Daily cleaning, installation of cabin HEPA filters on flights from Santiago de los Caballeros to Charlotte
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 04m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($173) and Multiple Airlines ($237), and the lowest round-trip tickets have been found on Spirit Airlines ($362) and Multiple Airlines ($483).
From Santiago de los Caballeros to Charlotte, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Charlotte back to Santiago de los Caballeros , the best deals are generally found on Wednesday, with Thursday being the most expensive.
When flying out of Santiago de los Caballeros you will be using Santiago de los Caballeros, often referred to as Santiago de los Caballeros Airport. You will be landing at Charlotte Douglas, also known as Charlotte Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Santiago de los Caballeros to Charlotte.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Charlotte from Santiago de los Caballeros is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Charlotte with an airline and back to Santiago de los Caballeros with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Charlotte from Santiago de los Caballeros up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Is amazing"
Cons: "I like to flights is great"
Pros: "Crew was excellent. Boarding was great."
Cons: "I had significant delays on both the flight to Logan & the flight back to Charlotte."
Cons: "We hit a scary turbulence. Very scary experience"
Pros: "On-time departure. On-time arrival at my destination. The crew was very courteous! Great job all around."
Pros: "The crew"
Cons: "The delays are too big"
Pros: "Crew was amazing and friendly. Brandon and especially Andie went above and beyond to make us comfortable and took excellent care of us!"
Cons: "Nothing it was a perfect flight!"
Pros: "The staff was ok"
Cons: "If they didn’t steal all the items they took from my bags"
Cons: "8 hour delays no1 telling us why the delays horrible feeling"
Pros: "Super-friendly attendants!"
Cons: "Long delay due to problem with plane"
Cons: "Not been 3 hours late making me miss connecting flight"
Cons: "The food"
Pros: "The crew was great"
Cons: "Less angry customers"
Cons: "La espera fué demaciado tiempo llegue a las 9:30 y salí para San Juan a las 2:30"
Pros: "Free WiFi"
Cons: "TV screens were small and not great quality. I'm sure they could be made better even if they're built into the seat."
Pros: "Why offer a service you do not intend to provide? I heard good things about this airline and that is why I chose to put my mother who was extremely anxious on your airline. TWA was rude and discourteous. Then she helped herself after getting on the plane in seattle. She had heart surgery 2 weeks prior to this flight and I asked for assistance to make her feel secure and safe. Instead she felt harassed, extremely anxious and determined not to travel by air again. Thanks to this treatment I do not know when I will get to see my mother again. I suggest you inform your people that just because someone looks calm and healthy that does not mean they are either. She also lost her credit card/ wallet because she felt rushed after being searched. Extremely unhappy and disappointed. Lynn Rascoe"
Cons: "Not receiving the requested assist.. non medical..."
Pros: "Snacks. Nice staff."
Cons: "Old plane"
Pros: "TSA Pre"
Cons: "Not enough overhead space."
Pros: "Nice people, smooth service, very nice to our autistic son. Left 15 minutes late because of previous flight, but made up most of that. All good"
Pros: "Great service"
Pros: "We were able to get multiple snacks and drinks"
Pros: "Smooth flight and smooth landing"
Pros: "Everything went smooth"
Pros: "smooth fligh"
Cons: "no food"
Pros: "La aplicación no decía el Gaste, el del papel era uno y en la pantalla otro.l y si preguntaban te fechas diferentes cosas. Para que escuches que están en la última llamada y hay que correr y cuando llegas esperar por el Gate ya que está ocupado. Más que el aire era caliente."
Pros: "On time no issues; great flight attendant"
Cons: "Captain was talkative; TV's didn't work at first but crew reset; bumpy ride; too cold"
Pros: "leg room, drink choices"
Cons: "no free blankets and air-conditioning was on high, no food (except for small bags of crackers) provided"
Pros: "found a new plane and rerouted fairly smoothly"
Pros: "Timely and smooth boarding. On time take off. The staff was very friendly and courteous."
Pros: "A flight attendant made the entire plane laugh with his "just kidding" menu offerings. Everyone loved that he referenced the local culture's favorite dishes."
Cons: "The hour and a half delay meant that I had to run to catch your connecting flight. Customs and security were nearly impossible to manage in the hour window that remained. There was no time to use the restroom or eat before boarding the next flight, and your airline does not provide real food."
