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It would have been nice to know there was no on flight entertainment

What do you expect from a Dash 8 plane? No seats really comfortable.

The snacks could have been better, and maybe some warm drinks instead of just water cause it was very very cold.

A little better seat cushions would be appreciated. Crews were all good.

Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.

Worst airlines. I will never fly this again. Please warn customers. They cancelled our first flight and then gave us flight vouchers that were declined.

Westjet has a terrible boarding crew. I had a zone 3 pass and my wife and kids had zone 9 as we purchased tickets separately. After scanning our boarding passes, the boarding Filipino lady rudely says that my family has zone 9 passes. I said I have 3 and wanted to board as a family and she started a rant that they have 9 and they were small kids to board with me. I told her that I am not going to separate family because of this and what she said didn’t make sense. It’s a shame to Westjet if they have such policy. It’s a shame to the WestJet employee to start this rant after the passes were scanned. Westjet has to train people to speak politely and not with rude demanding tone. If that’s Westjet policy, I will pick a different airline next time. Westjet is not the only one out there.

The online check-in process was not smooth. I encountered error messages while trying to add baggage, and the payment was processed twice. The refund process has also been challenging, and I still haven't received the refund.

2 hours delayed. On top of that...slow taking off Slow deplaning so more like 3 That's on a 1hoyr regional flight Hard to f$k it up but they managed!

They could Isaac's announced our gate at Atlanta. Whet we arrived at the gate he thought we were joking and we didn't board. The plane left without us