Daily cleaning, installation of cabin HEPA filters on flights from San Juan to Washington
Southwest, JetBlue and Spirit Airlines have all waived their change and cancellation fees on flights from San Juan Luis Munoz Marin Intl to Washington. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 4h 07m, covering a distance of 1561 miles.
There are 123 (nonstop) flights between San Juan and Washington per week, averaging 17 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($73) and Multiple Airlines ($100), and the lowest round-trip tickets have been found on Spirit Airlines ($146) and American Airlines ($160).
Southwest (5 times daily), JetBlue (4 times daily), Spirit Airlines (3 times daily) are the most frequent flyers on this route.
For San Juan to Washington, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Washington back to San Juan, the best deals are generally found on Saturday, with Monday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Juan to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from San Juan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to San Juan with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from San Juan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Some of the crew was decent others seemed annoyed they were doing their job."
Cons: "Some of the crew was decent others seemed annoyed they were doing their job. Two of the employees serving the cabin could use an attitude adjustment. The crew was late in getting food out but for a four hour flight there is no value in flying anymore. Airlines are just trying to rake in as much money as possible. When are they going to be responsible for everyone getting sick like cruise ships are? They should hand out masks and sanitizer because airlines are one of the dirtiest public spaces that there is! Show up late and barely clean the plane between its third or fourth leg of the day."
Pros: "Staff was amazing, and the movie selections are always good"
Pros: "Amazing landing"
Cons: "All good"
Pros: "The luggage waiting time was 0!"
Cons: "Yes because we have to Wait. 4 hour"
Cons: "Multiple delays and changing of gates. Sitting on the tarmac waiting to deplane for longer than communicated by pilot."
Pros: "Flight crew as great."
Cons: "Boarding was a circus, and the cabin crew could have cared less... All they were interested inward handing out credit card a;p,cation. By far, the worst cabin crew I have seen i the last 5 years."
Cons: "You get what you pay for"
Cons: "No three hour delay on the flight world have been better"
Pros: "Fast boarding, kind crew, smooth takeoff and landing."
Cons: "Loved the leg room but the seat cushions are not that comfortable."
Pros: "The space was very comfortable."
Pros: "It was on time"
Cons: "My Screen didn’t work"
Cons: "Need more vegan food options"
Pros: "On time, comfortable seats, variety of snacks"
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "Nice ground personnel in San Juan as well as flight attendants."
Pros: "Direct flight"
Pros: "Smooth flight, take off and landing. Plenty of leg room."
Cons: "The seats on my row didn't properly recline or at all. The crew was not great but not bad, maybe average service"
Pros: "I like that you offer entertainment I love your snacks especially the healthier terra chips"
Cons: "4hr delay"
Cons: "The 3 hours delay"
Pros: "On time and the comfort of legs room"
Pros: "The app on my phone allowed me to do nearly everything but place my luggage in the back"
Cons: "Very cheap food , only cockies and water"
Pros: "Non chaotic boarding, efforts by gate agents to gate check carryon bags to ensure there would be enough space for those bags."
Pros: "I had 2 hours of napping which was very much needed."
Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."
Cons: "The have problems with the movies"
Cons: "Todo bien"
Pros: "Yes, excelente"
Pros: "The departure and arrival times were met. The crew was professional and corteous."
Cons: "There is no WiFi, directTV on the flight. There is “no satellite coverage “ during the flight. Even though it’s sate and it comes from space, there’s no coverage. Come on, there has to be a copyright issue or something."
Pros: "The snacks, the voluntary offering of to put the the carry on the back of the aircraft, the crew and the fact that the co-pilot is a woman."
Cons: "The turbulence and the harsh decent of the plane scared me and I have a panic to flying."
Pros: "I value the flight was ontime. This is the most important thing for me."
Pros: "I bought a ticket for my 85-year old Mom to fly from Puerto Rico to Washington, DC, where I'm stationed, and from Curbside to Curbside, she told me your people and your service were all SUPERB! Thank you for making my Mom feel comfortable and safe during such a traumatic time. You have a customer for life!"
Pros: "The way their. Staff treated the customers."
Cons: "Cancellations after cancellations due to the aftermath of hurricane Maria through Puerto Rico. A lot of missinformation taken from the airlines."
Cons: "Delay the fligh two times"
Pros: "On time. Very organized. Great price."
Pros: "The staff were sweet and knowledgeable."
Cons: "Never got on it."
Pros: "first of all, the flight attendants were SO friendly, especially compared to United and American Airlines. and FREE WIFI! oh and real snacks not shitty snack mix that United gives. OH and the boarding process! thank you for COMMON SENSE, board the back of the plane first!!!! overall i am very happy with the experience. the economy seats gave as much leg room as the economy plus on United. as you can tell I hate united and have been flying with them a long time."
Cons: "the plane i was on was a little older model but it really wasn't bad plus there was still free wifi so no complaints. only plus i could say for improvement would be power between seats, even if it's just a USB port :)"
Pros: "Wheelchair service and an offer to put me closer. To the front ."
Pros: "Fast boarding, excellent costumer service."
Pros: "Everything was great. Seats, service, flight, crew."
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Cons: "Not a thing!"
Pros: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Cons: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Pros: "Fast service and precise timing"
Pros: "Great comfortable seats"
Cons: "Crowds in airport"
Cons: "The flight was delayed over two hours"
Pros: "Comfort is excellent"
Cons: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Clean plane. On time"
Cons: "They have to improve the boarding process a bit."
Pros: "Smooth ride"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "Flights were both timely"
Cons: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Pros: "Amazing service from crew"
Pros: "The entertainment"
Cons: "Space between"
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Pros: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Cons: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Pros: "The crew was dealing with NOVA/DC residents"
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Cons: "Bigger personal space"
Cons: "No room to move very cramped"
Pros: "Excelent flight excelent service.."
Cons: "The entrance in the gate to the plane always disorganized"
Pros: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Cons: "Entertainment system wasn’t working"
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Cons: "Flight delay 5+ hours poor Service"
Cons: "The bulkhead sears had no electrical outlet"
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Cons: "Headphones suck"
Cons: "See above description"
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Cons: "Old planes, disinterested crew, full flight"
Cons: "The seats are uncomfortable and cramped"
Cons: "Once again.... too much advertisement!!!! I just want to enjoy my vacation."
Cons: "Personal monitors. Free food."
Pros: "Video screens at each seat"
Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
Pros: "Super comfortable"
Cons: "AA has a tendency of delaying flights."
Cons: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"
Cons: "Overheads slammed full."
Cons: "The airline"
Pros: "Everything BUT the ticket agent"
Cons: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."
Pros: "On time departure and arrival."
Cons: "Hard landing!"
Pros: "Son flew alone and everyone was very helpful."
Cons: "The food was cold and and had no taste."
Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "That I arrived at my destination"
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Cons: "The check in process took to long. In line more than an hour."
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "AA is excellent."
Cons: "Should be allowed one checked bag per person at no charge."
Pros: "Everithing is excelent."
Pros: "The options you have to pick from"
Cons: "The pop ups"
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "Great steward with fabulous sense of humor"
Pros: "todo me gusto"
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Pros: "Not applicable"
Pros: "Todo muy bueno"
Cons: "No tv/movies."
Cons: "It was a headache!"
Pros: "Easy connections"
Cons: "20 min delay at Dallas International"
Cons: "Food choices are pretzels or crackers."
Pros: "It was great."
Cons: "Everything was good."
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Pros: "All great."
Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."
Pros: "We arrived earlier that predicted. I liked it."
Cons: "They gave us just 2 small snack"
Pros: "Friendly crew"
Cons: "Security staff short with passengers"
Pros: "Nice crew, clean plane, and they had soda and coffee!!!"
Cons: "Full flight, not spaced out like I thought it would be."
Cons: "Little planes need an interior restoration to make them look better."
Pros: "I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE."
Pros: "Boarding was fast and landed on time."
Cons: "The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good."
Pros: "Crew was nice friendly and helpful."
Cons: "Free food. This was a three hour and 55 minute flight. You could at least give a sandwich. I don’t fly often but, I was with a group of us. I take snacks everywhere I go so I was not humbug it would have been nice."
Cons: "Cabin felt quite warm"
Cons: "Seats too small. Guy next to me was practically in my seat."
Pros: "Basically realized that I won’t fly again if it’s not first class ."
Cons: "When the flight attendant was serving the food, he hit my knee with the cart, I got mad of course because it made no sense that he was pushing the car from behind towards he back of a plane. That can’t happen. I can’t “seat back and relax “ if I need to be worried about getting my knee hurt."
Pros: "The respect for the time and the organization to boarding"
Cons: "My baggage did not arrive to my destination"
Pros: "Staff was courteous polite. Pilot kept everyone informed. Smooth, relaxing flight!"
Pros: "Crew was nice and very helpful."
Pros: "Free dish movies provided due to flight delays"
Cons: "Flight delayed over 5 hours."
Pros: "Great experience"
Cons: "The flight was delayed and we have to pay for the entertainment what it's that One of flight attendant was getto, saying bad words and unhelpful The guy at the gate unhelpful in other airlines if my family and I have seats away from each other they will help you to be together specially if you have children. In united the guy didn't even bother to look in the system and just told me that that's the only thing he has I asked again and he's told me no because if he help me the flight will be delayed and I laugh and then I said are u serious so I told him that the only thing that he needs to do it's to call the person that has the seat next to my family and ask if he or she can switch seats with me that's all and he just walked away. Very unprofessional most of the staff. I'm a ARMY VETERAN 90% disabled and my wife ssg Ayala active duty the flights that we took on our deployments were smoother than the united airlines flights"
Pros: "Food was good service was great"
Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"
Cons: "Touch screen did not work on display unit. Was fine because I read, but still."
Pros: "United airlines handled the flit gut and their international service is excellent."
Pros: "Convenience. And smooth travel"
Cons: "Delay of over 3 hrs!!"
Cons: "I was upgraded to first class. This was the first time this has happened to me, and I was excited. I had a great experience there and am grateful for it! The trip was quick, with low turbulence and no air pockets. I felt good. Thanks."
Pros: "Everything went smooth."
Pros: "Boarding is an easy process"
Cons: "Little to no complimentary snacks"
Cons: "food is so bad, low quality and small portion looong period before main meal and last meal"
Pros: "Everything except the wifi not working"
Cons: "The wifi not working"
Pros: "Ease of check in with a stream line flow"
Cons: "the TSA check a bit delaying but okay over all"
Pros: "Everything went to well."
Cons: "Couldn't be more better."
Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"
Cons: "I have no complaints so far"
Cons: "Barely enough room to hoist your baggage in the overhead bins"
Pros: "Nothing much"
Cons: "Service needs to be radically improved."
Cons: "Having to pay for food and WiFi access."
Pros: "Never again with KAYAK. Sorry."
Cons: "Flying in general."
Cons: "Being stuck in the middle"
Pros: "The updates that were sent to me in e-mail."
Pros: "United greeted at check in at airport"
Cons: "Went like clockwork."
Cons: "Had to check a bag I've carried on several other times."
Cons: "stole my money for 2 flights. Never made it to my destination"
Cons: "As a military spouse I was not allowed to check a bag free so I paid the fee. When I boarded I noticed many passengers bringing bags on that we're as big as the one I just paid for. They either checked for free or brought it on and managed to shove it in sideways taking up space that others needed. Some people brought three bags on!!! As a military spouse I feel cheated to have had to pay when others checked in for free at the gate. Not cool United, either let the spouse check in for free or make everyone abide by the so-called rules of one carry on that actually fits into that metal baggage guide. I would like a refund of 50.00 for the baggage fees I paid for this trip."
Cons: "They gave me the last seat in the airplane"
Pros: "The friendly and comfortable atmosphere!"
Cons: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
Pros: "Seating was fine."
Cons: "Everything but seating."
Pros: "Nothing. Not clean at all."
Cons: "Clean the plane. Space people out. Passengers were bunched together while other spaces were wide open. Not cool"
Pros: "The softest landing on our whole trip!"
Pros: "Maria at the San Juan counter was very nice and helpful. I recently widowed and was very nervous about flying with Frontier. She put me at ease."
Cons: "I have nothing to add here"
Cons: "At least let the people with no baggage go 1st"
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Cons: "No dieron gratis nada de café ni agua .y las azafatas estaban burlándose de los pasajeros es una falta de respeto"
Cons: "Boarding on time."
Cons: "No TV no music not entertaining"
Pros: "I live in Orlando. I made a mistake. The travel was supoused to be from Orlando to San Juan ."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "Timely, comfortable , friendly staff"
Cons: "Less leg room"
Pros: "How quick the flight was. And how cheap the plane ticket was."
Cons: "Frontier’s flights are usually delayed and cheap quality."
Cons: "The plane was very hot"
Pros: "One of th smoothest flights I have been on. Thanks to the pilot"
Cons: "The seat didn’t have a lever to recline"
Cons: "The crew was not nice and seemed they did not want to be there."
