Pros: "Just another short flight with Alaska. Nothing bad happened"
Cons: "A baby on board was screaming and crying the entire flight"
Pros: "the seat was comfortable and the plan appeared to be clean"
Cons: "an entire can of soda instead of just 1/2 glass, entertainment system"
Cons: "We got in later than estimated."
Pros: "quick flight"
Cons: "would have loved a soda not juice and it seems like the turbulance is always bad"
Cons: "I realize flight delays happen, but many of us commute by plane!! Show a little hustle! It might make us feel like you care that we’re an hour late for work!!!"
Pros: "Crew great. Flight on time."
Pros: "Friendly and clean crew and plane"
Pros: "The attendants were really nice... flight was fast and smooth."
Cons: "Flight was canceled again with no notification and no compensation was offered."
Cons: "My flight from Seattle to spokane was cancelled and then reinstalled but I had no boarding pass and had to get the ticket at the main desk before catching my connection. By the time I got through the line the flight was already gone"
Pros: "This was my first time flying. Everything was easy to follow, and everyone was so nice. Great first experience."
Cons: "We were on a very small plane, it was a little crammed but no big issues."
Pros: "Organized and on time!"
Pros: "Everything, quiet"
Cons: "Baggage charge"
Pros: "Alaska tried to keep us informed after technical issues forced a three-hour delay in the flight. This included communication, snacks, and compensation. Given the circumstances, the ground crew performed well. The cabin crew did a great job."
Cons: "The technical issues, which caused a number of follow-on issues (over-fueling the plane), was preventable. But ultimately, they solved the problem and got us safely to Spokane."
Cons: "Our luggage was lost upon our return trip. While helpful, they didn't automatically offer a customer service gesture discount without request. This was mentioned upon disembarking from the jet. However, the claim attendant did not mention it at customer service to my wife. I had to go and mention what was stated by the flight attendant. While waiting again in line, I observed that the customer service person did not mention it to the two families in front of me."
Cons: "3 times in the last 10 years i have had flights with this airline from portland twice an seattle once everytime they have some excuse about air crews an the flights leave 2 hours late after a long layover this has been a problem for a long time if i knew the right people like in the faa to call i would . honestly i seriously recommend to do not fly this air line to spokane unless you are desperate .once ok twice wait a second three times two different citys there is something here an it need fixed yesterday"
Pros: "Got me home."
Cons: "Weather and pilot delays kept us in Seattle about an hour and a half longer than we were supposed to be. 1120pm flight actually left at 1am. Tried to find an earlier flight once we knew it was delayed the first time. No other options and then it delayed again. Part of travel I suppose and the crew was nice, just was ready to be home."
Pros: "On time. Friendly staff."
Pros: "Quick flight and the staff were awesome."
Cons: "Not your fault. I didn't realize I needed to pick up my carryon bag from the rack and couldn't go back to get it. Had to wait at baggage. My fault. First time on a small flight"
Pros: "Friendly staff with sense of humor. Beverage service even on a very short flight."
Cons: "Traveling alone with my 7 mo infant. Boarded the plane and got all settled for our quick flight, just to be told that we all had to deplane due to mechanical issues. So, had to pack up all our baby stuff, grab our gate checked car seat and stroller, go to another gate, and board again. After taxiing for about 40 min, we finally took off (when we should have been landing). Definitely prepped bottles and diaper bag for a one hour flight and had an antsy baby by the time we landed. Totally understand that mechanical issues come up and am glad we were safe, but would have been much appreciated if we didn't have to board, deplane, and then board again."
Pros: "freq of flights"
Cons: "Cheez-its. What happened to better snacks than this?"
Pros: "Poor experience"
Cons: "Flight cancelled at the last minute."
Pros: "The gate agents, flight attendants and flight crew were polite, professional and efficient."
Pros: "Useing both doors for loading and unloading"
Cons: "Getting roasted by the sun because there were no window shades. I was covered in sweat and there wasn't a dry spot left on my shirt. Why aren't there any window shades?"