Pros: "Comfort, free wifi and snacks"
Cons: "Flight was delayed, upon boarding was informed I may have to check my small carry on bag but fortunately was able to allow others to board and then make room for it overhead"
Cons: "It was the worse flight of my life. There were a big gap of delay. I lost my pick up cab in New York. I was very tired due to the long delay."
Pros: "Very responsive crew who kept us well informed of conditions during our delay. They worked really hard to keep everyone informed and did everything in their power to get people where they needed to go."
Cons: "The long delay."
Pros: "The crew was friendly and attentive. The seats on this flight were very spacious and comfortable. The pilot did an excellent job."
Cons: "The entertainment options were very limited and I was never offered headphones as they said."
Pros: "Awesome flight attendants"
Cons: "Slight delay"
Pros: "Prompt arrivals. Fresh coffe and snack"
Pros: "We got out of Boston safely and with minimal delays. Flight crew was calm under the less-than-ideal circumstances"
Pros: "Nothing to like, noncivilized airline and delivery company. On this trip, before I got back I used 5 differen airlines, and this Jetblue needs to learn a lot from them, and the first thing is to learn how to be civilized, because they are not...."
Cons: "I got to CLT but my baggage delayed, and when they delivered, they been delivered after midnight without contacting me, and had been thrown out on the grass when it's -5 degrees, the next morning I found the baggage wet and missing some stuff that I brought with me as a gift. The customer service of Jetblue are rude, and the delivery company suppose to deliver animals and not baggage, because they are not civilized."
Cons: "Delay delay delay"
Pros: "I asked for help to check in luggage as my flight was leaving soon and I was essentially just told look for any son that stays check in without being directed. After 3 kiosks said put pf service and the lines were packed, when I asked for help again the jet blue advocate said “I can’t help you, you just missed the flight"
Cons: "I missed flight had to call customer service and pay even More money to get to my destination. I’ve been a very loyal jet blue customer both domestic and international and this quite frankly putna bad taste in my mouth"
Pros: "I find Jet Blue to have great prices. The airplanes are clean, staff is friendly and helpful. We take off and land on time and my checked bags are cared for."
Pros: "Friendly staff. Flight was on time"
Cons: "Did not serve food on an international flight. They did not offer drinks to everyone"
Cons: "I didn't realie I was in a seat that didn't incline. I really needed to rest on the flight, only able to take a power nap"
Pros: "Service, entertainment, good baggage service, seats comfy, efficient boarding."
Cons: "No food."
Pros: "That I made it home safe"
Cons: "The delay, it was a late flight to begin with the delay just killed me."
Cons: "The one member on the crew team was rude and harsh. Very poor customer service skills."
Pros: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Cons: "It was perfect!!"
Pros: "I wish the airlines, all airlines would keep the middle seat vacant on all flights!! Such a comfortable feeling and flight. I’ve flown multiple times this summer during Covid, having that middle seat vacant has made traveling by air for me a very good, comfortable thing again. Don’t ever go back to packing us in like cattle car flights!!"
Pros: "Great crew, spacing of passengers, comfortable, on time"
Pros: "Exit row."
Pros: "Quick boarding"
Cons: "Arriving over a half an hour late"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Cons: "The girls were sweet as usual!"
Cons: "Late and bumpy"
Pros: "Crew was great"
Cons: "I actually can not complain"
Pros: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Cons: "That I mis my conecting flight to Washington do to one of the crew members being late"
Pros: "Video access"
Cons: "Too hot, too crowded"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Pros: "This was two hours of absolute freezing temperature"
Cons: "It was so cold it was actually unbeasable"
Pros: "Great experience. Left on time and landed early. Comfortable and great crew"
Cons: "Wish there were more snack options"
Pros: "El servicios al cliente ala hora de registrarme, fue malísimo, en Santiago república dominicana,"
Pros: "It was very good flight"
Pros: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Cons: "Nothing. Flight was perfect."
Cons: "I didn’t appreciate that your rude flight attendant allowed another passenger to move suitcase and she got an attitude with me. Delta there is always something on your flights."
Pros: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Cons: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."
Pros: "Great service and the staffs were wonderful"
Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"
Pros: "It was great because I was able to get an aisle seat."
