It was my first time flying with Alaska and it was great. The best landings!
Pros: "I had the whole row to myself!"
Cons: "We were late on both ends of the flight."
Pros: "First class crew was friendly and attentive"
Cons: "I had hoped for an entertainment pad and wasn’t given one or even offered one"
Pros: "Crew was amazing. Seat was comfy."
Cons: "It was freezing cold inside the plane"
Pros: "The plane was comfortable and the crew was wonderful!"
Pros: "GoGo Entertainment"
Cons: "It was really cold on the flight from Houston to Seattle."
Pros: "Leather seats"
Cons: "More legroom"
Pros: "Even though I was in Group C, I was one of the first to board (Groups A, B, and C were called to board all at once). Since the gate agent said the flight was full and there would be limited space for carry-on bags, being one of the first on the plane was nice. The leg room (I'm 6'2") was good."
Cons: "The crew only did one pass through the cabin with soft drinks. Perhaps because it was a red-eye? Anyway, on a nearly 5 hour flight, I would have liked more than one small cup of refreshment."
Pros: "The flight attendants were very nice and helpful."
Cons: "We can’t think of anything that could have been done better. It was a great flight."
Pros: "Comfortable seats, nice crew"
Pros: "Wonderful quick flight!"
Pros: "Smooth trip"
Cons: "I miss Virgin America so much! Alaska is just another airline."
Cons: "The service"
Pros: "Comfortable and pleasant service"
Cons: "Nothing a very lpleasant experience"
Pros: "Plane was clean, spacious, entertainment system was great, lots of food offerings. Will fly this airline and aircraft again!"
Pros: "Good leg room Good coffee"
Cons: "No iPads for rent. No in seat tv screens Seats are hard"
Pros: "Service for passengers, not just service"
Pros: "Friendly crew. Plenty to watch on screen. Flight on time. Baggage at carousel very fast. Air temperature in cabin good. Often I freeze on other airlines."
Cons: "Should be choice of free snacks. Not just 2 cookies. No music to listen to. Besides handicapped and babies, boarding should be back of the plane to the front. So much more efficient!! Bathroom needs an air freshener."
Cons: "Had trouble. Checking in for my flight and print my boarding ticket. Plane left early so we landed early but it took them so long to deplane that I still Ended up late."
Pros: "Quick and on time boarding."
Cons: "WiFi didn’t connect until landing."
Pros: "Nice flight attendants"
Cons: "45 minute delay pilot said it was because a lot of planes fly into Seattle. The plane was obviously late coming into San diego. 3 day old tuna can smell in airplane. No food. I hate this airlines."
Pros: "The check I n gate personal n plane"
Cons: "Assistants on plane were sour"
Pros: "Military friendly"
Cons: "Coming in to Seattle from sitka, the jet way wasn't working so we were slightly delayed getting off the plane. I was worried I was going to miss my connecting flight. I figure there's already a process in place for that, but I wasn't sure - a reminder from attendants that connecting flights will be notified of delay would be helpful."
Pros: "Sin inconvenientes, muy amable y atento el personal en tierra y en cabina... Excelente puntualidad"
Pros: "On time departure."
Cons: "No snacks."
Cons: "No space. Tiny seat. Bad value."
Pros: "Did not use any these. The crew was very friendly!"
Cons: "Sat in the last row of the plane. Could hear the toliets flush all the time. Too much traffic at the bathrooms!"
Pros: "Smooth flight, no disturbances."
Cons: "Late arrival"
Pros: "Accuracy in Flight departure and Landing"
Pros: "Pleasant flight. Seemed to have more leg room. Pleasant crew"
Cons: "New approach to entertaiment, which requires you to have your own devices to view"
Cons: "Temperature was too warm."
Pros: "On how organized boarding and leaving the plane."
Cons: "Should announce to download Gogo entertainment app before we get on the plane!"
Cons: "Got to SFO -no luggage. Switched to Virgin America in Portland. Two hour layover - it should have made it"
Pros: "Average flight..."
Cons: "cramped, pay for everything, flight was packed, asked to check carryon's because there wasn't enough room."
Pros: "Very nice attendant"
Pros: "Staff were wonderful, in airports and on the flights. Each flight the pilot came out and gave an intro and spoke to the passengers."
Pros: "Seeting was comfortable and interior newer."
Cons: "Entertainment system was broken."
Pros: "Friendly crew"
Cons: "Nothing comes to mind."
Pros: "I love Alaska Airlines, normally. The staff on board was wonderful. I love that you can print everything at home, check in is a breeze."
Cons: "I was very angry that my seat was changed without asking me. I always thought book my seats when I buy my ticket and I always pick the same seats. I like to be near the wing. I try to get the window seat in Row 20. They, without asking, moved me to the second to the last row, by the bathrooms. Needless to say it ruined the flight for me."
Cons: "Ugh. 1 inch of snow in Seattle and Alaska cancels an entire flight. Rebooking me on a rediculously packed American flight that then connects with another Alaska flight in Portland where Alaska is again ill prepared."
Pros: "I liked that you could buy snacks on the flight. Really like the Alaska magazine lots of interesting articles. Wish i had taken a copy witth me..."
Cons: "They started boarding really early... 50 minutes before wheels up. I just happened to be near the gate. So I got on when my group was called... barely. They had the plane loaded and buttoned up by 8pm!!!! For an 8:20pm departure...yikes. what happens if you weren't near gate??? Miss flight?"
Pros: "The northwest deli box was good. Boarding was very efficient."
Cons: "They ran out of the hot meal about 1/4 way down the aisle. The seats are not comfortable for a 5 hour flight. The bathrooms were pretty gross and smelled strongly of urine. There was dried urine all down the front of both toilets and on the floor in both bathrooms I used on the plane. Some of the crew seemed very new/ immature and unprofessional. Specifically, and I apologize for not knowing names, the blonde man made strange comments to people, maybe out of nervousness? The blonde woman on the flight seemed to have a short temper with her coworkers and was very short with them, granted she did get run into by both the beverage and food cart in the middle of the plane multiple times, so she was probably pretty annoyed at that. I fly Alaska Airlines most of the time, and this experience was unusual."
Pros: "The staff was very friendly"
Cons: "It was very difficult to eat due to the close proximity to the other seats. The flight was delayed by over two hours which led to other problems for myself and my family."
Pros: "I liked the service that was provided, everyone was great."
Cons: "I wish there were more options of snacks, that would be awesome!"