Find cheap flights from Sao Paulo Guarulhos Airport to Indiana
Good to know
|March||Best time to beat the crowds with an average 11% drop in price.|
|August||Most popular time to fly with an average 38% increase in price.|
Average price round-trip
|$1,016||(avg. price over the last 2 weeks)|
Good deal round-trip
Top tips for finding cheap flights to Indiana
- High season is considered to be January, February and December. The cheapest month to fly to Indiana is January.
- Morning departure is around 52% cheaper than an evening flight, on average*.
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Top 4 airlines serving Sao Paulo Guarulhos Intl to Indiana
Scores according to KAYAK customer reviews
Cons: "movie selection could have been better."
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Cons: "Delayed flight ruined it."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Crew was very upbeat and helpful"
Pros: "The flight timings and the arrival time"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Delta in Orlando is awesome!"
Cons: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "Direct flight from CDG to IND."
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "Direct flight from Indy to CDG is great."
Cons: "Always delays in between transfers from Mexico City"
Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "Nice crew, pretty good timing on flying time."
Cons: "Stayed waiting for airport to clear our gaye for about one hour after we landed."
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "The comfort, space, quiet, snacks"
Pros: "On time arrival"
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Pros: "Updated plane. Had usb charging available!!"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "Perfect flight"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
Pros: "Flight attendant was really funny!"
Pros: "Got the destination pretty much on time."
Cons: "In seat entertainment, wifi and power."
Pros: "Boarding & disembarking were super efficient, captain was very communicative, plane cabin was clean"
Cons: "The flight attendants were competent, but not friendly at all on my first flight or connecting flight."
Pros: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Cons: "The food was decent but my return flight was better."
Pros: "The crew and ground customer service are great! Overall we were very pleased with COPA and would definitely fly with them again."
Pros: "Very poor service. The crew is not capable of attending the needs of passengers, specially those traveling with children. Comfort on board is terrible. An airplane of two seats on each side for over 7 hours and to many stops. The stop in CR was unnecessary. We had a very difficult flight with no entertainment and poor service."
Cons: "They need to take more serious their services for toddlers and children. Seats are not apt for children from 2 up to 8. Seatbelts do not fit a child. They don't have an emergency kit for children. No entertainment, no pillows, no blankets. We had to beg for water. It was simply unacceptable."
Cons: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"
Pros: "Great value for price!!! Food was mediocre, but isn’t all airline food mediocre?? Staff was friendly and spoke many different languages to accommodate all of us."
Cons: "Seats seemed a little old and needing replaced. Would have been nice to have a more comfortable seat for an overnight international flight."
Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."
Cons: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"
Pros: "No like"
Cons: "the will of the counter attendant of the chekin, he did not help me at all"
Pros: "I was in need of a wheelchair, but seems like nobody cares. I could not go to the restroom, because the disorganization of the wheelchairs transportation. Almost lost my connection!"
Cons: "They need to be more organized and be more efficient with our disable necessities."
Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."
Pros: "All services"
Pros: "Boarding was organized, the crew and food/refreshment services were great. I prefer Copa over others because of this. Last time I traveled to South America was 6 years ago and the quality is still great."
Cons: "Seating cushioning was a bit uncomfortable, which is a bit difficult during a long flight."
Cons: "Seats very small."
Cons: "I CALLED ON THE WAY IN AND OUT FOR A VEGAN OR VEGETERIAN MEAL, BUT IN THE PLANE I NEVER GOT IT. I WAS STARTING ON THE FLIGHT"
Cons: "No fue informado que el asiento 10 no reclinaba ."
Pros: "copa is always on time"
Cons: "food quality is low drinks are 'rationed'"
Cons: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"
Pros: "Airport Assistance, and flight cree. Top service."
Cons: "Quality of food."
Pros: "Atendimento no aeroporto, embarque, entretenimento e comida."
Cons: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."
Pros: "First time from all the time ( about 9 times before in last years) I am doing this route that they tried to present a movie during the flight , sadly the started it to latte and we arrived before the end of the movie,"
Cons: "they had crew members as passengers and all the attentions were for them , no for the people that we are paying to be there, as usual the Copa members need to improve of manners to the passengers."
Pros: "Counter personnel and air crew were pleasant and helpful. Overhead bins were adequate, even in the smaller plane (Embraer 190)."
Cons: "Seats are somewhat small, though I am somewhat large."
Pros: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."
Pros: "Direct flight to Brazil"
Cons: "Very expensive for the kind of service"
Pros: "Crew are nice people."
Cons: "Food is not pleased and not very comfortable."
Pros: "comfort and food/beverages"
Pros: "Attendant for Lost Luggage in GUA was super nice!"
Pros: "Drinks included. Food blah"
Pros: "More free baggage, good food, free alchoholic beverages"
Cons: "Leg room"
Cons: "No outlets"
Pros: "Two luggage at no charge. Even though I only travel with one It’s just the option that you get. Also very professional and Courteous crew. Thank you"
Cons: "Seat a little uncomfortable and too close."
