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There is no cabin service on this short flight. The seats were uncomfortably small and my husband required a seatbelt extender. The plane had been at the gate for 4 hours prior to boarding and the bathrooms were nasty and waterless. There was no way to wash my hands.

Too short for food or ententertainment.

Many silver flights are late, just being on time makea huge difference.

I didn't board, meet the crew, feel uncomfortable on board, or try the food an entertainment.

I couldn't make the flight, it would have been nice to have it refunded or applied to another flight.

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

Allianz insurance screwed up my flight causing me to miss my flight and now I can not be refunded for a mistake that the Allianz and vayama made. Still waiting to hear back from kayak about refunds or credits or something.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight was delayed over an hour due to paperwork. Apparently there had been some maintenance done on the plane and while the maintenance issue was resolved, the plane could not depart due to a mix up in paperwork. We sat on the runway for over an hour while they tried to resolve some confusion over who had signed off on the paperwork. Once that was resolved, we had to wait longer while the paperwork uploaded to the system. The pilot gave updates and was apologetic, and about an hour into said he'd called a Sr. Manager to get it resolved. If the maintenance checks were ok, I don't know why we had to sit on the runway for an hour due to confusion over a signature. Seems unnecessary. It delayed the flight taking off from TLH too.

It got me home.

Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best.

The convenience of not driving 9 hrs. The time for departure.

I am a larger frame person a little tight. The air did not work well so it was hot on the plane. Definitely different then a bigger plane.

Flight was on time

I liked my face mask. overnight flight

I don't think there is the option to turn off the TV

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

That I arrived

An hour late

Organized, fast check in and boarding

No issues

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

The process. The flight. The crew.

Our entertainment TV didn't work

Loved the comfortable seats and the entertainment options even though we had such a short flight. Boarding process was fast and efficient. Loved having Cheese Its as the snack!

Our return flight from Nantucket to JFK was delayed numerous times which made for a long day getting back to Baltimore. Totally understand that it was due to fog and have to say I received many texts shifting the time forward and backward.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth