Pros: "Seatt space was great."
Cons: "The seats didn't recline at all making it nearly impossible to sleep."
Pros: "I upgraded to the bigger chair and it was comfy."
Cons: "A cup of water would've been nice."
Pros: "The boarding was relatively quick and it was timely"
Cons: "The additional costs at Spirit are ridiculous. The flight price totally fools you on the front end given the additional costs that come later. That said, the comfort is poor. Seats don’t recline and are poorly cushioned. I will not be choosing Spirit again for my future travel needs."
Cons: "Better seating, meeting time hacks, and complimentary snack/water"
Cons: "This was a great value and we enjoyed the flight"
Pros: "Take off & Landing was excellent"
Cons: "Decending was very smooth"
Cons: "Late leaving, really cramped seats"
Pros: "In-flight, no one (flight attendants) really bothers you."
Cons: "Communication amongst the airline and it's PAYING customers, TERRIBLE."
Pros: "Stewards were very nice"
Pros: "Nothing. Their seats don't even recline."
Cons: "The airline is a rip-off."
Pros: "Quick non-stop destination flight booked a day before for very cheap. Wonderful."
Pros: "It was clean, and I felt like I got a good deal and the staff was very friendly"
Cons: "The other passengers were interesting... lots of swearing, I wouldn’t take my kids on one of these flights"
Pros: "It was smooth and uneventful. At 6 AM that is saying a lot...!"
Pros: "Flight crew was nice enough, but the intercom woman was very annoying; spoke like we were children. How many times do you need to announce a last bathroom call? 1 is diffident. 5 is excessive."
Cons: "Charge you for EVERYTHING. Seats were so small i couldn’t bend down to find my headphones in my bag on the ground. I’m 5’4” 115 lbs. no in flight WiFi or entertainment. It was a long flight."
Pros: "Pilot was fantastic. Kept us informed as we had to wait a little getting to an open gate, but the landing was the smoothest I ever experienced."
Cons: "Your plans suck! The seat I used had a bar across the bottom that had no cushion. It should be taken out. And the fact that the seats don't recline is very bad for back and necks. It's a shame, riding in the is like riding in animal cargo."
Pros: "Nothing bad service I’m not going to use spirit ever again"
Cons: "Everything was bad"
Pros: "Long delay and had to pay extra at the counter for unfriendly online check in. Also you have to pay every little thing."
Pros: "Great trip. Just got me to LAX on time and easily"
Cons: "Everything was fine"
Cons: "I usually don't care too much about my flights from LA to Seattle since it's only a 2 hour flight. This was my first time with spirit and it was horrible from start to finish. Staff was unfriendly checking my bag in (I had to pay $82 for ONE checked bag), boarding the plane was a complete unorganized mess, the flight was bumpy and uncomfortable, the beverage I asked for on the flight was out of stock, the landing was horrific. By far, worst 2 hours on a plane I've ever experienced."
Pros: "Friendliness On time"
Cons: "Seats offer too little room...coffee was not good compared to that served on competitors carriers."
Pros: "Boarding was efficient."
Cons: "Bare bones is one thing but it was a flat out uncomfortable trip. Felt gouged by pricing policy despite being aware they are a budget carrier."
Pros: "On time/early departure."
Cons: "Since the seats are basic- it's hard to sleep. Definitely recommend a neck pillow."
Pros: "Friendly staff, smooth flight"
Pros: "If you want a seat that reclines, it is $100 more. Carry on luggage $59. Ridiculous fees"
Pros: "Fast boarding and departure"
Cons: "The fact that you charge for every little thing... as if we didn't already pay enough for the tickets that you charge for seats for sodas ect... definitely a joke of a airline for sure"
Pros: "Don't let the low price fool you! You will end up paying the same price for Spirit flight, very close to a similar ticket from other airlines. The only difference is that Spirit will charge you little by little (for carry on, boarding pass, check-in, etc.), plus offering you a very uncomfortable seat (unadjustable)."
Pros: "The crew were great, especially the main attendant, he was hilarious. On our first flight, I was surprised to find that we were sitting in first class, which was awesome for my wiggly 9 year old and me."
Cons: "We were on the same plane from Seatac, WA to Detroit to Atlanta, to Orlando, so no longer than 15 minute layovers. This meant no time to eat at airports and no time to charge devices. Since there was no in flight movie and nowhere to plug in anything on the plane, my son was extremely bored and it was stressful for me to keep him busy for 10 hours! On top of that, there were no in flight snacks and the food was overpriced. Also, the baggage fee is insanely high."
Cons: "Ended up paying more for this crappy airline because I didn't realize they charge you $50 per direction for a carry on bag. Wish I would have just bought ticket for better airline. Horribly cramped plane. Also they charge for snack and bev on plane! Cheap airline poor services."
Pros: "Leg space in plane."
Cons: "Unknown fees for everything."
Pros: "The plane was nice looking, that's about it."
