Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to New Delhi
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Scores according to KAYAK customer reviews
Pros: "Everything was amazing! Crew was helpful, thoughtful and kind."
Cons: "Nothing. It was great. Strongly recommend."
Pros: "Great seat, cabin crew was fine."
Cons: "Too much confusion trying to just find a shower in the lounge"
Pros: "Very friendly and accommodating crew."
Pros: "Great service for economy. Very attentive flight attendants."
Pros: "The crew amazing. Food was great"
Cons: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Cons: "Very good airline except for the fact that the staff at Narita airport."
Pros: "Crews were amazing."
Pros: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Pros: "Wonderful crew"
Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."
Cons: "Flight attendants"
Pros: "Two choices of meal and friendlier staff. Props to JAL."
Pros: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Cons: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Cons: "Missed flight due to medical emergency"
Pros: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Pros: "Customer service was on point . Thanks Again !"
Pros: "Awefull I did get to use my ticket"
Cons: "Japan could have helped me change my name in my reservation to match my passport"
Cons: "Selections of movies"
Pros: "Wonderful crew!"
Cons: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Pros: "Able to accommodate many dietary requirements and friendly crew"
Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Pros: "The friendliness of the crew and the comfort of the seat + size of the screen"
Cons: "Possibly more food options could of been better, only had western or Japanese option"
Pros: "Comfortable flight, polite crew, good selection of movies"
Cons: "Seat was too hard"
Pros: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Cons: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."
Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."
Pros: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Cons: "The meal and dessert were served at the same time. Too much food all at once."
Pros: "The cabin crew was professional, friendly and courteous. It's always refreshing to fly an Asian airline for the impeccable customer service. The 787 left me with minimal jet lag. The odd shaped pillows provided great back support."
Cons: "The seats were comfortable but old fashioned. The WiFi was spotty and it would have been nice to have Asian food options."
Pros: "This was an AA flight.I never expect excellent service from AA."
Pros: "The flight went well and the 3 meals were interesting. The staff was professional."
Cons: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Cons: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Pros: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Pros: "Entertainment was excellent"
Cons: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
Pros: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Cons: "I always prefer this airlines."
Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"
Pros: "Love Jan service!!!"
Pros: "Short flight."
Pros: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Pros: "I was surprised that such a short flight was able to use the newest generation of the 737, the 800 series. While as cramped your typical 737, the seat backs are super thin to allow just that much extra leg room for my two-meter frame. As always, the cabin crew was lovely."
Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."
Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."
Pros: "Same as before"
Cons: "Same as before"
Pros: "Crew was great and food was nice!"
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Pros: "All okey except earphones issue .. doesn’t works to be connected"
Cons: "It was outstanding service !!!"
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Pros: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."
Pros: "Good food and services"
Cons: "Boarding slow and luggage too strict"
Pros: "Excellent service. Excellent quality of food."
Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Pros: "In-flight treatment"
Cons: "The seat"
Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."
Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."
Pros: "Dedicated to customer service"
Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."
Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Cons: "Extremely small leg pitch"
Pros: "Very nice. Everything was great."
Pros: "Personal courteous service"
Cons: "Quality of food"
Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Pros: "Landing and botding is safe"
Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Pros: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Cons: "Lack of movies"
Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Pros: "Excellent service and in time flights."
Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."
Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."
Pros: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Cons: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Pros: "Excellent customer service"
Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Cons: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Pros: "I was upgraded to business class"
Cons: "All good"
Pros: "Amazing crew. Seats comfortable"
Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
Cons: "Too crammed. Passengers don’t raise seats during meals."
Pros: "Crew was good"
Cons: "Had a broken seat it didn’t recline...."
Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Pros: "Overall good experience."
Cons: "If could have got seats of our choice."
Cons: "Crews attitude"
Pros: "Entertainment was exhaustive and entertaining"
Cons: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."
Pros: "For an economy seat, was very comfortable!! Love the food."
Pros: "Overall a decent flight."