Cons: "Like it all"
Pros: "Everything was smooth and great! Delta is really big on on time flights and I like that!"
Pros: "Delta personnel were very pleasant/friendly"
Pros: "Flight attendant was nice. She changed my seat to the front cause the guy behind me was kicking my chair."
Cons: "They cancelled my flight from the day before and when they rebooked my flight, they could of gave me a better seat."
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Pros: "Left on time!"
Cons: "Too cramped"
Cons: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"
Pros: "The flight attendants were very nice and the boarding crew. From the time I walked up to the counter at LGA to the time I exited the plane in CLT, I was treated so kindly and with such respect. Kudos to the Delta Crew."
Cons: "The FLIGHT!!!!! There were delays. Scheduled take of time was 6:59 PM. We took off at 735 PM. Once I was on the plane, I started kicking myself in the you know what because I knew immediately I was scammed. I had purchased a 1st Class ticket for $400+, only to find that my comfort would be the equivalent of that if I purchased a ticket in economy. My long legs would still be cramped. For the past few years, I have been purchasing 1st class for it's spaciousness. On this flight, on the RCJ700, I did not fly comfortably. The space was very tight, and I was able to stretch my legs as if I sat in economy. This was by far, my most uncomfortable flight ever. SMH; A WASTE OF MY HARD EARNED MONEY!!!!!"
Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"
Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Pros: "Speed and comfortable kind bars were a nice touch"
Cons: "Luggage went elsewhere"
Pros: "Plane left 2 hours late."
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Cons: "Although weather played a part in the poor experience, it wasn't the only factor. Delta was unprepared."
Cons: "I paid for the upgrade to Delta Comfort Plus for an aisle seat & for some reason they reassigned our seats and I got Putin a middle seat. It was not what I paid for and it was very uncomfortable. If people pay to upgrade to specific seats we should. It be reassigned to whatever seat they want to put us in."
Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."
Pros: "The gate agents were courteous and efficient. The flight crew was very attentive. The pilots were clear in their announcements. Even though we were held up by sheer plane/ground traffic, we managed to still get back home early!"
Cons: "At one point on the initial flight, the cabin got so cold that I had to put on a jacket."
Cons: "Due to last minute and absurd changes made to my itinerary by Delta without my knowledge, I was not on this flight."
Pros: "Boarding was not a problem at all! ."
Cons: "The pilot was very rough maneuvering the aircraft. Starting from take off the pilot took off from a halt and accelerated so fast that I believe takeoff took 3sec or less. Also taxi into the airport about to land His maneuvering was Preety rough compared to the other two delta pilots that were perfect. There wasnt any food offered."
Pros: "The checkin agents did their best. Flight attendantw very helpful when overhead bins were full."
Cons: "No food/beverage service. Agent at gate desk visibly tired and short with customers, but not rude."
Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."
Pros: "Everything! Staff and service. I like the Free WiFi also."
Cons: "Everything was perfect"
Pros: "It was difficult to find something to like."
Cons: "Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again."
Cons: "We landed early and had to wait 45 min on the runway."
Pros: "Attendant was fun."
Pros: "Everything was great"
Cons: "Food tray was broken."
Cons: "All good with me"
Pros: "It was acceptable."
Cons: "Too cold"
Cons: "Seat was very hard and uncomfortable"
Pros: "Easy process overall"
Cons: "Free wifi, free food"
Pros: "SEAT ok"
Cons: "just the food options were not that good. all other things were ok."
Cons: "There was no place to charge my electronics"
Cons: "Had to sit next to someone that was so big she had to put up the arm seat and sit on half my seat. Thank god I’m 110 but sitting next to the window made me very claustrophobic."
Cons: "The seating was not good middle seat I like windows"
Pros: "as expected"
Pros: "Very convenient"
Cons: "The check in process was like a goat rodeo. Very very very slow."
Cons: "Cramped seating and illogical boarding process"
Cons: "Flights got delayed"
Cons: "There was a 1.5 hour weather delay."
Pros: "Boarding process was easy."
Cons: "Different snack options."
Pros: "Easy, no hassle travel."
Cons: "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."
Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"
Pros: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."
Pros: "Everything no complain"
Cons: "I like everything Everything no complain"
Cons: "Only snacks available at 5am"
Pros: "Staff were friendly and efficient"
Cons: "No snacks because of short trip, so can’t rate properly."
