Find cheap flights from Santiago de Querétaro to New York

Pros: "Service"
Cons: "Older aircraft"

Pros: "Great experience!"

Cons: "Better food and more water."

Pros: "Friendly and cheerful!"

Cons: "I couldn’t sleep in a chair... wish I could"

Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Pros: "Nothing"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."

Pros: "Everything is perfect"
Cons: "N/a"

Pros: "the service in general very nice"

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Cons: "Much older plane. Not as comfortable as some other planes I've been on."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Cons: "There delay"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Pros: "Comfort and boarding"
Cons: "Delay and food"

Pros: "On time. Funny pilot"

Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"

Pros: "I didn't like anything because the fly leat 3 hours"

Cons: "Headphones suck"

Cons: "Extreme delays"

Pros: "Excellent trip. Provided ample food snacks and drinks."

Pros: "Smooth. Fast."

Cons: "See above airport connection disaster...."

Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pros: "Comfortable seating in business class Arriving JFK early."

Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Cons: "Nothing"

Pros: "Stewards"

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Pros: "On time"

Cons: "cramped"

Cons: "see above"

Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Pros: "Was good"

Pros: "Excellent"

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Cons: "Announcements were difficult to hear. ?static"

Cons: "make me sleep in the airport unexceptedly"

Cons: "Coming back was good ,but going was a mess"

Pros: "Premium feeling to the flight"

Pros: "The time we take to aboard"
Cons: "The space between seats"

Cons: "Departure delayed. Seat does not recline. Not even a good foot rest. On first class."

Cons: "Should have bilingual people working there"

Pros: "Excellent flight. Aeromexico is great"
Cons: "Nothing"

Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"

Pros: "N/A"
Cons: "-air conditioning in the plane broke so it was super hot -my TV broke as well"

Pros: "I loved to have a very good meal, a nice tv that worked after all, there was a blanket"
Cons: "I didn’t like the headphones, the line to the bathroom was always very long because there was only 1 bathroom to all the plane"

Pros: "Nothing"
Cons: "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."

Cons: "Llegue temprano al mostrador me paso a Migracion sabiendo que mi pasaporte estaba roto y no pude viajar perdiendo mi vuelo si el me uniese dicho eso yo uniese tenido tiempo de ir a sacar pasaporte nuevo y poder viajar y me cobran otra maleta y no me regreso el dinero sabiendo que no viaje"

Cons: "I needed assistance and it was kindly provided"

Cons: "We chose seats. Those seats were not ours when we flew. My daughter and I were put in middle seats in seperate rows in the back. Obviously Kayaks program is very faulty. It was my first booking with them and my Last."

Cons: "The flight was overbooked but they dint say anything not to be responsible so they were telling passengers that the plane was overweight"

Pros: "Helpful check-in in Mexico City."

Cons: "Croissant sandwich was not very tasty"

Pros: "Coming back was okay, fly attendants were nice everything was good. thank you."
Cons: "Going to Mexico, I ask for a glass of water and the fly attendant ignored me and she did not come back. I know she heard me, she gave a drink to the other passenger"

Cons: "The behavior of the front desk employee who provided us the ticket."

Pros: "I enjoyed the hot dinner with red wine."

Pros: "Flight attendant Antonio was great! Friendly, funny and kind."

Cons: "The airline"

Pros: "Punctuality"

Pros: "Punctual"

Pros: "Nothing"
Cons: "NOTHING Ok...."

Pros: "Everything was great!!!"
Cons: "nothing to comment."

Pros: "Nothing"
Cons: "Terrible staff"

Pros: "Everything went great!"

Pros: "Nothing."
Cons: "Same as above. Sorry."

Pros: "All the movies And tv shows"
Cons: "The most uncomfortable chairs and a long boarding process"

Cons: "Big delay"

Pros: "Nothing"
Cons: "Entire experience. Fly a better airline"

Pros: "Breakfast, leg room, entertainment"
Cons: "Boarding, took very ling, apparently waiting for a first official"

Pros: "A few seat empty xso we all could stretch"

Cons: "AEROMEXICO SUCKS BAD CUSTOMER SERVICE NEVER TRAVELING AGAIN WITH THIS AIRLINE"

Pros: "attention, meal with wine, on time"

Pros: "Amazing airline ! Great everything."

Pros: "Quick boarding, takeoff and loading off the plane."
Cons: "I paid additional fee for preferred seating and my seat did not recline."

Pros: "Not too crowded"
Cons: "We didn't know the gate number until after boarding time. We boarded very late. Couldn't get comfortable in the seats"

Pros: "Great staff and comfortable aircraft"

Pros: "Check personnel was very helpful in Puerto Vallarta getting us on an earlier flight. He was very pleasant as well Boarding was easy attendants were attentive Flights were on time"

Pros: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."