Cons: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Cons: "Co passenger is rude or showed attitude"
Pros: "nothing out of ordinary"
Cons: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
Pros: "Good flight"
Cons: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
Pros: "Great food and Entertainment"
Pros: "Excellent service and smooth take off!"
Pros: "The flight was on time"
Cons: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
Cons: "Both the flights were delayed. No accommodation was offered. With two little kids we planned and even payed more to travel with this airline. Overall, experience was big disappointment. Our expectations were much higher than what we experienced."
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "friendly crew"
Cons: "due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless."
Pros: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."
Pros: "Entertainment system is very good. Crew was marvelous"
Cons: "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"
Pros: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."
Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Pros: "I love business class the best"
Cons: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
Cons: "Food was goof"
Pros: "Entertainment is good"
Cons: "Flight was good"
Cons: "worst crew i have ever encountered in spite of repeatedly calling them they just completely ignored my calls served me wrong food and when i said i needed a veg meal they said they could only serve if it was pre-booked when i showed them my pre-booking details on my cell they agreed to serve me one. Very disinterested crew in serving the guests badly managed from my early, also the pizza slice emitrates serves is a non veg pizza its clearly written on the box preparation may include eggs fish etc.. and they did not have any substitute for the same. Multiple passengers kept on disturbing me and asking me to shift my seat even when i was sleeping and the crew did nothing about it because of this experience i would not choose to fly emirates again"
Pros: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Cons: "Captain's announcements in the flights were also either not loud enough or not intelligible."
Pros: "Loved that they took care of a Skywards Blue member, even upgrading my wife."
Pros: "Excellent flight. Excellent service. Great food and on flight entertainment."
Pros: "flight on time.. no delays. Very courteous."
Cons: "nothing to unlike"
Cons: "Need nice tea"
Pros: "First flying Emirates, non stop from NY to Athens, everything was very good."
Pros: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Cons: "Seats were old and in row 44 & 45 would not reclineand others reclined too far."
Pros: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Cons: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Cons: "nothing it was perfect"
Pros: "The hygiene kits that they offer! They are awesome and very much appreciated."
Cons: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Pros: "Flight was "good," not great, nor excellent."
Cons: "Flight was good, not excellent."
Pros: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Cons: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Pros: "Professional service. (Overall)"
Cons: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."
Cons: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."
Pros: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"
Pros: "Food and entertainment was great."
Cons: "Is amazing"
Pros: "Efficient and on time."
Cons: "All fine."
Cons: "Vegetarian meals can be better"
Pros: "High Quality experience."
Cons: "Could have purchased through Turkish and saved money since I had to make a date change."
Cons: "New aircraft and better management"
Cons: "Better seat."
Cons: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
Cons: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Pros: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Cons: "All good."
Pros: "Probably best economy class service and amenities and timings."
Cons: "Turkish Air lot my suitcase. I will never travel with them again"
Pros: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections"
Pros: "Comfortable seats, good food and in flight entertainment"
Pros: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Cons: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."
Cons: "boarding was messy at IST"
Pros: "Food and entertainment"
Cons: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."
Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Cons: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."
Pros: "Polite crew, comfortable enough"
Cons: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Pros: "The route"
Cons: "No one gave me water even if I asked, nobody came to me to ask my problem"
Cons: "We stood in line for a while, when it was our turn to check in they told us we were in the wrong line, unfortunately we didn’t saw a sign that told us that we had to be somewhere else because we were flying to Israel. At our second check in the guy at the desk was very unfriendly. Not something you think oh he is happy he could help us. Not at all. He was very grumpy"
Pros: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."
Cons: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"
Cons: "it was late to arive"
Cons: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Pros: "Service-crew, food, entertainment variety; good value and connection options"
Cons: "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
Pros: "I hated it"
Cons: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."
Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."
Pros: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"
Pros: "Great Food, adequate seating, helpful staff, efficient boarding"
Cons: "The airplane was a really warm temperature when we boarded."
Cons: "Flight was in time, comfortable, fantastic service"
Pros: "Very comfortable. The best flight i ever had."