Pros: "Crew was excellent despite the delays."
Cons: "Sat on the tarmac for 40 minutes in the aircraft after boarding, after the flight was already delayed 30 minutes. Warm day and none of the in aircraft ventilation was turned on. What should've been a roughly 45 minute flight from Seattle to Spokane became a 3hr slog."
Pros: "Complimentary cookies"
Cons: "Very rough landing; felt like wheels would break off. Original flight delayed over an hour. Replacement flight had to wait for a crew from another plane."
Pros: "Fast and very friendly staff."
Pros: "They were very accommodating and friendly. It's so easy to use."
Cons: "I like the food and how they changed my seat when I told them I have back trouble. But next time I will get first class or business class if I can."
Pros: "um...I got home?"
Cons: "Ugh where to start. First my flight from Oakland was delayed an hour, and while they did rebook me a flight (with a 3-hour layover in Seattle), they couldn't keep me in a first-class seat and didn't offer anything to compensate for that. This was my first time (and probably last time) treating myself to a first-class flight, and I was kind of looking forward to that seat...although I understand if flights are full.. When I arrived (an hour late) in Seattle, the gate was shown as N2, about ten thousand miles away from my debarking gate in the C section. After walking halfway there, I stopped at an Alaska desk to AGAIN verify info and ask if someone could PLEASE CHECK and see if I could keep my first-class seating, since I PAID for one originally and the delay was airline-based. They blandly told me the flights were full and everyone had checked in already, and then mentioned that the gate had been changed BACK to C section, so hike back another 5000 miles to where I started. Wait three hours. I did check in at the gate as well, yet again, to beg with my best smiley-face and see if the girls could find me a first class spot or put me on standby, since I PAID for it. They said, sadly, no it's all full and checked in. Wait and wait. When I finally did board, I noticed that the info board said that "two upgrade requests" had been filled. What? Seriously? Is that MY FIRST CLASS SEAT YOU JUST GAVE SOMEONE? *frowns slightly* Walked through the already-seated first-class cabin, noticing that TWO OF THEM are empty. I was seated in the middle between a regular dude and this woman who is apparently running her company and having a conference call loudly on her phone, right in my ear. So yes, we understand: She's important. After sitting for a few minutes, I finally buzzed an attendant, who finally arrived, and asked her AGAIN, if she could please check if there any first class seats open, because that is what I PAID FOR and I'd appreciate finishing my trip as it was origanally booked. She said she'd check. AND THEN DISAPPEARED FOREVER. Never did see her again. A few minutes later, yet another attendant walked down the aisle with a clipboard, checking for open seats and I'm thinking she's coming to tell me that yes, there's been an opening and one of those 2 empty seats is mine and please go ahead and move. But no. She walks on by and says something about adding more standby people to some empty seats. I'm literally biting my tongue. Then, before I can say anything, these TWO GUYS come flailing down the gangway and bail into the two lovely EMPTY first-class seats in front of me. *scowl* I'm sorry, but unless they were late getting to the plane, and those were actually their seats (could be true), this whole thing was handled very strangely. I never fly first class anyway, and I understand delays and full flights, but it would have been nice to have anyone even attempt to help me finish my trip in the class that I had PAID FOR."
Pros: "The check-in was easy."
Cons: "Flight was delayed from GEG -> PDX Before departure, the pilot announced that the flight would be "very bumpy" and so they weren't going to have drink service at all and the flight attendants would stay seated for the duration of the flight. This made me very nervous for the whole flight. However, it was hardly bumpy at all. I arrived tired from getting all worked up over nothing. On the way back to Spokane, the pilot announced before departure that the takeoff and landing would be bumpy, but once we got up to altitude it would be smooth. The reality was totally the opposite. During takeoff it was quite smooth, but then there was so much turbulence at cruising altitude that the pilot came on to say they were cancelling the beverage service halfway through for safety reasons. And then it smoothed out before landing. I thought it was a bad experience on both counts. Why even bother making a prediction about flight conditions if they are so changeable? It only sets people's expectations and then they are disappointed or unsettled."
Pros: "Gate attended kept us posted on what was going on when our flight was delayed. So wasn't left wondering what was going on"
Pros: "Everything was great"
Pros: "Freindly gate people"
Cons: "Flight attendant bumped me several times, did not apologize or say excuse me."
Pros: "Such a short flight, 37 minutes. Just oj or water. All else great."
Pros: "Everything went exactly on schedule, all good."
Cons: "Captain said they were expecting heavy turbulence, no service that flight. It was actually one of the more smooth flights I've taken in the last 20 years. I guess it's hard to know exactly what to expect weather wise."
Cons: "The customer service representative at the counter was cold, without a smile, and not having much eye contact while providing service and answers. That makes it an unpleasant experience while I needed to get a boarding pass."
Pros: "Flight was ok. But the important thing is that Alaska was really accommodating in putting me on standby when I arrived at airport early and the standby process was very smooth and efficient."
Pros: "Everything was great. I was on a regional flight so I didn't try any food and their was no entertainment but everything ran very smoothly. Very pleased."
Pros: "An employee named Angel at Boise airport was exceptional. He was helpful and light hearted and had a good sense of humor."
Pros: "We needed to switch our two flights from different times and from having a layover to a direct flight and they were willing to do so without charging additional fees. Great customer service."
Pros: "My favorite airline by far! On time, great crew, great flight"
Pros: "This was the last leg of a 34 hour journey home from Indonesia for two of my adult children and myself. From the luggage check in counter to the flight attendants, everyone was friendly and helpful. I was a very pleasant experience. Thank you!"
Pros: "The crew is always really nice on Alaska"
Cons: "The plane was really small. There is no entertainment, but the flight was only 50 minutes so it doesn't matter."
The boarding process was chaotic and haphazard. The unloading of the baggage was slow and frought with issues. The smaller ladies from Delta attending the area were overwhelmed with the oversized bags. And the baggage belts ended up getting jammed up, delaying me for quite a while.
Flight was delayed and gate was really busy and no where to sit. Overall the flight went well.
The 2 hour delayed and the seats were very uncomfortable for economy
Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"
Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"
Pros: "Crew was friendly and very clear about masks."
Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Pros: "Super crew. Reasonably good food. Liked how safety conscious crew was."
Cons: "Nothing. Great job everyone"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Cons: "The in-flight entertainment in my seat did not work properly so I could not enjoy watching movies or shows. A minor but unfortunate inconvenience."
Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Cons: "Slight delay of flight"
Pros: "Leaving early and getting home early. Flight was perfect."
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "The flight crew did an excellent job communicating the weather expectations for the flight. I appreciate that information although the actual flight turned out to be very smooth."
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Pros: "Boarding, flight, landing"
Cons: "Baggage claim was unmanned Ground transportation was awful Delta & all Harrisburg staff was not responsive, for example w/baggage unmanned a sign said "go to ticket counter" when I got to ticket counter Delta agent didn't notice me in Sky Priority line for 5 minutes because she was texting on her personal cellphone."
Pros: "The flight was actually ahead of time!"
Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."
Pros: "Excellent gate personnel, spacious and clean plane"
Cons: "Some crew members were a bit curt"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "I travel as a professional musician. I fly with American (because many booking agencies use them) I achieved status after years of their cruel methods of forcing us to check our instruments, thinking “FINALLY, I can board without being hassled about my instrument coming onboard with me.” Nope!! They fight me every time, as if I’m some guy going on vacation and bringing my beater guitar to play on the beach. They holler every time, “SIR YOU’RE GONNA HAVE TO CHECK THAT” $6,000 worth of equipment to make space for someone’s socks. (?!?!) Today, I boarded TWO delta flights and was told, “see if it fits... if not, we can gate check it for you...” YES!!! That’s all I ask!!! Just let me TRY first! If it doesn’t fit, THEN I can’t complain! Anyway, sorry for the saga! I just want to say THANK YOU! I had peace of mind ALL day! Keep up the great work! Your staff is outstanding!!"
