Find cheap flights from Sarasota to Rome

Pros: "Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late."
Cons: "The internet was hard to connect to and the gogo options aren’t totally clear."

Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."

Cons: "Always need more room"

Pros: "Crew"

Pros: "Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!"
Cons: "The seats are tight. but hey its an airplane, what can i expect!"

Cons: "No wifi"

Pros: "Nothing"
Cons: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"

Cons: "The intercom was turned up too loud."

Pros: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Cons: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"

Pros: "Great movies."
Cons: "Seats won’t stay reclined."

Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."

Pros: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Cons: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."

Pros: "Nothing"
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Pros: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"

Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."

Pros: "The crew was polite but not overly friendly or welcoming."
Cons: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."

Pros: "Friendly crew."
Cons: "Flight was fine."

Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"

Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."

Pros: "Food and service was amazing."

Pros: "Everything else was okay"
Cons: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"

Pros: "Friendly service. Frequent snacks which is nice on a 10-hour flight."
Cons: "Cramped conditions"

Pros: "Crew friendly"
Cons: "Middle seat with no option for me to move"

Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."

Pros: "Staff was very courteous, the flight was smooth."
Cons: "There was no TV's on this flight."

Pros: "Nice crew, pretty good timing on flying time."
Cons: "Stayed waiting for airport to clear our gaye for about one hour after we landed."

Pros: "From the gate agent to the in-flight crew and pilot, totally impressed and pleased with their attention to detail and care of the passengers."
Cons: "Nothing to asd"

Cons: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."

Pros: "Quick boarding"
Cons: "Had to sit directly next to the engine and it was very loud."

Cons: "All went well"

Pros: "The crew on board were helpful"
Cons: "Delta staff at airport were unprofessional. They had us spend over an hour traveling to a different TSA line because they closed the line we were in. The other line was a 10 minute drive away. Also our bags did not reach philadelphia when we landed at 3 am."

Pros: "Free lunch and free entertainment, who could ask for anything more."

Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Cons: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."

Pros: "Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia."

Cons: "Goog"

Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."

Pros: "Excellent crew and comfortable flight"

Pros: "No headphones available for flight"

Pros: "Good crew"
Cons: "No entertainment"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"

Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."

Pros: "We were kept informed about the delays. I was was automatically rebooked on connecting flights because of the delays."

Pros: "Customer service very courteous and friendly."

Cons: "Travel delays and cancellations on the return to ATL was the big issue."

Cons: "Snacks if possible"

Pros: "everthing went well"

Pros: "Ability to change planes with a 30 minute layover."

Pros: "Not one thing"
Cons: "Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable"

Pros: "It was just a stress and hassle free experience."
Cons: "Nothing really."

Pros: "Good movies"
Cons: "Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers"

Pros: "Very smooth flight. Nice 787"
Cons: "Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!"

Pros: "Excellent lounge experience preflight, plus the Signature Suite was right by our boarding gate so very handy. Flight was on time and service was excellent."

Pros: "New aircraft. Light dinner and breakfast was available. We didn’t expect them so we were surprised."
Cons: "Long line to check in at T1."

Pros: "Crew was friendly and helpful. On time flight"
Cons: "Food is just so-so"

Pros: "Pro-free wine!"
Cons: "Can-food not the best..."

Pros: "Customer service rep was able to move us to an earlier flight"
Cons: "The flight we moved into got delayed after boarding. My wife watched an entire movie before takeoff. This all after having our flight cancelled the night before. I understand delays from weather but I felt air Canada’s communication was kacking"

Cons: "seat pitch pretty tight."

Pros: "The flight crew went the extra mile to give good service. There were plenty of meals and snacks throughout the trip."
Cons: "The bathrooms are cramped, they are clean however. Seats are also very close together, others must get out if you are in a middle or window seat."

Pros: "Once the flight left it was fine"
Cons: "Flight was late, gate was moved and no compensation"

Cons: "Air Canada has the worst customer service I have seen in the industry. We paid over $1,200 extra for a short flight, but given their prioritization frameworks, when we missed our flight due to reasons they were partially responsible for, they made us wait over 12 hours vs. the 2 we paid for."

