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There was a loud squeaky sound the whole time we were flying.

I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX

Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.

I was sitting at comfort +. One of the Asian male crew was so loud when he delivered service. When he asked questions or what food you need, he was shouting. He must be a prison guard before going Delta.

Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.

Space and comfort was good. Staff could have been more helpful and friendly.

Crew was great. However the seat I had would not recline and stay put. It would spring back to upright. Hopefully they can check the seats and maintain them. Otherwise the plane is clean and the crew is very friendly.

Boarding in Seattle is always a mess. Sat in Deltas new domestic first class cabin. Everything was great except I found the seat cushion to be fairly uncomfortable. I’m a bigger guy so take that into mind (6’2” / 300 lbs.). Crew was meh.

Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).

You need to be a hacker to get the (Free) WiFi

Business class Seats on the A350 from Nan to YVR were wonderful. The flight crew was okay but could do with better training. Toilets were clean but ran out of paper towels towards the end of the flight. The food/menu and the wine offered really needs considerable improvement. Dinner options were either Bolani, a beef sandwich (even this could be made much better), or paneer butter masala. Unfortunately, if you are not a fan of Fijian food, there isn’t much choice. Dessert was either turmeric ice cream or fruits but unfortunately, they were out of fruit! So the only option was turmeric ice cream. I’m not certain how many passengers like turmeric but I am not one of them. They need to cater to a more diverse group of people. Perhaps they need a new chef? The movies& tv shows were mostly older so I didn’t find that interesting either. It was however, fun to view the plane’s exterior cameras as we take off and land. The best thing about this flight are the business class seats.

Comfortable as one can get in Economy, food was very good, staff were super friendly & efficient.

Really liked the plane and business class seat. Food was ok but could be better. Service was very good.

Better connections, much better cabin crew, much cleaner cabin that Qantas, American and probably other carriers.

Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.

Fiji left without me because American Airlines was too stupid to get to LAX on time. Fiji should have offered a standby on another flight but they told me tough luck. I will never fly with this company again.

The A350 aircraft business class experience was very good. Comfortable and well appointed pod, and supplemental bed pad available for sleeping. Food was very good.

Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.

The flight attendants were extremely friendly and helpful. Everything ran on time. I highly recommend Fiji Airways.

The experience was lovely in every respect. The crews were delightful.

BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.

Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!

Don’t like last minute airline change. Not able to choose seat earlier.

Enjoyed the new possibilities of in flight entertainment. Been awhile since I've flown, and that was a nice surprise. Being able to pick from such a variety was personalized and welcomed.

It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations

Check in etc was very good. As for on the plane, it was like flying in a freezer. It was so cold, i have flown for years and never been so cold on a plane. Staff on board said its always cold when flying which is a load of rubbish. They wouldnt put any heating on and now i have the flu because of this .

Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.

The WiFi didn’t work and the seats are too close together. Very uncomfortable.

On time every leg of the journey and exceptional staff at counter, gate, and on board. I haven’t travelled in US for a long time and was genuinely surprised how pleasant this was.

Too many fees (but that seems to apply to all airlines nowadays)

Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.

I was duped into thinking it was a United Airlines flight when in fact United had nothing to do with it.

There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.

The flight and crew were fine. The entertainment- the sound was so bad through the headphones I could barely understand it and it was a show I had seen before. The food might have been fine but having to have an account with united in order to access the app in order to pay for the food was rage inducing. I had entered my credit card info at home and logged in as guest but that wouldn’t allow the “wallet” tab to open in the app. And then the wifi was so bad that it took about 45 minutes to fully log in and get all the info working at which time I missed the food. You shouldn’t have to give your address, email and phone number in order to get a hamburger.

Unfortunately our flight was delayed by 45 minutes due to Kate arriving aircraft. Once we stated everything was great.

Fight crew was not very attentive and the bastions were gross!

Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.

amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!

5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.

We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.

I can say I will not be taking this airline again any time soon. Seat were uncomfortable and too tight. Lack of chair screen and little overhead space.

American Airlines canceled the flight twice and was unable to facilitate a change of city for us after our travel plans became affected. We lost alot of money due to this and it seems like the airline was trying their best not to facilitate this. Mind you, I am a very loyal member.

Poor availability of food. Cold cabin temperature. Extremely long waiting time for a flight attendant to respond to a call button signal.

2.5h delay due to unruly passenger in first class. Had to be removed from the flight. No food unless pre ordered. Didn't know we would need it because of delay.

Only my carry that was taken and found it in my final destination