SIN - CTU
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Good to know
Low season | March |
|---|---|
High season | September |
Cheapest flight | $244 |
Average price round-trip | $1,519 |
Good deal round-trip | $1,148 |
Good deal one-way | $751 |
Best time to beat the crowds with an average 25% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Singapore Changi to Chengdu
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When to book flights from Singapore to Chengdu
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Top tips for finding a cheap flight from SIN to Chengdu
- Looking for a cheap flight? 25% of our users found flights on this route for $751 or less one-way and $1,148 or less round-trip.
- The cheapest flight from Singapore to Chengdu was found 29 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be August, September and October. The cheapest month to fly is March.
- Morning departure is around 97% more expensive than an evening flight, on average*.
FAQs for booking flights from Singapore to Chengdu
Top 5 airlines serving Singapore Changi to Chengdu
Scores according to KAYAK customer reviews8.6
Singapore AirlinesOverall score based on 3883 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews
Pros: "The whole Business experience on SQ"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."
Pros: "The whole Business experience on SQ"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Excellent"
Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"
Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Pros: "Crew very friendly"
Pros: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Cons: "Nothing"
Cons: "Cabin little bit cold"
Pros: "Excellent crew"
Cons: "My seat was very hard"
Pros: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Cons: "the call button did not work the tray table was almost impossible to pull in and out (BC)"
Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Cons: "Outdated Cabin Fit Out"
Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Cons: "Delayed 2 hours behind schedule"
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Pros: "Modern Aircraft , good seat ,Crew friendliness"
Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"
Pros: "fast crew service friendly staffs. clean toilet"
Cons: "everything was good"
Pros: "New plane"
Cons: "Nothing in particular"
Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Cons: "breakfast was terrible"
Pros: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "Nothing....."
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pros: "Good reliable SQ service"
Cons: "I got the seat with communications box on the floor under the seat in front... no foot room :-("
Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Pros: "Friendliness of crew"
Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."
Pros: "No fuss flight but lacking that something extra"
Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Cons: "cramped uncomfortable seats freezing cold"
Pros: "On time. Attentive crew."
Cons: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Pros: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Cons: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Staff on board were lovely."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Pros: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "Friendly and approachable"
Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Cons: "The video screens need to be upgraded"
Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "Available WIFI"
Cons: "Free WIFI"
Pros: "The crew was awesome and extremely attentive! Thank you so much!"
Cons: "I thought everything went very smoothly!"
Cons: "Layover in Seoul at 3.30am. Nothing is open - even the lounge does not open until 5am"
Pros: "seat food and cabin crew"
Pros: "Not so crowded. Proper lighting. Good landing and take off. Aircraft. Warm temperature"
Pros: "lots of legroom. courteous staff. bathroom is clean"
Cons: "everything is excellent"
Pros: "GREAT FOOD"
Cons: "NEED TO ORGANIZE BOARDING - IT WAS A NEAR RIOT IN MANILA"
Pros: "On time, smooth landing."
Cons: "Food was so-so, a little too salty."
Cons: "Staff is great!"
Pros: "Didn’t like any part of the flight."
Cons: "The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options."
Pros: "Service was excellent"
Cons: "Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior"
Pros: "Leg room. Food was pretty good all things considered"
Pros: "Same as above"
Cons: "Same as above"
Pros: "The seat aircond cooling"
Cons: "Food..should have local halal foods for muslims"
Pros: "Flight attendants are nice and working hard"
Pros: "My husband and I were so hot during this flight! We originally had bulwark seats, then were changed to a "better " location. This new location had no air vents above it, while all the other seats did. People around us were using blankets, while I was fanning myself. We couldn't use our neck pillow...it made us hotter. I dread the return flight!"
Cons: "See above The food was good."
Cons: "Late landing, and it was a mess boarding the plane. Also, I could hardly understand the flight attendants, they need to speak English better."
Pros: "The staff were very at tentative and helpful. There was enough leg room and I was able to sleep comfortably."