Cons: "I didn’t like that you thought there was something I didn’t like! I’m a fan!!"
Pros: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"
Cons: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"
Cons: "No Gluten free option"
Pros: "I liked the individual tv screens to watch the latest movies"
Cons: "The slow boarding"
Cons: "They wouldn't deal with any flight changes."
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Above feedback is for the MSP to GEG flight"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Pros: "Got delayed due to the computer shutdown"
Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"
Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."
Pros: "Smooth flight, friendly attendants. We had exit Sears so great legroom."
Cons: "Sears not assigned until boarding."
Pros: "People, your people were fantastic!"
Pros: "Seriously, all was great. Usually is. Love Delta"
Lost luggage as the crew insisted we check it despite a 45 min short lay over that with a delay would NOT be enough time to load bags!!! On a four hour flight crew came by with drinks one time despite a smooth flight so no stay in seat restrictions. All around American Airlines has poorly trained staff with some exceptions the crew seem ready to be doing g anything other than customer service!!!
After 1 hour late departure and on a 5 hour flight they only offered a drink and a cookie, Why? The tickets are really expensive OMG
I spent more money to like where I was sitting. I’m so disgruntled at all of the airlines and their “efficient” cramming and packing in as many passengers as possible. I’m continuously panicked now due to claustrophobic feelings in planes. Trying to go to the bathroom and literally touching the walls as I try to move about is so disgusting. Bumping every single elbow and shoulder as I was down an aisle is so awful too. And I’m not a large person. Anyway. Clearly my complaint will change nothing so I’m not sure why I’m even writing this.
Late to board late to depart captain gave inaccurate information
Pros: "The seats were comfortable and it was easy to catch a quick nap."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
Pros: "Crew was great"
Pros: "This was a prompt, well organized flight. In-flight entertainment on AA is always decent."
Cons: "If delay to much pls let customer out of plane"
Cons: "I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less"
Pros: "Great crew, comfortable chair. Entertainment was great."
Cons: "Everything was great."
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Pros: "Worst flight of my life"
Cons: "The crew was rude, the entertainment system was broken, there was 0 leg room, and it took hitting the call button 4 times to get water after beverage service (the second time they walked up, turned it off and walked away). I vowed to never fly American again after this flight."
Cons: "I upgraded my seats, but we still didn’t get any extras for the price."
Cons: "Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable."
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "The legroom."
Cons: "There was nothing not to like."
Pros: "We boarded quickly"
Cons: "The plane was freezing!!!"
Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."
Pros: "Everything happy and in time. Nice staff"
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Pros: "I always trave AA/British Airways and I have never experienced any major problem or delay. They are a really good and trustworthy airline!"
Pros: "After the nearly 9 hours of delays, the seemingly hastily assembled crew appeared to be equally annoyed, but got us through to MIA."
Cons: "Same. The flight crew and stewards were mostly also angry in demeanor."
Cons: "Check in for AA at DCA was terrible. Everything else was great."
Pros: "ON TIME"
Cons: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"
Pros: "Timely and comfortable flight!"
Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all. Little space, aisle is so narrow..."
Cons: "The cramped space"
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."
Pros: "New and Updated plane, great service, great crew."
Pros: "Everything about the crew and the in-flight amenities was comfortable and well-planned. The flight attendants were friendly and responsive and the plane was clean and comfortable. I felt that there was enough legroom even in economy."
Cons: "The entertainment system lost power in my section about 30 minutes into a ten hour flight, and while some of that time was spent sleeping I wasn't even able to turn on the reading light. I know the flight attendants tried several times to restart the system and I appreciate that, but there were several dark lonely hours spent waiting for dawn."
