to pay 17-25 dollars extra as well."
Pros: "I liked getting off plane."
Cons: "They have designed seats for children."
Pros: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Cons: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Cons: "Paying for my seat - paying for my coffee - paying for my luggage - not the bargain I thought it was - I could have easily taken another airline with more convenient departure and arrival spots and SAVED money!"
Cons: "The baggage fees are ridiculous. Your bags should never cost more than you (the customer). You try and check in online and they want to charge you more to pick a seat. The seats are tight. The tray table is the same size as my cell phone. (The smallest I have ever seen). Airtravel has reached an all time low with Frontier. I was glad my return flight was on SWA. SWA was cheaper fare, has better seats and a better table, and no baggage fee."
Pros: "Great staff. They were always smiling and very helpful."
Cons: "Tight seating on Frontier. The tray table is half the size as normal, so not even worth using."
Pros: "Great leg room, clean, on time and great staff"
Cons: "Everything was great."
Cons: "1. You can't use electronic boarding passes, which I didn't know until I had made it through the security line in a huge airport. They sent me back to the frontier gate, but by then I made missed my flight. 2. They charged me $100 for a new flight 3. The seats were like rocks 4. They charge for sodas and carry on bags I think one of my fellow passengers said it best when someone asked him what he was doing after the flight, "Trying to regain the dignity this airline has stolen from me""
Pros: "Everyone was friendly, will fly again soon to San Fran."
Cons: "Seats didn't recline. No instruction on where to get your ticket or how the whole process works. I hardly fly at all and I was very confused on everything."
Pros: "The fact that my flight was short."
Cons: "Didn't like the newer thin hard uncomfortable seats. I understand making them thinner allows "more room for additional seats" but these seats are not comfortable. Probably not going to fly Frontier any more, definitely for a flight longer that 1.5 hours."
Pros: "The people who work for this airline were very nice."
Cons: "The chairs do not move. Everything you want or need is extra. I am very displeased with this company, I use to fly with them all the time and was excited to have booked with them again sadly their new Airbus design is nothing more than a way for them to earn an extra buck and the discomfort of their passengers."
Pros: "Hard to say."
Cons: "Hidden costs- you don't allow a carry-on & you force couples to spend more $ to sit together. This whole thing seemed like a scam."
Cons: "Angry staff, uncomfortable seating, and the poor scheduling updates."
Pros: "The crew was as helpful as possible, very kind and clearly as frustrated with the situation as we were, and did their best to make sure the rest of our flight was comfortable."
Cons: "My flight was delayed for three hours. We were loaded on to the plane, then told it would be another hour, got off the plane, got back on, and it was still another 20 minutes until we started moving. It was tiring, frustrating, and caused a lot of issues with my ride in Phoenix. I do understand, however, that many of the issues were unavoidable, such as mechanical problems and missing mechanics, but it was frustrating nevertheless."
Cons: "I had a pretty unpleasant experience with Frontier on 12/21/15. Rain in San Francisco caused flight delays. Go figure. Frontier kept us waiting for six hours then cancelled the flight. They were rude; they didn't help their customers, including families with kids, get on other airlines; said they would try to getpeople out of SFO in the next couple days! When I realized I would not get to the wedding I was trying to attend, they siad they wouldn't refund my money' When I insistedon a refund they then said there would be a $19.99 cancellation fee. Eventually, they agreed on a refund. Pretty poor way to run a business. On the other hand, when I needed to cancel my Enterprise car rental, I was able to do it in less than two minutes over the phone - no hassle."
Pros: "I got where I wanted to go for a reasonable price."
Cons: "I did not calculate for the extra fee for a carry-on. I'm always disappointed when I don't get a complementary beverage and snack. Sad but worth the savings."
Pros: "Nothing... Charging for baggage overshadowed everything I canceled the return and Booked on southwest. This is an dishonest, tricky, unethical company."
Pros: "Very efficient and friendly crew."
Cons: "Flight delayed."
Cons: "$45 for carry on!!!!!!!!!!! We had no idea. No where did Kayak let us know that there would be extra charges for carry on. Never will use Frontier again, if possible."
Pros: "The smooth flight"
Pros: "Staff was friendly, aircraft was comfortable, there was no line at check-in desk."
Cons: "Baggage policies are very expensive and inconsistent with other airlines."
Pros: "Not much"
Cons: "I did not like the carry on fees of $45 per bag. Flight 1365 had some rude stewardess who in my opinion has something against Asian people. The plane landed in the wrong terminal. Taxi'ing took a long time. the seats aren't adjustable ."