Cons: "There was a problem with conecting the headphones. The chicken dish wasnt good."
Pros: "It is on time, crew is professional. In general, the flight was ok."
Cons: "Pillows & blankets are not always available. Seats are not comfortable. More bread is needed for the breakfast meal."
Pros: "The food and entertainment were great. The crew was good but..."
Cons: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Pros: "The planes were clean and staff really helpful. The actual flights were great."
Cons: "At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund."
Pros: "zero customer services and i will never fly with this airlines again"
Cons: "zero customer services, rude . and i will never fly with this airlines again"
Pros: "Great service, great good!"
Pros: "I won't fly this airline e"
Cons: "Everything was substandard"
Pros: "Very accommodating staff."
Cons: "Temperature was up and down. Seats were small."
Pros: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Cons: "Economy class was very tight. Hard to rest."
Pros: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."
Pros: "The crew was not overly friendly"
Pros: "Great crew."
Cons: "Entertainment system malfunctioned constantly"
Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"
Pros: "Crew was very nice, professional."
Pros: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Cons: "Luggage still in Atlanta with Delta."
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Pros: "Nice crew"
Cons: "Not so crapped seats"
Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Cons: "Cheerless stewards could perk up."
Pros: "Crew was great"
Cons: "Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked"
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Pros: "Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team."
Pros: "Delta as always top notch!"
Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "The entertainment consul for one of our seats kept going out and had to be restarted 4 times. It still didn’t work properly but we gave up trying to get it fixed."
Pros: "All ok"
Cons: "Flight Delayed > Pilot on Connecting Flight"
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Pros: "Flight attendants"
Pros: "Cabin service was decent"
Cons: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."
Cons: "I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it."
Cons: "No chicken sandwich."
Pros: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Cons: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."
Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"
Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"
Cons: "price could be cheaper"
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "The free TV was nice."
Cons: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."
Pros: "Delta in general but , they let me stranded, i had to find a eay to fly home, they did Not help finding a next flight.. i missed my flight because of WX"
Cons: "Lack of interest towards the passenger and client, i had to do it my self"
Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"
Pros: "We got on the plane and it went to where it was supposed to go."
Cons: "My flight got cancel two days in a row due to outrage power in atlanta."
Pros: "Very pleasant customer service, excellent bag delivery service."
Cons: "Force me to take a bad seat"
Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Pros: "see aqbove"
Cons: "see above"
Pros: "I like Delta. They are organized and professional. They treat traveler with dignity."
Pros: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."
Pros: "Plane and flight were ok"
Cons: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "I made it home."
Cons: "1. 1.5 hour delay on a 70-degree, sunny day. 2. all of the outlets in the gate area to charge devices during the delay -- and 90% of them didn't work!!!! It's almost better not to design new seating with outlets between seats, when the outlets don't work -- neither did the ones on the walls. People were lined up for the ONE wall outlet that did work."
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"
Pros: "Reachung my destination"
Cons: "I can appreciate the stress on everybody's mind but this was the worst time i had flying. Short story, 10am thursday-7pm friday. Less short story, 4 airlines, 3 security screenings and 2 customs stop points.7 delays, 2 cancels and 1 miss. It was a ping pong nightmare and 2 times it was suggested i take a bus...after i spent the money on a plane ticket with no offer of compensation, food vouchers or hotel accommodation. Delta has to convince me to come back to them."
Pros: "Great crew and prompt service. We left and arrived exactky when it said we would."
Cons: "Snacks could have been a bit better but that's not a deal breaker."
Pros: "They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit..."
Cons: "So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel."
Pros: "Delta crew are always attentive."
Cons: "Snack quantity and choices."
Airlines flying from South Carolina to New Delhi have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to New Delhi
Masks required on board, masks provided on flights from South Carolina to New Delhi
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to New Delhi
Testing for antibodies, testing for symptoms for flights from South Carolina to New Delhi
Waiving of change fees. Search flexible flights from South Carolina to New Delhi