Daily cleaning, installation of cabin HEPA filters
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 42m.
In the past 3 days, the cheapest round-trip tickets were found on United Airlines ($1,170), American Airlines ($1,230) and Multiple Airlines ($1,261).
When flying out of Incheon you will be using Incheon Intl, often referred to as Incheon Airport. You will be landing at Tallahassee, also known as Tallahassee Airport.
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Scores according to KAYAK customer reviews
Cons: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Pros: "All was well as usually except..."
Cons: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Cons: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Pros: "Except for crying babies, all is well. Commendable"
Cons: "Same food every year after year"
Pros: "Flight that was not sold out!"
Cons: "Delayed takeoff again"
Pros: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Cons: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."
Cons: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Pros: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
Cons: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
Cons: "Good customer service"
Pros: "Great service and decent food, clean new plane!"
Pros: "Timely and professional services,well polite and corteous staff"
Cons: "Flight delayed 6h Terrible"
Cons: "too little leg room."
Pros: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Cons: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Pros: "upgrade the food quality"
Pros: "Service, comfort, and seat room."
Cons: "Everything was enjoyable on return flight"
Cons: "We are delayed for 2 hours"
Pros: "Watched a great movie "spotlight" on board"
Cons: "Flight was delayed a little"
Pros: "Everything you do it's the best"
Pros: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Pros: "The entertaiment choices were very good on such a short flight."
Cons: "Seat was so cramp to the point of suffering."
Pros: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Pros: "Great service and entertainment"
Cons: "Food was no good"
Pros: "Rr00m for legs and food"
Pros: "Everything,crew was great, food was decent"
Cons: "I'm a tall guy so I didn't have enough leg room to lay down"
Pros: "Korean Air always very comfortable and clean. It gives me good impression all the time."
Pros: "I had a great flight good service and excellent food."
Cons: "No complaints"
Pros: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Cons: "Baggage handling (rough), de-planing."
Pros: "Nice airport and huge"
Pros: "Got a free upgrade to business class, lovey airline."
Pros: "My flight departure at 1835 on 19 January 2016,I have arrival at Korea Icheon airport 2 hour before departure. I was so surprise that they was a very long queue at the check in counter with all Korea air. The check in was so slow till have to Waite for about 1 and half hours.after getting my boarding pass and I have only 20 min to do my immigration and customer clearance. And 5 min run to the boarding gate. Korea air should let us know if the check in was so slow and advise us to arrival at the airport 3 hours before departure."
Pros: "Everything was good, I enjoyed my long flight"
Pros: "The movies were ok"
Cons: "My flight was delayed twice. We were told that we would depart at 715 but had to sit in the plane until 9. There was a very fine snowfall on Seoul but whoever was in charge of defrosting equipment didn't start until much later. The flight attendanta didnt give us any information until I asked why we had not taken off yet. No refreshments were offered during this entire time. The food was horrible and the seats werw very uncomfortable. This partcular flight to Bangkok was handled very poorly and I will never fly with Korwa Air again. Absolutely awful."
Pros: "Polite crew, good service, latest movies, comfortable."
Cons: "The cous cous was congealed into one lump. Water in small bottles would be appreciated."
Pros: "This almost 14 hour flight went surprisingly quickly despite being in Economy. The seat space was unusually roomy for economy. They served two complete meals (superior to what you get in First Class on an American flagship carrier) plus a snack and periodic juice. The sky was totally clear over the Gobi Desert, Mongolia, and Siberia, and it was fun to be able to see these regions I have read about since a boy but never visited. The Seoul airport is quite nice and the connection was easy (unlike, say, Bangkok). Korean Air definitely is an airline I will use again."
Cons: "I would have liked more entertainment selection (e.g., there was only one movie in Spanish on a flight to Spain and the TV selection was fairly small). I wish they had been a bit more generous with the beer and wine."
Pros: "Staff was very helpful"
Cons: "No negative experience with Korean Air."
Pros: "Nice clean plane. Crew members were pleasant."
Cons: "Waiting in a very long line at the Airport in Seoul to Check my bags. Nothing is wrong with waiting but when you have more than 10 empty checking counters something is wrong with your logistics.Should have a system where no customer wait for more than a half hour ( half an hour is also too long but acceptable). Definitely shouldn't have paying customers waiting in line for over an hour. You guys know your busy days and your off days plan accordingly."