Cons: "It was difficult to do any pre-boarding checkin via the app."
Pros: "Upgrade to business class"
Cons: "No alcohol"
Pros: "Flight delayed almost one hour"
Pros: "Everything"
Cons: "Nothing"
Cons: "Old aircraft, seats uncomfortable, not much better than economy class. Rick"
Pros: "Crew very friendly. Check in very fast"
Cons: "Food was disappointing. Lounge in Manila was dirty"
Pros: "Some crew members were very kind and helpful."
Cons: "This airline puts priority on Korean speaking men non Korean women with a helpless child. First of all, my child was too large for the bassinet so I held him the entire time. Fine, I get it's for safety. But to make matters worse, my child had a fever and cried out of discomfort for the first 3 hours of a 10 hour flight. A male passenger complained and instead of defending a mother and a helpless sick child, the flight crew kept insisting ways to make my baby stop crying. Do you think I wanted to hear my child in that much pain? No, of course not. One male crew member told me to take my child to the back of thr aircraft (away from the complaining man). Ummm... I paid for my seat just like everyone else!! To be treated differently just because my baby is crying is HORRIBLE. To top it off, the seats are the worst I've ever sat in. My back and butt were in so much pain from those horrible seats. Bottom line- I will NEVER fly with this airline again after the mistreatment my baby and I received. This airline puts Korean speaking men above anyone else's needs, including a helpless 14 month old who feels horrible and doesn't know how else to communicate pain. I'll add that we were on a 10 hour flight after a 9 hour layover in Incheon and a 4 hour plane ride that was DELAYED from 1:45AM to 3:45AM. We were extremely tired and had been through so much already. If the crew had been more protective of us and understanding to the fact that he's a BABY I would have let the complaints slide. Last note- this airline delayed us 3 separate times. Yes.. 3 separate occasions. Do I need to say anything more?"
Pros: "Everything went smoothly from check in to boarding. Flight was on time. Flight Attendants were very friendly and one of the best I’ve had the pleasure of flying with. Leg room was adequate."
Cons: "Seats are not designed for comfort on long flights. Used airline pillow to provide additional cushioning."
Pros: "I basically like flying Asiana airlines. Overall experience is considerable good. Crews are friendly foods are okay."
Cons: "Action movies selection seems to be limited. Snack onboard were not variety compare to other Asian airlines. Recommend to made some instant noodles avaiable !"
Cons: "food was bad. They have to serve food more than twice for a 14 hour flight. We were starving."
Cons: "Delayed boarding and landing by an hour. Missed connection."
Pros: "Excellent service from ground to in-,flight."
Cons: "My check-in luggage was broken. Filed a complaint upon landing and really hoping that Asian could attend to my concern."
Pros: "Meal was surprisingly fresh & tastey."
Cons: "Seats not comfortable. Entertainment system minimal selection."
Pros: "The layover in Souel Korea was excellent. The Asiana wing has so much to offer the traveler. The shower was an awesome touch."
Cons: "The size of the seats. Not much room for someone 6'2 225lbs"
Pros: "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
Pros: "Good service. Comfortable economy seats"
Cons: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."
Pros: "The flight attendants are very quick in attending our needs. The airplane is spacious and clean."
Pros: "Everything looks alright for a short trip."
Cons: "Nothing."
Pros: "the service of the onboard crew"
Cons: "the flight was delayed"
Pros: "Great service, comfy spacious seats, decent meal service"
Cons: "Food was a bit bland"
Pros: "Great service"
Cons: "Dirty plane, floor and table were not cleaned"
Pros: "Halal food like fish or fried rice with egg would be a better options"
Cons: "Rice porridge"
Pros: "Everyone was kind and professional. Everything went very smoothly."
Pros: "Service was very professional and the food was good too."
