Find cheap flights from San Salvador El Salvador Intl to Barcelona-El Prat Airport

Cons: "Please the bags are broken you should try to take them gently"

Pros: "Good service"
Cons: "Food"

Pros: "Online check-in, boading"
Cons: "Food"

Pros: "Very Friendly and helpful crew. Good food, considering other airlines I had to pay more for the same itinerary and not even water was offered"

Pros: "Not much"
Cons: "An Other late departure and long waiting un the plane"

Pros: "They held the plane for late connection."
Cons: "Food in Business Class was barely edible. A tired old plane."

Pros: "The in-seat entertainment."
Cons: "There was a four hour delay and not much communication on the part of Avianca staff."

Pros: "The staff was accomodating"
Cons: "No in-seat entertainment."

Pros: "Was ok"
Cons: "We had to wait more than an hour inside the plane to take off, we arrived 2h late"

Pros: "Comfort. Airplane quality. Entertainment was great."
Cons: "Boarding so slow. Pilots got 30 min late. No air conditioning while waiting."

Cons: "They did not load my luggage in the airplane because there was not enough room. They promised to deliver it to my hotel at the night of the same day, but they did not. They gave me the same excuse, there was not enough room in the airplane, even though my luggage had a priority to be in the airplane. I had to discuss it with the call center stuff for a long time to make the arrangement to receive it as soon as possible. The call center stuff was not very helpful and just gave me a lot of unreasonable excuses. I am very disappointing with Avianca."

Pros: "Generous food and drinks. Smooth flight."

Pros: "Boarding was fine. Flight attendants were nice. Seats fine. Food regular. No entertainment options: just 1 screen every 5-8 seat rows."
Cons: "Lack of personalised entertainment."

Cons: "I am tired on the cheese snadwiches that Aviancas gives in every flight. Why not to offer fruit plates instead?"

Pros: "Although the flight I'm reviewing is short I've flown with Avianca several times and I've never had a problem with them or their service. New fleet so it's more comfortable than average."
Cons: "Nothing to say here."

Cons: "The size of the seats no leg room."

Pros: "On time, fast boarding, Second leg was very comfortable with ample leg room."
Cons: "Nothing to report."

Pros: "Food, seats, entertaiment, customer service"
Cons: "The baggage took almost half hour to come out, I missed my car in the rental because of that."

Pros: "the whole crew."

Pros: "the wind was high on the landing into costa rica but the pilot made a smooth landing"

Pros: "same as above."

Cons: "A delay of one and a half hour."

Cons: "Flight was almost an hour late, everyone lined up to board and they didn't boder to make any announcement or explanation. How rude!"

Pros: "On flight home I had seat 1 c on my ticket so I went to coach to find 1c. I soon found out that 1c was business class !! It was wonderful sitting up there. My friend booked the flight and even she didn't realize 1c was business class. I had a wonderful flight back to LAX in 1c. The crew was special as well. Nelson made me feel special as well as rest of crews."

Pros: "The service is very good! And the food is too. The entertainment is very cool too. Specially for long flights."
Cons: "Eveytime I go to Colombia my first option has always been avianca. However this last time was not like before. After the merge with Taca I noticed and felt the difference. When I purchase a ticket with Avianca I expect Avianca service and airplanes. I can tell that the airplanes are Taca not Avianca and that is very upsetting. The Taca airplanes are extremely uncomfortable and small. My tickets to Colombia are not cheap. If I am going to pay $1,000 for a ticket a expect a comfortable flight. I am seriously considering flying with American airlines from now on..."

Pros: "I had a great seat."
Cons: "Flight was delayed about 3 hours which put me in houston during rush hour which added another 2 hours to my commute."

Pros: "trip was easy, on time, served snack and drinks and was as good as a flight could be."

Pros: "Food & Beverage Crew Entertainment Options"
Cons: "Disorganized/Chaotic Boarding Process - the boarding area in San Salvador was boarding 2 flights at the same time. The seats in the plane were small (in economy). The fellow passengers were loud."

Pros: "Amazingly smooth landing by pilot at SFO."
Cons: "Uncomfortable seats on the A220 with no adjustable headrests or front magazine pocket. Crampled space. No personal IFE."