Pros: "meals and drinks good selection of movies"
Cons: "touch screen at my seat was hard to press I didn't mind too much, but the bigger games were slow to load."
Pros: "Flew many times before with Korean Airlines. Food and service are great. Overall a good experience."
Cons: "With a 14 hour flight, I thought there would be three small meals rather than two. Flight attendants were slow in asking for drink refills. My connecting flight was two hours late due to understaffing in Korea. This pushed back my arrival time, cutting into the next phase at the airport."
Cons: "Since I could not get a boarding pass in Victoria,there are necessity to get one at Inchon. I had to run around to find KA transfer ticket booth. There should be good instructions given ahead."
Pros: "As usual great customer service and excellent food."
Cons: "I didn't like the fact that there was visible difference in the quality of flights between SF - Seoul and Seoul - Mumbai. The Seoul - Mum flights didn't have clean toilets and somehow felt less clean. I don't know whether the plane was just old or something else."
Pros: "Food, entertainment, convenience pouch, and comfort are all good."
Cons: "The boarding and crew on this leg could have been improved."
Pros: "The flight was on time, not delayed and the staff was excellent"
Cons: "I have always been pleased with my flights and Delta/Korean Air and choose to fly this airline between Seoul - Detroit."
Cons: "Unable to check in from international arrival, and then only able to some time later. Also domestic check in at inching is downstairs but you don't find this out until having got back upstairs!"
Pros: "I loved the flight (Thanks Korean Air Flight Attendants!). The aircraft was an Airbus 380-800 and each seat in coach had legroom, a USB charger, access to 110AC, and an individual screen that had games, tv, movies for me and the family. Great airplane, crew, and 13.5 hour flight. Additionally, Incheon International (S. Korea) is in my Top 2 airports of all time."
Pros: "In flight entertainment was good but can be even better with more movies selection. Food was good, esp top up with ice cream for dessert."
Cons: "The landing was rough."
Pros: "So so"
Cons: "More care and warmth"
Pros: "Crew were Great, With great service"
Cons: "No comments"
Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Pros: "Boarding was smooth."
Cons: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Pros: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Cons: "Just don't like all the trips to and from flights on the bus at Doha."
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Pros: "Crew was nice. Seat was broken for recliner."
Cons: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Pros: "Empty plane."
Cons: "Service very reactive, particularly with so few passengers."
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Cons: "Seat comfort"
Pros: "Crew and flight time"
Cons: "Entertaiment - pleasee TV"
Cons: "Seat comfort was not very good.. and food was bad"
Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Cons: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Pros: "The food and service."
Pros: "The long flight from Houston to Doha was good."
Cons: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Pros: "I was already travelling 5000km so I didn't notice anything"
Cons: "Turbulences ... but it's ok."
Pros: "Good movies, comfortable seats"
Cons: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Pros: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Pros: "Comfortable, on time"
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Cons: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"
Pros: "Excellent service"
Pros: "Got upgraded to Business Class :-)"
Cons: "Not much of Movies options to watch"
Cons: "horrible customer service at Doha Airport"
Cons: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."
Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Cons: "Catering and seating. They ran out of food and drinks"
Pros: "Excellent customer service, smooth boarding, good food."
Cons: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Pros: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Cons: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."
Pros: "Timing n service n crew r nice n friendly"
Cons: "Older airplane"
Pros: "Nice crew."
Cons: "One economy cabin as packed with people and the other economy cabin had only 1 person per row. Spread people out more so that they aren't really uncomfortable for a 12 hour flight."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."
Pros: "I was upgraded to business class for the first time in my life. The food was good, and plentiful, in both classes. The stewards were accessible and friendly, the seats were comfortable. The movie selection was good"
Cons: "I was trapped in the window seat, because my neighbors were sleeping. Not Qatar's fault"
Cons: "The delay from Bahrain to Doha. We delayed around 30 min. On the plane before take off."
Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"
Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Cons: "Good for now"
Pros: "Smooth flight"
Pros: "The food was exceptional! I’d order it again at a restaurant if I could!"
Cons: "Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines."
Cons: "The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle."
Pros: "It got us to Atlanta on time."
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Pros: "Good crew and amazing always ask if anything I needed."
Cons: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."
Pros: "Great crew, nice plane, awesomeness me entertainment"
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Pros: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Cons: "Better customer service."
Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"
Pros: "No problems. Service was great and we got there slightly faster than anticipated"
Cons: "Flight duration but that’s impossible to change so other than that nothing :)"
Pros: "Excellent crew and clean aircraft"
Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."