Cons: "No qualms with this trip. Everything was good"
Pros: "Very good service"
Pros: "The staff were so kind and efficient. It was easy to understand their English as well. The entertainment was great, the food was good, and there was plenty of space to sit comfortably."
Cons: "The seats were a bit hard, and there was a long gap between the two meals we received."
Pros: "The service-oriented and very pleasant attitude of the flight attendants made up for the other inconveniences."
Cons: "Suitcase was damaged. Flight was delayed 2 hours. Movie choices were limited--especially for foreign films. Wish there were more international films with English subtitles. However, the flight attendants made up for it by their attentive service."
Pros: "Good serving"
Pros: "THE staff were really nice and kind."
Cons: "Not enough snack small amount of wine usually you get 1 small bottle. NOT enough movies choice. No control on the air over your head."
Pros: "The cabin was surprisingly warm unlike other airlines I've been on. They also provided nice toiletries in the bathroom like face toner and mouth wash."
Cons: "The seats were a little uncomfortable especially for such a long flight"
Pros: "Crew were very attentive and personally escorted us to our connecting flight to make sure we made it on time, as our first flight was delayed. Decent amount of leg room."
Cons: "Flight 1 hour delayed. Seat is kinda hard."
Pros: "It was a very efficient flight. Everything was just quick. The flight crew did everything in a very programmed way."
Cons: "Nothing really"
Cons: "Food options!"
Pros: "Games to play behind the seats are good,,,they seats are a little tight..."
Cons: "just an ok trip"
Pros: "Short connecting in taiwan"
Cons: "Food"
Pros: "Crew was great... Seat was good"
Cons: "Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian."
Pros: "Good seat with plenty of leg room and great entertainment system."
Cons: "Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight."
Cons: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Pros: "Friendly staffs & price"
Cons: "Not much legroom for economy"
Cons: "the seats in economy are to small....china airlines put those small seats in to add capacity....those are not factory seats"
Cons: "I dropped my fork on the floor. The 1st crew, who did not understand Mandarin came back with salt and pepper,even I asked for the fork in English. I asked her again, but she impatiently told me each meal plate came only with one set of utensils."
Pros: "The movies and food"
Cons: "I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much."
Pros: "Quick boarding, staff english is good. Good movie selection."
Cons: "seat not very cushioned, food is okay. Low TV documentary selection."
Pros: "Cabin crew was very sweet, very courteous, and attentive. A marked improvement from years gone by."
Cons: "Delayed flight."
Cons: "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
Pros: "crew members are so friendly, excellent services"
Cons: "I tried to book anew flight by of an emergency at home. Instead I had to fly delta home. Lost a lot of money."
Pros: "We liked the service provided by the crew. The pilot was excellent, as we arrived safely."
Cons: "I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)"
Pros: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Cons: "-"
Pros: "Friendly"
Pros: "Extremely well organized...very inpressive.From the check-in desk to the boarding crew."
Pros: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Pros: "Great service, and attendant is very nice and answers all request promptly. Food is ok."
Cons: "Overall it's a great trip and smooth. The seat of economy class is a little bit tight, but that's probably the standard size of all carriers..."
Pros: "Everything is good & went fine!"
Cons: "None."
Pros: "Over all it was a great experience. I dropped my boarding pass from tapi to bkk while I was at SFO the crew trade me down and gave me my boarding pass , saving me lots of hassle . I was impressed for over all service."
Cons: "The boarding wasn’t done according to seating manner at SFO . Didn’t look he that ."
Pros: "Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight"
Pros: "I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future."
Cons: "The food could be better. Maybe offer an American choice?"
Cons: "Unsat. I asked for my flight to get changed it did not happen I had to by a whole new ticket. Waste of my time and money"
Pros: "Attendants were polite and helpful"
Pros: "Flight attendants were pleasant and did their job well."