Pros: "We liked the extra leg room of the economy plus seats but the seats were too narrow."
Cons: "The bathroom were not cleaned during the flight by the end of the flight there was no toilet paper and the bath rooms were very unclean."

Cons: "They charge us extra $140. Which they not supposed to. Your flight experience is very good. But airport experience was very Bad If possible please return our money which you taken On airport. Aircoditionar at thermal was bad too. They keep us (all passengers)stand around 30 min in that condition."

Pros: "For coach the flight was comfortable. Had enough leg room but 8 hours on a plane is taxing under the best circumstances."
Cons: "The attendants were professional but didn't seem to find any joy in their work. The food was barely passable."

Pros: "Wine with dinner. A pillow and a blanket. Free ear buds."
Cons: "The food is atrocious. A nitrogen-wrapped muffin for breakfast? Too crowded. Check-in and boarding in Montreal was chaotic."

Pros: "Entertainment system had good offers."
Cons: "Queuing in CDG was inefficient as was much of the airport experience at all sites (outside of PHL)."

Pros: "Nothing - I didn't end up going to Toronto."
Cons: "The flight was overbooked and I was forced to take a different flight. Ruined my plans in Edmonton that day. Last time I use air Canada."

Pros: "Very nice plane, great service and smooth flight."

Cons: "Special meal was horrible."

Cons: "The aircraft was very old, without entertainment. Most of the crew were unenthusiastic. The food was less then average. A very different experience then flying from Toronto to London the week before, so quite disappointing."

Pros: "Three meal provided. Polite crew. Good customer service. More limited weight for the carry on. Generous for the excess size or weigh the baggage."
Cons: "Not enough Asian movie since this fight is to Hong Kong. Seat and space is not big enough."

Pros: "The staff was helpful and courteous. I liked the tv selection especially the Canadian content."
Cons: "The flight was delayed because of electric problems. The complimentary snacks aren't as good as other airlines."

Cons: "Hour late departure. Old people travel to Sarasota, AC should consider that in boarding."

Pros: "The crew was lovely and made the trip easy."
Cons: "The boarding process was very strange. The "zone" loading makes no sense because I was at a window seat and other people had already sat down, so they had to get up so that I could go to my seat. Also the entertainment selection is very limited and poorly curated. I would recommend downloading Netflix shows on ur device before using their service."

Pros: "Everything was good with this flight - really no complaints. The staff was very friendly too!"
Cons: "Nothing - I really have nothing to complain about with this flight."

Cons: "They mess up on my flight. Had to wait for a good 30mins. They finally found me flight"

Pros: "Spacious flight Cozy environment Comfortable sitting"

Pros: "The crew was excellent. Professional and attentive."
Cons: "The only real complaint I had was the over head compartment was much too high and I was too short to reach."

Pros: "mediocre food, satifactory"

Pros: "The service was good."
Cons: "The children screaming 70 percent of the flight. The person in front of me throwing up. Just very uncomfortable."

Pros: "Same s above"

Cons: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Dysfunctional entertainment system"

Cons: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."

Pros: "The entertainment selection was decent."
Cons: "Pretty much everything was a bad experience from start to finish. The flight was delayed a half an hour which is fine and can be understandable. The space in the seats was almost criminal for an 8 hour flight. Pretty the equivalent of having people shoulder to shoulder. Impossible to try and sleep on an overnight flight. During mid flight I noticed that I had a lot of trouble breathing and thought it was just me. My wife said the same thing to me and someone on the flight needed medical assistance for oxygen. It was extremely hot the whole flight with no ability to control the air flow which made it even worse. The entertainment selection was good however the device was almost unsable because it was very laggy and it wouldn't select what you wanted. It was easily the worst experience I had and I only really went into some of the details. Having trouble breathing was by far the worst part and I couldn't believe it. My flight back was glaringly better so I'm perplexed by why this was so bad."

