Find Cheap Flights from Shanghai Pu Dong to Tokyo (PVG - TYO)

everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!

nothing!

They were very accommodating and helped ensure a good travel experience (first time traveling with a young child).

Nothing

Everything. I will fly out from Narita from this point forward.

Friendly, clean. Great movie selection.

I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese.

All is great!!!

It rained upon arrival to Shanghai, and the airline didn't have covered stairs to get people off of the plain and on to the bus. So their solution was to allow people to brave the rain if they felt like it. This led to half the plane getting off and the other half being held up by a few passengers in the middle of the plane who were afraid of getting a little wet. The crew would have just stayed there for hours waiting for the rain to stop, had passengers behind me not gotten angry and started yelling.

The crew was fine. Polite.

I'm 185 cm and couldn't sit straight in my chair. I get that it's a budget airline, but the 3 hour flight felt like 13 hours. Way too small for the price. Would not book again for anything over 1 hour. They also seen to be quite slow, as the flight was delayed 30 minutes without apparent reason, explanation, or even notification.

Quick check in.

Flight delayed.

gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus.

Cannot select seat prior to flight.

Good price and had entertainment and meals that were tasty.

Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Good and organized airline

Nothing

Luggage is to pricey .

I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

The crew was very good.

I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

Everything was great

N/A

Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.

Overnight flight is brutal. But that can't be helped.

what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !

The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food.

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.

The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.

Great crew

No entertainment.

All

Seats to small and they didn't check ID to ticket

I got a flight

Everything else!

Staff

Food

The food was the only semi-redeeming quality of this trip.

The staff of China Eastern was horrible. The check in counter was incredibly rude, unhelpful, and downright mean. I was traveling alone with 4 children and they were not one bit helpful. I actually missed my flight, they didn't tell me that it would take so long to get through security and not a single person would assist me in getting our flight changed and getting us on our plane. We will never fly China Eastern again.

Flew from NY to Shanghai, had a 6 hour layover, then boarded my flight to Tokyo. China Eastern left my luggage behind in Shanghai, along with everyone else who was also on the NY>Shanghai flight. I do not understand how this happened, since the layover was 6 hours!! The layover was exhausting after a 14 hour flight, and then to arrive in Tokyo with no luggage made it even more tiring. The airline offered no compensation. Thankfully JAL was responsible with helping me once in Tokyo and they facilitated the delivery of the luggage to my hotel- in the middle of the night. It was inconvenient and disappointing after 24+ hours of travel. Not to mention - food was absolutely terrible. And headphone quality was no good for watching any of the films.

Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker.

We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it.

Stewardesses were helpful. Leg room was adequate.

Slow in picking up food trays after meals ended.

Premium economy equal to NA/Euro business class

Great staff

Food not too good, bad terbulance

The take off and landing were very smooth!

No pillows on the flight, nothing to eat, was a delay on the flight

Everything went fine

Nothing

We didn’t realize there were two airports in Osaka, and returned to the one we flew in on... we asked information, were put on a bus to the correct one, but had missed our flight by then. While most airlines are understanding, and will just put you on another flight when there’s space, Jetstar told us that we needed to purchase another ticket, and would even have to pay a second time for our luggage. It’s obvious even as you approach the line that they are the type of airline that lures you in with the cheaper ticket, but then screws you in every way they can think of once you are committed to flying with them. This was easily the most costly mistake we made on this trip... and while it was technically our fault, I’ve missed flights before, and never been treated like this (the actual employees were very nice, I’m talking about corporate policy/philosophy). Do not get suckered into giving this airline money.

The staff were really kind and helpful. Very clean and offered a pillow and blanket.

Small plane, no entertainment. We were asleep and missed the food/ drink. The boarding was chaotic, they let us all get off a bus in the middle of the tarmac. Very disorganized. It was an experience haha.

Very nice staff and flight

Nothing to complain about

Nice new airframe, for what that's worth. Attentive staff.

Food is horrible. It just is. Nothing enjoyable about it. Inedible. Legroom on absolute lowest end of what's tolerable for this duration.

The service was great, fast, kind. They were very accommodating.

It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon.

Connecting flight was late and missed connection

Didn't make it.

Our first flight in Denver left us with a tight connection in lax for our flight out. The gate agent in Denver moved us to seats closer to the front and when we exited the plane there was a one world representative with our boarding passes that also walked with us to our international gate so we could find it faster! I thought with such a tight connection our bags might not make it but they arrived in Kathmandu on time and in good shape. Service throughout was so friendly and helpful and we were very pleased with everyone from the gate agents to the stewardesses to the captain. Seats were as expected for economy class. Very pleased with our American Airlines and Cathay pacific flight.

N/a

Bad food, cabin crew seemed unfriendly, delay in departure

Good seat - request granted

They gave menu only to find out they ran out of what I wanted. Don’t even show or hand out menu so passengers won’t expect.

Smooth boarding

Air hostess did not offer hot drinks

Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!

Inflight crew

There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates.

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

Attendance

Language

Great crew

No entertainment.

All

Seats to small and they didn't check ID to ticket