Cons: "waiting on runwat for 30 minutes"
Cons: "Mechanical delays caused me to miss my uncle's funeral."
Cons: "Have to pay for wifi use."
Pros: "The food was great! The entertainment was great! I had enough space!"
Pros: "Fast and early"
Cons: "Tv screens kept freezing"
Pros: "Cabn service"
Pros: "On time arrival"
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Pros: "This time every thing excellent"
Cons: "Everything was ok"
Pros: "Over all wonderful!"
Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
Pros: "I love the cookies"
Cons: "I wish my seat would recline more"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Cons: "The delay"
Cons: "More leg room and more shoulder room."
Cons: "Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!"
Cons: "No on flight entertainment at all no TVs no United app. The could care less. Left early out of Santiago but for nothing really waited about an hour at the tarmac for a gate to. Become available. Very hot tight on that cabin. Need to do better United!"
Pros: "Smooth flight overall, no major issues"
Cons: "Older plane, limited entertainment options"
Pros: "The crew was great. The plane is extremely uncomfortable and accessing the entertainment sucked. The best planes have TV in the head rest."
Cons: "make sure all plane have TV in the head rest. More room."
Cons: "They skipped me for drinks"
Pros: "Left on time and arrived early. Crew was great."
Cons: "My luggage didn't arrive with the flight and UA doesn't seem to know where it is."
Pros: "I didn’t like anything at all. I called the 1-888 number the change my flight and it was a survey questionnaire. I missed my flight and I end buying another one this site is a joke"
Pros: "2 sear rows so no middle seat"
Cons: "Late departure"
Pros: "very comfortable seats, and plane landed early"
Cons: "no free entertainment for personal devices. screen was broken and controller did not work."
Pros: "I liked the flight when I thought it was going to happen."
Cons: "That the plane never took off I will never use united again"
Pros: "This flight was not full at all. I had the entire row to myself and laid down to sleep the entire time."
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "Service was excellent and it was on time"
Cons: "There was not tv on the plane"
Pros: "Attendants were great"
Cons: "Needle point lady sitting next to me used more room than I'd would've liked. The upgrade wasn't much of an upgrade, guess I'll have to see what aircraft I'm on before I pay the extra for little comfort."
Cons: "The pilot didn't show up. A replacement came 1 hour later. Horrible service. It seems that United is never on schedule. They also over booked the flight again........."
Pros: "The chicken was great....."
Cons: "We were given an option between fish and beef!!! LOL"
Pros: "Food was good, entertainment was excellent, comfortable seats"
Cons: "It was delayed several times and we didn't leave Denver until 7:43 pm and it was scheduled to depart at 5:19 pm"
Pros: "Not very many people on plane so we were able to space out more."
Pros: "Left on time and landed early"
Pros: "Everything was on time and we even arrived in Charlotte early."
Cons: "back of lane smelled like lavatory - ugh"
Pros: "Roomy space. Nice staff"
Cons: "The flight was delayed almost 5 hrs. I was supposed to arrive in Charlotte, NC around 10pm. I didn't get there until almost 3am. My flight was due to leave at 630pm didn't leave until 1130pm. I called united airlines to try to get another flight but the agent said there were no other flights to Charlotte. I had to change terminals from B to E. while waiting there were many flight delayed by United Airlines. The pilot said that our flight was delayed due to crew issues/not enough leaving Mexico. We were also delayed from leaving IAH because we had to wait to board because there was not enough flight attendants. This trip was a inconvenience of my time. I should be compensated. This was ridiculous! I will never fly United Airlines again. #getittogether #hostageairlines"
Pros: "The food"
Cons: "Small plane"
Cons: "Severe delays"
Cons: "There was a guy that seemed to be a United employee but he was dressed in baggie jeans, a sloppy oversized shirt, had crazy unkempt hair and smelled bad. Not sure what his position was but he was walking the aisles informin us.the flight was delayed and was directing people where they could place their luggage....not a very professional representative for the aitline"
Pros: "I was fine"
Cons: "boarding zones were off"
Pros: "On time"
Pros: "Everything was fine except I barely made the flight in Chicago.when arriving in Charlotte I had to wait about 10 or 15 minutes for a wheel chair to get off the plane."
