SBA - MOT

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Santa Barbara (SBA)
Minot
Thu 4/22
Thu 4/29
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Top airline flying Santa Barbara to Minot

Scores according to KAYAK customer reviews

7.0
United Airlines
Overall score based on 68,015 reviews
7.4
Boarding
6.9
Comfort
7.7
Crew
6.5
Entertainment
6.5
Food
Airline reviews

Pros: "Once we got going, it was a decent flight. Weather conditions made for a bit of a rocky landing on the first leg."
Cons: "Lack of information for delays. Boarding was slow due to unknown issue. We sat at the gate for a while without knowing why (they finally told us 5 minutes before pushoff), then we dawdled for another hour taxing and waiting for the runway, with no explanation until near the end."

Pros: "Crew was very courteous and professional."

Pros: "The flight attendant was amazing and tried to compensate for the other problems of the flight."
Cons: "The air conditioner was broken so the entire flight was extremely hot. The plane was so small that the engine vibrated the seats the whole time. It was miserable to be on the flight."

Pros: "The entire process was a breeze"

Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."

Pros: "On time arrival despite leaving 55 minutes late"
Cons: "Wi-Fi entertainment didn’t work."

Pros: "Flight attendant decided this was a water-only flight. No particular reason, just lazy."

Pros: "Stewardess was pleasant. Left on time."

Pros: "For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once."
Cons: "Every time I fly to Denver, we land in one terminal and your connection is in another terminal that requires a train ride to get there. ,ayovers are short — generally barely an hour. If the flight is late you stand a very good chance of missing your connection, as I’m betting happened to over half the passengers on this flight. I was the lucky exception — this aircraft was actually the connecting flight too. Why can’t all United connections be in the same terminal? It makes no sense."

Pros: "Crew was friendly"
Cons: "NA"

Pros: "Flight was on-time; no delays; great crew! I also liked the fact there was a person at the gate to let us know where our connecting flight gate was - that was really helpful!"
Cons: "In flight entertainment (archived TV/Movies) not provided (other than through personal electronics); but that didn't bother me - flight between Santa Barbara and Denver isn't that long."

Pros: "Without a doubt, I will continue to fly United exclusively."
Cons: "No complaints."

Pros: "We will never fly united... NEVER EVER AGAIN"
Cons: "United airlines employee Mearle at the check in counter was extremely disrespectful, Rude, and arrogant towards everyone in line at the counter Trying to check in. Many customers including us waitted in the check in line for 35 minutes or more while Mearle proceeded to chat on her cell phone (personal call), and taking a break leaning the check in counter while everyone waited on her so she could assist with check in. Finally the passengers in front of us voice their concern to mearle stating that everyone is going to miss theirs flights if she didn't assist us all right away. Mearle responded by snapping back by saying "it's not my fault that united keep us understaffed and pay us enough to care " then laughed and walked away again. At this point we realized that if we did not get immediate assistance, that we would surly miss our flight. I walked in front of the line on behalf of everyone standing in line and reiterated to Mearle in a firm tone that she insisting check in the remaining 12 passengers immediately. Mearle snapped back telling me to "worry about my own self and don't tell me how to do my own job". Feeling very stressed out And worried about missing my flight went and stood back in line again. A few moments later I over heard Mearle tell the passengers ahead of us " you're too late. You've missed your flight" these passengers became very upset with Mearle telling her that she's the reason they missed the flight and Mearle laughed and said out loud to everyone else in line.. "you all missed your flight. You all should be more responsible next time and get here earlier" and then Mearle walked away never to be see again. Many of us missed our flight which caused many of us to also miss our connecting flights. We immediately called the 800 number and filed a complaint. Then we were forced to drive three hours in traffic to LAX where we caught a later flight and barely made it to our destination in time for our work event. We swore that because of Mearle and her disgusting behavior that we will never ever fly united again (and I fly a lot for my job) and since that horrible experience with Mearle two months ago, I've flown on four trips spending over $2300 dollars and every flight has been booked through American Airlines. Do to Mearle's bad attitude, disrespectful personality, and poor representation of united we will never do business with united again. We suggest united airlines remove Mearle from Having any contact with the general public as we are sure that Mearle is loosing customers for united at a very rapid pace."

Cons: "Very tight quarters ..."

Cons: "I could not hear the flight attendant's announcements."

Cons: "A 1 hr Flight was delayed 2 Hours! Missed a special event because of it. Will never fly United again!"

Cons: "Flight was canceled and attendant very unhelpful"

Pros: "My flight was delayed multiple and had to get a taxi to LAX which we even missed that flight because the gate attendants waited so late to make a decision. We are still traveling as we speak and are looking to arrive in Raleigh after 3pm. Which is 8 hours later than our orginal flight."