Cons: "Despite checking in 2hrs or more before boarding, the China Airlines airport agent seated my wife and I in different rows without asking us what our seating preferences were. On the connecting 2hr flight from TPE to KIX we were seated 10 rows away from each other. We trusted the agent to be smart and professional and let him choose our seats not caring too much other than to be seated together and was grossly disappointed. He spent a good deal chatting with his female coworker when he should've done his job better. We won't be flying China Airlines in the future and will pay more for better service."
Pros: "Very nice flight crew"
Cons: "Food didn't agree with me"
Pros: "staff was nice, entertainment was good."
Cons: "food"
Pros: "New plane (airbus a350). Love the family couch."
Cons: "Crew wasn't as attentive as expected."
Pros: "The SIN / TPE flight had a nice, new A350"
Cons: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Pros: "Regular water and juice served throughout entire flight was much appreciated. Lots of movie options for those who cannot sleep."
Cons: "Seats so close together, man behind me kicking my seat in his sleep for 12 hours. No snacks in between meals. Hindu meal should be vegetarian but had meat. My request on both round trip flights for a window or aisle were not honored."
Pros: "The flight crew were extremely friendly and nice."
Cons: "I had a pleasant ride. So I enjoyed my trip"
Cons: "Plane delayed 7 hours for a maintenance problem and all I got for my wait was a $25 voucher. That is an insult!"
Cons: "Flight was delayed"
Pros: "Service of the staff. Not as attentive as I would have liked, but definitely wasn't horrible."
Cons: "Selection of entertainment was poor, comfort was horrible (may be my own fault as i'm tall, but i don't recall getting an option to pick a seat prior), and boarding could have been better."
Pros: "Decent leg room iand comfort seats n coach, unlike US carriers without paying more for it, and selection of movies. Food was decent and service fast and efficient. For a 2 hr flight, Big THumbs Up!"
Cons: "All Good"
Pros: "Very disappointing because we didn't get our luggage up to now"
Pros: "All of the staff were super helpful and friendly. Most were able to communicate in English as well. I would highly recommend requesting ahead of time a VOML (Oriental Vegetarian Meal). Although I was unsure of some of the asian vegetables used, all of the meals had a delicious flavor and always came with a side of fruit, a little desert, and a bun. For those skeptical of airplane food, this was definitely a safe bet!"
Cons: "That they do not show what zone is boarding on the TV monitor near the boarding gate, so you have to listen carefully through several translations. The entertainment system while on flight was a bit out of date (quality of the screen was a bit poor), but they did have several good viewing options. I also found that all of the planes did not have a/c controls that you can automatically adjust."
Cons: "Everything."
Pros: "I was very impressed with China Airlines. They were very professional. The plane was relatively spacious and clean. The food was good and no delays. Very nice."
Pros: "They should be concerned about food hygiene"
Pros: "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
Cons: "They ran out of chicken meals, and I did not prefer the fish option."
Pros: "Food presentation, and comfort. Wine"
Cons: "Could have used a bit more privacy"
Pros: "Good flight crew"
Cons: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."
Cons: "Food and seats were mediocre at best. Two of the flight attendants that we had the displeasure to experience appeared irritated and when asked for a glass of water we had to wait 30 minutes (after asking three times). On top of that, once we arrived to Tokyo they lost our luggage. We kept phoning the Tokyo desk, but then the airline went on strike and our calls were left unanswered. Japan Airlines, which handles all baggage for all carriers in and out of Narita couldn't do anything either. When they were finally operational I phoned again for two more days with no offer of compensation for additional clothing that we had to buy. Finally on the 7th day they indicated they found the luggage and it never left SF!"
Pros: "I liked the blankets, food and movie selections."
Cons: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."
Pros: "Food and movies."
Cons: "Seat not comfy enough for long distance flight."
Cons: "I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete"
Cons: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Pros: "crew were friendly and professional, food was not too bad for aeroplane food."
Cons: "In-flight entertainment"
Cons: "They could improve on the entertainment and service."
Pros: "Crew"
Cons: "Slow check-in not very comfortable seats and food was awful."
