Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Kansas City
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Scores according to KAYAK customer reviews
Pros: "Great crew"
Pros: "Helpful and attentive crew"
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "The best other than the fact it was packed full lol but that’s not Deltas fault"
Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"
Cons: "Temperature control. Information about the delay"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."
Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."
Pros: "Amazing crew"
Pros: "The crew was nice"
Pros: "Super crew. Reasonably good food. Liked how safety conscious crew was."
Cons: "Nothing. Great job everyone"
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Cons: "Just a bunch of weather delays because of the bad storms. I did not like the selection of movies and tv shows on the delta flight. So I just listened to podcast in my phone. But other than that everything was great."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Pros: "The crew was okay. Could be better"
Cons: "Variety of snacks and drinks"
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Pros: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Cons: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."
Cons: "Never made it because of my originating flight"
Cons: "The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers"
Pros: "Overall good experience"
Cons: "Plane 1hr late taking off"
Pros: "Nice people"
Cons: "Waiting at gate in KC"
Pros: "Efficient and friendly"
Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."
Pros: "The movies kept my daughter busy."
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Pros: "Professional, courteous, and responsive attendants and flight crew."
Cons: "It was scheduled so late at night."
Cons: "Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! I never again i would took Delta because I call a day before my departure to see if they would help me changing my flight by morning and they couldn’t they told me that i have to pay $300 dollars."
Pros: "I did not like anything all. But the to last agent to help me after I was send to different airlines"
Cons: "And when I get to US delta Airline ticketr did not even look at my ticket she just send to Virginia Australia make me walk all over. I know it supposed to be delta"
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Cons: "The landing was somewhat frightening."
Pros: "Everything was perfect and most of all ON TIME Thank you Delta!"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "Made the best of a overcrowded messy airport"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "Boarding was delayed, but flight crew & desk staff moved us quickly through & off we went. It was efficient & well managed."
Cons: "A bit cramped on board. Thinking of the discount carriers while smooshed in with my aisle mates."
Cons: "Delays. Ways late."
Pros: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "Lincoln ground staff is top notch. Friendly Midwest people."
Pros: "Flights were on time..."
Cons: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."
Pros: "We made it safe."
Cons: "The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances."
Cons: "My one hour layover turned into a 4 hour past 2AM arrival time."
Pros: "The fly was on time"
Cons: "No social distance has been practiced by AA very sad"
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Smooth flight, great service onboard"
Cons: "Your seats are too small, but we know the airline industry is not gonna do anything about it."
Cons: "Food availability."
Cons: "If delay to much pls let customer out of plane"
Cons: "Everything was fine"
Pros: "Responsive and helpful crew. Comfortable seating."
Cons: "More snacks; maybe coffee or a second round of refreshments. Not much, really; it was a great experience under the circumstances."
Cons: "Left very late with very poor communications that kept changing as well as the gate info!"
Pros: "Left on time"
Cons: "Customer service was bad"
Pros: "The flight was shorter than we expected! And after a long flight that was most appreciated."
Pros: "plane had wifi"
Cons: "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"
Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."
Pros: "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."
Cons: "Long delays"
Cons: "did not get my requested wheel chair service."
Pros: "Friendly Staff"
Cons: "There was no entertainment. Serats were something I'd find in a B-grade, derelict porn movie theatre ....not that I have any experience with a B-or even A-grade porn movie theatre"
Pros: "All good, on time, crew was pleasant!"
Cons: "All good"
Pros: "The amount of things to keep you entertained for the long flight"
Cons: "I had to have my seat up the entire route so that made a very uncomfortable flight was never able to really rest"
Pros: "Flight depart on time, with possible 5 minute delay. No problem at all."
Pros: "Paid extra for more legroom"
Cons: "No Free WiFi"
Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"
Pros: "Timely and comfortable flight!"
Pros: "Flight on time ."
Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Cons: "Beyond pritzzels pls have other snack varieties"
Pros: "Gate attendant kept us informed frequently as to the status of the flight"
Cons: "Rudeness/snappiness of the stewardesses"
Pros: "Food service was nice. Thank you."
Cons: "The plane felt very old. Long overseas flights without personal entertainment systems can be tough because you're stuck watching bad films with inferior sound quality. When you can't sleep it makes the ride so long. Also, the bathroom midcabin was very insecure. One wall was DISCONNECTED from the floor!"
Cons: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."
