Daily cleaning, installation of cabin HEPA filters
|October||Best time to beat the crowds with an average 4% drop in price.|
|September||Most popular time to fly with an average 5% increase in price.|
Average price round-trip
|$537||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 06m
The cheapest ticket to Tennessee from San Salvador found in the last 72 hours was $1,840 one-way, and $257 round-trip. The most popular route is from San Salvador to Nashville, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $169.
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Scores according to KAYAK customer reviews
Pros: "The crew was very helpful and the seats were comfortable"
Pros: "The captain was very nice and kept letting us know how the flight was. The crew was very friendly and helpful."
Cons: "On the food"
Cons: "They ran out of food by the time they got to the back of the plane."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Cons: "The flight was delayed over two hours"
Pros: "Older plane."
Cons: "Our section, Main 1 (towards tail end of plane) had strong smell of unine which thankfully dissipated once plane was in flight. Also, bathrooms even on boarding were not clean with urine all over the toilet."
Pros: "Clean plane. Excellent service flt DL0295 our flight attendant (Nancy, sorry didn’t get her last name) was fantastic."
Cons: "Food was blah, not hot and watery"
Pros: "yes crew were very good"
Pros: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Cons: "Crew did not make passenger in front of me bring his seat back up for landing."
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Pros: "We got on we took off and arrived on schedule just as it should be."
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"
Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Pros: "Overall experience"
Pros: "The movies kept my daughter busy."
Pros: "Courteous flight attendants"
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "Boarding is about the only thing I liked."
Cons: "This was a 2 layover rebooking of a one layover flight, which was late (I would be missing my connection). I asked an Air France rep in Japan to assign me an exit row seat (it’s a 14 hrs flight and I am almost 6 ft tall). She showed me the plane diagram and picked a seat, but when I arrived it turned out I was in a row directly behind. WiFi did not worked and the flight attendant said “they could not do anything” My film was interrupted twice (with a random film drubbed in Korean) and had to be reset manually Food was not great (and menues are identical on all delta flights - this was my 5th delta flight in the course of one week), the snack in particular (leek and mushroom cream soup-like mass wrapped in a tortilla - who ever thought of this? And one of the flight attendants was aloof and snappy."
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"
Pros: "Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early"
Cons: "Kid behind me kicking the seat the whole way"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Cons: "Could not get seats assigned until day check of check in. We did get seat together. Asked clerk said no booked . Seat did not recline. Saw crew had one row for themselves."
Pros: "Nice enough crew"
Cons: "The MD88 is such a crappy plane for anyone that wasn't born a dwarf. I'm tired of filling out these and yet you do nothing about it. It is criminal to cram is in like sardines like this."
Pros: "The plane, the seating, and the service was outstanding, great entertainment setup with the movies."
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Pros: "The entertainment"
Cons: "Had to pay for bags"
Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Pros: "The comfort and attention on the part of the cabin crew of the flight was quite good."
Cons: "What I did not like was the process to go to the assigned air terminal in El Salvador, the process was slow and we took the flight at the end of the last one. The same was the process from Los Angeles to Seattle that was our scale. Process too long and go back through security, the boarding gate was almost closed. I think that for these cases they should leave more time for the stopovers that come from international flights. For my part I did not choose this option, since I was traveling with a person with mobility problems and separated the group for admission to the process of entering the USA."
Pros: "The plane was really nice, food was good. I had a pleasant time."
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "Service in the flight !!"
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Cons: "Delayed 3 hrs missed connecting flight waited 3 hrs for next one"
Cons: "Food was really bad"
Cons: "Everything was great"
Cons: "copa made us wait in the airport for 8 hrs. As they delay the flight, and did not provide good customer service."
Cons: "I cant think of anything at the moment."
Pros: "The crew"
Cons: "There was no screen on each seat, no entertainment...only the kids movie they played."
Pros: "Great customer service in a timely matter."
Pros: "KLM its great!!!"
Cons: "Tuve un problema en carretera y llegué un poco tarde me dijeron que solo podía viajar pero sin equipaje y así no puedo viajar ahora me dicen que tengo que pagar penalidad que son $380.00 y eso es inaceptable porque yo me hice presente al aeropuerto. He viajado en otras aerolíneas como United"
Pros: "Free alcoholic beverage."
Cons: "The recline button on the seats didn’t work. So we had to sit up straight the whole time."
Cons: "We had to spend a date in Caracas because they over book the flight."
Pros: "Crew was polite and courteous..food and beverages were included in trip."
