Packed like sardines; the seats are getting narrower and the seat pockets are ridiculously small.
The snack selection and lack of entertainment
BWI check-in crew is not friendly, not related to Japan Airline.
United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver.
Flexibility in changing reservation at the last minute. Excellent service on board, good food.
They were able to get us on an earlier flight to shorten the 5 hour layover
One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller.
Never made it on that flight
No LCD screen for entertainment.
I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.
The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.
They have few movies selection that was good
I like being in a big space faster. And clean good service I
We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.
was a difficult transition from delta to west jet in Toronto and we almost missed the flight
|Flights Arrive in||Portland|
|Flights Depart from||Sioux Falls Joe Foss Field|
|Airlines||American Airlines, United, Delta|
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