Pros: "Is there anything good with copa?"
Cons: "A business class that is worse than others economy plus, small planes, limited entertainment offering"
Pros: "I like all, tell assistant and worker there. They was very nice"
Cons: "I like all"
Pros: "Nicely equipped, modern planes and a great crew."
Cons: "All good."
Pros: "The food and service was great!"
Pros: "Charly was the best flight attendant ever!"
Pros: "Copa is excellent"
Pros: "Friendly cabin crew"
Cons: "Small airplane with no updated entertainment system"
Cons: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."
Pros: "Crew was very nice."
Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."
Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"
Pros: "everything was great :)"
Pros: "Friendly crew, good food."
Cons: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Pros: "no les interesa ningun inconveniente que tenga uno con las personas de seguridad"
Pros: "Enough space to stretch my legs. Crew was respectful"
Cons: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"
Pros: "Everything was good, no problem at all, everything very straight forward"
Cons: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."
Cons: "Departed 1 hour late."
Pros: "Nothing to write home about."
Cons: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Pros: "good service"
Cons: "More leg room"
Cons: "Plane was delayed for 1 hour, electrical problems, which were never fixed. No entertainment no wifi, unable to charge battery on cell phone. Cabin very warm."
Pros: "Boarding priority for infants"
Cons: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
Cons: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"
Pros: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Cons: "They lost my luggage. Avoid this airline like the plague. Never again."
Pros: "Flight attendants were amazing. Definitely some of the best I've ever encountered."
Cons: "Crew at the desk were rude. They also enacted policies that I'd never seen before about gate checking, and implied I was crazy when I noted how unusual it was. I literally came off a previous AA flight with the previous policy and they said I was confusing them with AE."
Cons: "Crew should be trained again in basic stuffs."
Pros: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Cons: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"
Pros: "Great food"
Cons: "Need a polite crew"
Cons: "Nervous neighbors"
Pros: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"
Cons: "no air jets. told it was an old plane with no air jets. Very uncomfortable flight for 7.5 hours."
Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Cons: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"
Cons: "We left two hours late"
Pros: "AA is always on time! Love the premium economy!"
Pros: "The crew was great"
Cons: "No entertainment"
Pros: "Good service."
Cons: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."
Pros: "It was worth while upgrading to premium plus for the first time I was actually comfortable flying the crew is always kind and caring and the food was. Better than usual. Unfortunately Heathrow employees board handicapped people and the are horrible. They didn't come to board us until the plane was 75 percent boarded which is just unacceptable for a wheelchair user who cannot stand. BA had to stop boarding to get us aboard the plane with the help of BA crew who are great."
Pros: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."
Pros: "Entertainment, crew"
Cons: "Several flights were delayed and canceled on last minute."
Pros: "Entertainment was great"
Cons: "Wish the seats could've been a bit more comfortable"
Cons: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."
Pros: "Just about nothing."
Cons: "Aged plane, aged bitter crew."
Pros: "The only decent point was the food. Not great but at least edible."
Cons: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"
Pros: "Clean comfortable and on time"
Pros: "Flight was on time."
Cons: "Awful, dirty, tiny plane with no amenities."
Pros: "The crew was amazing"
Cons: "The airplane was very old and I couldn't hear or see the "entertainment"."
Cons: "Seats and food"
Cons: "1hr delay"
Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."
Pros: "Nice meals, attentive staff"
Cons: "All of abo e, many delays, no usb plug or refuse to show me, charge for luggage, no headphone."
Cons: "Poor customer service"
Pros: "Lots of good movies"
Cons: "Less than average legroom for an international flight."
Cons: "24hrs delay and very poor communication from crew are not acceptable."
Pros: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Cons: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."
Pros: "Lots of movie options."
Cons: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "Customer service good. Offered food/service quickly."
Cons: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."
Pros: "Slept very well in business. Great crew!"
Cons: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"
Cons: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"
Pros: "Entertainment options were outstanding , 4 movies and 10 hour flight is quicker than quick."
Cons: "Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Cons: "Delayed flight, attendants were rude and unhelpful."
Cons: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."
Pros: "For a trip booked really fast because of all the COVID 19 stuff united exceeded my expectations. Traveling in such weird times is stressful but the positive crew and A+ service made me feel better"
Cons: "The planes are pretty dirty with pieces of gum in several places and some of the outlets to charge phone not worked"
Pros: "All great in Biz. class."
Pros: "Crew was very attentive and professional, and the food and beverage on the Lufthansa transatlantic sector were better than US carriers offer."
Cons: "The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat. I will avoid this aircraft if possible in the future."
Pros: "In flight experience was ok."
Cons: "It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain."
Pros: "Missed this flight"
Cons: "Missed this flight"
Pros: "The crew was good. Some flight attendants aren’t very personable."
Cons: "Pretzels? Really bad."
Pros: "The crew was polite and helpful"
Cons: "The food was very average"
Cons: "Too long of a line to get in the air and a bit long to get to gate"
Cons: "The cs"
Pros: "Everything was good."