Pros: "Schedule and boarding"
Cons: "Better food"
Pros: "The crew on both flights was top notch"
Cons: "Nothing is perfect so there is always room for improvement. With that being said I have 0 complaints and I look forward to flying with Copa airlines again provided they continue to deliver the excellent service they demonstrated this past time."
Pros: "The staff really helpful"
Pros: "Food was really good, also I like the service."
Cons: "The desk of my seat was dirty and they didn't have enough for all the clients."
Pros: "Fast boarding and good food service."
Cons: "The 737NG series are very uncomfortable. Additionally no IFE entertainment system nor internet."
Pros: "Some crew members were trying to their best"
Cons: "No entertainment"
Pros: "Food, on time, fast boarding process."
Pros: "Casi todos son amables."
Cons: "Deberían pasar primero los últimos grupos, ejemplo grupo 5, luego 4 y sucesivamente, sería mejor así y no incomodamos a nadie."
Pros: "Flight was very short(58 mins). Efficient, pleasant crew. Despite the short flight, passengers were given a snack consisting of cut fresh vegitables(carrots, cucumbers,), cheese slices, ham slices, and small bread. It was the best "snack" that I have ever received on a plane. I will fly COPA in the future without hesitation."
Pros: "The food. Very confortable flight. The attention of the crew. I loved the bag policy, keep receiving 2 items per passenger. The only airline that i know that do this. Thank you!"
Pros: "La atención dentro del avión, desde el Capitán que nos tuvo informados hasta las aeromozas (os) q nos brindaron bebidas y alimentos ricos, la mejor y exquisita atención!!!"
Cons: "Ya en el aeropuerto de Tocumen, Panamá, la peor organización nunca vista porque no hay suficientes letreros de las puertas (gates). Es más un Centro Comercial que Aeropuerto!! Todo mundo anda corriendo para poder encontrar su "gate". En el counter de Copa y en el Servicio al Cliente lo atienden a uno como basura por la gran cola y con gran tranquilidad le dicen a uno: "aquí cambian los -gates-a cada momento" y por eso hay que estar preguntando y viendo las incómodas pizarras electrónicas. Con mi esposa perdimos el vuelo a San Fco el 26 de dic 2017 por estar esperando en la gate del ticket. Era otra!"
Pros: "Service was sastisfying"
Pros: "Good flight"
Cons: "Gate from arrival to connecting flight very far and almost lost my plane"
Pros: "I enjoyed the direct route from SFO through Panama to Mendoza. Panama airport is certainly one of the most expensive in Latin America which made the 9 hour layover expensive. Otherwise the flight was relatively comfortable and hassle free."
Cons: "The expensive 9 hour layover in Panama City was a bummer. Also the airport had all of its flights leaving at the same time which made it very crowded!"
Pros: "Attended very helpful food is good"
Pros: "Exelent friendly sevice by the crew"
Pros: "Efficient check in and boarding process. Great time for connection."
Cons: "The plane was dirty"
Cons: "Disliked having to go through security again right at the gate, also was not allowed to bring drinks into the plane that I had just bought inside the airport, had to throw away or drink them immediately before boarding because of policy, have not had any problem with any other airline..."
Cons: "They did not let me on the flight that i purchased and did not reschedule me. I waited for 4 hours in the airport for them to call "panama" for me only to find out that copa left for the day without helping me. Will never book again."
Cons: "I expected Kayak application and Copa Airlines to advise travelers that they need a visa to Venezuela before expending $1030 on an airline ticked. I cold not travel because I was missing my visa to Venezuela. The visa requirement for US travelers is recently implemente this past February and many people dont know about it. This should be published before people buy their tickets!!! Thanks, E. Vazquez"
Pros: "Everything but I will never travel on COPA again and have warned everyone on facebook and the internet why.... because you require and exit ticket out of Guatemala. What if I am traveling by bus, by car or by boat?? Guatemal immigration does not require this. I have friends with immigration and I have confirmed this.....Show me the law that is enforceble.....Please"
Cons: "Why do you require an exit ticket out of Guatemala on my return trip. I flew from Columbia to Guatemala with plans to leave Guatemala by boat last year and had to buy another ticket only to cancel it later. I talked to Immigration in Guatemala and they say there is no reason for you to do this. I just returned from Panama and was asked for an exit ticket from Guatemala again. I have warned all of my friends to travel with other airlines other than Copa only for this issue. I will never travel on Copa again until you fix this."
Pros: "Amazing 45 min. flight w. food and drinks. No really!!"