Cons: "Food"
Pros: "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
Pros: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Cons: "Every one of our legs was delayed, which contributed to tight transit times."
Pros: "Smile"
Cons: "Smile"
Cons: "Reservation online"
Pros: "The seat was comfortable and the food was good"
Cons: "My flight was delayed but general was good I enjoyed the flight."
Pros: "Food was good. Flight was punctual. Heritage magazine is well done."
Cons: "Seats"
Cons: "Refurbishment of the seats"
Pros: "Excellent service"
Pros: "boarding time is on time dinner have 2 choices"
Cons: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
Pros: "Attentive crew. Good communication. On time."
Pros: "Nil"
Cons: "Nil"
Pros: "Great service"
Cons: "Nothing"
Pros: "Check in was efficient"
Pros: "-"
Cons: "-"
Pros: "Comfortable seats"
Cons: "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
Pros: "I only fly Vietnam airlines within Vietnam."
Cons: "Last minute wanted to check our luggage as the plane was boarding and almost caused us to miss our flight. Flight crew unhelpful and not friendly"
Pros: "On time Very polite staff"
Pros: "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
Pros: "The team in international flight are less stress. More smiling and more organized"
Cons: "No entertainment for 1.30h flight"
Pros: "Was able to buy last minute at airport. food and drinks are fine"
Cons: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Pros: "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
Cons: "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
Pros: "Plane was clean. Staff were pleasant and professional."
Cons: "Flight from TPE to SGN A321 was very comfy able."
Pros: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Cons: "they couldn't add my delta mileage # at check-in......a minor thing really"
Pros: "late flight from sg,will usually depart on time"
Cons: "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
Pros: "I choose this flight because of late departure time"
Cons: "no entertainment. no wifi."
Pros: "Boarding on the 787 Dreamliner was ok French wine selection was good"
Cons: "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out."
Cons: "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
Pros: "Food: good recipes, shoved out hot"
Cons: "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. On the plane, crew performs responsibility checklist, not a smidgeon more; no sense of hospitality or gratiousness; cattle car mentality. Blanket received not in a wrapper and smelled of another person. Plane from Singapore late. Bus transit instead of jetway. Bus late; long time standing on plane waiting to exit."
Pros: "Still sick from Singapore Burger King not much to say."
Cons: "About the same as the other but, slept most of the way since was still feeling the Burger King problem."
Pros: "Early check in was not a problem and baggage check in weight is great and not paying for it."
Cons: "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
Cons: "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."
Pros: "Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn't seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines."
Cons: "See above"
Cons: "Nothings"
Cons: "Not sure whether it's MEL airport or VN airline. Priority luggage for business class passengers were the last to come off the belt - more than one hour after arrival, and after all the regular baggage was offloaded."
Pros: "excellent ,no complaints. Good flight all around."
Pros: "They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn't sleep."
Cons: "Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying."
Cons: "Food is so boring.."
Pros: "Very professional and very clean planes."
Pros: "Business class"
Pros: "Plane was comfy and neat. No food was served as it was only a short flight which was fine."
Cons: "Waiting on the tarmac for about 30-45 minutes before take-off with no explanation from the pilots was a bit annoying."
Pros: "Too expensive for a short flight"
Pros: "friendly air crew"
Cons: "limited film and entertainment"
Pros: "The plane was pretty clean and the flight attendants were nice. Smooth flight. Would not hesitate to fly again but no more then an hour flight."
Cons: "The flight boarded an hour late, the seats were small, no entertainment and no snacks/drinks included."
Pros: "Seat was great."
Cons: "Food courses should be delivered slower. It’s a race to see how fast all the courses can be piled on to you ."
Cons: "One of the flight attendants seemed a bit snappy when talking to passengers who had questions."
Pros: "Being in economy seats for 12+ hours could have felt more cramped, because I'm a big guy. However, there was adequate space as long as the kid in the next seat has had adequate parenting. (That was a problem, but I can't blame that on the airline.) The flight attendants were helpful and friendly."