Cons: "Having to wait on a wheelchair so long in Chicago I almost missed my flight and having to wait so long for a wheelchair when I arrived in Charlotte."
Pros: "Everything was great"
Cons: "I didn't get my luggage. Had to go to baggage claim to report it missing and still don't have it. It was not transferred when they had to re-route my flight. I waited for almost an hour watching for it. I was told that it was still in Chicago."
Pros: "Professional and timely"
Pros: "Great service"
Cons: "Waiting an hour to take off"
Pros: "I was given TSA precheck which was great."
Cons: "I didn't get the seat I selected, rather the very last row next to the toilet. not the fault of United but hit terrible turbulence."
Pros: "Aircraft remained grounded for 1h due to a door switch with malfunction."
Pros: "Crew pleasant."
Cons: "Tight space and no food to speak of."
Pros: "Most things"
Cons: "Some things"
Pros: "Nice clean plane, very friendly and helpful crew."
Cons: "The hour delay."
Cons: "Delta airline always delayed. My flight was delayed 3 hours then cancelled twice. they don't give you anything beside rescheduling your flight. Sucks. I hope to god I never have to deal with them again!!"
Cons: "Service is not what it used to be!"
Pros: "Getting to Charlotte"
Cons: "Plane dirty. Windows dirty. Extremely bumpy. Seats clostraphobic. Sat too long leaving"
Cons: "G hj j"
Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."
Pros: "Friendly helpful courteous"
Pros: "The flight attendants were very pleasant."
Pros: "Everything worked out just perfect"
Cons: "No snacks served"
Cons: "I have never flown on spirit before in my live and never will again , and I fly about 50 times year."
Pros: "the crew was amazing and knowledgeable"
Cons: "getting off the plane could of been quicker but I dont think that has to do with the flight."
Pros: "They arrived on time and left on time, crew was friendly."
Cons: "Seats are small and hard, okay for short flights."
Pros: "There was one crew member prior to the flight that was very helpful."
Cons: "The captain wasn’t prepared, flight experienced a 20 minute weather delay yet we needed to return to the gate for more fuel. I’ve now had two flights with Spirit and both were delayed longer than 2 hours unnecessarily."
Pros: "Nothing, I’ve flown with spirit more than 4 times and this time they over charged me for my bag and it was a lil bag less than 20 pound!!"
Cons: "More cushion in the seat. Flight was delayed in arrival of approximately an hour."
Pros: "Convenience and easily accessible"
Pros: "Nothing I liked. They charge you for a cup of water"
Cons: "Everything could be better, it's a ghetto airline"
Cons: "3rd flight in past month that’s delayed"
Cons: "To have flaps to hold the head on the seat"
Pros: "Seats are not comfortable"
Cons: "Nothing I got what I paid for"
Pros: "Last minute flight"
Cons: "Almost NO legroom at all No opportunity for drink or food during flight at all. No employees over 25. All a big game to them Three litttle bags - 1 carry on, 2 checked bags, cost me $110."
Pros: "I liked that I was “randomly” assigned a window seat"
Cons: "The fact that spirit airlines requires a fee of $45 to bring a carry-on. $90 round trip! If you don’t pay ahead of time, and pay at the gate, it’s $65. Unreal. I would gladly accept that as rational if the price of the airfare wasn’t $500 to begin with."
Cons: "Spirit pilot stated that after a 2 hour ground delay due to lightning that we would be first for take-off. While waiting on the runway apron for the third hour of delay, 5 American Airline planes took off, passing NK742 at the runway holding line. Spirit pilot stated that he had to get approval from someone before in Spirit's control to authorize. Duh! If other airlines can take off there is no reasonable answer that Spirit can provide for a delay like we experienced. This will affect my selection of airlines in the future."
Cons: "Checked in the night before, wasn’t given a boarding pass just confirming flight referred to a kiosk,get there check in at kiosk said cant be processed see attendant. Line was wrapped around and finally spoke to an attendant that said flight was closed that I missed it by 1 MINUTE!! After calling airline & kayak and talking to RUDE employees i had to pay another $99 for flight Next Day"
Pros: "I don't like nothing !!!!"