Cons: "Almost wish the flt was longer"
Pros: "Food service and flights attendant re pass for drinks."
Pros: "La tripulación tenía tan buen actitud! Todos eran muy amable. The crew had a very friendly attitude. All were very kind!"
Cons: "Entramos al avión 20 min tarde. Nos pusieron esperar en el avión, completamente full de pasajeros, 30 min sin aire acondicionado (en panamá, donde hace TANTO calor)! Después, tuvimos que esperar en la pista unos 20 min más, todavía sin aire acondicionado. Finalmente, pasamos casi todo el vuelo con los platos vacíos de la comida en nuestras mesas. JUSTO cuando el piloto dijo "prepara para aterrizar", pasaron corriendo para recoger la basura. En total, fue un vuelo muy incómodo. We boarded 20 min late. They made us wait on the plane, a completely booked flight, for 30 min without air conditioning (in Panamá, where the temperature is insufferable)! Later, we had to wait on the runway another 20 min, still lacking air conditioning. Finally, we spent almost the entire flight with our empty meal trays sitting in front of us. RIGHT when the captain announced "flight crew prepare the cabin for landing", the crew ran through to pick up the trays and trash. In total, it was a very uncomfortable flight."
Pros: "The Service that copa has is incomparable. I hope the company doesnt change the"
Cons: "The plane didnt have screens on each chair...."
Pros: "Good: 1. On time. 2. Great service from the staff at the counter. 3. Boarding was a breeze (boarding group 2 - row 6). 4. Food...actual food is included, and actually, it's very decent."
Cons: "Need improvement: 1. Service trays were dirty (2 out of 3 at least). 2. No individual screens. Only one movie option."
Pros: "I liked absolutly nothing!"
Cons: "I was not even allowed to board the flight because of not having my yellow fever vaccine document. The reps were rude to me, and were not the least bit helpful. I left the Galapagos a day earlier than scheduled to make this flight. I wish I had never booked this flight, it does not seem like I will even be reimbursed for it. I asked them to give me a document or anything as proof that I was denied on flight because my credit card company requested it, but they rudely refused."
Pros: "La tripulación es muy amable"
Pros: "The flight was on time and enjoyable."
Cons: "After we landed, we waited on the plane for one hour before exiting."
Pros: "Boarding was done on time."
Cons: "Food is horrible, and the crew could be a little bit nicer."
Pros: "Snack was better than average"
Cons: "Hard seats. Prefer individual video screen"
Pros: "Comfortable seats and excellent flight attendant service"
Pros: "Conection was good , hour wait was ok"
Cons: "Nothing bad to said"
Pros: "Everything fine. Multi-lingual crew"
Pros: "Nice flight"
Cons: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"
Pros: "Everything was great."
Cons: "Nothing. It was smooth and efficient."
Cons: "This is my first time that I travel to US form dec 18 and have to pay for luggage. I can understand if that’s a company policie, but maybe I can flight in another airline that’s doesn’t have any variable fees."
Cons: "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"
Cons: "All good"
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Cons: "They take my hand luggage in there are lost I don’t know what to do now"
Cons: "Flight got delayed missed my connecting flight rebooking options are garbage. Hotel was not accepting people from AA. Their shuttle company at MIA airport showed up 35 minutes late"
Cons: "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."
Pros: "Pleasant flight crew!!"
Cons: "My bag was ripped open completely for all of my intimates to be exposed to the public."
Pros: "The crew was great. The plane was. It comfortable. There was no entertainment. Boarding was horrible. The manager was rude and made a snide comment to my husband while we were boarding. Then he yelled at an AA employee in front of all of the passengers boarding and kicked out from behind the desk."
Cons: "Manager on duty could’ve been more tactful and professional."
Pros: "I got there"
Cons: "Being on time for once"
Pros: "Left on time"
Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Pros: "Excellent crew and friendly staff on flight."
Cons: "Due to re-evaluate cancellation priority given to guests the rebooking needs over guests needing to make requests about current flight."
Pros: "This flight crew were upbeat and all smile. They definitely know what customer service should be."
Cons: "Only pretzels for food when you’ve been on a plane all day didn’t make me happy."
Pros: "food,movies, prices"
Cons: "Our flight was overbooked and we were moved to a later flight causing a 7 hour layover and arrived at 2am the following morning."
Cons: "Need better coffee"
Cons: "Bit of delay."
Pros: "The flight wasn't full and so there was more space to spread out than is normal on long-haul flights."