Cons: "I just wanted to seat with my husband but it was not possible."
Pros: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Cons: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."
Cons: "I had to change the flight because the ores delayed"
Pros: "Pilot was nice with his opening annoucement."
Cons: "The AC was not blowing very hard or cold. Shared my negative experience and she did nothing to chance the experience."
Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."
Cons: "United flight delayed and caused me to have to change my connecting fight. Then that flight was delayed causing an extremely late arrival into Ithaca. Last time I flew United I said NEVER again. After this last delay, I will NEVER fly United again!"
Cons: "Cabin too cold"
Pros: "Alyessa went over & above to make us feel welcome & appreciated"
Cons: "Limited snacks"
Pros: "Quick and easy flight- not much to say, which is always good news while flying."
Cons: "Small seats."
Pros: "The flight was smooth and on time Liked the window seat Staff friendly and courteous"
Cons: "Legroom is uncomfortable. I'm 5'11 and it is tight, and there is barely any recline anymore No power in the seats - there is a Wifi entertainment option (good) for you to use your own device, though need to run on battery Security checks took more than 1h, almost making me miss boarding There are enough drawbacks/compromises regarding customer service that I will alternatives where they exist"
Pros: "Despite delay for wether kept us informed and did everything they could to make up time"
Cons: "When boarding, the agent said we had to check our rollaboards because they were our of overhead bin space. Hen we entered the plane, we saw that the entire back half of the plane had empty bins, but by that time it was too last to retrieve our bags."
Cons: "The flight attendant very rude with the passenger request."
Pros: "The United systems were at the top of their game for this trip."
Cons: "Equipment & crews were present & working like a well oiled machine. As a result we arrived at SFO early enough we didn’t have to run from G-69 to E-66 where boarding had already begun."
Pros: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Cons: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."
Pros: "Crew was helpful."
Cons: "Very uncomfortable chairs"
Pros: "I got there."
Cons: "Virtually no service. Paying for checked baggage."
Cons: "Same thing, we weren't seated together like I thought I had booked the seats."
Cons: "Overhead light did not work properly."
Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"
Pros: "The trip home went without any delays and was quite pleasant. Everything worked out well and I have high praise for the service"
Cons: "Everything was fine. Nothing to complain."
Cons: "Wifi didn't work"
Cons: "The crew started forcing people in my group (group 4) to check their carry ons, but when they boarded group 5, they let lots of people on with carry ons. There was plenty of space even after everyone was done. Very frustrating experience."
Cons: "They changed the flight time 100 times and in the end I ended up with one more stop than originally scheduled, was supposed to be CLE-HOU-CCS and ended up being CLE-IAD-HOU-CCS ... with a loooooong layover in IAD, shame on you, I bought the ticket because it was supposed to be convenient"
Pros: "Flight was on time and the staff was nice."
Cons: "My chairs audio jack did not work, so I could not listen to anything for my 11 hour flight from narita to newark."
Cons: "Changing my seat... my was flight delayed to San Francisco from Chicago, I called united and nothing was ever done!! not a good experience with united!"
Pros: "Crew was very nice and patient working to reroute so many people."
Cons: "Flight delayed over 2.5 hours. Crew were really helpful and trying to assist so many who needed to get where they were going. Honestly it wasn't anyone's fault just what happens sometimes."
Pros: "The crew worked quickly and efficiently to get us all on board on time had a mechanical delay but was fixed quickly"
Cons: "The seats were not as comfortable as some of the other plane models but it was a quick flight so it didnt matter much. Also the entertainment provided didnt work on my phone luckily i had my own"
Pros: "The flight is short and sweet and because of my seat assignment I didn't get a beverage until about 15 minutes before landing so the flight attendant said, "you don't have much time to enjoy it, so just enjoy it". That was just what i needed that day! Thanks United!"
Pros: "Horrible leg room but everything else was good"
Cons: "Original final flight delayed past my connection so I had to be on phone over an hour to remedy"
Pros: "Boarding was much more organized with lines marked for each boarding group. The crew was super friendly. Also, I received a whole can of cran-apple juice, which was much nicer than just a small cup. The tv options were also fairly priced for the options available."
Pros: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Cons: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."
Cons: "Second to last row. Yuck"
Pros: "Comfortable seats,, easy luggage bins, attentive crew."
Cons: "Wi-fi didn't work. Direct TV was expensive"
Cons: "Every flight was delayed. I missed a major meeting due to these delays. Most of all the flight attendants where horrible and UNSAFE."
Pros: "Crew was nice"
Cons: "The screen was frozen the whole flight."
Cons: "The 6 hour delay"
Pros: "Boarded ontime"
Cons: "Sat on runway in hot plane for 45 min"
Pros: "Nothing everything was horrible absolute terrible customer service"
Cons: "Didn't offer vouchers or accomodations Classified delay as weather when we were told in Ohio it was a mechicanical I was extremely distraught began crying horribly became extremely dehydrated & went into urgent care once returning to PHX"
Cons: "Treated horribly by the crew!!!"