Cons: "Missed both my connections"

Pros: "The space in this seat I had, was awesome. The boarding crew was rather pleasant and I loved how my gate was right next to my next gate."
Cons: "The attitudes of the flight attendants on this particular flight; they seemed highly agitated, probably because they looked tired, but who knows? Their performance reflected their attitudes."

Pros: "economy is so cramped! It really should not be legal. Any flight at 5:30 AM should give people more than a cookie. All airport food shops are closed at that hour."
Cons: "Why is every connecting flight in Denver located in a different terminal and at the farthest gate? It's always a sprint to make the flight. I got singled out for a complete pat down. I was wearing light summer clothing. I'm 65 years old. It makes no sense. Those machines need recalibrsting."

Cons: "All good"

Pros: "Everything went very well"
Cons: "No complaints"

Pros: "Even though our departure was delayed for about half and hour, we got to SF at a reasonable time."
Cons: "Seats too narrow. Not much for the added cost to Economy Plus. The deboarding of passengers from plane was very slow."

Pros: "United canceled my flightl"
Cons: "United canceled my flightl"

Pros: "Quick hop to San Fran"
Cons: "Such a tiny plane! Carryons have to go in the hold. Any delay and you will miss your connection. Best is to check all luggage through and only bring an under seat bag on board."

Pros: "Short flight"
Cons: "Long taxi to terminal at LAX"

Cons: "A small bag of small pretzel mix was tasty, but there used to be more."

Pros: "Quick and friendly service. No lines through TSA"

Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."

Pros: "Always a good fight, very short."

Pros: "Nothing"
Cons: "Too many delays, nothing was offered. Nothing was given or comp; Food, water, bags, seat upgrades, not flying untied again"

Pros: "We were very comfortable except for the fact that our flight was delayed so that we were on the plane longer than necessary since we boarded and then the pilot was informed of the delay."
Cons: "Sitting on the plane an extra 40 minutes. ( this did not delay our trip as we made our connecting flight)"

Pros: "The staff were great; despite maintenance issues they strived to keep updates shared as best as possible. Overall a good experience. Would have preferred to have been given a more definitive timeline rather than continual 10-15 minute late notices. In any event it was a comfortable flight with professional staff."

Pros: "Adequate work-around by an alert and helpful United Customer Service rep in LAX."
Cons: "We had to take this flight rather than a direct from LAX to SBA after missing our scheduled flight sitting on the tarmac for an HOUR waiting for our terminal to be vacated by an international flight with "mechanical problems." Four extra hours in transit!"

Pros: "Nothing"
Cons: "In the last moment they asked to take the latest passenger's carry on because it didn't have space enough. I was really uncomfortable with that because I had fragile things inside my carry on and. This is totally desorganized. I paid for the flight and this is include bring my carry on with me. Also, the United Airline's website is totally confuse, not clear."

Pros: "Crew again was fantastic"
Cons: "Increase the length of your seatbelts"

Cons: "The fact I had to purchase an entertainment package when I didnt previous flights. I felt as if the airline was takeoff advantage of a technical glitch."

Pros: "On time flight"
Cons: "Lack of meal service"

Cons: "My flight from Santa Barbara to SFO was delayed, causing me to miss my connection. After sitting in the Santa Barbara airport until 11pm, I was rebooked and sent home."

Pros: "Finally after an 8 hour delay leaving for San Diego."
Cons: "No hot meal offered in first class. Delayed cause of crew ran out of time, thunderstorms and a mechinal"

Pros: "Friendly staff"
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."

Cons: "The most unpleasant crew we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their customer treatment training."

Cons: "."

Cons: "Had to reschedule my flight due to delay. The non English speaking ua agent put me on stand by at another airport without me knowing it"

Pros: "Flight once in the air went well. Service was fine/uneventful"
Cons: "Many delays and flight changes. Swap from 1 overlay of an hour to 3 overlays of about 5 hours. Really makes planning trip post flight travel a pain"

Cons: "Seemed like pilot dropped the plane & lost control for a bit...was terrified..even the airline staff were afraid."

Pros: "The convenience of flying from a small airport more than compensates for the fact that it is a smaller plane. Because it is a small plane, the service is much more adroit and responsive."
Cons: "No complaints"

Pros: "Nothing, due to my flights getting delayed thanks to United, I missed my flight to south bend and then told them to get my luggage because I was getting picked up by n Chicago. United then sent my luggage to south bend after I spoke with 3 United customer care agents and luggage agents and I wanted almost 2 hrs for my luggage. I paid 1200 for my ticket to get to my grandpas funeral and everything went wrong that possibly could"
Cons: "Anything"

Read more about United Airlines
COVID-19 information

Safety measures for airlines flying from Santa Barbara to Minot

Airlines flying from Santa Barbara to Minot have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Santa Barbara to Minot

Mandatory masks

Masks required on board, masks provided on flights from Santa Barbara to Minot

Social distancing seating

Middle seats unavailable to book on flights from Santa Barbara to Minot

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Santa Barbara to Minot

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