Took forever to take off, AC was nonoperational. Very discomforting!
Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar
AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before.
Them blaming us.
Nothing Aeromexico personal was rude again
They said that we need to paid them the baggage’s and didn’t want to solve the situation. Be Aware if you book a trip with this two airline as you will finish paying twice the baggage fees. THEY STEAL YOUR MONEY!!
At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying
had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.
Average. Expectation for US airlines are so low this flight score average.
much room. great entertainment. great crew
I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.
having to gate-check our hand luggage
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