SAF - BRU
Find cheap flights from Santa Fe to Brussels Airport
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Top airline flying Santa Fe to Brussels Bruxelles-National
Scores according to KAYAK customer reviews
Pros: "Staff found us two seats together. Food was good."
Cons: "Email telling us about pre airport arrival check in and seat selection."
Pros: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Cons: "The food"
Pros: "Flight crew was top notch"
Pros: "Crew had a good sense of humor"
Cons: "Don’t lose the luggage."
Cons: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."
Pros: "crew was great, seating perfect!"
Pros: "Comfort seating in premium Plus"
Cons: "Crew in this section needs to be more customer centric"
Pros: "Crew was working hard and fast and very attentive. Seats were OK."
Cons: "i would have liked a better selection of music, especially classical."
Cons: "i ordered a vegetarian meal and didn't get one."
Pros: "Everything was as I expected"
Cons: "Nothing flight got us into Paris early"
Pros: "I thought the process of board was excellent and seats were comfortable."
Cons: "The shuttle driver was confused on what plane to go to and lots of steps."
Cons: "Communication about the delay was poor. The captain acted like he had no idea how maintenance clearances work."
Cons: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."
Pros: "The staff was great but we hade one hour delay bording went very slow"
Cons: "My seat could not move and the antertainment system dident work"
Cons: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."
Pros: "The flight was short."
Cons: "The last seat didn’t have a window so if felt like you were crammed into a tiny space and had no idea what was happening."
Pros: "Great flight"
Pros: "The entertainment can stream a large library of movies to your device"
Cons: "Seats only marginally comfortable, weather delays caused us to leave very late (although I made my connections, many did not)."
Pros: "Comfortable. Good entertainment and good service. Crew was nice"
Cons: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."
Pros: "We were surprised to find ourselves assigned to the bulkhead seats where we had extra legroom and great access to the restrooms."
Cons: "Wish I could have selected my seat when booking my flight"
Pros: "Wonderful uneventful trip!"
Pros: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."
Cons: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"
Pros: "The price, the mango sorbet, short flight into Belgium, the coffee, the water being offered often"
Cons: "The tray was very dirty and obviously had not been disinfected from the previous flight. So I brought it to the attention of one of the crew members, and I felt like she made fun of me in front of other passengers for not liking my tray dirty; and she got a little paper towel for serving, wet it with a bottled water, and wiped my tray quickly. Not hygienic at all and not a word of apology. AIR FRANCE is so much better when it comes to customer service! Also I did not like the constant interruption on the speakers, very loud in my headsets and difficult to watch a movie on tiny screens. The crew members seemed very bossy and uncaring, if not actually rude."
Pros: "Very friendly cabin crew made this trip pleasant and entertaining."
Cons: "Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together."
Pros: "I was put up in a hotel"
Cons: "I never received my luggage. I waited hours and Swissport never filed a report. I did see the Brussels flight I should have gone on did depart late. But as I was waiting for luggage and they gave me a hotel room I hadn’t checked the screen. I was most concerned of the person travelling to pick me up in Bordeaux as it is a journey for them as well"
Pros: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Cons: "Movie selection was weak."
Pros: "Very good flight, good service and good night of rest."
Cons: "They booted me from my first flight, and the rebooking. Finally left on the 10 PM flight and then there was a mix up with my check in bag. No one knew whether it was on an earlier flight or on my flight. United Airlines is full of incompetent employees. Never flying with them again."
Cons: "space between seats!"
Pros: "There was a good entertainment system with a lot of new options."
Cons: "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"
Pros: "no problems on flight. complimentary wine."
Cons: "seats bit tight for international flight. why do I have to pay more for more leg room"
Pros: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."
Pros: "Flight was on time"
Cons: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"
Pros: "Not u til lDr momie"
Pros: "Crew was nice & limited free on board movies & TV were available but I forgot my headphones"
Cons: "Same pretzels & one cup of Coke for a 3 hour flight. Very Cheap!"
Pros: "1. We booked seats together then when I checked in they had moved my seat and we were no longer sitting together. And then I couldnt get the window seat I had paI'd for :( 2. No boarding announcement and the "gate" was under construction so was a madhouse to board. 3. The crew member put her sweater in my food and pushed the coffee so hard to the person next to me it spilled all over him. To be fair she did apologize for throwing coffee on him. 4. The TV screens were so old you had to push the "touch" screen so your headrest kept moving if the person behind you couldn't decided what to watch... and then hard to watch anything yourself. The food was nasty."
Cons: "See above. I didn't like anything, this might have been the worst flight I've ever had to Brussels. I thought I booked a European carrier, but ugh it was actually United. They only care about business class and first class."
Pros: "not much"
Cons: "Food was awful. earplugs terrible"
Pros: "Nice food, good crew"
Pros: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."
Pros: "Good selection of entertainment."
Cons: "See above comments."
Pros: "We had nice flight even so the airplain was full."
Cons: "Not quite.little bit noisy."
Pros: "On time coming & going. Friendly"
Pros: "The plane is very comfortable ."
Cons: "The entertainment - not enough movies on Russuian or Hebrew"
Cons: "we have been sitting in the cabin for over an hour while they have feuled the plain as they forgot to complete it"
Pros: "Good food, nice movies. I set in the second line so there was no place to put personal things on the seat before me."
Cons: "The flight was over booked... To many people in the gate."