Cons: "I was coming from colombia were I can take 2 bags free of charge then I was charged from mexico to NY for the second bag, this is unexpected and just seams wrong. the people were not helpful at all."

Pros: "comfortable seats"
Cons: "Plane was chilly and poorly illuminated. No coffee or snack before landing."

Pros: "Aeromexico stole my money and never let me board a flight. My initial flight was cancelled due to mechanical issues after a 3 hour delay in the airport. At this point it was 3AM and all passengers were told to call Aeromexico's support number to re-book their flights. Aeromexico staff does not speak English well and when I asked them to speak slower I was cursed at and hung up on. I finally called again and was given 2 options: agree to a flight that would DESTROY my vacation or get a refund. Scared and exhausted, I told them I didn't understand, and the flight didn't work, and guess what, they re-booked me anyway, and said that since I was re-booked any change to my ticket would entitles them to my entire $1,100 fare. Aeromexico is a criminal enterprise. Never book with them! Kayak, you should cut all ties with this airline!"

Cons: "Food was bland and 1st class was similar to a domestic flight to Fort Lauderdale from NYC"

Cons: "Seats felt very small"

Cons: "Everything was fine and our luggage went straight Through to New York."

Pros: "On time. Comfortable. Curtious."

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "the only good service is the way the crew treats you"
Cons: "All the flights in on the round trip were delay. on the first flight going to my destination, the airline switch gates twice. the seat on the plane were uncomfortable. had to get back massage once i got home. on my way back to new york. A 80 minute layover in mexico city turn into a 230 min layover."

Pros: "Nothing"
Cons: "Everything"

Pros: "great entertainment"

Cons: "They charge for coffee."

Pros: "Efficient boarding and on time departure."

Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."

Cons: "Entertainment options were great"

Pros: "The pasta offered at lunch was tasty."
Cons: "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."

Pros: "service was good"
Cons: "seating was uncomfortible"

Cons: "Very slow boarding. No overhead space."

Pros: "friendly staff"
Cons: "It was fine with me."

Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."

Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."

Pros: "Everything"

Cons: "No entertainment options."

Pros: "Excellent"

Pros: "S"

Pros: "Meals and service were very good."

Pros: "on time and it was comfortable"

Pros: "NA"
Cons: "No individual TVs, electric plug nor WiFi"

Pros: "Nothing"
Cons: "Miserable food. Just horrible quality. Truly - and I'm not picky."

Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"

Cons: "Overall was Great."

Pros: "Everything"
Cons: "Nothing"

Cons: "Didnt like the food or the movie selections"

Cons: "No personal entertainment devices on 737-800."

Pros: "Efficient boarding, smooth flying, arrived on time"
Cons: "Inflight entertainment could have been more user friendly"

Cons: "No wheelchair provided which was requested for. Touch screen not resetted"

Cons: "I was very cramped in my seat."

Pros: "That I arrived at my destination"
Cons: "Everything"

Pros: "The service was super"

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."

Pros: "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
Cons: "Nothing"

Cons: "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."

Pros: "no fresh food"

Pros: "Everything"

Pros: "h."
Cons: "I booked on BA I ended up on AA. US carriers to Europe gives inferior service vis a vis the competition if i wanted a US carrier I would have booked one. It was bait & switch. Compared to whats available in entertainment & comfort on flights, this was like a hires & buggy"

Pros: "Evriting"

Pros: "2:30 h late!"

Pros: "todo muy bien"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"

Cons: "it was really bumpy"

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "Everything in business class!"
Cons: "Nothing"

Cons: "Thrust"

Pros: "It was great."
Cons: "Everything was good."

Pros: "Business class is very good"

Pros: "Great entertainment system."
Cons: "Over an hour late."

Pros: "The food was excellent"
Cons: "Did not get to sit with family"

Cons: "No AC or USB charging ports, no individual entertainment screens."

Cons: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"

Pros: "It was comfortable"
Cons: "The wifi wasn't working"

Pros: "Everything fine"
Cons: "No complaints"

Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."

Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."

Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."

Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Cons: "Overall really outstanding. I’m not a United flyer and think I’m going to be. One thing...like when you get free texting. Just flew Alaskan Air and they had that. Really good."

Pros: "Every body was moving in order and fast"

Cons: "We were forced to use another airline and we landed in NYC about 5 hours later."

Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pros: "I enjoyed the comfortable seating"
Cons: "Nothing"

Cons: "NA"

Cons: "delays... not flying united again"

Cons: "Omaha United personnel"

Pros: "I liked that the plane did not crash"

Pros: "The snacks that was given"
Cons: "There was a delay leaving and while we was in the air."

Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."

Cons: "No wifi"

Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Cons: "Comfort, service.., terrible'"

Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."

Pros: "Everything went smoothly"
Cons: "Good options are terrible"

Pros: "Nothing"
Cons: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"

Pros: "Poor Manuel"

Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Nothing"

Cons: "Everything went well"

Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"

Pros: "Pretzels is not enough I pay a lot to travel"

Pros: "I landed safely"
Cons: "Seating was absolutely crammed."

Pros: "New aircraft and smooth ride. Good attendants."

Pros: "Food"
Cons: "Lost my bag."

Pros: "Nothing"
Cons: "The fact that it hasn't left yet and it won't leave until 8pm."

Pros: "Everything ran on time"
Cons: "Would love healthier snacks"

Pros: "Food was great as alwaya, staff was ok"
Cons: "Boarding at IAD is difficult, the airport is very space restricted. (At the united terminals) so it makes kt a little uncomfortable. The configuration of the old United planes in business is horrible, 2-4-2. I was on a 4 seat and you don't get your own place. By far, Continental planes are much better. Apart from this: Love United"

Pros: "Boarding was a mess..."

Cons: "The delays"

Pros: "Nothing"
Cons: "Delayed 1.5 hrs"

Cons: "Nearly everything.....won't even consider united again"

Pros: "We got to New York thank god"
Cons: "Delay over 1hour and half"

Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."

Cons: "Bad"

Pros: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."

Pros: "Service"

Pros: "nothing"
Cons: "everything"

Pros: "Much more comfortable."
Cons: "Lavatory still dirty."

Pros: "Comfy environment, not completely booked plane"
Cons: "The price for one little bottle of Rum, highway robbery I say."

Cons: "There was confusion on where to go check luggage and what duty free items could be carried on board."

Pros: "Nothing to complain about,"

Cons: "No UBS charger on the plane!!!!!. I I cannot believe it . Not even in business class. Boarding always sucks. Wwhen will they ever learn that people can comfortably wait in the waiting area instead of being stacked up in front of the plane waiting for others to put their luggage away? It's ridiculous."

Pros: "professionals"

Cons: "Our flight got delay 2 hours"

Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"

Pros: "The crew was amazing seats very comfortable!"
Cons: "The flight was fine the way it was."

Cons: "Terrible turbulence and very uncomfortable seats"

Pros: "Todo puntual.y buen trato"

Pros: "Nothing"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."

Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."

Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"

Cons: "Leaving on time would have been better"

Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"

Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"

Cons: "seats don't even recline"

Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"

Pros: "Nothing"
Cons: "Customer service"

Pros: "The crew was great!"
Cons: "Seats are pretty uncomfortable"

Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "N/A"

Pros: "The crew at the front of the airplane were friendly"
Cons: "When sitting at the back of the plane there were some girls with 3 beer cans each playing loud music and it woke up my child. I asked the flight attendant to tell the women to turn down there music and she said no she couldn’t do that if I didn’t like it to tell them myself."

Pros: "Almost 4 hrs of delay"

Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"

Cons: "One check in booth for 170 passengers. Pathetic."

Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."

Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."

Cons: "Delete 2 hours very bad"

Pros: "Left on time and arrived on time, both legs of the trip"
Cons: "Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty"

Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"

Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."

Cons: "Seat doesn't recline. Pitch felt smaller too."

Cons: "Great service, I really recommend. Un servicio muy bueno"

Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"

Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"

Cons: "Better staff"

Pros: "The crew was honestly great"
Cons: "I paid for a row 3 premium seat that was supposed to have more room. It was the least legroom I have ever experienced on a commercial flight"

Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"

Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"

Pros: "Nothing"
Cons: "This airline is always delayed. The seats are too small"

Pros: "Very friendly"
Cons: "All good"

Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."

Pros: "Nothing!"
Cons: "A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever."

Pros: "Nothing"
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"

Cons: "The set to uncontrollable don’t reclaiming"

Pros: "NOTHING!"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"

Pros: "The flight landed early."
Cons: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."

Pros: "Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!"
Cons: "NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!"

Cons: "Paid for infant in seat not in lap and we had to hold the baby as they refused to give us a seat"

Pros: "It’s a low cost airline so you cannot expect anytjing to be good."
Cons: "We have a delay on the take Of. The boarding was very slow and we were directly under a 32 C sun."

Pros: "According schedule"
Cons: "Turbulence"

Cons: "7 hrs delay.."

Cons: "They never told us the flight would be delayed. I only found out by chance! Poor communication between airline and airport."

Pros: "After the theft, nothing really."
Cons: "They stole all of my partner's jewellery, 2 iPhone cables and an expensive 4 USB wall charger."