Pros: "Seat comfortable and amazing crew"
Cons: "Choice of movies somewhat limited"
Pros: "Plane was clean & modern"
Cons: "More leg room"
Pros: "We flew first class, so the legroom was good, and the sets weren't narrow as they are in coach."
Cons: "Flying first class domestically now is really more like flying coach used to be 20 or 30 years ago. It's very basic, and the extra cost is simply for a bit more breathing room."
Cons: "More leg room."
Pros: "Boarding: c'mon...too many groups and subgroups. Radiculous!"
Cons: "STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!"
Pros: "Nice to have more room in the premium economy section."
Cons: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."
Pros: "Delta Premium Economy (or whatever it's called) is definitely a step up. Food is pretty good and seats leave more room, so you don't feel crunched."
Cons: "First seat (no chance to put thngs underneath seat in front) MUST have a real space (as even economy generally has). There was a small pouch that would fit almost nothing. Staff was poor. Never a smile or friendliness from flight attendant and no help when asked."
Pros: "On time departure. Amazing entertainment selection. Awesome flight attendants. We had a very pleasant and easy experience. Love Delta!"
Pros: "Not crews fault that DELTA changed my flight at last minute!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "All was good"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Cons: "Seating poor — crowded and little leg room"
Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Pros: "Overall experience"
Pros: "Friendly crew"
Cons: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Pros: "Free movies available in-flight"
Cons: "temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)"
Cons: "The seats were very close together which made for an uncomfortable experience due my knee injury and upcoming surgery."
Pros: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Cons: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."
Pros: "Nice plane staff"
Cons: "Very hot airport. Having to load plane outside (hotter on tarmac). Then Delta being 3.50 hours late. Sitting in a hot airport for 6 hours. Not my idea of fun"
Pros: "Delta is professional and safe. The best fares ever."
Cons: "Lack of food/snack choices. Seem like a shortage on ice."
Pros: "The entertainment was good."
Cons: "The check in and boarding process in Incheon was terrible! My flight ticket was printed and had the wrong name, which the agent at the check in desk did not catch. It was not until I went to the security line when they found a mismatched name. I was asked to go through security THREE TIMES. And then at the gate, I was supposedly "randomly selected" for ANOTHER swab/swipe security check. The flight itself was uncomfortable. There are not enough bathrooms for the number of people seated on the flight. The entertainment was the only excellent and recommendable thing about this delta flight."
Pros: "Boarding is about the only thing I liked."
Cons: "This was a 2 layover rebooking of a one layover flight, which was late (I would be missing my connection). I asked an Air France rep in Japan to assign me an exit row seat (it’s a 14 hrs flight and I am almost 6 ft tall). She showed me the plane diagram and picked a seat, but when I arrived it turned out I was in a row directly behind. WiFi did not worked and the flight attendant said “they could not do anything” My film was interrupted twice (with a random film drubbed in Korean) and had to be reset manually Food was not great (and menues are identical on all delta flights - this was my 5th delta flight in the course of one week), the snack in particular (leek and mushroom cream soup-like mass wrapped in a tortilla - who ever thought of this? And one of the flight attendants was aloof and snappy."
Pros: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."
Pros: "Seat was upgraded."
Pros: "Great movie selection"
Cons: "All was great"
Pros: "Be nice if the first plane had worked. Almost one hour late leaving ATL."
Pros: "The food is delicious and there are healthy choices, the staff helped me put my carry on into the overhead bin, which was super helpful because I'm only 5ft tall"
Cons: "The entertainment selection was not that good. They had some new movies but nothing you could turn your brain off to. The selection on my second 50 minute flight with delta had more options and variety than my 14 hour korean air one..."
Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "Great service, polite staff"
Cons: "Incredibly tiny seats, even for my girlfriend, who is 5'6""
Pros: "It got me home."
Cons: "Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best."
Pros: "Boarding was fast and easy."
Cons: "The food was very bland, we had to wait 25 min on the tarmac waiting for take off."
Pros: "Aeromexico Boeing 737s are great. No complaints here."
Pros: "Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days."
Cons: "Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport"
Cons: "Waited on tarmac in Mexico Cory for 50 minutes to park the plane"
Pros: "Not a thing"
Cons: "The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements."
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Pros: "On time"
Cons: "Seat space is miserable"
Pros: "New airplain . Got upgrade to Club premier"
Cons: "Get on time . Boarding process"
Cons: "Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in."