Pros: "The flight crew was very nice and the food was pretty good. I was surprised to get food at all considering one flight was just an hour."
Cons: "At the initiation of my trip, the flight had been over-sold. The check in agent tried to kick me from the flight even though I had bought my ticket over a month prior. She said that I had to check in online to ensure my seat, but I had never received any sort of email. Finally we called a manager over and I got my ticket. On the way back I tried to get on their site but was unable to. However, I had no issues with the return flight."

Pros: "Muy buen viaje algo amigable el personaal"
Cons: "La comida mala t el entretenimiento malo"

Pros: "They got us from here to there."
Cons: "Chaotic check-in, snobby flight attendants, food that tasted like dog food and spam combined, entertainment system kept losing sound in the middle of programming, same programming each way, not enough pillows and blankets to go around on overnight flight. One of the worst airlines we've ever flown."

Pros: "Buena atención"
Cons: "Asientos incomodos"

Pros: "Crew and service like always."
Cons: "TV didn't work so I just listened to music but the seat was comfortable. When seats are nott filled they, should offer to move people that look uncomfortable. The guy next to me was an even bigger guy than me and he looked cramped."

Cons: "Boarding process Meal"

Pros: "Food Crew Entertainment"

Pros: "I definitely will fly with Avianca again ."

Pros: "El servicio bueno. El personal muy amable"
Cons: "La comida, no estuvo muy buena."

Pros: "Flight in time."
Cons: "They told us that it was a full plane but it really wasn´t"

Pros: "Nothing. There is nothing to like about Avianca."
Cons: "The flight was overbooked as they always oversale all their flights. The people of the counter tried to blame it on my for not pre-booking online! I've traveled all over the world, and never heard an excuse as lame as the one provided by the Avianca staff. If i buy a ticket, they need to provide the service, and not condition it to the online pre booking process. A lousy experience, looking forward to never use Avianca again."

Pros: "Boarding"

Cons: "Unfriendly crew staff."

Pros: "Smooth and quiet flight."
Cons: "Looked at the fuselage due to misaligned window, bulkhead in front so couldn't stretch my leg. Entertainment was stuck for a long time, after severall resets by the crew it worked but unfortunately not at a 100% for the remainder of the flight."

Pros: "I have traveled on other air lines. This is by far the best. Second best=Delta"

Pros: "Crew and overall comfort of trip"
Cons: "Food was horrible"

Pros: "Excellent service"

Pros: "I LOVED how friendly the crew were. It was a very smooth flight... Most importantly we arrived at our destination on time!"

Pros: "No much"
Cons: "I was check by a dog and salvadorian officer for no reason. They ask reason of my travel, ocupation and how much money I have. I will not book a flight with stop in san salvador in a future. Is the worst AirPort ."

Pros: "the boarding was 1:30hrs late no one gave information why the boarding time was late or offer a refreshment during the waitting time. Also I think when this happen it shoilb be a considetation for the pasangers since some of us has to drive about an hour or more to get to home."

Pros: "Service was excellent. Technology was amazing. The people were Beautiful"
Cons: "If patrons were more respectful of other patrons & guidelines set in place. Thank You!"

Cons: "same as before on luggage as it was directly sent to SFO The security check again was painful as it was just a transfer and we only had 1 hr in between, didnt think there are additional security check again for transfers"

Pros: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Cons: "Fix the above. Will not fly Turkish airlines again!"

Pros: "Good food good movies"

Pros: "Food, entertainment system were very good"

Pros: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Cons: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."

Pros: "Everything- Most enjoyable international flight ever"
Cons: "Nothing"

Cons: "Tell passengers the truth from the start!"

Pros: "The Airbus is such an extremely "customer oriented' airplane."

Pros: "There was food and beverage service on this short flight"
Cons: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"

Pros: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Cons: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."

Pros: "Overall experience was good."
Cons: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."

Cons: "The lost 3 of my bags"

Pros: "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"

Pros: "Food was fine"
Cons: "delay time and Istanbul airport"

Pros: "Entertainment was great, crew were polite and attentive"
Cons: "Not enough leg room for anyone over 6ft tall"

Pros: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."

Pros: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Cons: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."

Pros: "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."

