kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag
I called ANA they said i could bring two
so I did
but I was charged 100 dollars for it even though it was an international flight with ANA
also united express shattered the outside of one of my checked bags
so I paid 100 dollars to get a 50 dollar suitcase BROKEN
UNITED won't respond to my inquiries. I am very disappointed.
Low fare punctuality.
Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.
The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.
Professional and attractive flight attendants. Clean cabin.
"We'd like to buy the noodles."
"Sorry, we're sold out of that."
"We'd like to buy some grape soda."
"Sorry, we're sold out of that."
"I'd like to buy a model airplane."
"Sorry, we're sold out of that."
This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues.
My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out.
Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong.
I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it.
The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate.
My Chinese associate said they are a safe airline because they often delay the flight to fix problem...
It rained upon arrival to Shanghai, and the airline didn't have covered stairs to get people off of the plain and on to the bus. So their solution was to allow people to brave the rain if they felt like it. This led to half the plane getting off and the other half being held up by a few passengers in the middle of the plane who were afraid of getting a little wet. The crew would have just stayed there for hours waiting for the rain to stop, had passengers behind me not gotten angry and started yelling.
The staff were very courteous right from the Checking-in point.
The cabin crew was not taking that much care and as the ground staff. No snacks or drinks are served till upto 4 hour of the flight commencement. Food was served just two hours before landing in Hongkong. My order for meals was AVML. Bengaluru is a good place to pick up good, nutritious, and tasty Vegetarian food. But what was offerred was absolutely mediocre.
Leg space was barest minimum and not comfortable for a person with normal legs and height.
Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful.
1. You are trying to communicate with me in Dutch, which I don't understand. I only understand English.
2. My booking was not eligible for online seat selection or check-in.
Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.
Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.
I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.
The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.
The price is good and they offer some of the best prices around Japan and East Asia. As far as LCC's go they aren't the worst. If you're motivated only by price, then Peach is fine.
The service of Peach is pretty much non-existent. Their staff seem to be very poorly trained, they are no proficient in English, they do no communicate well and seem to only be interested in getting you crammed into the plane (and out of it) as fast as possible. Their flights are often delayed, you can safely assume you will leave at least 30 minutes past the scheduled departure time. On the plane you will get nothing but a seat so don't expect anything else.
I flew business class, and the seats were about the worst business class seats I've experienced in recent years. They did not fold down to horizontal for sleeping.
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