Most visitors from Shenzhen will not be allowed to enter Seattle. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Seattle
Visitors from Shenzhen are not required to quarantine after entering Seattle.
Visitors from Shenzhen must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Seattle.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying to Seattle from Shenzhen requires at least one layover, as there are no direct flights for this route. The shortest flight duration is 14h 25m.
In the past 3 days, the cheapest one-way tickets to Seattle from Shenzhen were found on Air Canada ($941) and ANA ($1,039), and the lowest round-trip tickets were found on Air Canada ($2,304) and American Airlines ($6,481).
Yes, you'll most likely have to show a valid passport before boarding the plane in Shenzhen and on arrival in Seattle.
When flying from Shenzhen to Seattle, you should consider leaving on a Monday and avoid Tuesdays if you are looking for the best rates. For your return to Shenzhen, you’ll find the best rates on Fridays and the most expensive ones on Wednesdays.
Shenzhen airport is called Shenzhen and the only airport in Seattle is Seattle/Tacoma Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Shenzhen to Seattle.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Seattle from Shenzhen is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Seattle with an airline and back to Shenzhen with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Seattle from Shenzhen up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: The crew was professional and super friendly.
Cons: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
Pros: The crew was professional and super friendly.
Cons: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
Pros: Amazing service
Cons: On time and comfortable
Pros: Clean plane and comfortable seats.
Cons: Complementary snack to go with free beverage.
Cons: Food and entertainment could better
Pros: I loved the film with kabuki characters to introduce safety procedures.
Cons: More seating room, better ventilation.
Cons: Lousy food taste bland out of date movies
Pros: Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info
Cons: Other than chairs being more comfortable nothing really
Cons: Better seats and food. More water please
Pros: The crew are great!
Cons: Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly.
Pros: We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!
Cons: ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United.
Pros: Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home.
Cons: I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out.
Pros: The crews' smile and politeness were excellent.
Cons: The line was way long to check in at the Narita International Airport.
Pros: I enjoy ANA and choose to fly with them, normally a good flight
Cons: All our issues were another passenger, not ANA’s fault
Pros: Pretty much everything
Pros: The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent.
Cons: The food was okay but not great.
Pros: ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.
Pros: Quality of the planes
Cons: Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!
Pros: Food and Sitting Space
Pros: - Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean
Cons: - Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small
Pros: The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787.
Cons: The entertainment is pretty limited , and the food selection is limited for western food.
Pros: The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!
Pros: The crew was nice.
Pros: Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options.
Pros: Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space.
Pros: Attentive and polite staff. Comfortable planes. On time flights.
Cons: I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.
Pros: Very good experience with ANA.
Pros: The food is great as far as airline food goes, the plane was clean, and staff was thoughtful
Cons: The in seat entertainment was a bit clunky
Pros: I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan.
Pros: comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!
Pros: Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.
Cons: Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.
Pros: It was OK. Time was the same as Asiana and Korea Air.
Cons: I don't Japan airport.
Cons: Ordered Fruit Meal. It did not have a variety.
Pros: The service was good. The seats were comfortable.
Cons: I missed the Thai crew. The crew was from Japan. No complaints about them.
Cons: Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times.
Pros: Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies.
Cons: Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve.
Pros: Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect.
Pros: on time, great service on flight
Cons: Could not fall asleep as the chair would not recline enough
Pros: Flight was great.
Cons: ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand.
Pros: The middle seats were seperated, so I had my own arm rests
Cons: There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha
Pros: The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped.
Cons: Not much all good
Pros: Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time.
Pros: The space, movies, & comfort
Cons: The food selection.
Pros: The food, service and entertainment options were definitely good.
Pros: All flights were on time or early.
Pros: Just ok
Cons: The crew and the service
Pros: Crew could have been less rude
Pros: Fast boarding. Early arrival. Comfortable seat.
Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines
Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.
Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.
Pros: The crew was friendly
Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
Pros: I always like Singapore Airlines. They should continue to be the best.
Cons: Some flexibility to select food choices even if we book the flight in short notice.
Pros: Crew was attentive and made extra effort to meet special requests from passengers.
Pros: The crew were excellent
Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.
Pros: I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit.
Cons: Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA.
Pros: Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep
Cons: Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours
Pros: The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats.
Pros: Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious.
Cons: Excellent flight service no
Pros: The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy
Cons: The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.
Cons: The toilets were a little unsanitary.
Pros: Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights.
Cons: Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting.
Pros: The economy section of the upper deck of the A380 is great!
Pros: Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding.
Cons: My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late.
Pros: Very attentive and super awesome crew.
Cons: With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes.
Cons: Little or no room in Economy
Pros: Nice and attentive crew
Cons: Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying
Pros: The main course
Cons: Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal.