Pros: "The Airport and shopping"
Cons: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Cons: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

Pros: "Food was good"
Cons: "Hour and a half delay"

Cons: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"

Pros: "customer service, food, entertainment."
Cons: "small seats"

Pros: "They try to impress, quite attentive and nice. Plane is clean an new B777."
Cons: "Flight was too exhausting, but Turkish Airlines have nothing to do with this. Ataturk Airport in Istanbul is ... mediocre at the best."

Cons: "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."

Pros: "Very relaxing, excellent food, very good customer service, I love Turkish Airlines."
Cons: "The food on the flygh istanbul to New York was not as good as usual. It was a bit cold, but a part of this everything was excellent. Overall I am very happy!!"

Cons: "It was very hot during the entire flight."

Pros: "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
Cons: "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."

Cons: "Change fee was $1100.00 (that is eleven hundred dollars) for the return trip"

Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Cons: "Hardly any leg space"

Cons: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."

Pros: "Nothing"
Cons: "Flight was canceled"

Pros: "The food was decent, as well as the movie selection."
Cons: "The crew were incredibly rude, it was badly organised, there we delays on our flights, the boarding process was a nightmare. After booking both mine and my boyfriend's tickets we were later warned that there will be an 8 hour lay over instead of the expected 3 hour (as booked). I will try my very best to avoid Turkish Airlines in the future. After taking many long haul flights in my life, I can safely say that this was my worst and most disorganised travel."

Pros: "Good food and excellent service from the crew."

Pros: "On board entertainment."
Cons: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."

Pros: "Turkish crew members are usually very friendly."

Pros: "Food and service very good"

Pros: "Better planes"
Cons: "Very small chairs. Terrible boarding system"

Pros: "great company."

Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Cons: "all movies offer subtitles, can't turn off which some people might feel disturbing"

Pros: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Cons: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Pros: "Loved the entertainment center and options. Loved the frequency of beverage service."
Cons: "Nothing. Everything was great!"

Pros: "Food is always great on Turkish airlines. Entertainment was also great."
Cons: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."

Pros: "Everything"

Pros: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."

Pros: "All was ok"
Cons: "To warm in the cabin"

Cons: "I lost my lagguge You"

Pros: "The snacks"
Cons: "There was one flight attendant who was very rude."

Cons: "The mask mandate needs to be voluntary ADA violation"

Cons: "Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight"

Pros: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Cons: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"

Pros: "Crew was amazing"
Cons: "Everything was pleasant"

Pros: "On time, service was good"
Cons: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."

Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."

Pros: "Great flight attendants and service. Plenty of entertainment selection to make the long flight enjoyable. The boarding was chaotic because of the airport facility."
Cons: "The airport is too small for loading a full international flight."

Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."

Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."

Cons: "Too cold"

Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Pros: "Lovely crew. The food was tasty."
Cons: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("

Pros: "The seat was great, I wish all seats on the plane were that comfortable"
Cons: "Nothing, everyone was great"

Pros: "Nice crew"
Cons: "Delta always delivers!"

Pros: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Cons: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."

Cons: "The food not so much breadddd"

Pros: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Cons: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."

Cons: "Delayed 3 hours"

Pros: "Good food, entertainment and Delta Comfort section worth the extra cost."
Cons: "Boarding at JFK a nightmare."

Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"

Pros: "Overall experience"
Cons: "Food"

Pros: "Excellent"
Cons: "None"

Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."

Pros: "All was good."
Cons: "Screen went out after an announcement. I told the attendant but lost the screen for the rest of the flight. Slow to load and unload."

Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."

Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."

Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."

Pros: "Nothing"
Cons: "Lost baggage. No one told us anything till after an hour"

Cons: "delays after delays"

Pros: "Nice enough crew"
Cons: "The MD88 is such a crappy plane for anyone that wasn't born a dwarf. I'm tired of filling out these and yet you do nothing about it. It is criminal to cram is in like sardines like this."

Pros: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."

Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."

Cons: "Customer Service was horrid except for last attendant. At one point one rep sent us running out of a secured area to retrieve our luggage and then go to British Airways for connection. We had 45 minutes in front of BA ticket rep to get us on BA182 and they took so long we missed the boarding due to reps slow processing to issue ticket. Then we were stuck outside of secured area."