Cons: "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "No fees for carryon, like Republic charged on the way out"
Cons: "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
Pros: "On time departures. Friendly crew."
Pros: "Long wait for take off. Everything else was great."
Cons: "They cancelled my flight "due to weather" when the storm wasn't to hit the destination for more than 6 hours AFTER arrival. I was stranded in PHX for TWO DAYS WITHOUT compensation."
Pros: "We had a wonderful flight experience. Smooth take off and landing. The in flight service was impeccable! Will definitely be flying American Airlines again."
Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"
Cons: "Because it was a day later!!!"
Pros: "Much better than the trip to chicago"
Cons: "Had to wait on the crew Short fight rushed service"
Pros: "Constantly good AA service"
Cons: "The chairs have to be better for a 7h flight"
Pros: "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
Cons: "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
Pros: "Nice plane when we finally boarded it. Crew was very professional."
Cons: "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
Pros: "very good no problems.."
Cons: "all good thanks much"
Pros: "Flight was delayed but boarding at DCA was very efficient and quick"
Cons: "Flight attendants seemed bothered by something and weren't very nice. They looked/seemed tired. Cabin lights were on the whole time for a ~3 hour flight which began at 830pm."
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Pros: "Crew was terrific"
Cons: "Cabin was a little cool"
Cons: "Very very delayed. Made traveling home difficult on me and my family."
Pros: "Weather delays and the Boeing 737 problems a little out of their control. Some things could have done better, but some good employee efforts."
Cons: "Small planes are subpar.. Food useless. Baggage fees. When things go bad you're on your own."
Cons: "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."
Cons: "Nothing. It was what you expect. Comfortable transportation and no crashes."
Pros: "Friendly crew"
Cons: "Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity."
Pros: "Going home"
Pros: "Not much"
Pros: "Smooth landing."
Pros: "Departure was on time. Surprisingly, had row to myself, allowed for more leg room. Flight itself was smooth."
Cons: "One beverage service only. My flight to Sf had two services which included free pretzels. Attendant did not return down aisle to check on passengers after first beverage service. Seats of plane in both directions for non stop flights very uncomfortable. With no lean back seats hard to find good sleep position. I tend to sleep through early morning flights."
Pros: "Comfortable, quick, and great service."
Cons: "No food."
Pros: "Getting home safely!!"
Cons: "They should board the plane from the back to front, it just makes sense to do it this way, less people out if place and it would board faster"
Cons: "Check in process was at kiosk was long wait"
Pros: "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
Cons: "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"
Cons: "Kansas City airport is in need of a complete remodel."
Pros: "Kansas City airport has to be the worst in the country. Over an hour to get through TSA."
Cons: "I was to be in Kansas City at 4PM and did not get in until after 11PM. Two planes with mechanical problems. The return flight was ahead of schedule all the way."
Pros: "That transportation was available in Chicago."
Cons: "No problems."
Cons: "Flight delayed"
Cons: "The gate in Newark was a dump and the boarding process was chaotic"
Pros: "on schedule even though ORD had some weather issues but yes good flight.."
Pros: "That we didn't crash."
Pros: "The crew"
Pros: "Very good"
Cons: "Very uncomfortable seats with no leg room."
Pros: "easy boarding, helpful united employees"
Pros: "First class it was owsome"
Pros: "Employees need to understand that many people who don't fly often have an anxiety about the whole process. Being friendly and helpful goes a long way in making the experience less of a hassle. United seems to understand this and for the most part their employees were very friendly and helpful. I will choose united whenever possible."
Cons: "TSA employees need to lighten up. I think they can still do their job and be friendly at the same time. They all seem to hate their jobs"
Pros: "The staff was very helpful. When overhead storage was full, bags were checked at no additional cost."
Cons: "Had trouble with the highly advertised entertainment. On the trip from Rapid to Chicago, the entertainment wouldn't work. I was fairly comfortable in my aisle seat, but think it I had to be in a center of window seat, I would have been very uncomfortable."
Pros: "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
Cons: "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."
Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."
Pros: "Quick flight."
Cons: "Flight was delayed for 40 minutes because of "paperwork" according to the pilot. We boarded the plane on time however had to sit on it during the delay. We were not informed of what was going on until we had already been waiting for 30 minutes. When they informed us of the delay they offered everyone free direct TV in flight to make up for the delay. Once we finally took off they announced that the direct TV was not actually working. The flight attendant making the announcements was not sincere and rather unprofessional. Luckily the pilot flew fast so we ended up arriving only 10 minutes late."