Pros: "It was only 15 minutes late. Security and check in were easy to navigate"
Cons: "it was late and we missed the shuttle in Phoeniz"
Cons: "Frontier nickel and dimes you for everything possible. They advertise that they cut back on all of the luxuries to save money on the ticket itself but after all of the extra charges you end up paying more than with any major airline. Not only do they charge you for checked bags, you get charged $30 for a carry on bag, $60 if you don't check in online before your flight. You have to pay extra for pretty much any seat on the plane. My wife and I paid $16 per person to sit in the window and middle seat in the second to last row. Nothing is complimentary. They even charge you if you want more than one cup of water which should be illegal. The seats are horribly uncomfortable (think stadium seating at a baseball game). Also, the customer service over the phone is awful. The employees literally read from a script and say the same thing over and over again until you give up. This is officially the worst airline I have ever travelled with and will never choose Frontier again."
Pros: "My return flight from Houston to SFO was scheduled to depart at 2:50 pm. I showed up at noon to check in, and had to wait an hour for Frontier personnel to show up to man the check-in desk. Two of the three automated kiosks were out of order, as well."
Pros: "Frontier is cheap as hell. They charge you for baggage but aren't as bad as Ryanair. If you check in online and pack a reasonable amount of toiletries and a laptop into a travel bag, you can expect a travel experience that is superior to Greyhound for the same or less. Don't compare them to first class on Emirates, that would be unfair. Compared to Greyhound or Ryanair, it was a superior travel experience."
Cons: "Small in flight tray tables unable to hold a laptop. No biggie."
Pros: "Unprofessional boarding employees. Lack customer service."
Cons: "Prices Extra charges Bagging Crew members Flight seats"
Cons: "Delayed departure."
Cons: "Cost of carry on too high. Delayed flight. Flight attendants rather rude."
Pros: "Getting home!"
Cons: "The usual. Someone kicking my seat ever 5 mins. And the delay but I didn't mind."
Pros: "The crew was great, very helpful and friendly!"
Cons: "No free cookies. The kid behind me kicked my seat too many times."
Pros: "Boarding was good. Airplane does not have tv, radio nor snacks. Not easy travel with kids for more than 3 hours."
Pros: "The price was unbeatable. One of the flight attendants was very comedic in her intercom speeches."
Cons: "At the airport check in, over 100 of us stood in line to drop off bags for TWO HOURS with no Spirit staff in sight. When the staff did arrive, they were slow about helping us, laughed and joked with each other ignoring us, and not even apologetic. Once they began taking bags, they weren't friendly or even very attentive. The flight attendants paid little attention to the customers...stayed all up front eating, talking to each other, or on their electronic devices. The seats are very cramped, uncomfortable, and had no pocket or way to recline (unless you paid extra). There was no complimentary snack/beverage options...not even water...and this was for a 3 hour flight. The overall staff was not friendly or inclined to be helpful."
Pros: "Cheap cheap cheap"
Pros: "it was sufficient"
Cons: "charged for bag at check in."
Pros: "The on board service was statisfactory and curious."
Cons: "For me the seats were too small. I am 6ft3in 200 slim pounds. If i could of gotten an isle seat or emberency door and picked my seat ahead of time even paid more for it would of helped. Getting to check in early does not get you a spicific seat. A child can be put in an isle seat whereas an adult can be put at the window seat slighty more cramped."
Pros: "The flight was great"
Cons: "The fees"
Cons: "They charged $110 for golf clubs and a small suitcase. My flight was going to be on time but the decided to give that plane to the people heading to Vegas because they had been delayed all morning. Spirit told us we would be delayed four hours, then 30 minutes later they said the flight was completely cancelled. I had to go back to the main terminal to pick up my bags and had to go to the Spirit Airlines ticket counter to rebook and get a refund. The line was so long and slow it would have taken hours to talk to someone from Spirit. I called Customer Service and was on hold for 50 minutes before I could finally get refunded. This made me miss the last Spring Training game in AZ! I've been flying for 35 years and this was the worst flying experience in my life!"
Pros: "When they grossly overcharged me on 1 checked bag they did refund the difference."
Cons: "website is very hard to navigate and I am proficient on the computer."
Cons: "The flight was delayed both ways 3 hours. On a 3 day get away we spent 2 of them sitting in the airport. Will never fly spirit again."
Pros: "Good Stewardesses - good service. I like the Airbus jets."
Cons: "50.00 to check a bag bites."
Pros: "The check in woman was really helpful.. The flight attendeants were friendly . The price of my ticket was great.. No charges for carrey on bag."
Cons: "The seats are tight."