Pros: Ease of check in, very quick.
Cons: Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age.
Pros: Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix.
Cons: JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again.
Pros: Service is always excellent
Cons: Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-(
Pros: Boarding, friendly crew
Cons: Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight.
Pros: Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride
Pros: Staff worked very hard and were very helpful.
Cons: The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us.
Pros: The crew on this flight we amazing had a great flight Thank You
Pros: I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable
Cons: Stewardesses were a bit rude
Pros: Overall experience and wonderful crew
Cons: Nothing really.
Pros: Service was great.
Cons: Bit on the cold side.
Pros: The on-board crew was polite and humble. Food served was delicious and the flight reached on time.
Cons: The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row.
Pros: Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff.
Cons: What I did not like: Boarding was slower than expected. Large plane = longer boarding time.
Pros: The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery.
Cons: The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them.
Pros: I got in some exercise during the delays and gate changes
Cons: Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories
Pros: Staff were awesome. given that my wife and son both had food poisoning.
Cons: But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging.
Cons: Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough.
Pros: Excellent experience as usual by SIA.
Cons: The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough.
Pros: Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal.
Pros: Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff
Pros: The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline.
Pros: Crew is remarkable
Cons: Business cabin is not as good as the Air France one
Pros: Everything is suport wonderful
Cons: Price. it's better
Pros: Leg room in economy is good, even for tall people. Food was actually quite good.
Cons: Two of our family's seats would not recline, although they were not near an exit row.
Pros: Attentive Staff - Fabulous
Cons: Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!
Pros: Crew was amazing. Very attentive and welcoming.
Cons: No baggage space in overheads. Despite being in an early boarding group
Pros: We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible.
Cons: Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle.
Cons: Had unknown jump grade to much better seats No explanation given Too bad it wasn’t on a 6 hour flight
Pros: The crew members were nice and didn't bother while sleep when giving out snacks & drinks (I've had this done to me before, annoying). Plane was comfortable because it wasn't packed, so was able to have a seat empty in-between me. The entertainment offered was really good, the connecting to the Go-inflight WiFi was a bit difficult, but no biggie.
Cons: THE DELTA TERMINAL AT HARTSFIELD AIRPORT, ATLANTA, IS DIS-ORGANIZED!!!! THERE WAS NO ONE GIVING PROPER INSTRUCTIONS FOR DROPPING BAGS OFF, PEOPLE WERE EVERYWHERE IN EVERY KIND OF MADE LINE!!! ALMOST 30 - 40 MINUTES OF WASTED TIME, THIS AND THE SLOWEST TSA PROCESS CAUSED MANY TO PROBABLY MISS THEIR FLIGHTS, INCLUDING ME (THANKFULLY MY FLIGHT WOUND UP BEING 3HS DELAYED - THAT'S NEXT). DELTA SHOULD INFORM TRAVELERS ABOUT TIMES WITH THEIR BAG DROP AND TSA!!! 3HRS TO GET A SMALL PART THAT ONLY TAKES 2 MINUTES TO FIX, I'M VERY GRATEFUL IT WAS FOUND WHILE ON THE GROUND, BUT AFTER 1 AND HALS HOURS COULDN'T WE HAVE JUST CHANGED PLANES!?!?! I WAS SUPPOSED TO BE HOME AFTER 10A, WASN'T UNTIL ALMOST 2P..
Pros: everything was just as comforting as it was pre-pandemic
Pros: Being upgraded was a GREAT surprise !
Cons: I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something.
Pros: Quick flight with basic service.
Pros: Crew was nice
Cons: Nothing really
Pros: Pilots and crew were amazing
Cons: It was perfect
Pros: The crew was great and very friendly.
Pros: The little food packets were cool and convenient.
Pros: We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline.
Cons: Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess.
Pros: Cleanliness. Safety. Friendly.
Pros: Crew was solid.
Cons: Don’t change my seat. Not on time. No food. Luggage with legally checked firearm sent to the wrong airport.
Pros: Pilots. Flight attendants. Space. Left and arrived on time.
Cons: Nothing that I can think of at the moment
Cons: The mask mandate needs to be voluntary ADA violation
Cons: It was actually quite good, Delta is by far the airline to use compared with the other airlines.
Pros: Crew was great, comfort+ definitely has more leg room.
Cons: Beer not guaranteed on flight for Delta comfort plus.
Cons: The flight was delayed by 3 hours because of storms in Atlanta earlier. This caused us to miss our connection to Fairbanks in Seattle, so we had to spend the night in Seattle at our own cost.
Cons: connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness
Pros: Crew is amazing and friendly
Cons: The cabin temperature was very hot
Cons: Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?