Cons: "1. First time I use them ... and first time I use kayak .. and it will be the last time . 2. Spirit got worse customer service. 3 the want to charge extras for every little thing . 4. The plain are terrible. 5. The food terrible. 6. Worse experience with the flight attendance ( they don't care about people ) 7 . The coming back flight... ( UNFORTUALLY MY FATHER GOT A HEART ATTACK SO I TRY YO CHANGE THE FLIGHT WITHOUT ANY EXTRA CHARGES ... AND AFTER I SENT THEM ALL THE MEDICAL PROVES AND RECORDS SHOWING THAT MY DAD HAD A HEART ATTACK... AND THAT I HAD TO POUSPONE THR DATE ... THEY DIDNT CARE AND THEY DIDNT APPROVE THR REFOUND OR ATLEAT A CREDIT .. SO FOR SURE I WILL REPORT THIS WITH THE BBB .. GOOGLE AND ALL SOCIAL MEDIA ... UNTIL I GET MY MONEY BACK Joselina cabrera"
Pros: "This was my first time flying Spirit and I had no issues. As long as you are taking a pretty short trip, this airline is great. Also, you should have everything with you, bag, drinks, snacks, etc. because you will pay extra for all of that. I carried a bag pack which fit under the seat and brought my own snacks and entertainment, so no issues. Flight was smooth and flight arrived ahead of schedule."
Cons: "Seats were pretty close together, but I’m a small person so it was fine. If you are tall, this might be an issue. My husband is 6’4” and would have been uncomfortable in a standard row."
Cons: "The booking process was very difficult. It didn't include baggage or seat fees which caused an addition $75 in fees on top of the ticket price. The check in process and baggage payment was horrible and had to be done by creating an online account. The origination flight was delayed causing a missed connection at Fort Lauderdale. Spirit customer service was nice, but they had zero resources to do anything. I had to re book on Southwest which was wonderful! They were so accommodating, and even tried to bring breakfast due to the horrible issues with Spirit."
Pros: "Friendliness of crew sense of being made welcome"
Cons: "Complimentary beverage"
Cons: "Terrible customer service. Delayed my flight 3.5 hours because they didn't have a crew. Slow to send updates. Had to pay an absorbent fare on another airling to make my connection. I wouldn't fly Spirit if they gave flights away."
Cons: "There were way too many advertisements read by the flight attendants. I felt like I was watching a free video on YouTube while flying. Promotions for flight vouchers were being read way too much as well. Most passengers just want a quiet flight. The baggage fee is too high for carry on items."
Cons: "Service at the counter."
Cons: "well left late and sat on tarmac in fll for long time had to run and customs was slow and almost flight . i booked this flight with 2 hrs and 50 minutes and if was less time would have missed connection.also when i booked flight was to be in 3 am you changed to 3 pm not happy had to get hotel for noght and late getting home so will never fly with spirit again even if flight is free will never fly you idiots again .should have belived all the bad reviews they are real you spirit is a joke"
Pros: "Nothing about sorry"
Cons: "I didn't like the fact I had to pay for my care on bag nd I had the worst experience ever with the customer service never again"
Cons: "Aweful customer service. Unwilling to help make changes. Charges a $100 modification fee plus the difference in$ for a change to the flight. Aweful policy of changing flights when'life' happens and modifications are a must. I chose to literally throw this airline flight away to go with another airline on the day of my flight."
Cons: "They delayed for 4 hours with no reason. Taking our time as a game. Will never use spirit anymore! I would like to be refounded or something..."
Pros: "Although the flight out was delayed, I was happy that Kayak continued to update me via notifications. That was great. Both flights were fine. No issues at all."
Cons: "The ridiculous baggage fee that everybody complains about."
Cons: "Lay over was long."
Pros: "Crew is friendly."
Cons: "Lacking in things that are actually not important for short flights, such as movies or food. It's cheap travel so it's ok!"
Cons: "Delays and misinformation about delays. Small uncomfortable seats. Expensive fee for water, coffee, other fees were average."
Pros: "The poorest customer service I have ever received. The staff was extremely rude and unhelpful when we arrived at the airport. I will never fly with spirit again, you have lost a loyal customer. I lost out on a $300 dollar flight due to a poor staff organization. I chose to not fly spirit that day and walked away from this flight due to your staff treating us so poorly over the phone."