Pros: "The flight was smooth and quick"
Cons: "Nothing bad to say about the flight"
Cons: "We missed the part in booking that you had to pay $100 for a carry on. It would have been cheaper to go with a full service airline. We will never book with Spirit again. Even with low fare airline fees this bag fee was unbelievable."
Cons: "I cancelled the reservation after 10min, but I have been charged for a complete airfare. The company refuses to refund me for the full fare. The company offered me an alternative of flying with them and get a refund of 70 something $ within 60 days. That can not be done! BTW, in all other airline companies you can get a full refund if the deal was cancelled within 24H from when the reservation was done. I am very frustrated."
Pros: "The airplane was modern & clean"
Cons: "Everything!!! They had us on the plane for TWO hours waiting for departure and rhey didnt even gave us wTer. They said that if we want it, it was $3.00 They charged us for EVERYTHING!! $55 for carry-on bags!!! Never again will fly with Spirit"
Cons: "No more to be said."
Pros: "NOTHING and to think I still have to return back to my home in spirit makes me ugh.. Angry"
Cons: "Everything!! The airline is horrible the service is worse you charge ridiculous amounts for everything.. I truly will NEVER EVER TRAVEL OR GIVE YOU A PENNY OF MY MONEY AGAIN.. HORRIBLEEEEEEEE"
Pros: "Flight was good."
Cons: "I did not like the extremely high bag prices and seat prices - outrageous. I have always assumed that when you buy a ticket it entitles you to a seat on the plane. I guess not any more. I had to pay $14 each way. That is just wrong!!! There were a few free seats, but very few and they were taken.. This airline brags about their low ticket prices. They are much higher when you add all the other charges in. I will not travel on this airline again. It is sad how everything is all about gouging the customer for as much money as they can."
Cons: "I missed that my airfare would not include paying additional for carry on luggage."
Cons: "I paid more in bag fees than for the flight. Fraudulent!"
Pros: "Nothing......the flight was delayed. ...Pilot did make up some time."
Pros: "Worst flight attendants and nasty attitudes"
Cons: "$55 charge for carry on without warning Nasty attitude flight attendants Didn't even give me a plain cup of water on the plane without a $3 charge that's dosgusting rude and inhumane"
Cons: "Too many limitations. You don't save anything because you have to pay for everything. Other airlines have a 50 pound Spirit is only 40. I had to pay 25.00 more for 3 pounds after I had already paid for luggage"
Cons: "cost of luggage is ridiculous. cost of snacks is overly ridiculous"
Pros: "I was glad to have a $118 round trip fare to Phoenix at peak weekend travel time. Crew was very pleasant and professional. Worked to get move other passengers around on a very fill flight so that I would be seated with my 11 & 12 year old daughters."
Cons: "When they say 'no frills' they mean 'no frills'! They even charge for water! Want a Coke? $3. Bag of pretzels $3 more. Luckily, our flight was only 1 hour 20 minutes long. I'm not sure i could have stood the seat much longer. i am only 5'1" tall and 120 lbs and I was cramped. I have no idea how a regular sized human would cram themselves into one of these seats."
Pros: "We arrived on time and safely."
Cons: "The check in baggage is now 40 pounds max, carry ons you are charged for, the seats don't lean back, advertising posters were located inside the cabin."
Cons: "We cancelled that flight from Denver to Phoenix. Please advise."
Pros: "I liked that it was an uneventful smooth ride."
Cons: "1) No leg room. I am 5'10 tall and my knees were touching the sit in front of me. 2) Seats do not recline. Try taking a nap here. There is just not enough space to relax 3) Ticket seems to be cheap but then you have to add seat selection $, carry on bags $, seat selection for your return flight $, carry on bag for your return flight $, soft drinks $, snacks $. You end up paying more than Jet blue which has great leg room, in flight entertainment, free soft drinks. 3) Boarding was a mess."
Pros: "Flight out was fiine."
Cons: "Return flight was cancelled due to weather and the soonest flight Spirit could offer was 6 days later. I took the refund and purchased a ticket with a larger carrier for 2x my original return flight cost for 3 days later since Spirit's 6-day solution understandably didn't fit my needs. I assume they couldn't honor my original purchase any better because they are small, have bitten off more than they can handle; leaving thier fliers SOL if anything goes wrong. Offering 6 days as a solution to a single missed day due to weather is unacceptable and entirely irresponsible. The message I got was - don't fly with us unless you have no baggage (because what you save is offset by a few bags) and don't fly with us unless you can deal with getting kicked to the curb for an extended amount of time. Spirit are at the leading edge of poor trends occurring in the airline industry, which will only benefit them and put your experience at risk."