Cons: Miniature candy bars are not sufficient for an hour and a half flight.
Cons: Food is always bad.
Pros: Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!
Cons: Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism..
Cons: It made no sense to board an hour and a half before takeoff.
Pros: Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding
Cons: The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything
Pros: Quick boarding process
Cons: Wifi stopped working halfway
Pros: Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA.
Pros: The nice staff and entertainment options.
Cons: I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you.
Pros: I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!
Cons: The gate staff and the flight staff. Rude
Pros: We boarded quickly, in zones. Staff were professional and courteous.
Cons: Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows.
Pros: Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased.
Cons: I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM
Pros: Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available.
Cons: No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding.
Pros: I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person.
Cons: Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey.
Pros: The flight was quick and quiet with a kind crew and captain that had a great smile.
Cons: I didn't like the food.
Pros: Very on-time and fast, respectful crew.
Cons: The airplane was old and with no entertainment.
Pros: There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line.
Cons: If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!
Cons: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)
Pros: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great
Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
Cons: It's KLM. What else do you need to know.
Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Pros: Very professional
Cons: Lost luggage
Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature
Pros: Reasonable space in economy class seats
Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.
Cons: They left my bag off the plane. Ridiculous.
Pros: Good for both.
Cons: Bigger seats.
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: Just the cabin crew being nice
Cons: Punctuality KLM is always late
Pros: Nice seats. Only seats with a row of 2, which is what I wanted,
Pros: On time and friendly crew
Cons: Boarding needs improvement
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..
Pros: Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say.
Cons: The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat.
Pros: Excellent service. A meal , drink and a coffee included which we were not expecting.
Pros: The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them.
Cons: Boarding was confusing and disorganized
Pros: She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.
Cons: Cramped seating.
Cons: Customer service
Pros: The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area).
Cons: Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything.
Pros: He missed it due to having a 32 minute layover, which he ran all the way to board.
Cons: he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.
Pros: The crew were hardworking, responsive, conscientious and friendly
Cons: Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.
Pros: Service, technology
Cons: Could not print by boarding card and was not allowed to board in Amsterdam
Pros: Excellent very good
Cons: Everting so good ex
Pros: .Very much on time with pleasant service.
Cons: Can nit find much fault fir a short run!
Pros: Crew were friendly. Flight was comforyable smooth and on time. Nice snack.
Pros: Seats were comfortable
Cons: Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time
Cons: Bag was lost
Pros: Helpful and smiling cabin crew.
Pros: The flight was great.
Pros: Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth.
Cons: The food was okay, not that great.
Cons: OLD plane without comfort or entertainment
Pros: Arriving more or less on time
Cons: Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role
Cons: Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work
Cons: One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment.
Pros: Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.
Cons: There is a bus to the plane, so that takes a bit of extra time but they are very well organized.
Pros: staff hospitality, cleanness of the cabin and toilet and punctuality of the flight
Cons: lack of meal options
Pros: It was a short flight so it was O.K.
Cons: Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger.
Pros: I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called
Cons: Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all..
Pros: We love the flight all the way
Pros: We really liked the KLM people, from the check in crew to the flight attendants.
Pros: No entertainment or food needed on a half hour flight. Otherwise excellent.
Pros: Short flight friendly crew
Cons: Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights.
Pros: Service of the staff was great
Cons: Turbulence, with all our technology we still cannot avoid this?
Cons: The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would.
Pros: - entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively
Cons: - Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up.
Pros: The prices were low and the crew was great. A lot of entertainment options, also!
Cons: Boarding was rather disorganized
Cons: It was a six hour flight. It would have been great if they Offered a second drink.
Cons: Plane was too hot!! Ac nor working !
Cons: I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home.
Pros: They held the flight for us.
Cons: Something to eat
Cons: No more comments!
Pros: the crew
Cons: plug ins
Pros: Leg room
Cons: Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize.
Pros: Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class.
Cons: I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon.
Pros: Friendly crew, good food and entertainment.
Cons: Seat comfort and space aboard.
Cons: Bigger seats
Cons: The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down
Pros: The entertainment was good with WiFi that worked well
Cons: The flight delay was a hassle especially considering the estimated arrival was almost 1am. No information was provided as to why it was almost an hour late but it made for a super late night. Not to mention the seat was unbearably cramped making for an impossible inflight rest... wait, I just mentioned it
Pros: Nothing. I missed this flight because of a delay of my flight on Friday.
Cons: Delayed taking off by 35 mins because of onload slowness and issues. Resulted in landing late in seattle and missed the last transportation option home for the night. Should have had 1.5 hours to make my shuttle. Instead got stuck in my destination airport for the night.