Cons: "For the second time on a Madrid/JFK flight in two weeks, overhead lights were broken for some seats, which is absurd for a 7.5 hour flight. Luckily, my flight attendant was kind enough to allow me to change seats to one in which the overhead light was actually working. Unfortunately, the plane was so busted that even though my overhead light was working, the headphone jacks in both of the seats that I had access to went off in the midst of food service, and as far as I could tell was never reset. Finally, and most appallingly, one of the flight attendants was completely out of control, and during the boarding process repeatedly and loudly scolded passengers. During service, she rammed the food cart into multiple seats so hard that food flew out of it onto the floor. Rather than apologizing to the customers whose seats she had rammed, she laughed loudly"
Pros: "It went very well."
Pros: "Everyone was nice. Flight left on time an landed early."
Cons: "The front row for the exit is too small. The diagram i looked at said it was an exit row on the 2nd leg of my flight. It wasnt!! Uncomortable for my legs. Im 6'3"
Pros: "not much"
Cons: "They overbooked every flight of the day (total of 4) and offered us no solution except what as standby and try to get on next days flight. Very bad form and they were not helpful in finding a solution. we finally rented a car and drove home over 8 hours- still trying to get the rental car cost reimbursed....and oh yeah they completed tore apart my METAL GUN CASE!!!!"
Pros: "The attention and services"
Pros: "On time"
Pros: "The terminal seating"
Cons: "I am a 100% disabled veteran and I was being rushed by flight stewards with no regard to my physical limitations. I wanted to try the kayak route but after this last experience I don’t know if I’ll still with Kayak"
Cons: "There was no individual entertainment on board (TV’s, internet, etc)"
Pros: "Airbus was nice and had charging capability at each seat?"
Cons: "No food for sale"
Pros: "Smooth flight on time."
Cons: "They closed the counter too early , missed flight Did mot accommodate although I was there 50 minites prior to the flight"
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Pros: "crew was great"
Pros: "Everything, the plane was big and comforting, the fly attendants were very courteous and professional. Awesome fly."
Cons: "Planes too old"
Cons: "Plane interior was really dirty"
Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Pros: "ON TIME!!!!! Nice folks, smooth and safe."
Cons: "Got through the extensive security lines to USA one hour before scheduled departure and looked at the screen which said 'final boarding' which was not true and made us panic a bit, running for the gate. It did board and leave on time but not an hour early. This flight was night and day different than our ORD to Dublin flight of 5.12.17 which was 5 hours delayed and do stressful."
Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"
Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."
Pros: "Great food, comfort, and smiles :)"
Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."
Pros: "Flight was good."
Cons: "Just getting through immigration in Miami fl."
Pros: "The crew very helpful and nice."
Cons: "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"
Cons: "El vuelo partió casi 1 hora de retraso lo que significó que debí correr para alcanzar mi siguiente vuelo."
Cons: "Late because of wait for flight attendant.... Really, everyone waiting for one flight attendant. For 90 minutes."
Pros: "The movies were great and the staff was friendly"
Cons: "The security at the gate is poorly organized. Even though there are bathrooms at the gate, security will not let you use them! You must leave the gate, walk down the hall to the bathrooms, and then reenter the gate and be searched again!! This is a problem that can be easily fixed but they need more people speaking up before they will. Wheni spoke with people, Security blamed it on United and United blamed it on the security."
Pros: "Excelente atención, salida y llegada a tiempo y buenas opciones de comidas y servicios"
Cons: "Todo estuvo bien"
Cons: "WiFi could have been better, and seats could have been better"
Cons: "outlets for each seat, more space, timely manner,"
Pros: "The sits are a little stiff and doesn’t tilt back much but for the price I guess it’s what you get"
Cons: "A bigger and better snack would be best"
Pros: "The flight was on time... that is about all..."
Cons: "Too late to download app once on plane so stuck for hours without entertainment on a long flight. They wanted to charge for most everything. First class was not as good as economy on other airlines. I have no idea why anyone would select United on purpose. I know I will not pick them again..."
Pros: "This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile."
Cons: "When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying."
Pros: "Boarded, departed, and arrived on-time."
Cons: "The movie selection was a bit thin and wasn't updated from the previous month's selection."
Cons: "Boarded the plane later to be asked to switched planes because of mechanical problems with the first one. After boarding the second 2 hour delayed plane my family and I were asked to step off the plane and go to the front desk because they made the mistake to give several people the same seats. It was horrible, and embarrassing. My family, friends and I will definitely won’t be flying eith United."