Cons: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"
Cons: "Delays, broken plane, not even a water while waiting . Took 8 hours to get to provedence RI from Chicago. Crew was not friendly!"
Pros: "Short trips so no entertainment is offered so it's n/a"
Cons: "While Delta are stepping up their snack & refreshment options, American seems to be joining the downhill slide group. If you don't like dry pretzels... choose another airline. Also had that wonderful experience of learning after boarding that you need to have downloaded the app to be able to reach any entertainment options. And, nowhere to plug the device to keep it alive. I didn't realise that AA was competing with the budget airlines like Rouge now..."
Pros: "Good seats after being moved. Flight attendants were great."
Cons: "4.5 hours late leaving. Returning flight 1.5 late on return flight."
Cons: "There was no food offered. The stewardess was not happy to be at work."
Pros: "American airline flight to Paris was great"
Pros: "left early and arrived early. cabin staff was friendly"
Cons: "I miss the flight because of machine JAM paper for the paper tag .. A lot of people was waiting for the customer service and only 2 counter was open only .. Very bad airline"
Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"
Cons: "Served drink as they prepped for landing"
Pros: "Very smooth"
Cons: "I didn't not like anything."
Cons: "Do not bring blankets!! And the staff not nice"
Cons: "They are too narrow but most importantly they top part goes forward to much. on other airline planes I can sleep fine but not on this one. Terrible seats."
Cons: "The flight needed to be changed because of technical issues. We arrived much later."
My friend I was going with mom passed away the day before the trip and we had to cancel our trip. Allegiant doesn’t have a refund of any type. Frontier was my return flight and at least offered a partial credit which sucks but beats nothing.
Everything was actually very good except for the fact that they delayed the flight 3 times for a total of 4 hours when the flight was supposed to be at 8:30pm. So that made for an extremely late landing (2.5 hour flight), and if we had the wrong rental car company, we would have missed our rental checkout time.
The crew was great. seats were small. Plane was late both going and coming. Waited both times upon arrival to get to a gate. Not too bad on arrival to Flint. Worse at Punta Gorda. No entertainment on board, but didn’t expect any. The flight itself once we got in the air was good.
Flight was full. Flight crew was chippy and acted like they didn't want to be there. Lady at the boarding gate was same way.
Pros: "No seat not comfortable."
Cons: "No legroom."
Pros: "Frustrated with one of the crew members because I was told my bag was too big. This is ridiculous because it was the same one I got on with and the plane was about half full."
Cons: "Him not worrying about my bag."
Cons: "Give complimentary water"
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"
Cons: "It wasn’t explained to me that Zone 2 allowed no storage of bags overhead. What was that $50 fee for? Hidden fees confusing."
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Cons: "Allegiant plays games with seating to try to milk more money from passengers."
Pros: "Flight attendants were very kind, attentive and caring. There was a special needs girl in the same row as me that was by herself and they were always making sure she was okay and comfortable as well as the rest of the plane."
Pros: "Nonstop flight. Wish it was available year round!"
Cons: "Our boarding and flight was delayed, but we were given no explanation."
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Cons: "Allegiant needs to get stuff together when it comes to boarding."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Cons: "Very uncomfortable"
Pros: "The gate agent was amazing and super helpful."
Cons: "Seats are tight and not very comfortable."
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Pros: "the staff was nice."
Cons: "the soda can was 2$ and for a rum and coke 20$, the plane was uncomfortable"
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"
Pros: "Easy boarding, very nice crew. I would definitely recommend spending the extra for Priority, it is much faster."
Cons: "Baggage claim very slow"
Pros: "Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff"
Cons: "They didn’t have a WiFi on for the plan I couldn’t use my phone at all"
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Pros: "Everything. Boarding stared early and, although the plane was full, everyone was seated and ready for on time takeoff"
Cons: "Plan to curtail service at AVP! Planes are always full!!"