Cons: "My arrival flight was dirty, I believe I contracted some kind of rash from the nasty seat, the crew almost tried to find a way to charge me for napkins while I was attempting to clean the seat, I had to pay $180 for one carry on each for my fiance and I RT, the return flight was delayed, back on time, then delayed 3x which caused us to miss an opportunity for a late check out from our hotel and we spent 4 unnecessary hours at the airport. I will never recommend Spirit or travel with them again."
Pros: "Friendly personable crew"
Cons: "The seats are TINY. I am 5'3" and I felt cramped. The poor fellow next to me was miserable. Also, not one complimentary drink or snack?"
Pros: "Boarding was easy. Nearly empty flight."
Pros: "Easy boarding"
Cons: "The most uncomfortable seats I've ever sat in. They don't recline at all and almost lean you forward so you have to hunch. Would have been tolerable for the price, but all the extra tacked on fees were irritating and about deceptive."
Cons: "I did not realize I would be charged for my seat, water , food, carry on bag! It was an extra $120 more than I expected. I felt it was misleading!"
Cons: "I had never flown Spirit Airlines before. I didn't know that I would have to pay for a carry on bag and pay to select a seat. I was disappointed that the seats did not recline and that there was no food offered onboard."
Pros: "1. Cheap tickets. The catch? You have to pay for carry-ons. Depending when you pay for it, you can end paying for carry-on more than the cost of the ticket. 2. Do you have TSA pre? Doesn't matter because they do not partner with TSA pre so you will end in the slow checkpoint. 3. You couldn't print your boarding pass? Bad news, they do not support Apple wallet or electronic boarding pass. 4. You want to check your luggage or print your ticket at the counter? They are only available for 4 blocks of ~ two hours during the day (SEA). 5. Can't choose your seat unless you pay extra. I prefer to pay twice rather than fly on Spirit again."
Pros: "The customer service reps were great ... and tried to offer alternatives / options to the unexpected cost of both the carryon and checked in bags."
Cons: "the unexpected outrageous price for a standard carry roller bag -- which was totally unexpected."
Pros: "They upgraded me. The upgraded seat was very spacious. The staff was nice. Very punctual. Easy/fast to board and deplane because people don't have tons of bags. Overall, super easy and no frills, which I liked."
Cons: "No TSA pre-check at Seattle? People need this... Luckily, the nice guy at the check-in counter helped to get me through, but otherwise I would have missed my flight. No option to purchase wifi?"
Cons: "Spirit Airlines looks like it's the cheapest airline when you book your ticket. What they don't tell you explicitly is that they charge you an extra $65 at the gate for your second carry on. It's in the fine print. They refer to it as their “unique business model”."
Cons: "No customer service, seat are not comfortable"
Pros: "No frills, comfortable flight, clean cabin"
Pros: "The attitude's of the staff was excellent..."
Cons: "I didn't like the high prices for luggage and why I couldn't pay for my bag on line after going to your site repeatedly?!"
Pros: "Courteous flight attendants who seemed to be happy with their job."
Cons: "Yes, the tickets are cheaper, but the one personal item really is just your purse/handbag/backpack. Carry-ons cost $55. If you check the carry-on it's only $50. We misread this policy and felt a bit 'bamboozled' by it. Also, don't be late for check-in. If you're not checked in 45 minutes before domestic flights, you're late."
Pros: "Hard to like anything when I was already in a bad mood because of the delay."
Cons: "Flight was 3 hours late. I had to wait with my daughter and mother for 3 hours until we finally boarded at 1AM."
Pros: "I liked the fact that because of a death in my family and plans having to abruptly change, I was assisted greatly by the Seattle staff."
Cons: "I don't know how you get away with charging what you do for checked luggage, AND THEN for carry on's as well, but you should be ashamed of yourself. TRULY."
Pros: "Smooth check in, boarding and flight was on time. Won the the seat assignment lottery and all passengers in the group were seated together. As a reminder- read about the baggage restrictions on Spirit airlines. If you are clueless, you will be angry at the gate/check-in."
Cons: "Attendants were not helpful, DO NOT CHECK IN AT THE KIOSK. The attendant was spying on us and instead of informing us about their fees on checked bags, she treated us like criminals breaking the law. DONT LET THE $20 SAVINGS FOOL YOU. You will pay for it dearly!"
Pros: "It was a smooth flight."
Cons: "When called on the phone with questions...after trying to solve myself on the computer I called them. Already flustered they didn't speak very good English and after half hour, I was transferred to another person. That is when I got my answer. They charge for EVERYTHING and a healthy price. I will never fly with them again. Had to pay for luggage both ways, food and drink on plane, not to mention a boarding pass if not printed out before departure. When purchased the tickets, there was no information about this unless I researched the airline before purchase."
Pros: "No frills"
Cons: "No frills"
Cons: "You have to pay for drinks. Water everything"