Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to New Windsor
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Scores according to KAYAK customer reviews
Pros: "The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack"
Cons: "Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore."
Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Pros: "They were ensuring everyone wore the requirements of masks on the flight or you didn't fly."
Cons: "There was no social distancing on the flight due to it being full. We had to switch out planes which caused an hour delay. No food and no one came for trash which I just left my empty cup on the seat. No flight attendants came through during the duration of the flight. The Wifi didn't work but I didn't need that for once."
Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."
Pros: "Everything was good."
Cons: "The breakfast."
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Cons: "It was extremely hot on that flight. I continually had to get up to cool off."
Cons: "If delay to much pls let customer out of plane"
Cons: "Seats were VERY SMALL and worse, they were like sitting on a wood bench. Many passengers were grumbling about horrible the seats were. Unacceptable for a 5-1/2 hour flight."
Cons: "Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day."
Cons: "Flight got delayed missed my connecting flight rebooking options are garbage. Hotel was not accepting people from AA. Their shuttle company at MIA airport showed up 35 minutes late"
Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"
Pros: "Quick flight with no delays"
Cons: "Cramped seating."
Cons: "Not much room at all."
Cons: "Horrible food"
Pros: "Easy boarding crew was friendly"
Cons: "Flight was late"
Pros: "The service was pretty good and the flight attendants were helpful and overall happy. Not the worst airline but Could use some work."
Cons: "The flight ended up sitting on the runway a long time. However we were able to push back pretty much on time. The seats were cramped."
Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."
Pros: "The crew and entertainment were good."
Cons: "The comfort was not the best, tiny middle seat. He worst part was the delayed. We ended up boarding 3hours late in Dallas for the Paris flight."
Cons: "Great flight on time no issues"
Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."
Pros: "Newer plane."
Cons: "Flight delayed by 3h."
Cons: "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."
Pros: "Ahead of schedule"
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Pros: "Took me from point a to b. Some entertainment options, nothing spectacular."
Cons: "Toilets were dirty."
Pros: "Friendly Staff"
Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Cons: "I left an expensive Bose head set in my seat that could not be found....or did smobody decide it was better in their possession.?"
Cons: "seats should be priced based on passengers' weight."
Pros: "Seats are terrible. My back hurts after the journey. Leg room is bad too."
Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Cons: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."
Pros: "This airlines sucksI didn't really like much of anything about the entire trip"
Cons: "I didn't really like much of anything about the entire trip. Mainly, there was absolutely no entertainment except some overhead movie that no one wanted to watch. The plane was old and comfortable."
Pros: "Overall very comfortable was comfortable for a 8 hour plus flight"
Cons: "Extremely long check lines. Security came after the extremely long check in process"
Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."
Pros: "The seats weren't bad and there was enough space for my carry on and personal bag"
Cons: "It was so hot the entire flight and the overhead air was very low pressure that it didn't even feel it touch my head. The person next to me had very bad odor and was hoping the air would clear it for me but it didn't because the overhead air was so low."
Pros: "Very nice flight. Nothing unexpected."
Pros: "What I enjoyed about this flight is that I eventually made it to Chicago."
Cons: "Flight was delayed several times - blamed on Chicago ATC. The food offered was not suitable for First Class - there was chicken and vegetarian option. The FA was rather slow in serving and clearing trays. She was not interested in going around and asking for refills - when I inquired about it at dessert time, she didn't come back for 15 minutes and I had to ring the call button - she informed me they didn't have my drink of choice, so it was OK for her not to come back and tell me that. Service was terrible in First Class. American should seriously do something about that."
Pros: "Wonderful flight"
Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."
Cons: "Instead of pretzel, if served some nice snack it wud be nice"
Cons: "Long flight for a short distance. Slow getting people on and off. Delayed on arrival getting to gate and then delays getting people off. Baggage took a long time."
Pros: "todo muy bien"
Pros: "Very professional and friendly."
Pros: "Went business class and was truly spoiled. Did an evening flight. The seat laid down to a flat bed. Boses headsets, facial refresher packages were provided. The food was wonderful and the wine was above average. A must experience!"
Pros: "No seat not comfortable."
Cons: "No legroom."
Cons: "Great crew and smooth ride"
Pros: "Great crew."
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Cons: "A place to out my bottle of water"
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Pros: "Boarding was super smooth,"
Cons: "Offer some type of entertainment, ie internet or something"
Pros: "Crew was nice and efficient."
Cons: "Check in counter needed more help-line very long"
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Pros: "Nonstop flight. Wish it was available year round!"
Cons: "Our boarding and flight was delayed, but we were given no explanation."
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Pros: "Everything was perfect!"
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Cons: "Very uncomfortable"
Cons: "Unfriendly Flight attendants"
Cons: "Delayed due to weather"
Cons: "Seats were not comfortable"
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "The plane, the crew..."
Cons: "Seats wider"
Pros: "All wa great"
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Pros: "I have never experienced this before. You stand in line to get a tag for your bag. Then you stand in line to check your bag. Then you stand in a Disney style HUGE line just to get to the escalator to take you to the second floor so you can go through security. Thank goodness for TSA precheck! That line was long but not very long like the other line."
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "Passengers were fun"
Cons: "Need entertainment"
Pros: "Crew was friendly, seats were very tight. Have to pay for water."
Pros: "Nice having assigned seat. Boarding pass can be obtained through mobile app."
Cons: "Seats do not recline, so not real comfortable."
Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."
Pros: "Kids board first and you dont have to worry about seating if u have a young child. Also, the nonstop flight was so relaxing."
Cons: "Not much..."
Pros: "Everything. Boarding stared early and, although the plane was full, everyone was seated and ready for on time takeoff"
Cons: "Plan to curtail service at AVP! Planes are always full!!"
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Cons: "Our flight was delayed 4-5 times before it was cancelled all together and rescheduled for the following day. I lost over $200 in hotel charges and valuable time with family. A 3 day trip was decreased to a 2 day trip. Extremely disappointed. After sharing our experience with others we heard the same thing happened them."
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Pros: "Wow so nice to have an economical fare to Baltimore! On time, courteous, uneventful flight. Couldn't ask for more."
Cons: "All good"
Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"
Cons: "10hour delay!!! No weather problem.."
Pros: "Very cheap ticket Non stop flight to HTS with excellent service. Eat before the flight. It is a short flight but if needed bring your snack... airports near big cities..."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "Great flight!"
Cons: "Price, service"
Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Cons: "Delayed 5 hours!"
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Pros: "I thoughly enjoyed the flight.Crew was great."
Cons: "There wasn't anything I didn't like. ."
Pros: "The outbound leg went well except for the very uncomfortable seats that are thinly padded and do not recline. We left on time and arrived on time."
Cons: "The return trip left five hours late due to a faulty plane. I appreciate not using a plane that was mechanically not working. I also appreciate that we did finally leave on the same day we were to leave. The replacement plane was as uncomfortable as the plane used in the first leg of my round trip."
Airlines flying from South Dakota to New Windsor have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to New Windsor
Masks required on board, masks provided on flights from South Dakota to New Windsor
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to New Windsor
Testing for antibodies, testing for symptoms for flights from South Dakota to New Windsor
Waiving of change fees. Search flexible flights from South Dakota to New Windsor