WestJet (WS) - Read Reviews & Book Flights

IATA Code	WS
Routes	402
Top Route	Calgary to Vancouver Intl
Airports Served	91
Top Airport	Calgary

Recent Reviews

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Find reviews that mention:

leg room

flight attendants

flight was delayed

flight was on time

great flight

great crew

entertainment app

flight crew

delayed by two hours

hour delay

flight was good

plus seat

flight left

friendly flight

6.0

Cons: Check in and getting boarding passes

Reviewed May 2019

review from
4.4

Pros: We didn’t crash

Cons: Late again ... like WestJet

Reviewed May 2019

review from
5.2

Pros: Entertainement

Cons: Cancelled flight , partie of 5 No reason given Had to stay 1 more night in Vegas or 24 hours in Toronto There better refound me for extra meals and hotels rooms ... about 900$ extra expenses because of all that

Reviewed May 2019

review from
10.0

Pros: Always a pleasure when flying with Westjet. Crew is always better than Air Canada

Cons: Update the seats please. They are so old and there was no cushion

Reviewed May 2019

review from
10.0

Pros: All westjet workers are amazing. Starting from the people at the front desk, the crews on the plan and the people that give direction.

Reviewed May 2019

review from
10.0

Pros: Just a nice easy flight with zero issues

Cons: I can’t think of anything

Reviewed May 2019

review from
5.0

Pros: Short and Sweet smooth fligjt

Cons: Horrible delays in boarding no tv no entertainment at all.

Reviewed May 2019

review from
6.0

Pros: Crew was nice.seats and storage better

Cons: Food choices too small, nothing hot, way to expensive

Reviewed May 2019

review from
6.0

Pros: Crew was nice. Hard landing,cramped seats

Reviewed May 2019

review from
2.0

Pros: Didn’t make my flight

Cons: If the app didn’t send me a message saying my flight had been delayed when it was in fact on time.

Reviewed May 2019

review from
9.6

Pros: Very smooth flight, friendly staff.

Cons: Apparently the plan had to be swapped out so it was a smaller plane with no screens and no charging ports.

Reviewed May 2019

review from
10.0

Pros: Service is awsome

Reviewed May 2019

review from
7.6

Pros: The seating in the 737 was comfortable.

Cons: This flight was booked as a connection through Atlanta on Delta. When I checked in (on the previous flight) was able to select seats or print a boarding pass for the Atlanta to Calgary leg.

Reviewed May 2019

review from
9.6

Pros: Early arrival

Cons: Cabin cleanliness. There were flies nesting in the window of the row in front of me.

Reviewed May 2019

review from
7.6

Pros: Good crew and on time departure

Cons: Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines .

Reviewed May 2019

review from
6.6

Cons: The boarding

Reviewed May 2019

review from
2.0

Cons: Our trip got completely rerouted - we are still in Edmonton and expected to be with family in Regina a couple of hours ago. :(((

Reviewed May 2019

review from
0.0

Pros: I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00.

Cons: I was not given correct information and being a very novice traveller did not check the information.

Reviewed May 2019

review from
9.2

Pros: The staff are what made the flight great.

Reviewed May 2019

review from
8.6

Pros: Excellent airplane, the Dreamliner is amazing with great leg room (I'm 6' 1") comfortable seats and head rest, great lighting and an extensive entertainment system! Crew was efficient.

Cons: The food was terrible. Cardboard packages that contained tasteless meals.

Reviewed May 2019

review from
10.0

Pros: Boarding time. Flights on time

Cons: Amazing

Reviewed May 2019

review from
10.0

Pros: Flights are on time. Crews are very accommodating.

Cons: Very satisfied!

Reviewed May 2019

review from
8.6

Pros: Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!

Reviewed May 2019

review from
8.6

Pros: Fair cost benefits

Reviewed May 2019

review from
3.3

Pros: Easy check in.

Cons: Male attendant rude. For some reason refused my request for water in addition to cup of orange juice during beverage service. First time ever I was refused water by an airline.

Reviewed May 2019

review from
10.0

Pros: Amazing crew. Very thankful my flight went smooth as I flew with my puppy.

Reviewed May 2019

review from
9.6

Pros: Great crew, very accommodating for a small and short flight

Reviewed May 2019

review from
10.0

Pros: Lots of leg room! Friendly crew.

Reviewed May 2019

review from
5.0

Pros: The flight crew were nice and efficient and the aircraft was clean. The food selection was not bad: more vegetarian options would be nice. The flight itself was smooth and I felt safe.

Cons: Our flight from New York to Toronto was 45 minutes late. It was due in part to unbelievably poor organization: we couldn’t hear the person telling us which section was boarding, there was no clear line up and only one person slowly checking our boarding passes. Almost late for connecting flight.

