|Flights Arrive in||Los Angeles|
|Flights Depart from||South Bend/Michiana|
|Airlines||Delta, American Airlines|
Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.
Cons: Not enough pens
Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future
Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.
Cons: No enough carry on baggage space
Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!
Cons: See other side.
Pros: Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)
Pros: Andres was so nice. Amazing actually
Cons: They boarded us then we had to switch planes. Delayed an hour
Cons: Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again.
Pros: The positive attitude. The spirit of happy.
Cons: My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes.
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