Cons: "Left late"
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "Love this flight from Belleville to Punta Gorda. On time and great crew."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Pros: "Cost of tickets, airport locations-and more convenient travel utilizing smaller airports."
Cons: "Baggage fees are outrageous, no complimentary amenities or refreshments. Flight attendants were rude in asking parties to return to assigned seats, while there were several completely open rows towards the back, (no obvious or explained reason aside from "assigned ticket seats" that they should remain empty. Families or companions could have traveled together- seemed unnecessary to prevent this, only gain noticed was Flight attendants satisfaction at denying seat relocation."
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Pros: "Overall good experience"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."
Pros: "The price"
Pros: "Finally got home!"
Cons: "Flight was Delayed taking off by 2 1/2 hours due to mechanical issues. This flight along with the four hour delay when I flew to Orlando is a disaster. Probably the last time Allegiant will be flown!"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."
Cons: "7 hours late on a direct flight"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Pros: "Delayed. Boarded. Unboarded. Left sitting when announced 'low fuel'. Claims of weather. Pulled up radar, zero weather to be found!"
The armrests were truly uncomfortable! Very cramped. My feet and knees were hurting. My backpack took all the tiny under seat space unlike the previous two flights. I did my best to sleep through the turbulence.
Checking in was a breeze and the flight overall was pleasant.
Great crew; great job boarding on time and arrived on time Entertainment and music offerings not as good as American flights I took last week
Cons: "Super small and crowded flight, no safe distance whatsoever. A particular older flight attendant was cranky."
Cons: "Way too crowded on the plane"
Cons: "Crew member in first class not polite at all... And there was no food on a 5hr flight even in first class."
Cons: "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"
Pros: "The premium plus seats are quite nice! Excellent movie selection too."
Pros: "It was just okay"
Cons: "Nothing just flying in a smaller plane"
Cons: "I made a reservation for my whole family and selected seats four month ahead (we reserved 1A, 1B, 1C, and 1D). One day before the departure, United informed me that one of my kid had to be moved to 11B a part from the rest of family due to a flight swap. When we started boarding, I noted someone else was sitting on my seat (1D) with his own boarding pass with 1D written. United crew politely asked if the gentlemen was willing to move to 6B, which his original seating in the system but he refused to do so. We' also personally explained to him that if he can yield the seat so that our family could sit together due to my wife's medical condition but he would not cooperate. I noted Those gentlemen on 1D and 1C are either buddies or coworkers. The crews were looking at each other without offering a solution. I ended up telling the crew that I could sit on 6B so that the plane can leave. The departure time was 20 min late u related my seating issue and de-icing took another 40 min. I am a Global Service member and I am very unhappy about the way the whole situation was created and handled by United."
Cons: "This was our second trip with United in the month of December and once again we were delayed. This time time not quite as bad as the first time ."
Cons: "This was the most uncomfortable flight I have ever had. The plane was so hot we were sitting there sweating the entire time. It made it impossible to sleep or focus on a movie or anything, and it made the flight feel 10 times longer."
Pros: "Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however."
Pros: "Boarding was simple; staff professional and courteous; seats in first are always comfortable; taxi time was minimal."
Cons: "Breakfast was dull; TV monitors are gone"
Pros: "Able to use my frequent flier miles."
Cons: "Boarding, comfort, de-planing."
Pros: "Leg room was good in economy plus but no entertainment. Flight ran on time though."
Cons: "WiFi was broken and only refreshments offered! No meals for purchase only snack boxes that were horrible."
Cons: "Maintnece delayed our flight for nearly 3 hours. We remained aboard the parked plan for this time span and not allowed to get off of plan."
Pros: "made it home safe"
Cons: "Boarding protocol. we were traveling together and were placed on opposite ends of the aircraft. very cramped seats. would prefer not to fly them again."
Pros: "Nice smooth flight."