Reviewed May 2019

review from
9.0

Cons: Food, food, food

Reviewed May 2019

review from
3.6

Pros: The crew were nice and friendly.

Cons: Plane was late for over an hour.

Reviewed May 2019

review from
10.0

Pros: Everything On time Didn’t missed our connection Good

Cons: I don’t know

Reviewed May 2019

review from
3.2

Pros: Seat was comfortable

Cons: Very delayed

Reviewed May 2019

review from
9.6

Pros: Newest 787 plane in the fleet. Really comfortable seats and terrific in-flight entertainment

Reviewed May 2019

review from
7.2

Pros: staff did the best they could to assist

Cons: Flight change, would have like more options to reschedule flights. However good service from overall.

Reviewed May 2019

review from
8.5

Pros: The crew was very nice

Cons: Seats are uncomfortable and there’s no tv for entertainment.

Reviewed May 2019

review from
8.0

Pros: The crew was doing best for the circumstances of old aircraft and greedy airline.

Cons: Westjet planes operating on the London-Vancouver route have no screens at the back of the seats. The entertainment system provided over wifi is impossible to connect (spent almost 2 hours trying until giving up) and internet is not free too. There is only paid food on this flight (~ $15 / meal).

Reviewed May 2019

review from
6.5

Cons: We never made it to our holiday destination. There were a handful of going to BDA from Pearson. Your inbound flight was late. Would it have killed you to hold it for 5 mins?

Reviewed May 2019

review from
8.0

Cons: My baggage did not arrive in my final destination

Reviewed May 2019

review from
6.3

Pros: Cramped seats for someone 6 foot 5.

Cons: Nothing, I just hate flying

Reviewed May 2019

review from
8.0

Pros: Crew was very friendly and helpful

Cons: This was the first time in 37 years that I have flown so i had a little motion sickness but that has nothing to do with your crew or airline. This experience was very good thank you

Reviewed May 2019

review from
9.0

Cons: One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over.

Reviewed May 2019

review from
8.0

Cons: From Vancouver to Los Angeles no screen seats no Entertainment

Reviewed May 2019

review from
5.2

Cons: We lost an entire day of our vacation to managing flight changes that were poorly communicated to us. We received a number of mixed messages and our entire group spent hours on hold, on the phone, in line for literally hours at check in, and several mistakes were made with our party’s information.

Reviewed Apr 2019

review from
9.0

Pros: Great crew and great flight

Reviewed Apr 2019

review from
9.2

Pros: Great and responsive crew, still-amusing WestJet wit. Very organized!

Cons: Some older (like 1940s-1950s) movies for in-flight entertainment would have been great.

Reviewed Apr 2019

review from
2.0

Cons: Everything

Reviewed Apr 2019

review from
2.0

Cons: 1. For the flight to not have been cancelled. 2. For a replacement flight within 12 hours. 3. Hotel vouchers and meal vouchers for those that could not get on a flight for longer than 24 hours post original flight! Disgusting the way passengers have been treated

Reviewed Apr 2019

review from
2.0

Pros: It booked the wrong date and I had to repurchase the ticket. So all the savings were lost plus a ton more. Last time I use this service.

Cons: The date and flight I picked were the right ones. I’m sure it was my own fault so it is what it is. I’ll just book through the airlines directly and pay the extra money and ensure the flight is the day I picked.

Reviewed Apr 2019

review from
3.3

Cons: The flight was full and my carry-on had to be checked due to other passengers bringing oversized carry-on. The beverage service did not occur until 10 minutes before landing. Options were limited to water only. The flight was extremely rough and the pilot slammed the plane on landing.

Reviewed Apr 2019

review from
10.0

Pros: Unreal service by all WJ employees. Great service getting my 87 year old mom to and from everything.

Reviewed Apr 2019

review from
4.0

Cons: Bathroom had no light Seats hard and uncomfortable Did not offer any entertainment rental like Air Canada

Reviewed Apr 2019

review from
7.5

Pros: We were a little cramped in, but overall it was nice.

Cons: Not much. It was a quick flight overall.

Reviewed Apr 2019

review from
10.0

Pros: Very comfortable the crew were exlaint

Cons: Nothing it was great

Reviewed Apr 2019

review from
2.6

Cons: Flight was delayed two hours and not handled well by the airport staff. Boarding was a mess and disorganized. We were not kept informed of the reasons for delay.

Reviewed Apr 2019

review from
2.0

Cons: Crew was awful. Do not fly westjet leaving Las Vegas.

Reviewed Apr 2019

review from
3.6

Pros: An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall.

Reviewed Apr 2019

review from
9.0

Pros: Gate agents wonderful - helped with a Passport issue and seating.

Cons: Onboard flight attendant not happy with a seat change request (as recommended by gate agent) and then remained sullen (to me only) for duration of the flight. Childish.