Cons: "Had to wait on wheel chair upon arrival"
Cons: "Flight delayed in Chicago with no one at gate ro provide any information on when flight would actually leave. Plane was scheduled to leave at 8:40pm and finally left at 12:43 am. Will never fly United through Chicago again."
Pros: "I did not like it at all!!!!"
Pros: "Pleasant flight w pleasant attendant."
Cons: "Tight tight seating! Yuck."
Cons: "My grabdmother was on the flight a almost 80 yrs old woman dont know english who was put in a diferent waiting area to another flight that wasn't her ended up that the person who was suppost to transport her was new and now she gotta wait to catch another flight to get ti Indianapolis at 7:30 pm 12 hours for a almost 80 yrs old woman is too much not happy at all with delta"
Pros: "We will never fly united... NEVER EVER AGAIN"
Cons: "United airlines employee Mearle at the check in counter was extremely disrespectful, Rude, and arrogant towards everyone in line at the counter Trying to check in. Many customers including us waitted in the check in line for 35 minutes or more while Mearle proceeded to chat on her cell phone (personal call), and taking a break leaning the check in counter while everyone waited on her so she could assist with check in. Finally the passengers in front of us voice their concern to mearle stating that everyone is going to miss theirs flights if she didn't assist us all right away. Mearle responded by snapping back by saying "it's not my fault that united keep us understaffed and pay us enough to care " then laughed and walked away again. At this point we realized that if we did not get immediate assistance, that we would surly miss our flight. I walked in front of the line on behalf of everyone standing in line and reiterated to Mearle in a firm tone that she insisting check in the remaining 12 passengers immediately. Mearle snapped back telling me to "worry about my own self and don't tell me how to do my own job". Feeling very stressed out And worried about missing my flight went and stood back in line again. A few moments later I over heard Mearle tell the passengers ahead of us " you're too late. You've missed your flight" these passengers became very upset with Mearle telling her that she's the reason they missed the flight and Mearle laughed and said out loud to everyone else in line.. "you all missed your flight. You all should be more responsible next time and get here earlier" and then Mearle walked away never to be see again. Many of us missed our flight which caused many of us to also miss our connecting flights. We immediately called the 800 number and filed a complaint. Then we were forced to drive three hours in traffic to LAX where we caught a later flight and barely made it to our destination in time for our work event. We swore that because of Mearle and her disgusting behavior that we will never ever fly united again (and I fly a lot for my job) and since that horrible experience with Mearle two months ago, I've flown on four trips spending over $2300 dollars and every flight has been booked through American Airlines. Do to Mearle's bad attitude, disrespectful personality, and poor representation of united we will never do business with united again. We suggest united airlines remove Mearle from Having any contact with the general public as we are sure that Mearle is loosing customers for united at a very rapid pace."
Pros: "The seats food drinks and comfortable chairs."
Cons: "There was a delay."
Pros: "Flight was on time, staff was attentive and kind. The fight was flawless, and I'm not a good flyer. Every flight should go so well!!"
Pros: "Helpful finding next flight worried can my son it UN traveled and is in a standby I pray he gets on this flight I am really worried. If he does he will arrive at 11:45 pm if not .... I have no clue he is so young and scARED TRACING ACROSS THE Whole country. For mistakes beyond his control saying prayers."
Cons: "I was tied to go tailgate 10 like my paper said they switched flights to gate 15 missed flight had to wait 7 extra hours flying Into Chicago and have a priority stand by pass from Chicago to Knoxville. I need to be on this flight so bad. If I dont make it i have no clue what i will Do. I need to keep my stress down and just prY i get on this flight which would have me i. Knox about 11:30 pm if not i have no clue what to do.the United Team we have talked to have been nice they just can't confirm my Chigaco flight to Knoxvile and i have 31 min. Once plane lands to get to other boarder term and Al."
Cons: "No food I was hungry .. because In the airport I didn't have time and they just give cookies lol"
Cons: "Poor customer service from the begging to end on day of arrival Crew had poor attitude gave wrong information about bag prices. When asked they told me there was a misunderstanding. on our way to El Salvador. Due to weather we had to stop at guatemla a lot of people were ready to walk around since a 3 hour flight became a 6 just sitting around a attendant was very disrespectful towards an older lady told her to get out her way and moved her to the side. Me and another gentleman look at eachother and couldn't believe it"
Pros: "was upgraded"
Pros: "The service was good"
Cons: "Wasn't able to find my luggage as fast"
Pros: "smooth flight"
Cons: "seat didn't recline"
Pros: "The flight attendant was nice."