Cons: "They charged me $52 for a bag. Cause I had two, and they only allow one free per passenger. No food, snack or drinks... Not even water...only if you pay for. The seat on the planes doesn't reclined. No TV monitor on plane. At the end I finished paying more for the ticket that on the others airlines...this was my first time on Spirit and definitely the last."
Cons: "Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet"
Pros: "My luggage came through undamaged and fairly quickly."
Cons: "No pre-chek. A big front was in front but was not big by any means. The gate changed and we left late due to plowing by our gate."
Cons: "Flight was delayed 2 hours, but despite avoiding all possibility of extra fees, they got us at the airport. All other airlines have a 50lb checked bag weight. They are the only ones I know of that have 40 lbs, then they charged us $50 extra because we were now "overweight". What a scam!"
Pros: "I liked nothing on this airline. First and last time I ever flight with Spirit Airline."
Cons: "Everything is a nightmare. Not even a F... number you can call and speak with a real person. Spirit charges for everything and the crew are inept. A Spirit Airline crew member asked me to change my seat, so she can put a family together. I moved requesting nothing in exchanged and I sat where she told me to seat. A few minutes later another crew member rudely accused me of changing seat, took me out of the plane while she finds me another seat and the crew member that caused the confusion was nowhere to be found. I strongly suggest DON'T FLY WITH SPIRIT AIRLINE. AND FOR THE CEO OF SPIRIT AIRLINE " TREAT CUSTOMERS LIKE YOU LIKE TO BE TREATED."
Cons: "I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed."
Pros: "New plane."
Cons: "Wasn't aware seat and carry-on were not included in price. Snacks and beverages are not included at all. Landing felt like near crash."
Cons: "Extra fees for everything, i.e. food, carry-on baggage. No reclining seats. Tighter spaced seats than other airlines. I didn't know this about Spirit. I will choose a different airline for my next trip."
Cons: "$104.00 for two small bags checked that could have fit in overhead bin. Never fly you again. You suck."
Cons: "Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline"
Cons: "WORST AIRLINE EVER!"
Pros: "Flight attendants were great. Reception persons at the baggage check very friendly."
Cons: "Outrageous baggage check fees. Doesn't support the military. Every other airlines waves baggage check fees for military personal. Spirit doesn't offer military service members that luxury. Plane was also late, no WIFI, and seats didn't recline."
Pros: "Boarding was a breeze. They boarded everyone rather quickly. Everyone was friendly."
Cons: "You have to pay for everything. You have to pay for your seat. You have to pay for snacks and drinks. They did overbook the return flight. You do have to pay for luggage, whether checked or carry-on. You don't have to pay for personal items.The seats are really cramped together."
Cons: "The service was horrible. They were rude. They caused my son to not make his flight and were not accommodating at all! Down right rude! Will NEVER fly Spirit again. Did nothing at all to make our experience better even with problems."
Pros: "I like that the seats are not as tight as before. There is some leg room on the regular seats. They are nicely padded, but could use a little more in the bottom of the seat area. Little offerings of snacks as has become the usual on flights. Everything seemed to go smoothly. I like how friendly they were with pets. Even a pet that had no crate, of which I am sure they made an exception. The dog was totally well mannered. I like flights that are kind to pets."
Cons: "I didn't like a charge for a regular drink. I didn't like the huge baggage and seat selection fees."
Pros: "No room, great ticket prices but get you with luggage. I feel like this is a scam to get people to fly. Overall....honestly I wouldn't fly Spirit again. Sorry! P. S. And..... You have to pay for your own snacks through Spirit unless you bring your own, so anyone that's going to fly Spirit think twice about it."
Pros: "I thought that the rate is paid was great cause the leg from Dallas to Phoenix is a regular route. I only usually paid about $15.00 more. But my surprise came when I was ready to board. My carry on was a regular sized back pack that weighed 9lbs , Because it was 4inches taller than the carry on sizing box I had to pay $55.00 in order to board my flight. Now keep in mind I only $69.00 dollars for the flight it self. The ticket agent was rude and threatened to charge me $100.00. I would never fly this airline ever again, and I will spread the horrible experience"
Cons: "Many people who were waiting to board other flights shared my feelings of being dooped by this airlines strategy. If you have to wait and charge people ridiculous prices at the boarded point I feel that is being dishonest. I would rather be told all of the fees upfront without surprises at the end."
Cons: "The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time."
Airlines flying from San Juan Luis Munoz Marin Intl to Phoenix Sky Harbor Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights