Daily cleaning, installation of cabin HEPA filters on flights to Washington
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Scores according to KAYAK customer reviews
Cons: "Temperature oscillated a lot,"
Pros: "Good seats in economy"
Cons: "Flight was delayed due to weather in DCA"
Pros: "crew was great."
Cons: "flight was 3 hours late with lame excuse. tray tables disgusting. felt unclean. cookies tasted gross. pa system not working. live flight not working either"
Pros: "Crew is nice, seat space is slightly larger than other airlines"
Cons: "This route (BOS-DCA and back) is ALWAYS delayed. This time it was 3 hours. I should have taken the train!"
Cons: "Not only was our flight delayed two + hours because the crew was delayed (which happens), but then when we landed at midnight, there wasn't a gate open for us. We had to wait another 30 minutes just for a gate. What gives, JetBlue? Did you forget we were coming?"
Pros: "flights on the DCA-BOS route are the 2x2 planes, so no bad seats. Seats are also nice amount of space compared to some airlines."
Cons: "Not really the airline's fault, but there was bad weather on our route so we sat on the plane for 3 hours before we even took off. So for a 1.5 hr flight we were on the plane for 5+ hours."
Cons: "Food and entertainment were Not Applicable."
Pros: "For this flight the rows are just four seats total, two isle seats and two window seats; that means that there are no dreaded middle seats. The seats are larger and more comfortable than many competitors."
Cons: "The flight was delayed for two hours and then once we were on the plane and pulled away from the gate there was a "maintenance issue" so we sat just outside the gate for about 50 mins (bring delay time to three hours). The pilot was a bit worried about weather so there was no snack/drink service."
Pros: "Everyone was boarded early so we departed early. Quick flight with pleasant flight attendants and nice snacks."
Cons: "The desk agent in Boston could be a little more pleasant."
Cons: "Delayed. Ground crew was rude. Pilot wasn’t good. Landing was rough and ears hurt."
Pros: "The service and the food"
Pros: "crew member good."
Cons: "delay delay delay"
Pros: "Flight went by fast, landed about 20 minutes early."
Pros: "Amazing Crew !!"
Pros: "so easy. thank you for having Starbucks in the DCA and BOS terminals. got text msgs about delays and all smooth!"
Pros: "It was overall good - 30 min delay. Can’t rate food or entertainment as I didn’t eat or use tv."
Pros: "Noting. I don’t plan to fly Jet Blue again, if I can help it."
Cons: "Everything. Mechanical issues, causing an 8 hour delay which made us to have to rebook to BWI and pay an extra $160 for a taxi home."
Cons: "delayed 7+ hours, no transportation/hotel/food reinbursement"
Cons: "no overhead availability due to full flight; entertainment sucked"
Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"
Cons: "Faucets leaked causing 1.5 hour delay"
Pros: "Crew efficient, polite, & communicative. Array of tv channels allowed me to watch football while our departure was delayed."
Cons: "Mechanical problems delayed our departure."
Pros: "Same coments as above,,except plane left on time."
Pros: "The flight attendants were courteous. The plane was clean. The flight was smooth and quick."
Cons: "6th flight in a row with them that I was delayed so much I keep getting home at 2am"
Cons: "I froze my butt off!"
Cons: "Flight was delayed, I was forced to check my carry on and it took forever to get the bags"
Pros: "Delayed by an hour"
Cons: "I was an hour late to my meeting."
Pros: "Flight delayed. Other than that everything was good, friendly crew, TV program on board, drinks and snacks, plus a carry-on item allowed, will use JetBlue more in the future ."
Pros: "Non chaotic boarding, efforts by gate agents to gate check carryon bags to ensure there would be enough space for those bags."
Pros: "Seat room. On time."
Cons: "Too cold to sleep. In flight status screens poor. Map very low resolution."
Pros: "Very easy"
Cons: "Outlets and USB ports would be helpful. Also, the seats are rather narrow. And the soundproofing was less than ideal."
Pros: "Crew got us boarded quickly once given the go-ahead."
Cons: "Was about 2 hours delayed but due to weather. C’est la vie."
Pros: "Everyone was great, and the communication through the weather delay was excellent."
Cons: "The entertainment: headphone jack was tricky to connect and (due to the weather) the stations didn't work."
Pros: "Slight delay getting out of Boston, but we had received an email that there are runway repairs. Flight was smooth with pleasant service."
Cons: "Everything and everyone"
Pros: "Boarding fine etc"
Cons: "WiFi never worked."
Pros: "Smooth flight ."
Cons: "good flight."
Pros: "Aircraft reassigned to a different flight, departed over 2 hours behind schedule and then the luggage took forever to come out."
Cons: "Being late"
Pros: "There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me."
Pros: "friendly agent."
Cons: "Poorly marked boarding times and announcements. Bottom line, I didn't get on the flight and had to take a flight on an alternative airline."
Pros: "The way their. Staff treated the customers."
Pros: "JetBlue kept us well informed on flight status."
Cons: "Flight was 3.5hours late. The plane was delayed earlier in the day on its way to Boston where we were waiting."
Pros: "Comfort Price"
Pros: "Landed exactly on time!"
Cons: "TV's didn't work at all. Hot tea tasted terrible, were you using Boston Harbor water?"
Cons: "I came 40min prior to my flight and found out that it was too late to check in my bag. I rescheduled my flight for $50 fee to make sure I get in in time for my meeting. When I went inside, I found out that my original flight got delayed and was leaving only 15min earlier than my new flight, which then got delayed for another 45min...disaster. Essentially, I paid extra $50 for nothing. In fact, I would have been on my original flight and gotten to my meeting in time had they not had you are on your own attittude toward customers."
Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."
Pros: "The plane arrived safely in DC."
Cons: "I didn't like that the flight was delayed but it's understandable."
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "No mechanical failures or delays would be nice"
Cons: "The inoperative TV screens should be repaired."
Pros: "this is the airline"
Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Great food and service in first class"
Cons: "Water waiting on table on arrival"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "room and services"
Cons: "can't think of anything"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Delays due to Democrats not making deal"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "We left early"
Pros: "Arrived ahead of time"
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Cons: "My sit changed last minute, noisy babies"
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Pros: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"
Cons: "No entertainment. Wifi didn't work."
Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."
Pros: "the service in general very nice"
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Cons: "no access to sky club"
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "Everything else"
Pros: "On time"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "Jet airways sucks"
Pros: "Delta service and conford are great."
Cons: "Pay for wifi"
Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."
Pros: "arrived early"
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Cons: "Old planes, disinterested crew, full flight"
Cons: "The seats are uncomfortable and cramped"
Cons: "Sat on tarmac for over 40 min waiting for gate"
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Cons: "The attendants attitude."
Pros: "It was on time,!!!"
Pros: "The seat wasn’t very comfortable"
Cons: "Flight got delayed by 2 hours without specifying the reason. Weather was fine. Happened 2 hours delayed. From DC to Boston too when I took flight on 12th. Will avoid AA flights in future"
Cons: "Wifi didn’t work."
Cons: "Nothing, great job"
Cons: "The chairs"
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."
Cons: "Only snacks available at 5am"
Cons: "that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston"
Pros: "On time departure and arrival."
Cons: "Hard landing!"
Cons: "my flight kept being pushed back no one said anything my email alerts was quicker"
Cons: "Baggage lost."
Pros: "They let me sleep"
Cons: "Not enough food options"
Pros: "Worst trip ever"
Cons: "Delayed hours , then circled airport on arrival. Then couldn’t deboard because no gate. Hands down worst experience"
Pros: "Ease of boarding with the group numbers"
Cons: "Too cold"
Pros: "Crew was nice and kept us updated."
Cons: "Flight arrived 20 minutes early and we still deboarded 20 minutes LATE. Wifi on flight is ten dollars instead of being free and they use plastic cups for the drinks which I am sure is not recycled."
Pros: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Cons: "No internet. No tv screens. Jet blue is still better."
Pros: "The flight to Washington was fine. It was the flight back that I have issues with."
Cons: "My issue with flying back American is that...I didn't. They boarded us on the plane, moved down the tarmac, and then checked to see that we had a brake problem. They took our plane out of service (which I get, I would want brakes before takeoff), but then they never updated us on our status, until I physically went to the counter to ask an hour later. This is when they informed me that the flight was cancelled and we were rebooked on the 9pm flight (Mind you, this is 12:30p and I have a 2 year old with me). Luckily, I was able to book JetBlue and get home earlier (8:00pm)"
Pros: "A little turbulance, but nothing too outlandish."
Cons: "I felt like the Sr. Flight Attendance and the Pilot weren't on the same page. -Pilot: "Everyone remain seated" -Sr. Flight Attendant: "We are now going to start serving refreshments" Not sure what was going on there, but at least we arrived safely."
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Cons: "No wifi or any video"
Pros: "Got me there eventually"
Cons: "One hour delay"
Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."
Cons: "Airline had no gates at destination and made us sit on board for an hour after landing. Should have been protactive and found air stairs to disembark instead of forcing passengers stuck on hot plane."
Pros: "That I got home safely"
Cons: "From the get go it was an awful experience ... I travel with an emotional support animal as does my husband because we don't do well with flying. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ) . Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. Fast forward to finally getting to the gate after being stressed and our flight was delayed. This now only made our 50 min layover in DC 20 min by the time we landed. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork" ... in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats" .. we peoceeded again to explain for the seventh time that they were emotional support animals ... she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that ... I have been doing this for years .. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. I was so stressed out to begin with and this deffinately didn't help ... nor did it make us wants to fly on American again. I felt pushed aside, embarrassed, and belittled by multiples employees ... all because the first employee clearly made a mistake and didn't document things correctly ... that should have never been put on us ."
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Pros: "Seat were comfortable and I didn't feel claustrophobic."
Pros: "Not applicable"
Cons: "No tv/movies."
Cons: "It was a headache!"
Pros: "Easy connections"
Pros: "All good - with every aspect of the trip."
Cons: "Food choices are pretzels or crackers."
Pros: "On time"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Pros: "It was nice and cool."
Cons: "It was delayed."
Pros: "All great."
Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."
Pros: "We didn’t crash."
Cons: "First class seat was uncomfortable and had very little padding. Meal service was not good. No drinks offered."
Pros: "The crew was great as was the check in crew."
Cons: "The comfort of the seat and leg space."
Cons: "Less people because of COVID"
Cons: "Little planes need an interior restoration to make them look better."
Cons: "Food could have been provided"
Cons: "Cleanliness of airplane. Vents and tray tables were very dirty"
Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."
Cons: "Serving something substantial to eat would be nice."
Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."
Pros: "The food."
Pros: "The staff at the boarding gate and the flight crew were friendly and professional."
Cons: "The United gates at Logan airport were quite horrible. Poor signage, limited bathrooms, and all the dining options were quite expensive."
Cons: "Newer movies on the plane"
Cons: "Plane was dirty"
Cons: "Cabin felt quite warm"
Cons: "I didn’t expect to pay to $30 for a carry on luggage"
Pros: "Water and snacks offered when flight was delayed over an hour! Crew."
Cons: "Flight delayed over an hour."
Pros: "I like flying Lufthansa for entire trip then changing to united airlines"
Cons: "Particular everything the airline"
Cons: "I missed having the navigation map when traveling such a long distance."
Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."
Pros: "AlwYs on time"
Cons: "Our airplane was supposed to fly 9am but our company changed our plane for 5am"
Pros: "We had issues in that there was no crew! But the United people were great and got us on another flight going to Newark and we were still able to make our connection to Aruba!"
Pros: "Service was excellent and was on time"
Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"
Cons: "It was quite late"
Cons: "The food was terrible."
Cons: "Flight was delay for more than 45 minutes"
Pros: "The plane left on time and smooth transition on and off the plane."
Pros: "Everything !"
Pros: "Agent at check-in was very, very helpful and accomadating"
Pros: "Everything good. Thank you"
Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."
Cons: "Rude crew, departed three hours late, and not permitted to bring carry-on luggage. Awful."
Cons: "Sat in the middle of two people who took up part of my seat too."
Cons: "Forced to check carryon bags because they said the overhead bins were full. Upon boarding found many overhead bins empty and people who boarded after us were able to bring carryon with them."
Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Pros: "The ground & flight crew was wonderful and accommodating"
Cons: "I wasn't allowed to bring in my carry-on luggage I was forced to check it in. We were told the compartments were fall once we boarded there was plenty of space in the luggage compartment it was a bit disappointing. I think the entertainment is overpriced as well"
Pros: "Very windy during flight, kudos to pilot and crew"
Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"
Pros: "Everything except the wifi not working"
Cons: "The wifi not working"
Cons: "Unreliable wifi."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "Curbside checkin and luggage check"
Pros: "Arriving 6 hours late"
Cons: "Talking to filth in the Dulles International Airport"
Pros: "Very satisfied."
Pros: "Good experience all around. The in-flight snack wasnt food allergy friendly but that's it. Good flight"
Cons: "Nothing really."
Cons: "Off boarding"
Pros: "Everything was fine until the passenger for seat 1E boarded"
Cons: "I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair."
Pros: "The crew knows their job."
Cons: "No food, they only have snaks"
Pros: "If its delay please let us know by texting or email please. I came there earlier 8.00pm And have to wait about 4 hours... No complimentary food... Just wait at the 51B Is so hard to get some power to recharge all my gadget... Overall the staff are good... I'm so tired, i don't know are they give a food/no?"
Cons: "No. 1. Delay 2. No power for rechargeable 3. No food at least a cup of tea/coffee for waiting that long."
Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"
Pros: "Time management"
Pros: "Very uncomfortable plane"
Pros: "The water"
Cons: "An hour of zero service... no water even! Had to ask for it and when I did they acted like it was a chore! All attendants were hanging out together in back for first part of trip discussing personal issues. Then moved to the front to hang out and then the pilot came out to hang with crew! Who is flying the plane!!! I will not be flying this airline again! Who is in control of the safety of these passengers? No staff on that plane even looked up! Most view I saw was the back side of the agents heads. Let's not add the fact of carry on costs of $45 each way AND you have to pay for everything you eat or drink on these flights! Literally the saying goes "it costs peanuts" I mean a few peanuts! For crying out loud you have to pay for peanuts! In my humble option a few very low cost items could improve this airline... they should make those changes effective immediately if they want to see higher reviews."
Pros: "Courtesy of personnel."
Cons: "Not much sitting room."
Cons: "They don't have power outlets."
Cons: "No wifi, no AC power"
Pros: "The plane didn't fall from the sky."
Cons: "Late expensive cramped overall crappy."
Pros: "No nonsense just fly and get to your destination. Staff seamed competent from check in to unboarding."
Pros: "the crew"
Cons: "the delay and the feeling that something was wrong with the plane.It made horrible sounds and needed serviced as we were on board waiting to take off."
Pros: "Very professional."
Cons: "That it had to end."
Pros: "I will never again will get a ticket from this airline You charge extra for a seat on a bus airline ticket One of the fly attendants had a very strong body odor. And you charged for a coke , don't even offer free water ...."
Cons: "I'm bigger and taller than average with chronic back pain. The seats are so uncomfortable. won't be doing this again."
Cons: "I did not like the idea of refreshments being sold on board. Even if it means incorporating 3-5 dollars for refreshments. The bills will give better outlook. Moreover that can still be accommodated it the current bills"
Cons: "The delay and boarding was a nightmare"
Pros: "Crew was nice. Plane was bad. Charge you for everything. Never again."
Cons: "Why is this airline even on your site?"
Pros: "Kept to scheduled times."
Cons: "Slow to get off plane. Baggage charges."
Pros: "2 of my favorites!"
Cons: "Baby dirty diaper behind me!"
Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."
Cons: "No wifi."
Pros: "We had to rebook and it cost us an extra thousand dollars!!! Insane!"
Cons: "Got cancelled"
Cons: "Needed wifi"
Pros: "I say where more leg room"
Cons: "you have to pay for basic things other airlines offer"
Cons: "Fly was late"
Pros: "The crew were the best flight crew I have had, funny, enthusiastic, happy to help and very friendly. If all your crews were like that it would be awesome"
Cons: "Plane comfort is average."
Pros: "It was easy to check in. The crew were very friendly."
Cons: "Our departure and arrival flights were both over an hour late."
Cons: "They get you with all the add-on fees. And the base fair isn't even cheap."
Cons: "I thought the world knew it was impolite to be loud during a red-eye because a lot of people try to sleep through the flight and go to work the next day. The staff, however, was yapping away -about 5 of them all in the back of the plane like middle schoolers at a slumber party. THEN they made a blaring announcement about their credit card which NOBODY wants to hear about at 5:30AM. Add some consideration and class in your flight attendant training because they certainly didn't get it growing up."
Pros: "Getting off"
Cons: "It sucked the bologna from peehole"
Pros: "Organized on boarding"
Pros: "The plane went to the right city."
Cons: "Got a middle seat both ways. Not very comfortable."
Cons: "Hours of delays in both directions"
Cons: "Smooth flight."
Cons: "Everything. Never using them again"
Pros: "Let us know:we need do that before book tickets!"
Pros: "Fairly new plane. Quick boarding."
Cons: "Too aggressive boarding agent in LA trying to sell for on board carry on."
Pros: "It was goid"
Pros: "El personal muy hamable el vuelo estuvo cómodo el avion limpio"
Pros: "Go take a look at what Southwest is doing and DO THAT!"
Pros: "Sort of cheap"
Cons: "Cheap at every level. Makes you feel unsafe. Are they cutting on cheap pilots too?"
Pros: "Plane was delayed till the next morning... It was terrible"
Airlines flying to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Washington
Masks required on board, masks provided on flights to Washington
Social distancing seating
Middle seats unavailable to book on flights to Washington
Testing for antibodies, testing for symptoms for flights to Washington
Waiving of change fees. Search flexible flights to Washington