$69 Find Cheap Flights from Sofia to Ibiza

My girlfriend had a health emergency and couldn’t board the flight. I asked for a refund, but you only offered half of the purchase price as a refund. Very disappointing.

Crew was outstanding, helpful and friendly. Food is deteriorating. The snack at the end of the flight was not good, a greasy moosh of toast cheese snd other unidentifiable ingredients. Coming from Germany a pretzl with butter would have been better. Entertainment had a great selection.

Boarding procedure should have the crew and personnel who are more trained, in a sense of precisely knowing what can be done and what cannot. They do not have the exact information on what you should do in the first place, also the boarding itself was slightly delayed due to the aircraft "not being ready".

We had the best help ever from the airport workers who helped us check in and get our luggage through even though the checkout was closed. We had gotten so lost that a 90 minute drive became 3 hours. They were fast and courteous and even helped with our rental car. Thank you to them!

We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.

Expect Business Class seating to be 2 passengers per 3 coach seats, with center blocked. This is typical for flights within Europe on most airlines. Service was excellent!

It was good although we could not land in Munich due to weather and we had to go to Stuttgart. Missed our second flight. They did get us on another flight but the seats where not the ones I paid for in the flight that we missed.

It was good service. The very low economic seats where not comfortable

They gave us chocolates twice (for whoever would like an extra chocolate - kids did!). I asked for an extra water, and I was given one. Crew was very friendly!

Smooth Flight, Friendly crew, food offering on board was limited.