Pros: "A few of the crew were nice, they appeared tired. Had to pay for drinks or snacks. Very small leg space."
Cons: "A few of the crew were nice, they appeared tired. Had to pay for drinks or snacks. Very small leg space."
Pros: "I liked the fact that I can fly red eye."
Cons: "I typically fly Southwest because of the free leg room, free 2 bags checked, and 2 free carry-ons. Frontier "fee's" flyers to death. I have to pay extea for leg room????!!! REALLY! I could see if i was 6'6" but I'm not. If Southwest ever offers red eye flights I'll never patronize Frontier or another airline again."
Cons: "The sits, the tray table, the air conditioner,"
Pros: "The boarding process was the best part of the experience which isn't saying much."
Cons: "Extra fees for everything. I got a sore neck carrying my "personal bag" so as not to be charged. Not even a snack or beverage!! The worst part are the plastic bucket seats with very little padding and no head rests. I WAS MISERABLE AND UNCOMFORTABLE. The attendants were always explaining to MANY customers that they would have to pay for. Drinks-oh and you can only use a credit card. Cash isn't good enough"
Cons: "Nickled and dimed for everything - I would rather pay for those services up front. Lame!"
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "On time departure."
Cons: "Despite buying a ticket, you have to pay again to pick a seat when you check in."
Pros: "Ticket agent was very helpful"
Cons: "Everything was fine, no complaints"
Cons: "Leg room of chair very tight"
Pros: "great fare"
Cons: "add on's"
Pros: "Once we got into the Gate, which was a problem coming and going into Denver --it was fine. We waited for a good 20-30 minutes to pull up to the gate. (on the way to Seattle, in Denver the wait was 40 minutes on the tarmac). Seems like Frontier must be struggling."
Pros: "The crew, as always, were very polite and helpful and trying hard to make up for errors that were not their fault."
Cons: "My flight was 4 hours late taking off, which was blamed on weather amass although I fond this questionable after reviewing weather in the areaspam involved, I'll give them that. My flight on the way back was over 4 hours delayed for no reason that I could glean from speaking with representatives. We got no advanced notice even though the plane had not yet left a destination around 4 hours away. We were told a plane was coming from another airport and would be there by 6. The plane did not arrive until 9. No explanation. No compensation. Nothing."
Cons: "There is no courtesy beverage on board."
Cons: "Departure delay was too long on board"
Pros: "Traveled with a special needs child and they allowed us to preboard."
Cons: "Uncomfortable seats, small trays, charge for everything."
Pros: "Same as above comment"
Cons: "Plane was very uncomfortable."
Pros: "the animal pictures on wing and tail"
Cons: "website unclear, necessities,(ie. seat,luggage) charged for AFTER fare paid unclean plane"
Cons: "All the extra expenses for seats, baggage, ect."
Pros: "Airline had early boarding and early departure and arrival! Made going to my Daughters wedding a great sign of things to come! Thanks Frontier"
Pros: "I got what I paid for. Except baggage. I paid for that on top of the total. The staff was great, though -- no complaints about service."
Cons: "The chairs were uncomfortable and the seat-back tables are unusable."
Cons: "Had 1- carry on and they charged 45.00 at the gate to check no mention prior"
Cons: "to expensive to cary on a bag."
Cons: "i hate paying $ 45 for a carry on each way i wasn't aware of it before hand when i booked on line."
Cons: "Service is very poor"
Cons: "Flight was overbooked and we had to wait for volunteers to take another flight before we could board. This was the most uncomfortable plane I've ever been on. No leg room, no cussion to the seat, seats don't lean back, tray table is tiny. The was an overnight flight and the seats didn't even lean back an inch or 2? Ridiculous, no sleep, and I was sitting next to someone I know."
Pros: "Flights were on time. Cheap tickets. Crew was great, All the details of free personal item and additional cost for carryon, checkin baggage are all provided on the frontier website.We purchased 1 checkin baggage for 3 people while checking in online for better price during our trip. We can carry upto 50 pounds. Overall had pleasant experience."
Cons: "Food options can be better in flight. Good options for beverages but less options for food."
Airlines flying from San Juan to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Juan to Washington
Masks required on board, masks provided on flights from San Juan to Washington
Social distancing seating
Middle seats unavailable to book on flights from San Juan to Washington
Testing for antibodies, testing for symptoms for flights from San Juan to Washington
Waiving of change fees. Search flexible flights from San Juan to Washington