Pros: "Decent on flight entertainment"
Cons: "1 hour delay in the flight"
Cons: "Will not travel with this airline again"
Cons: "Choice of music and movies limited."
Pros: "good servide aboard,great flight,very pro crew."
Cons: "Disorganized, poor communication, crew let's everyone cut in front when they open a new line."
Pros: "The staff on board was very friendly and helpful."
Cons: "Once again the gate crew was rude. I was in line behind a family that had trouble with paperwork and once they finished let them through then sent me to the very back of the last line to board. I do not speak fluent Spanish and when I tried to clarify was told very curtly “ontra linea” and he forcefully pointed to the back of the line and turned away."
Pros: "Average flight. Nothing special."
Cons: "No entertainment system. Nothing Thanks I bring my Ipad. Spend play Solitaire."
Cons: "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."
Pros: "Is so quickly boarding and the service inside is very good"
Cons: "The space in to chairs... for the people big is complicated"
Pros: "The crew was very nice helpful and always there in case of questions. We arrived earlier for about 18 minutes it was unexpected but good. Thank you."
Cons: "This time the flight had a no service bathroom in the back so because of that there was a huge line. I think in those situations the first class bathroom should be an option to use it was a little or more than that for some passengers because some times is hard to wait. But first time this happens and is not the crews fault. Thank you"
Pros: "All of the foreign stewardesses were kind."
Cons: "The Asian stewardess was rude when I had asked for an extra sandwich and peanut pack because my father is 65 and long trips make it hard for him to move."
Pros: "The movies"
Cons: "Los asientos pequenos"
Pros: "Staff was pleasant, the flight wasn't full and they spaced us out nicely. The volume was difficult but at least the movie/entertainment was available this time on the long flight. Always nice to have something to eat, even if it's not awesome :) Flights were basically on-time."
Cons: "This is not a problem with AeroMexico but I found it absolutely RIDICULOUS that our flight crew had to deplane from their in-bound flight - and Go Through Customs & Immigration - only to turn around and get back on the plane for the return trip. INSANE and Embarrassing as this does not happen in other countries - not even Canada."
Pros: "Es un viaje largo y estuvo muy bien la comida y la atención"
Cons: "There was plenty of overhead space on the plane when I boarded yet i was forced to check my bag at the gate. Delayed me by at least 15 mins."
Pros: "The only 2 thing I liked was the flight was peaceful and the movies."
Cons: "No me gusta como me trataron uando le pregunté a las aeromosas donde estaba el l baño contestan como enojadas o cuando pregunté si el jamón del sándwich era d puerco o d pavo Y me contesto de mala gana q no sabía con un tono molesto. o cuando pregunté si tenía q llenar la forma q dan antes d bajar el avión y me contestaban enojadas uno respondían a mi pregunta. Y no es la primera vez q me pasa siempre son haci. Deberían tener más tacto para tratar a los clientes y ser más amables. Gracias a nosotros los q viajamos en avión ellAs tienen trabajo."
Pros: "Everything was great. The airplane was comfortable and clean."
Pros: "arrived ahead of schedule"
Cons: "took an hour to taxi after landing no vegetarian options for food"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Pros: "They charge for the baggage, before they didn't. But at least the crew and travel was great. There was an hr delay because the plane had to stay in another state according to the pilot, something bout a snowy weather. No biggie. And the airline still offers complementary food and drinks. At no charge. Loved it."
Cons: "The delay. But that's weather for you. Glad they replaced the delay with food."
Pros: "The airplane where I traveled was huge a comfortable, I loved to have my own little TV and being able to choose a movie . The staff was really nice. I wish you had flights from Tijuana to Puebla, Mexico. Please let me how can I find out about your promotions. firstname.lastname@example.org"
Cons: "That I did not travel in the first class or in one of the seat that where after the first class. Those that can be reclined and have a lot of space. I believe they are also first class. Let me know what I can do to be able to travel in one those seats."
Cons: "My flight was late which caused me to lose my connection and the airlane did not provide a hospitality stay at a hotel."
Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."
Cons: "No internet service available."
Pros: "We initially had a big scare because they had overbooked the flight and we were told that we had no seats. We had to pay an extra $50 to check a bag because, although when totaled we were under the weight limitations, each individuals weight combination was over the 10 kilos maximum allowed."