Cons: "The boarding process was a nightmare there were 4 flights boarding at the same time from gate 57-61. People were coming in line from every direction and it took forever to walk a few feet to get my boarding pass scanned. Then about 1hr into flight it's was freezing in the front of the plane, I was in row 5 and the only solution given to several of those who inquired about it was to "take a walk to the back, it's warmer back there". We were dressed for the winter up front and people in the back were comfortable. It was ridiculous. Mind you this was a tiny plane 1 seat on the right and 2 on the left so not a lot of room to stand and move around."
Pros: "United has a lot of issues but I can handle it...."
Cons: "I was so upset that when I went to El Salvador and when I came back UNITED charged me for my bag and my partrner bag too... I spent another 125 USD for that and you guys never say a word about it before ... that is not fair at all...."
Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"
Pros: "Arrived to destination 30min early! Boarded and took off exactlymon time!"
Cons: "Nothing, everything went perfectly smooth"
Cons: "Entire staff was cranky from check-in/crew/post-cancelation at gate in Houston. Was really hoping for a positive experience since united hasn't been getting good reviews."
Pros: "10am flight so empty plane, practically every passenger had their own row. Steward team weren't overworked and no overhead luggage issues."
Cons: "Food selection was pretty limited. Chicken or vegetarian. Flight was actually operated by United, so I can't actually check in using Lufthansa, and lufthansa has better food the last time I flew."
Cons: "Give something else to eat free."
Pros: "On time but good"
Pros: "Seat had room"
Cons: "Could not lay back"
Pros: "It was a good flight, short but good."
Cons: "Power outlets worn out and won't hold a plug so they are unusable"
Pros: "Perfect, the service is great !!"
Cons: "I will never fly with United again because the practice of overbooking a flight jeopardized my trip to see my daughter. It is clearly a business decision and United makes more money that way; but at what cost? If I pay for a flight; at minimal, I expect to get to my destination. Service, comfort, entertainment and all other categories rank a distant second to getting to one's destination. That is the primary function of an airline and United has compromised that through the overbooking practice."
Pros: "They eventually refunded me"
Cons: "The flight was delayed 4 times over 4 hours, then we boarded the plane. They then got us off the plane. We waited two hours and then canceled the flight. The gate agents were rude and not helpful when we got in line to figure out how wee would all get to ORD. It was the most dissappointing travel experience I have had in a very long time."
Cons: "aborted takeoff due to mechanical problem, a bit scary but crew opted for safety and we changed to another plane;thus, long delay but unavoidable."
Cons: "I went on this trip as an veterinary humanitarian out reach. I was also guardian to one high school student so that she might have an experience of such to guild her future. Her flight was missed booked to leave after mine, I attempted to rebook my flight with Luthansia but they would not let me me even partial rebook. I attempted a number of times to rebook the flight but their solution was extreme financial gain for them when more reasonable alternative could have been arranged. They canceled my entire return flight and left me stranded. I had to piece together a return flight on a shoe string budget. Thankfully American Airlines was understanding for it appears Luthansia and United are not."
Pros: "The seats looked new."
Cons: "United had us board and unboard and then board again due to flight delays. United also told us the delay would be only 40 minutes, but I looked at the delay in SFO and it was 2 hours. Eventually United also increased our delay by 30 minute intervals until it was about 2 hours. Once I arrivied in SFO I got a text message notification stating my luggage had been put on an incorrect flight and I would have to return to get my luggage. The attendants at the podium were rude. This was my first terrible flying experience ever."
Pros: "Staff was nice and attentive"
Cons: "Flight was delayed"
Cons: "Where do I begin with this experience, It all starts with a 200 dollar fee for surfboards. Highest of any airline I've ever seen. And ended with delays on every leg of the flight (all Maintnence issues ) and lost boards in Texas. Do not fly this airline, they are the worst"
Cons: "Baggage pick up"
Cons: "Fly being delayed for more than 6 hours"
Cons: "Absence of food on International Flight. Tight seating. Old plane. Lack of free entertainment."
Pros: "That the plane arrived on time, which is a miracle in itself."
Cons: "No offer by the Flight Attendant to any passenger if they wanted extra snacks or if they desired to have the entire can of soft drink they requested. Only one A/C was operational, so thank God we cruising at altitude cooled the cabin down."
Pros: "Excellent attention in the fly"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "During this pandemic they could have just refunded out money but instead they have, thru Kayak, just got it all confusing. Not sure where to go to get credit on a flight i dont even want to book but from what i heard is pigeon holed that its use it or lose it. Good Job. Spirit and Kayak. The Spirit of ripping off America."