Pros: The attendant in first class was really good at his job. The rest seemed a bit lost
Cons: The food. The "lasagna" looked and tasted like it came from chef boyardee can
Pros: No issues - which is what I expect
Cons: USB chargers on seats
Pros: comfortable seats
Pros: Service was wonderful and flight pretty much smooth for the 6;5 hour ride back to Seattle. I do enjoy taking American Airlines.
Cons: Had a 350 pound gentleman in the seat in front of me and had he had no idea of how stressed I was when he would try to adjust his to go back further.
Pros: One of the few non-stop flights between Seattle and Philadelphia. Convenient times for my travel needs
Cons: There are 9 boarding groups some of which have no one in them. I don't understand why. Seats don't have screens for entertainment so you have to use your own device to. Make sure you have extra batteries since there is no power to charge on board.
Pros: Nothing, this was a miserable flight.
Cons: Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it.
Pros: I had nice leg room as I was in the exit row
Cons: There weren’t any USB chargers which was confusing because the flight was 5+ hours long. There were no media options either, or blankets and the plane got cold.
Pros: Had row to ourselves.
Cons: Entertainment arm rest did not work, flight attendants we're not very attentive to used items left on tray s to pick up. Empy cans ad wrapper s say for 3 hours before being picked up. Middle rest room was left very dirty due to bad hygene of passengers.
Cons: Flight across the US had poor quality meal service, no charging port and no entertainment. Despite paying for an exit seat with more leg room the seat was very narrow and uncomfortable for the long flight.
Pros: Seats in general Economy ended up being fairly comfortable and headrests would bend enough to actually support my head while sleeping. Nice to have granual baggage tracking info in the AA app.
Cons: Overhead entertainment video quality was horrible. Awful user interface for trying to figure out and use the personal device streaming entertainment. Did not order food on the flight, but options were very limited for a 5.5 hour night-time flight (8p EST -> 11p PST)
Cons: Crew told us bulshit story about strong winds, even though flight times were normal. Diverted the flight to DFW, where we stayed for almost 2 hours fo refueling.
Pros: Only good thing about the flight is the price.
Cons: I do not like the two hour delay, after a hour maybe consider getting another plane.
Cons: The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine.
Pros: The flight crew were amazing!
Cons: Gaye agent refused to let me take my medically necessary medical equipment and meds on board. She refused to look at my Dr note that TSA had no problems with after screening. It was humiliating and horrible!! I have a video ad well as statements on the flight from other passengers regarding how she treated me it was horrible!!
Cons: No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to.
Pros: Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early
Cons: Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken.
Pros: Comfortable, very friendly helpful staff
Cons: Nothing, well I miss the movies shown on their divides rather than my tablet
Pros: The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together.
Cons: There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight.
Cons: We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight
Cons: Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead.
Pros: It was not a full flight, so I was given an aisle instead of a middle seat...for which I was grateful.
Cons: Flight was 6 hours...almost as much as my previous international flight, yet food and drink was only available for purchase. No entertainment options. Plus, wireless was $21! I needed to work and had to purchase, but that is really quite a rip off compared to other airlines.
Pros: This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated
Pros: Friendly and willing cabin crew, on time, clear skies and no turbulence, relatively quiet, good leg room
Cons: Food not tasty, meat tough and dry..no one around us ate it. Dessert was o.k.
Pros: It was effortless... easy boarding and accommodating crew. There was a lot of turbulence so only one beverage service and no food. Would rather be safe than have crew injured.
Pros: Entertainment system is good.
Cons: Flight was over crowded with baggage. Some people were allowed to board with 3 cabin bags and others weren't allowed to bring any on board.
Cons: Longer flights should have screens in the headrests
Cons: I asked the woman at the gate prior to boarding if there were electrical outlets on the plane. She looked it up and said, its an Airbus, yes they have outlets at each seat. I didn't worry too much about charging my devices at my layover because I knew I could charge them on the plane. When I got on it was clear that there was no outlets, no video on the backs of seats, no devices being handed out for purchase. Nothing. I'm definitely used to more updated planes, but I would have been ok without the misinformation. I ended up on a 4 hr flight bored out of my gourd—which could have been avoided.
Cons: Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again.
Pros: seat comfortable enough
Cons: unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat.
Cons: The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight.
Cons: As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water.
Pros: Chairs were very comfy and wider than some airlines.
Cons: Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped.
Pros: Free beverage
Cons: My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience.
Airlines flying from Shenzhen to Seattle have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Shenzhen to Seattle
Masks required on board, masks provided on flights from Shenzhen to Seattle
Social distancing seating
Middle seats unavailable to book on flights from Shenzhen to Seattle
Testing for antibodies, testing for symptoms for flights from Shenzhen to Seattle
Waiving of change fees. Search flexible flights from Shenzhen to Seattle