Find Cheap Flights from Shanghai Pu Dong to Tokyo (PVG - TYO)

All

Seats to small and they didn't check ID to ticket

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

Cheap

You have to pay for everything

We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back.

during our flight we wanted to order a meal but no where in the menu does it say the meals are for international flights.

Nothing

We didn’t realize there were two airports in Osaka, and returned to the one we flew in on... we asked information, were put on a bus to the correct one, but had missed our flight by then. While most airlines are understanding, and will just put you on another flight when there’s space, Jetstar told us that we needed to purchase another ticket, and would even have to pay a second time for our luggage. It’s obvious even as you approach the line that they are the type of airline that lures you in with the cheaper ticket, but then screws you in every way they can think of once you are committed to flying with them. This was easily the most costly mistake we made on this trip... and while it was technically our fault, I’ve missed flights before, and never been treated like this (the actual employees were very nice, I’m talking about corporate policy/philosophy). Do not get suckered into giving this airline money.

The flight was over an hour delayed so I feared I might miss my connecting flight. I had to purchase another ticket, on another airline, which was running on schedule, in order to avoid missing my other flight. This cost me $270 more money on top of the $100+ I paid for this flight. Very disappointed and will not fly Jet Star again.

Everything went fine

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

Professional and attractive flight attendants. Clean cabin.

"We'd like to buy the noodles." "Sorry, we're sold out of that." "We'd like to buy some grape soda." "Sorry, we're sold out of that." "I'd like to buy a model airplane." "Sorry, we're sold out of that." This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues. My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out. Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong. I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it.

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

All

Seats to small and they didn't check ID to ticket

Comfortable, nice. Employees warm

They lost my luggage and the flight was delayed. Too many stuardesses on the plane.

Even thought it wasn't a long flight, we were able to watch movies and TV in the headset screen and we enjoyed a meal at no extra charge.

Very service

Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner

I did like that they made up for the time that departing late both times. Flight was rather comfortable with crew members being very nice.

Both flights were late to board and depart. Food and drink is extra. No complementary drinks were offered but with a 2 hr flight I don’t believe it’s necessary. I took my son of 7 months as a lap seat yet it was only a few dollars difference from an adult seat. Only allowed a 7kg carry on for free, anything else will cost you every direction. Make sure you pay for check in baggage when purchasing or after but prior to going to airport as it’ll be a lot more expensive. No tv to watch or music to entertain personnel but then again it’s such a small flight time.

It was a normal safe clean short flight

Nothing

They made me check in my bag even though it was under the weight limit. It cast me $5000 yen which is $40 usd. I was really upset because I didn’t have the money.

during our flight we wanted to order a meal but no where in the menu does it say the meals are for international flights.

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

Cheap

You have to pay for everything

Attendance

Language

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner

The flight was cheaper by a couple hundred dollars.

It felt cheap. The plane won't fall out of the sky, but it was lackluster.

I was placed in the emergency exit row (not the seat I originally booked) where the seats don’t recline. The entertainment facilities were lacking; every two rows shared a small tv in the middle and my seat didn’t even have a headphone jack.

Very service

I did like that they made up for the time that departing late both times. Flight was rather comfortable with crew members being very nice.

Both flights were late to board and depart. Food and drink is extra. No complementary drinks were offered but with a 2 hr flight I don’t believe it’s necessary. I took my son of 7 months as a lap seat yet it was only a few dollars difference from an adult seat. Only allowed a 7kg carry on for free, anything else will cost you every direction. Make sure you pay for check in baggage when purchasing or after but prior to going to airport as it’ll be a lot more expensive. No tv to watch or music to entertain personnel but then again it’s such a small flight time.

Everything went fine

It was a normal safe clean short flight

Excellent crew and customer service, very friendly and accommodating!

Cheap

You have to pay for everything

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

All

Seats to small and they didn't check ID to ticket

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

The flight attendants were very nice and professional. Even though the flight was delayed the attendants at the gate do a very nice job.

I was placed in the emergency exit row (not the seat I originally booked) where the seats don’t recline. The entertainment facilities were lacking; every two rows shared a small tv in the middle and my seat didn’t even have a headphone jack.

They destroyed one if our luggage.the plane was very loud

Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner

Nothing

We didn’t realize there were two airports in Osaka, and returned to the one we flew in on... we asked information, were put on a bus to the correct one, but had missed our flight by then. While most airlines are understanding, and will just put you on another flight when there’s space, Jetstar told us that we needed to purchase another ticket, and would even have to pay a second time for our luggage. It’s obvious even as you approach the line that they are the type of airline that lures you in with the cheaper ticket, but then screws you in every way they can think of once you are committed to flying with them. This was easily the most costly mistake we made on this trip... and while it was technically our fault, I’ve missed flights before, and never been treated like this (the actual employees were very nice, I’m talking about corporate policy/philosophy). Do not get suckered into giving this airline money.

Crew fantastic.

couldn't check in earlier

All staff and crew are very polite and friendly, seats are comfortable for ~3hr trip. Flight was bang on time for departure and arrival. I thought the baggage fees and restrictions were easy to understand and they were presented when I booked the flight. 7 kilos is a good sized bag, with your roller checked. Baggage delivery after the flight was so prompt that I quickly used the bathroom and my case was already out--nothing messed with or banged up. Overall I just had a good flight--crew are so pleasant, and if you like little kids you'll probably have a few who want to practice their English. 9/10 would JetStar again

The boarding process makes perfect sense and is straightforward--unfortunately if your flight is full of people who disregard that, it's not enforced by gate agents. I can actually go 3 hours without eating, but be advised to bring a snack if you can't unless you want to pay--there is no complimentary service with them. Do yourself a favor and pay the $5 when you book, it'll cover a Kirin or a couple snacks, plus you'll feel fancy. No entertainment or wifi on board, so bring a book.

Excellent crew and customer service, very friendly and accommodating!

Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner

Even thought it wasn't a long flight, we were able to watch movies and TV in the headset screen and we enjoyed a meal at no extra charge.

Economy seats have decent leg room Check-in in SFO was a breeze. Didn't have to wait in-line for a long period of time.

Food choices we're ok Delayed flights Airline app is not user friendly

Food was plenty and plane very clean ...

The crew were not friendly at all. No one smiled.

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

Price

Everything

All

Seats to small and they didn't check ID to ticket

Food was plenty...but no coffee.

It was delayed for over an hour!

They destroyed one if our luggage.the plane was very loud

I was placed in the emergency exit row (not the seat I originally booked) where the seats don’t recline. The entertainment facilities were lacking; every two rows shared a small tv in the middle and my seat didn’t even have a headphone jack.

The flight attendants were very nice and professional. Even though the flight was delayed the attendants at the gate do a very nice job.

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

Great crew

No entertainment.

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back.