Pros: "Crew was fantastic"
Cons: "Everything. Worst flight of my life"
Pros: "Fast boarding. On-time departure and early arrival. Hit the trifecta."
Pros: "CREW WAS AMAZING. THANK YOU!!!"
Pros: "Crew was"
Pros: "Some but not all staff were friendly and apologetic and put forth effort to satisfy their customers."
Cons: "There were no wheelchairs available. A large amount of other flyers were in desperate need of wheelchair access including a blind women. My grandmother didn’t recieve a wheel chair but others who didn’t desperately need one where using them. A simple accommodation was denied, this is inexcusable."
Pros: "I had to change my flight and you charged me close to 500.00 from Denver to Fort Lauderdale! Rip off!!!!!"
Cons: "I had to change my flight and you charged me close to 500.00 from Denver to Fort Lauderdale! Rip off!!!!!"
Cons: "Check-in line was long and late. Flight was delayed for that reason."
Pros: "Quick flight."
Cons: "Seats are cramped and uncomfortable."
Cons: "I was charged $45.00 for one carry on bag and $55.00 for one cargo bag. I was not aware that I would have to pay to carry a bag on the plane. When I returned to the Dallas, TX airport I was not charged for the carry on bag."
Pros: "The seats were comfortable and the flight attendants were fun and actually seemed to like their jobs!"
Cons: "Being nickel and dimed for every little thing!"
Pros: "Our big front seat"
Cons: "3 Hours late"
Pros: "I was unaware that Spirit charges fees for carry on bags! Talk about hidden in the small print. $55 per bag. That’s a significant increase. I’ll never travel this airline again."
Cons: "See above."
Pros: "Easy and fast"
Cons: "Seats do not recline even in big seats"
Pros: "Crew was polite and kind"
Cons: "Paying to reserve seats. I was flying with my minor child and had no choice but to pay the additional fee."
Cons: "Boarding could have been more organized"
Pros: "Seats were small but not noticeably smaller than other major carriers. Non stop to exactly where I wanted to go. Beverage service was a pleasant surprise."
Cons: "$60 for carry on luggage? Seriously that was half the price foe the whole flight along with another 60 on my way back.. the sears were tiny and uncomfortable. The plane was noisy too"
Pros: "I like the extra roomy seats"
Cons: "I didn't like the flight attendants attitudes. On all of my flights they shared a common theme , rudeness. They weren't as nice and sweet like other flight attendants I have encountered. On my first flight one flight attendant was eating while we were taking off , omg !! When I ask for assistance because The kiosk instructed me to contact an agent , the employee at the desk told me with an attitude to go back to the kiosk and try again instead of just helping me . I'm not sure I will book with spirit again ."
Pros: "I was impressed with the smooth ride to Orlando. I was scared and had my family on this flight also. Everyone did okay except my 10 year old daughter, whom complained about her ear hurts."
Cons: "I think snacks and drinks should be given to passengers free of charge, it will also help with some peoples anxiety about flying."
Pros: "Nothing interesting to share or comment on this"
Cons: "Sprit Airlines has charged me additional $52 for cabin luggage, which is very high when compare to other airline operators. The service is very poor even for water it is charged, for such a long trip from Chicago to San Diego. Seating are very bad ...."
Pros: "Flight crew moved me to the exit row about an hour into the flight so I could have more room"
Cons: "Flight was only half full but they still put everyone in the back with every seat occupied and left some rows in the front with one person. I get that Spirit wants to charge for preferred seating but seemed unnecessary to make people uncomfortable when there were open seats."
Cons: "Baggage charges are ridiculous. My flight was $268.00. To check a bag each way was an additional $84.00. That's crazy!!"
Pros: "Quick boarding"
Cons: "HATED: Being charged for every little thing, that in the end, equals or exceeds the amount one would spend on a major carrier. Having someone next to me that takes up one and a half seats when they probably should've been charged for 1.5 seats. Condescending flight attendant who insisted that I take out the safety pamphlet and read along, refusing to continue her presentation and glaring at me until I did so, as if I were a child. The website which is cumbersome and has virtually every page trying to hard sell something extra."
Pros: "Delayed flight"
Pros: "Clean on plane"
Cons: "Needs more room for seating were charged for baggage"
Cons: "I checked in on the spirit app at home. When I got to airport I could not pull up my boarding pass. O went Kiosk and tried to print one there and it said see customer service agent. The agent told me it was too late and is would have to book another flight. I asked to speak to supervisor and had to literary beg her to get on my flight. I barely made the flight"
Cons: "It is are first time flying with this company me and my wife and it was a bad experience."