Cons: "We were lucky enough to get seats in First Class (at no extra cost). Although the return was not on first class the food and free drinks (including alcohol) were satisfactory."
Pros: "I️ likedthe attention of the flight attendants in flight"
Cons: "The check in at the counter was a nightmare. While we had checked in online already we had to wait in line for over 2 hours! We arrived at the airport and got in line right away. They started calling people’s flights that were leaving in less than 20 mins and that’s when everything became a nightmare. Everyone was so disorganized and people that were leaving in less than 20 mins were put on a different line. The line we had been waiting on was put on hold but the line next to us was not so now we had to wait for all the people (which was about 70) to get checked in. As my patience ran out i went up to the counter and tried to just get my bags checked so we can be on our way to our gate and of course i get the answer that i have to wait because i still have enough time (our flight was leaving in 40 minutes). then they brought a supervisor over to tell me the same thing- there was absolutely no help. By the time we were able to go on to our gate we had exactly 20 mins until our flight left. Very unacceptable. It looked like it was everyone’s first day at work and no one knew what they were doing. we fly delta all the time and i know Aeromexico now works with delta but they need a lot more training on what customer service is all about"
Cons: "The airline"
Cons: "I couldn't watch movies so I asked flight attendant she said " watch next screen ". But there was someone sitting! How can I do that!!! They didn't say sorry"
Cons: "Delays with immigration meant I missed my connecting flight to Tuxtla. They should allow people with connecting flights to go to the front of the line. Ridiculous system the way it is now."
Cons: "I document my suitcase they opened and stolen my clothing"
Cons: "Our flight was cancelled and we received no help. They kept referring us to other departments for assistance and i have wasted hours on the phone trying to get a refund for a service they did not provide."
Pros: "As soon as we were on the plane the service was efficient and very courteous."
Cons: "My flight was cancelled. The process was very disorganized, they did not honor previous seat reservations even when people paid extra for a better seat. They treated customers as if it was their fault."
Pros: "I was in Business Class It was confortable."
Cons: "Food was mediocre. Didn't offer anything except for dinner upon boarding and breakfast before landing. It was a fourteen hour flight."
Cons: "Everytime we fly with Aeromexico our luggage is misplaced. This is the third time our luggage has been lost or forgotten. When asked for assistance not one flight member is there to help, and we end up waiting hours for assistance."
Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."
Pros: "The flight was on time and I had no issues filight attendants Aeromexico in Guadalajara on either trip."
Cons: "The Customer Service agents at ORD are pretty bad, not knowledgeable and quick to pass on the buck. I was not allowed to bring on an extra package I had with me (pre paid) and was asked to take the package to TSA for approval. TSA approved it but the ticket agent still did not allow me to take it on, now I'm out $45. Also they made me check my carry on because it was slightly larger than the recommended size, even though it fits in their recommend size criteria."
Cons: "The flight details by the Captain. Came on at the end of the flight"
Pros: "Flight was on time. Nice to have snacks and drinks for such a short flight. Smooth take off and landing."
Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."
Pros: "Short swift flight"
Cons: "The way the plane was boarded took a long time for such a small flight"
Pros: "Excellent crew staff helping elderly handicapped man. Thank you from Team Trump."
Cons: "Snack would have been nice. Haven’t eaten since 6am before we left providence"
Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"
Pros: "The beverage selection was good and entertainment was good - no delays and early arrivals - boarding was easy and well managed"
Cons: "Aisle seat Middle Row D, Economy class, very little leg room- 175cm/5’9” - not enough knee space to stretch out without burying your knees into the seat in front- dinner meal was good - snack was subpar - no replacements for snack if you didn’t like your 1st choice - didn’t have that problem but a woman 1 aisle up was rudely addressed by the flight attendant for asking if she could discard her sandwich in exchange for Ramen- the same attendant even loudly told another attendant not to girl this poor lady some noodles - they cost $1 at the store - don’t know why she was holding out and making a scene over Ramen"
Cons: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"
Pros: "The crew was friendly and the flight was almost on time."
Cons: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."
Pros: "My wife and I chose premium economy for the long flight from L.A. to Sydney. I believe it was well worth paying for the differential level of service."
Pros: "The crew was very nice. The seats uncomfortable."
Cons: "If I can avoid flying American I will... on my way to Rome, 4 hours delay due to technical issues. Same plane on our way back, 2 hours delay due to technical issues. I did not feel safe knowing that plane has so many technical issues. Had to wait almost an hour on the plane to get to our gate."
Cons: "A movie could have been played with subtitles at least. The screen was lowered but it was off all the time except for the videos of how to use seatbelts."
Pros: "On time"
Cons: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."
Pros: "comfortable seats"
Pros: "Crew was very nice"
Cons: "No drunk option other than orange juice or water, and orange juice gives me heartburn so more options necessary"
Cons: "No entertainment or WiFi at all"
Pros: "The pilot got us to Dallas ahead of schedule which was a big help because I was concerned about making my connecting flight. The stewardess assured me of the process and said not to worry."
Cons: "The food combination was a bit strange and we need a non spicy option. The bibimbop was good because I could control the amount of spice."
Cons: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."
Cons: "Flight delayed, interior of aircraft was deteriorating"
Cons: "There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights"
Pros: "Getting from A to be safely"
Cons: "Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor"
Pros: "Everything except the food."
Cons: "A four hour flight departing at 5pm SHOULD HAVE SOME EATABLE FOOD!!!! I am sick to death of going hungry on these flights because there is nothing I can eat on board."
Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."
Pros: "The food was good and there was a great entertainment selection."
Cons: "The one calling out the group numbers was unnecessarily rude. Then when I couldn't pull up my boarding pass to see my seat number the woman at plane's door acted like they was nothing she could do to find out my seat. Luckily another flight attendant actually knew how to do something and cared about me getting to my seat. For the flight, the air quality in the plane wasn't good and they seats felt like small prisons."
Pros: "Clean plane, kept cabin lights dim the whole flight until the plane was parked at the gate, and music at a good volume"
Cons: "None at all"
Pros: "Same size and capacity flight, my instrument was not an issue."
Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."
Cons: "Delayed for about 45 mins"
Cons: "Air conditioning seemed to be inoperative. I asked the flight attendant and they said they couldn’t do anything about it. When it’s a 12+ hour flight that’s a problem"
Cons: "Getting baggage took an hour"
Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"
Cons: "The seats were really bad, it was our first trip on a 787 and I will never do it again. Not as bad as the Airbus from MIA but considering it's 13 hours it was totally rubbish. We normally fly the 777 with Air NZ, after this we will go back to them. The staff, as always were helpfull and pleasant, the plane was quiet but the seats....."
Pros: "Great plus amenities if watching flight."
Pros: "The staff were friendly."
Cons: "Bag drop was unnecessarily slow with long processing lines. The gate area and on-boarding process was a zoo. Business Class seats (opposing design) were spartan and relatively uncomfortable. My upstairs 50B seat viewed directly into the wash room which made sleeping impossible. Food was not good. Overall, this is the weakest Business Class experience of recent memory especially for a newer wide-body aircraft."
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."
Cons: "We boarded, sat on the plane for a while, backed up from the gate, then sat for a while longer. 3 hours later, we had to go back to the gate because we reached the legal limit they can hold us on the plane on the tarmac. Another hour and a half or so later, we finally took off for JFK. We missed our first connecting flight and the second connecting flight I was able to rebook."
Cons: "Short flight, so food offering was little pretzels."
Pros: "The flight went very smoothly once we were finally on our way."
Cons: "Kiosks that worked were rare. Crowds trying to get boarding passes and finally getting their luggage checked were huge. Not enough staff to help confused passengers. Overall, the situation was something I have never experienced with any other airline."
Cons: "Crew behaviour is ridiculous. She says I am not here for listening you, you have to listen to us only, otherwise we will call security"
Pros: "I am going to miss the old MD80's when they are gone."
Cons: "The flight was late by 2 hours."
Pros: "For the price I got my ticket for. This was a good deal. I paid extra to upgrade to main cabin extra but well worth it."
Cons: "Got food and drinks and beer at nomadditional cost"
Pros: "On time"
Cons: "Food horrible especially for first class and entertainment did not work"
Cons: "Being late, i already have long wait at the airport"
Pros: "El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami"
Cons: "Huge delay"
Pros: "What can be said about a feeder"
Pros: "They switched my flight promptly when I missed my connection."
Cons: "I missed my connection for no apparent reasons. When asked for compensation they said there was nothing they could do and cited reasons Regarding the boarding and deboarding of a special needs passenger."
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Cons: "My flight was cancelled I am told due to lack of crew. What the heck??? It took me all day to get home waiting on standby flights."
Airlines flying from Incheon to Tallahassee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights