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Cons: The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership.

Cons: more space and be able to recline

Pros: The entertainment was ok.
Cons: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif

Pros: Nothing at all
Cons: Seating, more space, luggage delivery

Cons: Phone chargers did not function

Cons: more comfortable seats and space, better food

Pros: The aircraft comfort
Cons: Do the checking before not 15 min before the departure

Pros: Service
Cons: Too many people and little space to move

Pros: Friendly staff
Cons: My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level.

Pros: The food was nice.
Cons: There was no water in business class toilets. The staff are not polite.

Pros: I was sitting in primer economy with lots of legroom. It was good service, on- time flight

Cons: Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall.

Cons: We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home .

Pros: Once I understood how it worked it was a breeze
Cons: Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went.

Cons: Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive.

Pros: Very nice crew members!
Cons: The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board.

Cons: The seat very tight

Cons: That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!

Pros: The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely.
Cons: A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep.

Cons: Iberia lost one of our bags and also broke our stroller

Cons: The lack of legroom is a lawsuit waiting to happen. I am 5’10 and my knees were planted firmly in the seat in front of me. I’ve had 5 knee surgeries so this made the tight squeeze even worse. Furthermore, the inability to move is cause of blood clots.

Pros: The crew is excellent
Cons: My luggage didn’t make it to Madrid

Cons: Al llamar a Iberia(horas antes de nuestro vuelo)para informarles que por llegar a Venecia a bordo de un crucero y este no poder entrar a puerto en hora por motivos de la neblina y por esa razon no poder llegar en tiempo nosotros al vuelo,nos dijeron que no podiamos volar con ellos desde el vuelo de Madrid al otro dia a Miami y solo nos ofrecieron otro vuelo para 3 dias despues y con un precio bastante alto,conclusion que siendo una compania tan reconocida poco nos ayudaron, por no decir practicamente en nada,

Cons: It was hot in there and the WiFi wasn’t working Besides that it was good

Pros: The plane arrived safely, it will get you where you want to go.
Cons: Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well.

Pros: Clean plane, pleasant staff, excellent movie selection. food better than most.

Pros: Small, easy airport. Less picky security than some.
Cons: Older, more worn-out plane.

Pros: Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth.
Cons: Passengers moved their seats all the way back without considering people behind them. Very small leg room.

Pros: Fast boarding.
Cons: No air conditioning.no help with making connecting flight/customs. Staff could not speak english.

Pros: Nothing
Cons: Terrible Uncomfortable Overbooked

Pros: Movies were good, seats were OK
Cons: Paying $85 for a 2nd bag

Cons: Delayed flight, no AC, no food service (even to purchase)

Pros: Madrid airport was modern, clean & very welllaid out

Pros: new plane
Cons: nothing

Pros: Quick, comfortable flight. Lovely crew.
Cons: Food and beverage only available for purchase, nothing complimentary. No entertainment.

Pros: On time. Great service.

Pros: Easy check in and comfortable seats

Cons: We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!

Pros: Crew was courteous and friendly. They provide great customer service.
Cons: Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable.

Pros: Crew were great. On time. Smooth
Cons: Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue.

Pros: Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami.
Cons: No free snacks were provided on this flight.

Cons: Went well

Pros: Nothing about my flight was pleasant because of the inconvinience the've put us through
Cons: The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again.

Cons: The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks.

Pros: N/A
Cons: Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around.

Cons: Everything was great! It is quite a contrast with the customer service over the phone, which service was not very kind all the times. I was afraid the flight service was going to be bad, just for the way some employees were while trying to talk to them over the phone. Your flight crew and service is absolutely different, I would say that is outstanding. :)

Pros: The fact I got home.
Cons: There was around a 6 hour delay and we had very little info as to what was happening next.

Cons: Missed flight. Was difficult to find a new flight to NYC. They were finally able to get me on an Air France flight from CDG many hours later. I had to pay the bus fare from Orly to CDG out of my own pocket, and took over an hour to get there. They refused to compensate me in any other way.

Pros: They gave me a vegetarian meal as requested
Cons: Small plane uncomfortable