Cons: "Hard, uncomfortable seats."
Pros: "No problems and the crew was friendly and helpful."
Pros: "Friendly crew."
Cons: "Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none)."
Pros: "Good flight. Boarding was quick and efficient. The flight crew was great! They seemed really efficient with getting drinks distributed."
Cons: "The seat legroom was quite tight. I'm tall but usually fit fine in airline seats. Here, however, my knees were always slightly squished up against the seat in front of me so it was a little uncomfortable there."
Pros: "There was no in-flight entertainment. I like when the planes have the TV's so you can watch."
Pros: "Flight attendants were exceptionally great! Gave out free drinks and snacks for no reason."
Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."
Pros: "kept on delaying and didn't take off until almost 3 hrs later"
Pros: "The crew was excellent"
Cons: "IF A PASSENGER CANT FIT IN ONE SEAT MAKE THEM BUY A SECOND. I SPENT 2 HOURS WITH SHREK SITTING ON TOP OF ME"
Pros: "Very nice crew who were attentive and friendly."
Cons: "Waiting 5 hours for this flight, after a very long overseas flight just about did me in. Wish they had more than one or two flights a day from Denver to Spokane."
Pros: "Flight was okay"
Cons: "Flight was almost 2 hrs delayed"
Pros: "Our departure was delayed by a pump problem of some kind. Then the pilot aborted a takeoff because of another error. Needless to say, we were a bit nervous."
Pros: "The flight was fine. Crew was polite. No problems with that part."
Cons: "Tell me why it costs $470 to fly 1.5 hours from S.F. To Denver. Absurd! I flew from Denver to San Fran for $90, the same week. Never again!"
Pros: "The flight was quick and painless"
Cons: "Yeah, it was a bit frustrating trying to rush and hustle from gate to gate with how many times they changed the location!!"
Pros: "Delays seem to be frequent with united and the staff is always in a bad mood. Will not fly again with them, I flew one leg on a different airline so I wouldn't miss my international connection as they wanted to delay 6 hours!!!"
Pros: "It was Great Thank you"
Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Pros: "Well, my original flight was cancelled due to bad weather, got to spend 2 extra days with my family! Gave up my seat on the last leg of my flight, got a 500$ voucher, put up in a beautiful hotel, w/ a nice meal and transportation. Like winning a sweepstake. Always love United, great airline, great staff."
Cons: "There was nothing i didn't like. Airline of choice, for always!"
Pros: "Flight crew attention and dedication"
Cons: "Charge for everything but breathing air"
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Cons: "It was so cold on this flight. Like ice cold. It wasn't just me, I traveled with 3 other people who were spread out on the plane and all of them noted the sub zero temperatures."
Cons: "Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home."
Pros: "Seats and plane interior were updated and surprisingly comfortable. Update made plane feel new, clean, and made more ergonomic sense. Crew was good and helpful."
Cons: "Confusing entertainment system that seemed to require a credit card even for free content. Boarding process overly confusing; used boarding group method usually used for general seating flights even though we had assigned seats. They could have filled up the back of the plane first boarding by row numbers, for example. Boarding group signs caused confusion for everyone; they were angled to the right, but had small arrows pointing to the left where we were supposed to line up, all passengers were asking other passengers for help as to where they were supposed to be. Very long boarding wait added to confusion."
Pros: "Everything went smoothly, and that's really all that matters. The crew was great."
Cons: "Don't know why we have to pay for entertainment. It used to be free."
Cons: "Our family of four was scattered in four different seats. The food did not include a salad! Otherwise, it was all fine."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "Ride was ok. Both our flights from Chicago were delayed. No one tried to explain or offer any apology. No one offered to complete anything or offer coupons for meals. I thought that was extremely rude."
Cons: "See above. Very disappointed. There were four of us and my 76 year old father has health issues and was very uncomfortable."
Pros: "courteous attendents and airport personnel. on time flight"