Reviewed Apr 2019

review from
6.0

Cons: food to purchase: very few options poor food

Reviewed Apr 2019

review from
9.3

Pros: Easy boarding/ on time!

Cons: More drink options/ vegan food options

Reviewed Apr 2019

review from

10.0

Pros: Always a pleasure when flying with Westjet. Crew is always better than Air Canada

Cons: Update the seats please. They are so old and there was no cushion

Reviewed May 2019

review from
10.0

Pros: All westjet workers are amazing. Starting from the people at the front desk, the crews on the plan and the people that give direction.

Reviewed May 2019

review from
10.0

Pros: Just a nice easy flight with zero issues

Cons: I can’t think of anything

Reviewed May 2019

review from
9.6

Pros: Very smooth flight, friendly staff.

Cons: Apparently the plan had to be swapped out so it was a smaller plane with no screens and no charging ports.

Reviewed May 2019

review from
10.0

Pros: Service is awsome

Reviewed May 2019

review from
9.6

Pros: Early arrival

Cons: Cabin cleanliness. There were flies nesting in the window of the row in front of me.

Reviewed May 2019

review from
9.2

Pros: The staff are what made the flight great.

Reviewed May 2019

review from
8.6

Pros: Excellent airplane, the Dreamliner is amazing with great leg room (I'm 6' 1") comfortable seats and head rest, great lighting and an extensive entertainment system! Crew was efficient.

Cons: The food was terrible. Cardboard packages that contained tasteless meals.

Reviewed May 2019

review from
10.0

Pros: Boarding time. Flights on time

Cons: Amazing

Reviewed May 2019

review from
10.0

Pros: Flights are on time. Crews are very accommodating.

Cons: Very satisfied!

Reviewed May 2019

review from
8.6

Pros: Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!

Reviewed May 2019

review from
8.6

Pros: Fair cost benefits

Reviewed May 2019

review from
10.0

Pros: Amazing crew. Very thankful my flight went smooth as I flew with my puppy.

Reviewed May 2019

review from
9.6

Pros: Great crew, very accommodating for a small and short flight

Reviewed May 2019

review from
10.0

Pros: Lots of leg room! Friendly crew.

Reviewed May 2019

review from
9.0

Cons: Food, food, food

Reviewed May 2019

review from
10.0

Pros: Everything On time Didn’t missed our connection Good

Cons: I don’t know

Reviewed May 2019

review from
9.6

Pros: Newest 787 plane in the fleet. Really comfortable seats and terrific in-flight entertainment

Reviewed May 2019

review from
8.5

Pros: The crew was very nice

Cons: Seats are uncomfortable and there’s no tv for entertainment.

Reviewed May 2019

review from
9.0

Cons: One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over.

Reviewed May 2019

review from
9.0

Pros: Great crew and great flight

Reviewed Apr 2019

review from
9.2

Pros: Great and responsive crew, still-amusing WestJet wit. Very organized!

Cons: Some older (like 1940s-1950s) movies for in-flight entertainment would have been great.

Reviewed Apr 2019

review from
10.0

Pros: Unreal service by all WJ employees. Great service getting my 87 year old mom to and from everything.

Reviewed Apr 2019

review from
10.0

Pros: Very comfortable the crew were exlaint

Cons: Nothing it was great

Reviewed Apr 2019

review from
9.0

Pros: Gate agents wonderful - helped with a Passport issue and seating.

Cons: Onboard flight attendant not happy with a seat change request (as recommended by gate agent) and then remained sullen (to me only) for duration of the flight. Childish.

Reviewed Apr 2019

review from
9.3

Pros: Easy boarding/ on time!

Cons: More drink options/ vegan food options

Reviewed Apr 2019

review from

7.6

Pros: The seating in the 737 was comfortable.

Cons: This flight was booked as a connection through Atlanta on Delta. When I checked in (on the previous flight) was able to select seats or print a boarding pass for the Atlanta to Calgary leg.

Reviewed May 2019

review from
7.6

Pros: Good crew and on time departure

Cons: Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines .

Reviewed May 2019

review from
6.6

Cons: The boarding

Reviewed May 2019

review from
7.2

Pros: staff did the best they could to assist

Cons: Flight change, would have like more options to reschedule flights. However good service from overall.

Reviewed May 2019

review from
8.0

Pros: The crew was doing best for the circumstances of old aircraft and greedy airline.

Cons: Westjet planes operating on the London-Vancouver route have no screens at the back of the seats. The entertainment system provided over wifi is impossible to connect (spent almost 2 hours trying until giving up) and internet is not free too. There is only paid food on this flight (~ $15 / meal).