Cons: "My flight was not crowded at all, which is very nice as a traveler. However the crew would not let some move seats until well after take off and cruising began. We were told it was due to take off and landing. If landing was so important, why did we not have to move back to the original seats?"
Pros: "To high for the check baggage and no snack was offered."
Pros: "it has the cheapest price for the thanksgiving weekend flight and the crew were so accommodating and funny."
Cons: "I would like for someone to call me as soon as possible. Thank you"
Cons: "Website was down last night so couldn't check in or buy carryon. Was told we could explain to ticket agent and get same price. Ticket agent was unaware of this. went to print boarding pass and my kiosk only printed 1 and my husband got 2 but one was of wrong person so we had to go to ticket agent again't to fix. Almost missed flight due roball this chaos No food or drinks. Will NEVER fly spirit again"
Pros: "Great airfare prices. Purchasing, checking-in, boarding, picking up bags - all awesome. Flights were on-time. Even early."
Cons: "The seat purchasing and paying for bags online was a bit confusing. Also, the cost per bag was rather expensive. The crew were not so professional, but they were kind enough."
Cons: "The customer service was non-existent, lack of comfort on the plane, delays and lack of knowledge by employees."
Pros: "Had trouble lost diver license bag was to big"
Cons: "Cheap price"
Pros: "Staff made the best of it"
Cons: "The constant delays"
Pros: "There's nothing to like"
Cons: "Once I found out there is a fee of $42 dollars per checked bag with a limit of 40lbs, I tried to cancel my flight , but was told I would lose all my money. So I had no choice but to keep my reservation with this airline. They charge for everything from seats, to getting on the plane first and even carry ons. They don't even serve water during the flight. Planes are tiny and old. No space. On our flight back home we missed our connection due to a sick passenger. When we got to the gate the plane was just leaving. We were sent to customer service, and the only alternative given to us was a flight three days later. This was outrageous. I was traveling with my 71 year old mom and they expected us to spend three days sleeping at the airport. We refused to do so and bought tickets on delta. Other families with small children who had also lost their flights had no other choice but to stay and wait. This airline treats customers with no courtesy. Clerks are rude and in humane. They could care less if you lose your flight and have to spend days sleeping at the airport. They have literally no customer service. This airline should be shut down by the FAA."
Cons: "Food should be available on flight complimentary and also carry on should be free."
Cons: "Flight was delayed 3 hours without being notified. No explanation when we checked in 5 hrs before flight departed. When they announced boarding issues and something about plane being smaller, we couldn't hear or understand what they were saying so we had to go ask them at the gate counter. A lot of laughing and non caring behavior when loading us on plane. The female flight attendant was laughing and yelling down the aisle like she was at a crowded party and she was so loud on the plane intercom system that it annoyed the whole plane and couldn't understand what she said because so loud. We had to spend xtra money on over priced refreshments because of long wait. Awful experience and first time I traveled Spirit in about 10 yrs. Jennie"
Cons: "The check in process for horrific. We waited in line for more than an hour and we were at the front of a line that was at least 3 hours long. The counter was understaffed. Supervisors were not available. Counter staff told us the rest of the staff was "hiding in the back" because they did not want to deal with the problems out front. The seats were very uncomfortable and did not recline at all. It might have been worth it if the flight really was as cheap as the original price, but once you paid for your seat, checked bags, and carry on bags, the cost was comparable to the major airlines. Never again. We are considering buying one way tickets home at the counter for extreme amounts of money just to avoid flying home with them."
Pros: "Plane was clean. The charge for using the overhead bins makes boarding and off-boarding quick."
Cons: "The flight was delayed for 90 minutes without explanation."
Pros: "Good crew and flight was on time."
Cons: "Hot day like this providing water on flight will ease the strain on travelers"
Cons: "Was not able to check in, even though I was 30 min early for my flight... ended up missing the flight and had to purchase another flight"
Airlines flying from Santiago de los Caballeros to Charlotte have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santiago de los Caballeros to Charlotte
Masks required on board, masks provided on flights from Santiago de los Caballeros to Charlotte
Social distancing seating
Middle seats unavailable to book on flights from Santiago de los Caballeros to Charlotte
Testing for antibodies, testing for symptoms for flights from Santiago de los Caballeros to Charlotte
Waiving of change fees. Search flexible flights from Santiago de los Caballeros to Charlotte