Cons: "Everything was awful from the way they handled bags, to the communication about delays, to the delays themselves, to the failure to take care of passengers given the long delays. Before signing up for a Spirit flight, make sure you add the cost of checking carry-on bag, getting a seat assignment, getting any water during flight, boarding (yes they up charge for boarding). Then, make sure you factor in the small size of the airline which makes it far, far more vulnerable to weather delays - fewer planes, fewer pilots, fewer re-routes available. Also, add at least an hour to the end of each flight to get your bags if you do check them. So, you don't save money or time, and you're very vulnerable to weather and mechanical. With their organization this bad, I can only imagine how weak their mechanical is."
Pros: "Funny, friendly crew."
Cons: "Very budget experience. Couldn't get basic comforts for a multi-hour flight. Everything incurs a cost. Having one carry-on costs more than checking in one piece of luggage."
Pros: "Stewart on speaker was entertaining"
Cons: "Seats not real comfy."
Pros: "Helpful CSA"
Cons: "Subpar everything and big fees"
Pros: "The cheap ticket price"
Cons: "Everything else"
Pros: "Clean, cheap base ticket price for the flight, efficient base boarding"
Cons: "Pay for literally everything (even basic things that are complimentary on every other airline I've flown), seats did not recline, baggage took forever"
Pros: "It was so irresponsible and we really dislike the service"
Cons: "They told us we can't flight on our schedule because they over sale tickets and we have to wait till next day, they didn't even offer a compensation or anything to us, they charged us for our bags when we didn't even took the flight"
Cons: "Flight was overbooked. We were given tickets for next day. It screwed up all our plans for this weekend. It was a lesson learnt NEVER to book with this airline again. Unfortunately, many friends told me last night that this was a frequent occurrence with Spirit airline. By the way, we decided to pay extra and fly with Delta. With this kind of service, you still are asking for our review!!"
Cons: "The plane was delayed."
Cons: "The time between flights is not enough"
Cons: "Flight was delayed, constantly checked in and no time was given as to when the flight would depart. I left to get food and I was assured the plane wouldn't be there or board in the time I took to get food. It had been an hour and a half of delays at that point. Went to grab a bite and came back and the doors to board were closed, and was given lackluster help to resolve the situation. Not one call was given for my name over a loud speaker, meanwhile every other airline was calling passengers who were required for their respective flights. I ended up leaving the gate and was met with a terrible attitude considering the situation, and I proceeded to purchase a ticket with another airline and took said flight. It was a terrible travel day to say the least and spirit made it that much more difficult and ended up costing me a lot of money."
Cons: "I would walk before I flew spirit airlines ever again"
Pros: "Is the bare essential, a seat that doesn't seat a grown man. I up graded to a $15.00 seat, still was in a sardine can. I'm 6'3 normal. Give me a fair rate for a fair seat. I'm looking to other airlines. Then boarding was a joke, the lines were to long."
Cons: "Ticket price, I have to still purchase a seat to sit on the plane."
Cons: "delayed flights"
Pros: "Nice crew. Clean plane. Easy boarding. Comfortable temperature. There was no entertainment that I was aware of. I didn't purchase food."
Cons: "Seats didn't recline so a bit uncomfortable for sleeping."
Pros: "-The employees are very friendly and helpfull."
Cons: "-everything cost extra -only 18kg allowed (other airlines minimum 20kg, for FREE!!) -only 1 personal idem (other airlines at least 2) -Extra bags (also suitcase) are really expensive!!! -it cost even more if you don't check in by yourself -even if you want to sit you have to pay, should I stay in the airplane???? -water in the airplane cost 3dollars!!!!! (other airlines for FREE, PLUS snack!!!!!) -on my site (WHICH I PAID FOR!!!!!) were used tissue!! -worst airline i've ever flew with! never again!!!"
Pros: "Nothing. Stripped down seats. Tiny little trays. Overpriced snacks. Never fly again regardless of price. What else did they go cheap on?? Felt very unsafe in aircraft"
Cons: "Nothing. Stripped down seats. Tiny little trays. Overpriced snacks. Never fly again regardless of price. What else did they go cheap on?? Felt very unsafe in aircraft Ridiculous to pay baggage feels. How else would you fly? Just include it in the price. Deceptive pricing all around. Aweful both ways. Never again!!"
Airlines flying from San Salvador to Tennessee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights