Find Deals on Flights from Shanghai Pu Dong to Tokyo Haneda (PVG - HND)

Professional and attractive flight attendants. Clean cabin.

"We'd like to buy the noodles." "Sorry, we're sold out of that." "We'd like to buy some grape soda." "Sorry, we're sold out of that." "I'd like to buy a model airplane." "Sorry, we're sold out of that." This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues. My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out. Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong. I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it.

All

Seats to small and they didn't check ID to ticket

Good guidance

There's no boarding zone?

Time no delayed, Crew very nice, Nice and clean aircraft.

No ice cream serve on board

It rained upon arrival to Shanghai, and the airline didn't have covered stairs to get people off of the plain and on to the bus. So their solution was to allow people to brave the rain if they felt like it. This led to half the plane getting off and the other half being held up by a few passengers in the middle of the plane who were afraid of getting a little wet. The crew would have just stayed there for hours waiting for the rain to stop, had passengers behind me not gotten angry and started yelling.

Quick check in.

Flight delayed.

u low life cocksukers fuked me again...no more with scum like u

on Time! Pillows and blankets

Bad food not a lot of leg room

Staff, organization

Everything :)

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

China Southern's economy seats are spacious for legroom and seat width and the entertainment system is well stocked with movies/TV shows/music. Some entertainment systems will also com with a USB port to charge your device (if it's allowed to be used). All seats come with pillow and blanket to keep you warm throughout the flight.

Any mobile devices that can be used as a cell phone are not allowed to be on or used while on board the flight. This includes mobile phones in flight mode (China Southern explained to me that this is Chinese law), so don't expect to do anything with your mobile phone which means you're basically using their entertainment system. They will stop and tell you midflight to turn off your phone. Food was horrible, no soap in the bathrooms, and boarding/deboarding in Guangzhou was a test of patience. Having been through Guangzhou twice, despite there being multiple gates for planes to pull into for arrival, they'll always deplane you to the tarmac where buses will be waiting. They'll then drive you to an arrival's terminal where you're forced through a long line that leads to a China Southern desk for them to stamp your boarding pass to wait for your next flight. This line was 30 minutes long for our plane alone and increased as more arrived. Boarding was the same where you get on a bus, stand for 10-15 minutes while they drive you to a plane that was for whatever reason was attached to another gate that no one had access to and you've climbing stairs to board again. The airport itself is devoid of many food or coffee shops and what's available is expensive and of low quality/taste. Expect to see endless construction, many unclean bathrooms where the toilet seats don't even fit the toilet they've been attached to, and lack of soap in the bathrooms.

40kg baggage allowance

1. You are trying to communicate with me in Dutch, which I don't understand. I only understand English. 2. My booking was not eligible for online seat selection or check-in.

It was a long flight, but service was excellent.

nothing to complain about

the flight was delayed 90 mins

There is virtually no way to do something as normal as change your flight when purchasing through Kayak. I am an avid user as you can probably tell, but in this instance when I needed to change my flight, I was given the runaround and instead of an easy call and date change (as I have done with most airlines in Asia), I was left with ticket numbers and phone services that simply didnt work. I got through to China Airlines, but they said they couldnt change the flight because it was purchased somewhere else. After hours of effort, I decided to just buy a new flight. Clearly I went straight to the airline's webpage this time.

I really like the technology in the plain and all of service , crew are so nice everyone had a real smile

Space of the seat are too tiny also a place to have some food

The crew are very very friendly, helpful,fantastic service, all thing is good

I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

Nothing

Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out

Flight on time and without problems.

My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep.

Excellent entertainment system and movie options. Friendly and professional crew. Love the green tea.

Most of the food was unappetizing, but that is generally to be expected on airplanes.

The boarding and crew were really good.

The food and seats were not very good.

My flight was delayed an hour and I missed my connecting flight back to the US.

- the crew did their job efficiently

Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain.

Service, punctuality

Everything was good

nothing

lines were long service bad flight food terrible change in Shanghi completely a zoo thoses were the good things flight change made ticket too expensive, ended up not returning on flight, but booked with another airline, so lost 300 dollars, so will NEVER fly with china eastern airlines again, unless they refund my $300