Reviewed May 2019

review from
8.0

Cons: My baggage did not arrive in my final destination

Reviewed May 2019

review from
8.0

Pros: Crew was very friendly and helpful

Cons: This was the first time in 37 years that I have flown so i had a little motion sickness but that has nothing to do with your crew or airline. This experience was very good thank you

Reviewed May 2019

review from
8.0

Cons: From Vancouver to Los Angeles no screen seats no Entertainment

Reviewed May 2019

review from
7.5

Pros: We were a little cramped in, but overall it was nice.

Cons: Not much. It was a quick flight overall.

Reviewed Apr 2019

review from

6.0

Cons: Check in and getting boarding passes

Reviewed May 2019

review from
4.4

Pros: We didn’t crash

Cons: Late again ... like WestJet

Reviewed May 2019

review from
5.2

Pros: Entertainement

Cons: Cancelled flight , partie of 5 No reason given Had to stay 1 more night in Vegas or 24 hours in Toronto There better refound me for extra meals and hotels rooms ... about 900$ extra expenses because of all that

Reviewed May 2019

review from
5.0

Pros: Short and Sweet smooth fligjt

Cons: Horrible delays in boarding no tv no entertainment at all.

Reviewed May 2019

review from
6.0

Pros: Crew was nice.seats and storage better

Cons: Food choices too small, nothing hot, way to expensive

Reviewed May 2019

review from
6.0

Pros: Crew was nice. Hard landing,cramped seats

Reviewed May 2019

review from
2.0

Pros: Didn’t make my flight

Cons: If the app didn’t send me a message saying my flight had been delayed when it was in fact on time.

Reviewed May 2019

review from
2.0

Cons: Our trip got completely rerouted - we are still in Edmonton and expected to be with family in Regina a couple of hours ago. :(((

Reviewed May 2019

review from
0.0

Pros: I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00.

Cons: I was not given correct information and being a very novice traveller did not check the information.

Reviewed May 2019

review from
3.3

Pros: Easy check in.

Cons: Male attendant rude. For some reason refused my request for water in addition to cup of orange juice during beverage service. First time ever I was refused water by an airline.

Reviewed May 2019

review from
5.0

Pros: The flight crew were nice and efficient and the aircraft was clean. The food selection was not bad: more vegetarian options would be nice. The flight itself was smooth and I felt safe.

Cons: Our flight from New York to Toronto was 45 minutes late. It was due in part to unbelievably poor organization: we couldn’t hear the person telling us which section was boarding, there was no clear line up and only one person slowly checking our boarding passes. Almost late for connecting flight.

Reviewed May 2019

review from
3.6

Pros: The crew were nice and friendly.

Cons: Plane was late for over an hour.

Reviewed May 2019

review from
3.2

Pros: Seat was comfortable

Cons: Very delayed

Reviewed May 2019

review from
6.5

Cons: We never made it to our holiday destination. There were a handful of going to BDA from Pearson. Your inbound flight was late. Would it have killed you to hold it for 5 mins?

Reviewed May 2019

review from
6.3

Pros: Cramped seats for someone 6 foot 5.

Cons: Nothing, I just hate flying

Reviewed May 2019

review from
5.2

Cons: We lost an entire day of our vacation to managing flight changes that were poorly communicated to us. We received a number of mixed messages and our entire group spent hours on hold, on the phone, in line for literally hours at check in, and several mistakes were made with our party’s information.

Reviewed Apr 2019

review from
2.0

Cons: Everything

Reviewed Apr 2019

review from
2.0

Cons: 1. For the flight to not have been cancelled. 2. For a replacement flight within 12 hours. 3. Hotel vouchers and meal vouchers for those that could not get on a flight for longer than 24 hours post original flight! Disgusting the way passengers have been treated

Reviewed Apr 2019

review from
2.0

Pros: It booked the wrong date and I had to repurchase the ticket. So all the savings were lost plus a ton more. Last time I use this service.

Cons: The date and flight I picked were the right ones. I’m sure it was my own fault so it is what it is. I’ll just book through the airlines directly and pay the extra money and ensure the flight is the day I picked.

Reviewed Apr 2019

review from
3.3

Cons: The flight was full and my carry-on had to be checked due to other passengers bringing oversized carry-on. The beverage service did not occur until 10 minutes before landing. Options were limited to water only. The flight was extremely rough and the pilot slammed the plane on landing.

Reviewed Apr 2019

review from
4.0

Cons: Bathroom had no light Seats hard and uncomfortable Did not offer any entertainment rental like Air Canada

Reviewed Apr 2019

review from
2.6

Cons: Flight was delayed two hours and not handled well by the airport staff. Boarding was a mess and disorganized. We were not kept informed of the reasons for delay.

Reviewed Apr 2019

review from
2.0

Cons: Crew was awful. Do not fly westjet leaving Las Vegas.

Reviewed Apr 2019

review from
3.6

Pros: An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall.

Reviewed Apr 2019

review from
6.0

Cons: food to purchase: very few options poor food

Reviewed Apr 2019

review from

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