Pros: "Got to spend the night in Toronto unexpectedly."
Cons: "Due to Air Canada's I missed my flight to Amsterdam. I missed out on a day of sightseeing and having fun and Amsterdam instead I spent a day in Toronto. I was able to get on a flight 24 hours later. This missing connection happens routinely with Air Canada, for some reason they have not managed to fix the error."

Cons: "On the air canada website it said food included on international flights but when I got on the plane they said Panama - Toronto was not covered as International. ...really?"

Cons: "Air Canada has the worst customer service. Hate flying with them"

Pros: "on time"

Pros: "Decent legroom"
Cons: "Food, low quality and low choice entertainment"

Pros: "Great food and great service. Not much leg room in the 'free' seats but the flight crew allowed us to move to an empty row so we had lots of room. Would definitely fly with them again."

Pros: "Great Crew. The entertainment package was very nice."

Pros: "One bag did not arrive."

Pros: "Cost of the ticket."
Cons: "Very cramped seating, bad food (a slice of greasy banana bread for breakfast?), lights on too late. AC needs to alert travelers to the differences between Rouge and regular flights."

Pros: "Security and.boarding were pretty smooth. Flight was not full so extra seats were available. This flight was direct Toronto to Rome which was nice, previous flights stopped in JFK which meant additional security and immigration screening"
Cons: "One of the entertainment terminals wasn't working, switched seats"

Cons: "No food on a five hour flight. Had to buy food this is nickeling and dimming people. They made me miss my connecting flight we sat around in tarmack and no explanation given."

Cons: "Temperature too cold in the airplane Ipads to rent (no screens)"

Pros: "2 seats together"
Cons: "no wine with dinner awful service felt we were bothering the staff movies on AC app were awful food was awful damaged brand new luggage and said they didn't cover the damage awful awful awful"

Pros: "the flight was on time, without any delay, easy boarding"
Cons: "Food was very mediocre, also the variety of movies needs to be improved asap."

Cons: "They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!"

Cons: "Flight turned around after 2 hours, we were delayed 7.5 hours and missed an entire day in Rome. Instead of landing at 8 AM, we landed closer to 4 PM."

Cons: "This flight was booked as a Lufthansa flight, but the actual flight was United. It was OK, but not the service or comfort when I flew Lufthansa in the past."

Pros: "Crew was excellent"
Cons: "Nothing"

Cons: "Entertainment system did not navigate. Food was too salty. Crew was not very pleasant-annoyed when I was in the bathroom and missed service."

Pros: "Flight attendants were pleasant. Bathrooms remained clean the entire flight."
Cons: "Food was horrible. Ran out of croissants in the morning."

Pros: "Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter."
Cons: "Not much, truly an amazing experience"

Pros: "The plane was a newer one with a bit more leg room."
Cons: "The snack was lousy - a very small pack of pretzels. For example, I’ve been on United flights when they gave us maple crisp cookies that were delicious. You would think for a five hour flight they could give you better snack! Drink service was very good."

Pros: "The crew was excellent"
Cons: "I hate it after you land you have to take the stairs to the tarmac and then board a bus in the cold"

Pros: "We had a two hour delay due to mechanical issues. Long time to fix it,"

Pros: "The flight was very smooth, even the landing and take off. Cudos to the pilots. Liked that we were given a pillow and blanket (FREE). The food was good and the crew was pleasant. I loved that we had FREE movies and TV programs to watch with FREE earphones."
Cons: "The seating is AWFUL for economy section. For this reason I will never take a flight over 2 hours again. A nine hour flight is sheer torture!!!! Plus I was freezing the whole time, even with a jacket with a hood, two blankets, two pillows. Just a horrible situation."

Pros: "Drastically better"

Pros: "On time, good food service, free wine, and nice stewardesses"
Cons: "Still hate sleeping in seats. Maybe, one day I can do first class!"

Pros: "Staff was friendly, courteous, and generally concerned with our well-being."
Cons: "Economy seats were not terribly comfortable, but that is not unusual."