Cons: "As others have said, the food wasn't great. It's kind of a cross between Chinese and western fare, but it's edible. Also, the economy seats were a little hard. I sat on my memory foam neck cushion to give my butt a break."
Cons: "There was an hour delay in the flight returning to Seoul and several hour delay leaving Seoul."
Pros: "Attentive crew, good breakfast in business class"
Cons: "Very warm, delay in boarding"
Cons: "Very good service"
Pros: "3 free meals."
Cons: "The flight attendants are dry and unhelpful to others not their own race."
Cons: "They did not have a vegetarian option available to me on board. They should have offered bottled water for a a flight this long to avoid dehydration. Also my entertainment system was faulty. It didn’t offer a wide selection of movies and halfway through the flight or completely shut down. I couldn’t even listen to music or track the flight. Staff also had difficulty understanding my English so I gave up on communication."
Cons: "Unable to use Mobil check- in asked at ticket counter for a forward seat next to exit doors because I am a tall person over 6’3 ended up aisle seat that had issues maintaining a locked upright position plane left 35 min late"
Pros: ""Nothing". I really mean it Nothing."
Cons: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."
Pros: "Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good."
Cons: "Seat did not go back as far as I would have liked"
Pros: "Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream."
Pros: "The attendants were nice and as helpful as they could be with limited English."
Cons: "The seats were the equivalent of a small puddle jumper plane in the US. Not very well padded and uncomfortable. I took a small pillow for my back and that helped. You aren’t allowed to use your phone at all during the entire flight. It was next to impossible to choose a seat in advance."
Pros: "Good es good"
Cons: "Non"
Pros: "Seats were ok. Downloaded media for each seat was diverse and entertaining. Food was alright."
Cons: "Crew was pretty curt and not polite. They also 'didn't have time' to load my bag onto the plane, along with ~15 other people. I had to wait two days for it to arrive. 'No time' to load bags is kind of an odd and slightly unacceptable reason to not load baggage onto a plane. Airlines close check-in for flights 30 mins before departure time to ensure that all bags make it onto the plane. I was 3 hours early. Don't know why they 'didn't have time'. They also broke my friend's bag."
Cons: "First and Business not VIP immigration or luggage!?! Multiple crying babies with toddlers running the isles all night with no parental control or Flight attendant(s) intervention, even after being asked by multiple passengers. Woooh... movie/IFE selection drastically cut back! why? Food, worst in 7yrs. Guangzhou layover, lounge(s) not prepared, minimal pre packaged snacks no hot food, showers not working or rather not cleaned from night before would take "hours" for them to be cleaned and available. Will probably be last flight with Southern China, has dropped considerably and is no longer a "worthy" airline."
Pros: "Amazon A380 flight, great service by the flight attendants."
Cons: "Unable to check in online."
Cons: "Very good"
Pros: "Professional cabin crew."
Cons: "Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming."
Cons: "They didn’t have Wi-Fi on board"
Pros: "cheap"
Cons: "no tv/ personal entertainment. feels like a budget flight. delayed flight"
Pros: "NOTHing"
Cons: "Everything"
Cons: "I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad."
Pros: "flights were on time though luggage my be delayed, itwas handled very well."
Cons: "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
Pros: "pork with rice was delicious."
Pros: "Crews"
Cons: "A bit cramped"
Cons: "We had to pick up our luggage in Urumqi and take it for rechecking to go on to PEK. Very poor. We were given a sticker to show that we were going to go on which I think was supposed to help us get through passport control faster. No one helped us even though we had stickers. We missed our flight to PEK and had to catch the next one. This caused us to miss our flight to LA. Not very happy. Why can't the luggage be transferred to the next flight instead of having to pick it up and recheck?"