Cons: "The fact that the person next to was in my seat as well"
Pros: "Fantastic service"
Cons: "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"
Pros: "I liked when I got home 12 plus hours later than I was supposed to!"
Cons: "The three canceled flights and 7 delays that I was out through were awful!"
Pros: "quick easy boarding"
Cons: "Old plane. Magazines were old and missing several pages."
Pros: "I made it to the airport safe and sound."
Cons: "It was a complete cluster as if no one knew what was going on. Once we were finally able to board we sat on the plane for an additional 30 minutes or so because the air conditioning went out on the plan and we all had to sit there in the scalding heat while they fixed it."
Pros: "My flight was rescheduled so I hope I did not get charged for another flight."
Pros: "Flight was on time, workers were courteous, gates were easy to find."
Pros: "Nothing to like"
Cons: "Did not like having my flight pushed back and back and back, to then be cancelled due to "air traffic control". Did not like my flight being rescheduled to 3 days later and that day being 4th of July. Did not like buying another flight for $300 so I could get to where I was going."
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "We were delayed, no big deal. Then we got on the plane and set there on a hot plane for over 30 minutes waiting."
Pros: "Delayed in Denver"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "The professional services"
Cons: "Cramped leg space"
Cons: "Pilots capabiliy. Excellent smooth landing. Friendly crew."
Pros: "Went smoothly & on time"
Cons: "Didn't see any flying monkeys going over Kansas. They promised me flying monkeys..."
Cons: "Plane was very late"
Pros: "Window seat"
Cons: "Lower fares"
Pros: "All is great but the KC customs officers were rude and just hateful.."
Cons: "Customs officials"
Pros: "The crew tried to make the delays suck less."
Cons: "Delays. Delays. Delays. And no communication with passengers. Flight boards were incorrect and the only information I could get was from the desk."
Cons: "Medical emergency once on board, delayed the departure from Denver. While no fault of the airlline, as a passenger onboard, waiting in the back of the plane. Some type f overhead announcement being made would have alleviated any undue conversations between passengers, wonderment of departure delay."
Cons: "The lines were so long just to check your baggage even though you were checked into your flight made me miss my flight I wasn’t alone there was several other passengers you miss your flight when we pulled up to the Denver airport we were amazed at the line that had formed inside and out it was unbelievable they didn’t have enough staff and I ended up missing my flight And it was a Saturday morning they offered to put me on a flight the next Tuesday what a joke"
Pros: "Our flight was delayed and the crew was very nice and took great care of us"
Cons: "Shea the yes narrow and uncomfortabpl"
Pros: "Not only was this airline prompt but early, both ways by nearly 30 minutes. I was very pleased with this."
Cons: "Didn't fly back with Frontier."
Pros: "The hotel and meal vouchers"
Cons: "The stay over in Denver"
Pros: "Same as above"
Cons: "Same as above, but smoother landing"
Pros: "Comfort.. I purchased coach. Not first class. Food.. Did tried the food at all Entertainment.. My Ipad"
Cons: "I did not disliked nothing at all"
Pros: "All OK."
Cons: "Could not recline my seat."
Pros: "On time"
Pros: "Atleast they fly to Souix Falls"
Cons: "They closed the check in area 45 min. Before flight, thankfully everything was on our phones and it's a small airport so the TSA got us through so we could Chek in at the gate. 3+ hour delay for "maintenance issues" (found out it was a paperwork issue the plain was fine the whole time). We boarded, then after an hour we were let off the plain to go to the bar, which was closed but they reopened for us, but no food. We were starting to figure out if we needed to rent a car before the rental places closed. Finally got back on the plain, and got to Denver. Frontier send an apology letter with a 50 dollar credit, we spent more at the bar while we were waiting. Frontier is only good for last minute cheap flights then they nickel and dime you to death. Their customer service sucks, the last time I was on Southwest with a delayed flight, (only about an hour late and the plain was late coming into Denver) they gave us a 200 dollar voucher right then and there, apologized a ton, and gave anyone over 21 a free drink. I'll be sticking with southwest even if it cost a little more!"
Cons: "The plane looked old (chipped paint, outdated upholstery). Seats did not recline. Had to pay for all baggage, carry-ons and drinks/food: this greatly increased the price of what we originally thought was a good deal on our flight."
Pros: "My seat was very comfortable"
Cons: "I can't think of anything I didn't like."
