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Boarding in Amsterdam is always chaotic. More complicated than needs to be ( boarding pass checked twice, once for general security, then by the airline). The bathrooms on this flight are dirty, and smelly. The food was mediocre at best The crew was decent

Didn't like sitting on the waiting pad for 30 minutes right after departing the gate. If you're going to do that, just don't board so people can still get up and walk around in the terminal. My luggage was damaged by the baggage handlers.

The gentleman at the gate I think his name is RIE was exceptional

Loved the crew! Sucks that we went from 1 hour and 8 minute layover to a 3 hour layover. But weather sucks like that.

Everything could have benn better. Short fly, no food, no entertainment and no wifi.

On the return flight, flight attendant Britt went out of her way to inform passengers that several of us had tight connections.

Flight late, the waited for a long time for “personal” to arrive at gate to dock the plane in Rochester. So annoying. This flight was expected, why aren’t personel available for the jet bridge?

Kayak botched up the booking, i had to call delta and fix. In the process Delta failed to honor my comfort plus seat assignment that i had previously.

First class is comfortable. Enjoyed a movie and was able to relax compared to coach.

No pilots so we were two hours late taking off and then no gate agents when we arrived in Salt Lake.