Cons: "See above"

Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Cons: "Copilot was an hour late, inexplicably"

Cons: "Seats are so tight so uncomfortable"

Pros: "The comfort and attention on the part of the cabin crew of the flight was quite good."
Cons: "What I did not like was the process to go to the assigned air terminal in El Salvador, the process was slow and we took the flight at the end of the last one. The same was the process from Los Angeles to Seattle that was our scale. Process too long and go back through security, the boarding gate was almost closed. I think that for these cases they should leave more time for the stopovers that come from international flights. For my part I did not choose this option, since I was traveling with a person with mobility problems and separated the group for admission to the process of entering the USA."

Pros: "The plane was really nice, food was good. I had a pleasant time."

Pros: "We didn’t order food and there was no in flight tv/entertainment"

Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Cons: "The upgraded seat was horrible - and I want a complete discount."

Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."

Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"

Pros: "Smooth ride. Delta got everything right from takeoff to landing."

Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."

Pros: "The customer service was great, the crew was great, the flight was great, everything was outstanding"
Cons: "There was no wifi"

Pros: "On time Easy and no issues"

Pros: "The entertainment was nice!"
Cons: "The seats were not comfortable"

Pros: "La atención del crew en el avión"
Cons: "Aunque Sean viajes cortos ofrecer almenos bebidas"

Pros: "Nothing"
Cons: "Staff with bad attitude and willingness to help..."

Pros: "The entertainment was good"
Cons: "The space in the seats are very small for such a long trip"

Pros: "Puntualidad"
Cons: "Incomodos los asientos para un vuelo trasatlántico"

Pros: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Cons: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."

Pros: "One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me."
Cons: "Vueling/Iberia lost my luggage."

Pros: "Fine flight once we were in the air."
Cons: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."

Pros: "Smooth flight"
Cons: "It was delayed"

Pros: "Nothing"
Cons: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"

Cons: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Cons: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Pros: "Entertainment was ok, had holl rodarte options and good variety"
Cons: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Pros: "nothing"
Cons: "It should have departed on time. It departed 50 minutes later than the original time."

Pros: "Arrived at destination"
Cons: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Pros: "Clean and fairly new aircraft. Good flight"
Cons: "Ground staff more helpful"

Pros: "Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff."

Pros: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Cons: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Pros: "It was a direct flight"
Cons: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."

Pros: "On time, clean airplane, smooth, good flight overall"
Cons: "No entertainment or food on board. Not even drinking water"

Pros: "Nothing"
Cons: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Pros: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Cons: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."

Pros: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Cons: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Pros: "Nothing"
Cons: "Delays an chaos"

Pros: "Price"
Cons: "N/a"

Cons: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."

Pros: "Once I understood how it worked it was a breeze"
Cons: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."

Cons: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Pros: "Some good films to watch"
Cons: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"

Cons: "Layovers are what makes the flight bad."

Cons: "The plan was too small."

Pros: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"

Pros: "Good organization and time on flight."
Cons: "In 10 hours never offered water."

Pros: "You get a good selection of in flight entertainment."
Cons: "Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy."

Pros: "Airport was spacious and gate area/aircraft clean"
Cons: "Captain made. Or announcement other than twice very loudly to announce take off/landing to crew. Woke people up."

Cons: "Disorganized boarding"

Cons: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."

Pros: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Cons: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."

Pros: "Nothing"
Cons: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Pros: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Cons: "Short selection of subtitles for videos. Catalogue not bad but could be improved"

Cons: "Could not board the plane as it was overbooked!!!!!"

Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."

Cons: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"

Pros: "Professional kind and helpfull crew Punctual departure and arrival on time"
Cons: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"

Pros: "Great in flight experience! Cabin crew were very friendly and kind. Entertainment was awesome!"
Cons: "Food was delicious compared to most American airlines. However, portions were smaller. Seating is more narrow compared to standard non low-cost laung-haul airlines. You will not have a pleasant flight if you're a tall and/or a big person."

Pros: "Ok"
Cons: "Ok"

Pros: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"

Cons: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."

Pros: "The crew were friendly & made us feel welcomed"

Pros: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Cons: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."

Pros: "They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews."
Cons: "See and train the crew and look for your services for 5 hours flight."

Pros: "Not much"
Cons: "You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure."

Pros: "The crew inside the plane was friendly pretty much the only thing good about the travelling"
Cons: "The seats were not confortable and old and no entertainment at all ! The food was horrible and the customer service from air Canada at Montreal airport was rude and unprofessional 3 hours delay without even an apology or an explanation! I went to see a person from a air canada at a desk at the boarding gates and he wouldn't even have the courtesy to give me 1 minute of his time to explain why the plane is late his awnser was wait for the announcement and you will see his attitude was very apathetic. Overall I was very disappointed"

Cons: "No AC for the first 30 minutes after boarding so it was wacky hot and stuffy."

Pros: "Not much ch, safe arrival in BCN, the captains communication."
Cons: "The crew felt like they were wanting to yell at people and they took power pride actions to do so. If I did not know better, I thought there was a moment when the meal service was actually being tossed...but that would require effort and exertion. Asking for ice is a no no, please do not do so."

Pros: "Crew and staff were pleasant"
Cons: "Consistently the longest shortest flight in Canada"

Pros: "Easy comfortable flight from yvr-sfo. Landed early do can’t complain."

Pros: "On board entertainment"
Cons: "No real food for purchase"

Pros: "The crew were really great and very pleasant and helpful"
Cons: "The plane on departure was extremely cold for almost the entire flight. The in-flight entertainment system didn't work on any of my electronic devices (3 cell phones and a tablet we're all attempted but none worked)"

Pros: "Boarding was efficient"
Cons: "Flight was cold, movie and tv choices were poor."

Pros: "crews nice and efficient"
Cons: "no entrrtainment, Video"

Cons: "Took forever to board"

Cons: "4 hour departure delay"

Pros: "The crew was friendly and the plane was new."
Cons: "There were no media screens or TVs. This was an Air Canada 'Rouge' flight, which is apparently a more budget version of Air Canada, but I don't think that was apparent when we bought the tickets."

Cons: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"

Pros: "Seats"
Cons: "Entertainment"

Pros: "Got to fly on a brand-new 787, which was terrific! And service was excellent by all crew members. We had an overall great experience!"

Pros: "Boarding pass are checked 4 times before taking off"
Cons: "Long line at the airport only 2 stations open"

Pros: "More comfortable but because we payed $200 to fly emergency exit"
Cons: "That we had to pay $200 for emergency exit"

Pros: "Good service"
Cons: "Nothing much for breakfast"

Cons: "Seats are awful no leg room. Old plane and food sucked. Horrible rude service. Will never use again."

Cons: "The plane was so uncomfortable. I could not fall asleep and there were lots of people laying down covering their entire body across the 3 seat middle section. I asked for complimentary wine and was refused my request. I do not like air canada rouge. Awful airline!"

Cons: "Our family of 3 was split up and couldn't sit together and there wasn't much help trying to help our situation. No snacks? Not even pretzels?? First time I have seen that."

Cons: "Our flight originating in Halifax was 1.5 hours delayed and we knew there was no way we would make our connecting flight in Toronto with a 40 min window to pass through customs, US immigration, and reenter security into the US bound F gates. We requested to be rebooked for early the following day to avoid being stranded in Toronto. Acknowledging it was unlikely we could make the connection, the staff told us that because the computer didn't list it as a "missed connection", they could not take any steps to rebook us. Of course, we missed the connection and were stranded for an entire 24 hours in Toronto with two small children."

Pros: "Not much"
Cons: "No leg room, was actually painfull"

Pros: "Na"
Cons: "Na"

Cons: "They over sold the flight. Customer service was awful and the gate attendant was untrained. We were unable to board the plane."

Cons: "No monitor available to follow route .Too long trip w/o any entertainment."

Pros: "The seats were comfortable enough. This was also the cheapest of the overseas flights."
Cons: "You pay for wine! This is the only international flight I've ever had where I had to pay for my wine. They served dinner really late so I stayed up until almost 11 EST to eat and to drink wine before going to sleep. They were understaffed so they always seemed overwhelmed and stressed. No movies or screens."