Cons: "United made me check my carry-on and would not transfer , so I had to wait for it and missed my connecting flight. Then I rebooked on a later flight which was cancelled due to weather. So needless to say I did not get to Ottawa and had to purchase a hotel room in Newark. United is telling me I may not get on another flight until tomorrow night. I am very disappointed."

Pros: "The crew was wonderful."
Cons: "Delays are so very common on United."

Cons: "The flight was delayed by five hours due to a mechanical problem with the plane. Little information was provided by United. Frustrating experience."

Pros: "The stewards were nice. The entertainment package was good. Food was ok (coach)"
Cons: "6 1/2 hour delay due to navigation system crash. Two gate changes and a terminal change. New seats assigned, but then when 3rd plane was brought in, it had the exact configuration of the first and we were told we should use the original boarding passes. These turned out to be wrong because they reseated after the first plane went down and it’s replacement wasn’t the same configuration. We never saw that plane, or the gate it was assigned to. When we went to rebound, my wife I am were separated. We were moved to the way back (screaming baby sandwich - one in front and one behind us). Then we spent an hour in the worst turbulence I’ve seen in 20 years - I nearly vomited. the last 6 hours of this 15 hour ordeal were fine."

Pros: "Everything went as planned. Professional friendly crew with good rapport! Cabin felt spacious and seats were just right. The food and entertainment packages were quality, appropriate and functioning. The crew put us on a strict schedule allowing us time to sleep and refresh. Toiletries clean and no lines. Just an overall lovely flight!"
Cons: "N/A"

Pros: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Cons: "I have not one complaint"

Pros: "I liked the movie screen showing me where we were and how much longer it would take to get to the destination. The flight was super smooth."
Cons: "No decaf on an overnight flight. No cookie, only a tiny package of pretzels. Cheapskates."

Pros: "I liked a straight nonstop flight. Clean and comfortable."
Cons: ""Free WiFi, not free.""

Cons: "Overhead light did not work properly."

Pros: "The lead flight attendant was great. Great sense of humor and very informative."
Cons: "baggage delivery time at SFO is so far behind other airlines"

Pros: "Nothing"
Cons: "Cancelled the flight two hours before departure. Weren't apologetic."

Cons: "Cramped. Freezing on flight"

Pros: "Call me immediately"
Cons: "Call me immediately"

Cons: "Very early in the morning We had to drive to Chicago to catch our flight to Sarasota. (Since our flight was delayed over 2.5 hrs) So since our car was in Chicago, we did NOT take the flight to Peoria."

Cons: "Overall United airport staff were not helpful and not very apologetic for delays and missed connections"

Pros: "Why doesn't an airline do the maintenance changing a tire or refuel before passengers board a plane"

Pros: "Entertainment"
Cons: "Tried to book legroom online and by phone but told it was all sold out; only to arrive and find out it wasn't and had to pay $40 more."

Cons: "Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation."

Pros: "Food was very good, almost restaurant-level. Wine selection was good as well"
Cons: "While on the plane at the gate, had to wait 20 mins for someone to hang my jacket (had to ask and the person came back 5 mins later) despite the fact that the attendant immediately checked on the guy next to me when he sat down, who apparently had status with United (attendant ignored me). I guess a $7,000 fare doesn't warrant special attention. I had to ask the same attendant for other items at times, but he'd forget and I'd have to ask someone else. Also, the seats were decent yet a bit crowded IMHO. I'm 5'10" and my feet were crammed up against the front of the space when fully reclined. The width of the seat area was a bit tight as well. Finally, they have 2 heads (toilets) that serve both the business class section ( maybe 50 people) as well as the front of economy. One of the pilots was waiting at the same time as me and agreed that it was a pretty questionable layout for the number of seats covered. All in all, not my favorite airline and nothing on this trip so far changed that view."

Cons: "Flight was 2 hours late and the internet did not work very well"

Cons: "Seat is very uncomfortable"

Pros: "On time"
Cons: "To close"

Pros: "Good entertainment for a long flight."
Cons: "A power jack could come handing."

Cons: "Unreliability of airline service, 7-hour delay! Food is horrible."

Pros: "The United staff I interacted with were some of the friendliest people I'd worked with all day."
Cons: "Our first flight was delayed, which meant we'd miss our connecting flight. We were moved to a flight that would leave us in the airport for 8 hours. I called and someone got my onto an earlier flight, but when we showed up at the gate, we found out she hadn't finished the transaction and now there weren't enough seats for us. We were supposed to land in RIC by 2, but by the time we got a flight (which was again delayed), it was almost 10pm. The only helpful person I dealt with was John, who took my call to get us on another flight."

Pros: "Getting to Rome on time"
Cons: "United"

Pros: "Great flight"

Pros: "The plane flew."
Cons: "We must have had the oldest plane in the fleet. Small screen entertainment with cycling channel movies, not individual choice ... And my screen did not even work. Uncomfortable seating. Poor meal choice. Service was average, some of the staff seemed to be doing the best they could with what they were given. Some didn't seem to try at all. Why is United so far behind any other sta Star"

Pros: "More luggage storage (overhead and under the seats) on this international flight than on domestic. Most everything else was as expected."
Cons: "The toilets smelled and were messy a few hours into it. (I was on a Korean Airlines flight recently and their toilets were always clean and nice!). The crew were mostly efficient and worked well together BUT only one (out of the 4 or 5 in our section) smiled at passengers and looked like she was actually enjoying her job. One blanket wasn't cleaned well enough."

Pros: "The crew was fantastic ! My daughter was anxious during some unexpected turbulence and she was very supportive . Movies and entertainment were good . Food , acceptable."
Cons: "The space allotted per person is ridiculous. And I upgraded to extra leg room ... What extra legroom ??"

Pros: "Crew was courteous and professional. Kept us informed as to why we were delayed."
Cons: "The 6 hr maintenance delay. Food could have been better."

Cons: "Just awful. Original flight was cancelled, delaying my travel schedule. Airlines did a horrible job giving us timely updates on flight status, thus hindering us in trying to find alternate flights or travel options. Upon arrival in Rome almost 24 hours later, almost half of the flight's passengers had bags that didn't even mare it onto the plane. I was among them. What carelessness, and stupidity on the part of united employees. Horrible inconvenience, worst travelling experience that I've ever had!"

Pros: "Never took a flight to Appleton cause the assigned planemail never showed up. I ended up getting a flight to Green Bay, and arranging for someone to pick me up there instead. Now I have no idea exactly where my luggage is!"
Cons: "Delay, delay, delay"

Cons: "seats were very uncomfortable"

Cons: "I purchased a direct flight and was not told the flight was cancelled until I arrived. I was put on two transfers and arrived to my destination 10 hours later than planned. I want my money back."

Pros: "Movie selection and delivery/access was very good"
Cons: "Seat legroom is insufficient. There was a water leak in the ceiling that dripped cold Wster on me for a portion of the trip."

Pros: "Ground staff"
Cons: "More baggage checking counters."

Cons: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Pros: "Everything"

Pros: "Easy check in and easy baggage claim"
Cons: "They can easily work on the food"

Cons: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"

Pros: "on time departure and arrival"
Cons: "price for baggage, water is only “service” on board"

Pros: "Good flight. Crew was nice."
Cons: "Better entertainment"

Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"

Pros: "All flights on time"

Pros: "The flight itself was pleasant."
Cons: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."

Pros: "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Cons: "Entertainment was poor ."

Pros: "All good.."

Pros: "Nice opera music available while trying to figure out the antiquated entertainment system."
Cons: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Pros: "Nice crew"
Cons: "Nothing special"

Cons: "horrible seat ergonomic"

Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Cons: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Pros: "Short flight crew was very friendly. Not many passengers so crew let us move around"

Cons: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."

Pros: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Cons: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Pros: "Not much, but food was decent."
Cons: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."

Pros: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Cons: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Pros: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"

Pros: "My checked bag did not show up in Prague"

Pros: "Easy booking and boarding. Flights on-time very nice catching next flight in and hour and have to go through customs and change tefminals. Didnt feel extra anxiety about catching next plane"
Cons: "Our entire row of inflight entertainment was not working. It wasnt a huge deal but it would have been nice on an international flight LAX to Rome 11+hours. Also limited drink options. Water or cola from bottle and sm serving sizes. It would have been nice to have option of can or cup."

Pros: "Nothing"
Cons: "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"

Cons: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"

Cons: "No room and very uncomfortable"

Cons: "My luggage was not loaded on the aircraft! I have NO clothes for a special event! Unacceptable!"

Cons: "The plane never arrive on time, Talked with customer service and was told that I can carry 60 pound of luggage and when I arrived with 59 pound luggage to check in I had to pay overweight. The flight was late again so I missed the connection flight."

Cons: "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."

Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Cons: "Delay with departure. Very poor crew attitude"

Pros: "Love the friendly crew and the great food and service"

Pros: "The food was very good and the crew was very nice."
Cons: "Boarding was an hour before take off."

Cons: "Purchased ticket through Kiwi. Never will use them again. EVER! The "E ticket" didnt have: Terminal Carrier i.e. Air Italia The flight numbers Any record or reference number the airline(s) could use. Could not purchase a bag and had to pay extra at the airport Whilst clearing security Air France pulled me out of line found me to be 1 killo over, and air Italia demanded another 75 euros. Not the first time this has happened. I pointed out numerous french people passing with very heavy bags and indeed helped several women lift 20+ kilo bags on the flight into the overhead bin on this flight and others. They all were french and never were they stopped with their heavy bags "Oh" the "security" guy said "I thought you were English!" "Not so" said this Irishman "And you are racist". To no avail and all part of Air france's business plan to charge the dreaded Estranger extra. Never again will I fly Air France. Id rather take a train, drive or even walk. Very bad experience start to finish and yes so very Air France; well Air Italia too.."

Cons: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."

Cons: "Staff was overwhelmed and not helpful. They don't seem to want to make sure flights are on time or that passengers are taken care of."

Pros: "Landing in Rome. Hotel after missing connection flight."
Cons: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"

Pros: "AlItalia Flight 629 was operated by Airbus A330-200, which is a smaller version of A300 family. The seats were comfortable with enough legroom. The service was OK: there was no cocktail service, but only a dinner, which was surprisingly tasty. Alcohol-wise they served only wine in coach, which was also available throughout the flight at the self-service station by the galley, Overall, I would rate the my flight as just Okay."
Cons: "The flight was delayed over 80 minutes due to "the wait for necessary paperwork," as the pilot has stated. During the wait for the departure, the a/c was off and it was very hot, stuffy and uncomfortable on board the plane. As a result of the delay, I barely made my connecting flight, and there were many passengers that missed their connecting flights."

Cons: "Very disappointed male fly attendant I don't know he had a bad day or racist but he look like a didnt want service to me include Chinese ppl who seat next me"

Pros: "Every thing"
Cons: "DELAY on the FLIGHT back"

Pros: "plane is relatively new crew were ok"
Cons: "impossible to accommodate for a kosher meal even though I have tried 48h before the flight. the ground team were rude the crew were ok but nothing more"

Cons: "Great"

Cons: "It was crowded and it took an hour to get the boarding pass plus there was one hour delay in the flight."

Pros: "Crew were cool and food was great"
Cons: "There was more than an hour delay in taking off, the boarding started late, and after the boarding we waited an hour seating inside the plane.. so of course the flight came late. I nearly missed my next flight. The variety of movies was poor. Half of them were Italian movies (I respect that, but I don't speak the language), I wish there were more movies and newer ones it's not easy when you have 11 hours flight also the chairs were really small, even compared to alitalias smaller planes in which the chair is larger and much more comfortable"

Cons: "It was very long..."

Pros: "Pilot was doing good kob"
Cons: "Flight to Amsterdam was delayed"

Pros: "It was a night flight and they tried to make us a good night sleep"
Cons: "We wated a long time until we fly we just sat on the chair and no one tokd us anything why r we waiting"

Pros: "Timeliness."
Cons: "Crew had difficulty with English."