Pros: "arrived 30 minutes early"
Cons: "the seat were hard and uncomfortable"
Cons: "Paying for carry on- 12 hour delay- no straight answers -only flight to destination per day. Had to book nearby hotel then cancel when we found out it was going to depart (after waiting11 hours).does not work w/ other airlines"
Pros: "The pricetag"
Cons: "Everything else...terrible"
Pros: "Wonderful trip experience. Will certainly fly Frontier again."
Pros: "Boarding was quick and smooth"
Cons: "Entertainment: there was none."
Pros: "The crew was very nice"
Cons: "Overall it was a great experience"
Pros: "New aircraft, comfortable seat (in the forward section at $20 extra)"
Cons: "Steward/Stewardess staff helpful but not super friendly."
Pros: "Price. Short lines."
Cons: "Website was only partially operable when accessed from a link in an email when trying to "buy a bag" and check in. Had to access site directly, then it worked. However, I spent a frustrating 45 minutes when trying to buy a bag and check in when I used the link. Also had trouble using the Frongier app. Could not check in using it."
Cons: "Service People on plane $45 for carry on"
Pros: "Really nothing was favorable. I will avoid Frontier at all cost now. I travel once per quarter for business and yearly for vacations. There are plenty of other carriers that I can take."
Cons: "Being "nickeled and dimed" and in consistency. I paid for a carry on in Denver and was told that I did not need to pay. So on my return flight I was told I had to pay for a carry on or else I would not be allowed to board. The message as presented by Frontier staff was very hostile and confrontational."
Cons: "They cancelled the flight and I had to rebook the next day with a different airlines because frontier didn't have another flight going out for three days. The one way ticket with American Airlines cost me 280 dollars and the hotel room cost me 160 dollars. Frontier is only giving me back 100 dollars. Will never fly frontier again! Terrible!"
Cons: "We sat on the tarmack for 1.5 hours once we arrived at our destination. I was also surprised at how expensive it was for carry-on and checked luggage. I don't know if I'll fly frontier again."
Pros: "Ditto above"
Cons: "New seats"
Pros: "On time"
Pros: "Not a damn thing. Never. Again."
Cons: "Fraudulent rates, inability to get on another flight in the face of hours of delay, terrible seats (uncomfortable), bullshit delays - every excuse in the book on one flight."
Cons: "Extra costs to bring luggage ON the plane!"
Cons: "There was no tv."
Pros: "Was on time."
Cons: "No choice of entertainment."
Pros: "Safe takeoff and landing."
Cons: "Sour puss steward. Money suckers airline that charges too much for a carry on bag and charges you for an in flight soda."
Pros: "Got through security without a long wait, the staff were all very pleasant and the flight was on time and reasonably comfy."
Pros: "5 hr delay..."
Pros: "I liked my fellow passengers."
Cons: "Flight was delayed. Flight, if it reached destination on time or early, usually waited on the tarmac for a gate assignment which ultimately delayed the arrival time. Flight crew was rude. Extra fees that were charged for seat assignments and checked or carry on bags were not clearly indicated at the time of ticket purchase and this felt like cheating to me. I will endeavor to never fly Frontier as I do not agree with their business practices."
Pros: "Plane departure was on time and arrived early for a change."
Cons: "Frontier now charges for any snacks including a can of soda."
Pros: "Arrived early!!"
Cons: "When I arrived at the Frontier desk and checked in I let them know that I was disabled and was not able to make the walk to the departure gate. They did nothing to assist me and finally after 40 minutes an airport employee that witnessed this borrowed a wheelchair from Delta and got me to my flight. I was embarrassed and shamed by this airline. Andrew Darden"
Cons: "Have to pay for water,ridiculous!"
Pros: "Charges for carry on luggage should be disclosed PRIOR to the purchase of the ticket"
Cons: "Customer service is terrible took FOREVER to get someone on the phone which was null because she was COMPLETELY clueless about everything pretty sad every question she was asked she put me on hold tof askin amother agent. But no worries I will not fly again."
Cons: "I had to stay overnight in Denver, in the waiting area."
Airlines flying from South Dakota to Kansas City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Kansas City
Masks required on board, masks provided on flights from South Dakota to Kansas City
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to Kansas City
Testing for antibodies, testing for symptoms for flights from South Dakota to Kansas City
Waiving of change fees. Search flexible flights from South Dakota to Kansas City