Pros: "we made it"
Cons: "small planes are noisy and cramped"

Pros: "Nice airplane and very friendly staff once finally on board."
Cons: "Please read previous comments (copied and pasted below) I should never have been sold the flight. The connecting time was too short - even under normal circumstances without delay I was told that I had a solid chance of missing the flight. Furthermore, once I finally made it into Montreal for my connecting flight, no one did anything to expedite my experience. They tried to get me to my final destination 24 hours after I was supposed to be there - they had a packet of accommodations for hotel and flight already prepped (mind you, I had only missing my flight by 10 minutes so clearly my seat was sold to someone else), and they didn't want to accommodate me in any other way. Explaining that I was meeting a friend who had taken another flight, I was told that the problem was not his and there was nothing I could do. Even though I found flights on Kayak and on Air Canada site for an alternate flight getting me out to Europe a few hours later, I was told "no can do." I asked him to speak to a manager and suddenly he was on the phone and (successfully) accomodating me. BUT. The flight was a connecting flight (connection in Rome to final destination Barcelona) - and he hadn't booked me the Rome to Barcelona portion. i was told - "go see the stand in Rome and they will have your ticket ready to go." They didn't have anything on their record but did tell me that this flight should not have been booked for me without having a ticket for my final destination. This was a hellish experience and I will be writing reviews and contacting Air Canada further to discuss this whole process."

Pros: "Take off and landing"
Cons: "Non reclining seats for such a long flight. Very little leg room and indifference of flight crew."

Pros: "Great Crew. The entertainment package was very nice."

Cons: "Crazy boarding process. Had flight attendants jacket left hanging on my seat that they didn't come get until we began to taxi. No entertainment systems for a 7 hour transatlantic flight."

Pros: "I was grateful to make it onto flight but no thanks to crew from first flight who should have radioed ahead that we were on our way and late due to air canada flight I was also glad that bags got onto flight"

Cons: "The food was awful! Dinner was barely ok and don't over advertise your "light breakfast." A cold piece of banna bread slapped down on my tray barely can be called a snack! The seats on the seemingly very old 767 were painfully uncomfortable. The 320 had better seating. And what entertainment?????"

Pros: "Crew was great.. offering my daughter snack choices when she did not like the initial offering."
Cons: "There was a 1.5 hour delay related to passenger issue that we never did hear the real details on what was going on. Understand security comes first."

Pros: "Customer care hotline service over the phone was great! They took care of all my problems and was very nice."
Cons: "Customer service at the airport needs to improve tremendously!"

Pros: "The price could not be beat and the leg room was decent."
Cons: "Food was pretty sad and we could not hook up out iPad to the entertainment options because we didn't download an app beforehand."

Pros: "Shorter flight than expected. Snacks. The baby beside me didn't cry for once"
Cons: "My tv had no sound."

Cons: "When I checked in at Ottawa they gave me a ticket for the Toronto to Orlando flight but there was no seat #. They said get it when you are at the gate. They knew all along there would be no seat # ever as they had overbooked by 12 passengers but didn't have the decency to tell me or apologize and explain. I was in line-ups for the 3 1/2 hrs I was in Toronto trying to get a seat and not knowing till the very last minute that I had one. The very back row next to the toilet. I will never recommend to fly Air Canada."

Pros: "We would have needed to download an app on our personal digital device and view entertainment that way. No screens in the plane."

Cons: "Poorest over seas flight ever been on. No tv's not even pretzels. Leg room is the worst I have ever had. Last time I flew over seas it was fabulous. Hours on a flight packed like sardines and no entertainment to speak of. No movie, no tv and no leg room. My husbands knees touched the back of seat in front. Breakfast was a slice of banana bread. Will never fly Air Canada again"

Pros: "Absolutely nothing!!!!"
Cons: "You need to tell people what to expect on Air Canada Rogue - NEVER AGAIN!!"

Pros: "Flight crew was friendly and helpful. Montreal is a very manageable airport. Staff there was also courteous and efficient. Food was very good for airline fare. Renting an IPad for $10 to watch movies in-flight was a reasonable option for distraction on a 9 hour flight. We were quite pleased with Air Canada and will not hesitate to book with them again."

Pros: "nothing"

Pros: "There is not one thing that was good about this flight. Bad plane, bad service, bad food. That sums it up. Will talk to as many travelers as I can to tell them to avoid this nightmare."
Cons: "No entertainment on board. No complimentary drinks. A piece of cold banana bread literally thrown on the tray for breakfast. Called the airline when reservation was made and told it would have entertainment and complimentary drinks. The switch to Rouge was a bait and switch. Rouge is from the 1970s. Long flights to sit and stare at the back of seat. Crowded seat at that. NEVER WILL FLY AIR CANADA AGAIN"

Cons: "I would like a flight map to follow the flight and have more information"