Pros: "trip to destination was OK"
Cons: "trip from destination was disaster plane was delayed and our luggages were not with us. We arrived Friday. Was told luggages will arrive & ship by Saturday. Called again this morning(saturday) now it will be shipped Sunday. What a night mare!!!!!"
Cons: "Not a lot of leg space and it was especially tight when the person in front reclined and there was not space for my legs. My flight got delayed and my luggage went missing when I was flying back home. The food was okay, but many times they ran out of other food options. The phone numbers listed on the website were not available to call and I could not get in touch with them when I needed questions answered."
Pros: "On time"
Cons: "None"
Cons: "DELAYED FOR 7 HOURS"
Pros: "Nothing."
Cons: "My experience with flying China Southern for my flights from SFO to BKK and HAN to SFO was the worst that I have ever experienced in my many years traveling for work and leisure. I took this trip with Connor Logan (booked separately) and we both received the same service. To start, when we arrived at SFO we were told our flight was delayed for 7 hours due to mechanical failure and that we would be unable to make our connecting flight in CAN. Even though we had checked the flight status the morning of the flight, there was no information updated. When I spoke to a China Southern employee, she told me that she was informed the Night Before when her boss called her into work because they knew an entire flight would have to be rerouted, yet they did not even warn passengers the morning of the flight. After being changed to a new flight plan, we struggled to get proper help to get our tickets with United and China Eastern because there were some issues with paper tickets that China Southern gave versus the tickets that United accepted. It took 4 hours of confusion in SFO and a stressful quick layover in Shanghai. We did not feel taken care of."
Pros: "Good cabin crew."
Cons: "Flight was hours late"
Pros: "Very friendly crew. Nice standard first class seat. On time departure."
Cons: "food was only so so."
Pros: "Upgraded to super economy cabin, a little more spaces than normal."
Cons: "Very red eye flight taking off at 4am, don't know how did they plan flights, one of the worst airlines in the world."
Pros: "I was very thankful that the airline made a special effort to help its non-Chinese customers get through customs once in China."
Cons: "The Guangzhou airport is a bit of a disaster. However, that's not the fault of the airline."
Pros: "KLMs overall attention to detail from hot towels to regular water or juice to prevent degradation. Welcoming friendly cabin attendants."
Pros: "Nothing special, boarding was quick"
Cons: "Food was... Just to forget, on both flights. Confused crew."
Pros: "my aisle seat was reasonably comfortable. we departed and left on time the stewardesses were polite and refilled my water glass 2 times"
Cons: "The food was awful. They gave us a box containing two rolls, ,some peanuts, a container of sweetened yogurt and a sweet gooey gelatinous item that was impossible to describe."
Pros: "Once I was on the plane, it was wonderful. A very long flight went by very quickly and comfortably."
Cons: "Getting information or confirmation of my flight ahead of time was impossible. The web site wants a string of three identifiers delimited by some single character in some order. I know I saw two different orders for those three and believe I saw a third. I never got in."
Cons: "The plane was very old"
Pros: "Singapore to Guangzhou was good. Crew helpful. Reassigned our seats so my spouse, who sprained her ankle, could keep her foot up."
Pros: "Quiet time for sleeping Great service Excellent food"
Cons: "Nothing"
Pros: "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"
Pros: "The service was very good. The flight was quite late, but the friendliness and service of the staff made up for it."
Pros: "Not a big fan of most of the Chinese airlines, but CZ is really quite decent. They are usually on time and things tend to work out. No complaints on this flight."
Cons: "Food, English skills of the crew, unruly behavior of some of the passengers not controlled by the crew. Nothing that was unexpected"
Cons: "TV screen was broken and looked really bad."
Pros: "Courtious, helpful and kind service I absolutely recommend."
Cons: "Everything they go the extra mile."
Cons: "Had to pay for free baggage... Food sucked. No entertainment. No english spoken, Late arrival late departuire. Usual sucky chinese airline experience."
Pros: "On time"
Cons: "Service"
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Singapore - Chengdu Flights
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