Find cheap flights from Southeast Asia to Charlotte

Find cheap flights from Southeast Asia to Charlotte

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Round-trip
Economy
Boston (BOS)
Charlotte Douglas
Thu 5/13
Thu 5/20
Any month
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Good to know

Low season

MayBest time to beat the crowds with an average 4% drop in price.

High season

DecemberMost popular time to fly with an average 11% increase in price.

Average price round-trip

$1,233(avg. price over the last 2 weeks)

Good deal round-trip

$801or less

Good deal one-way

$693or less

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Top 5 airlines serving Southeast Asia to Charlotte Douglas

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

Cons: "More variety of movies"

Pros: "The service and food was great. Plains are new."

Pros: "Cabin crew were very helpful and polite."
Cons: "Food lacked flavor."

Pros: "Simple check in and boarding, right on time."

Cons: "Better food"

Pros: "Yes."

Pros: "The crew was absolutely amazing!"
Cons: "I think everything was amazing"

Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."

Cons: "The food and drinks were sub-par"

Cons: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

Pros: "Overall is good :)"

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Pros: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Cons: "Bad seat near bathroom. Smelled like pee entire trip"

Cons: "The crew kept accidentally bumping my chair and never apologized"

Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

Pros: "VERY FRIENDLY"

Pros: "Very friendly and accommodating staff on JAL every trip"

Pros: "Excellent and original Japanese meals"

Pros: "Food was excellent and service came frequently. In-flight entertainment was amazing."

Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

Pros: "Service was excellent!"
Cons: "It was a great flight!"

Pros: "Nicest crew I have ever seen!"

Pros: "Wonderful Crew."

Pros: "Economy seating the best in the business."
Cons: "Old movies"

Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Pros: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."

Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"

Pros: "Great service and comfort. Great food. On time."
Cons: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."

Pros: "The hospitality of the crew"

Pros: "The airplane and all crevices"
Cons: "None"

Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."

Pros: "Food and drinks"
Cons: "Nothing"

Pros: "This flight was just pretty routine."
Cons: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."

Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."

Pros: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Cons: "I always prefer this airlines."

Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."

Pros: "Good food and excellent service On time"
Cons: "There are not much choices for movies News uses Japanese only"

Pros: "Soft chair."
Cons: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."

Pros: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."

Pros: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Cons: "Absolutely nothing."

Pros: "excellent seat space and excellent in-flight service."

Pros: "Great 12hr flight"
Cons: "Loved everything!!"

Pros: "Foods are good, crews are good."

Pros: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Cons: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."

Pros: "The service vayama were trying to charge fees way over the normal fees for any adjustments"
Cons: "If they could of tried to be helpful when trying ro change dates"

Pros: "The food was especially good for such a short flight."

Pros: "Great flight attendants left me alone to sleep."
Cons: "Korean Air cabins always seem a little warn to me by about five degrees."

Pros: "On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!"
Cons: "No improvement needed!"

Pros: "The seat was comfortable"
Cons: "Every thing was great"

Cons: "Taking care more about suitcases customers"

Pros: "Good selection of entertainment"
Cons: "The food"

Pros: "Onboarding on time and kind"

Pros: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Cons: "Nothing except flying first class."

Pros: "Fast boarding sequence and take off."
Cons: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."

Pros: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Cons: "Seats of any airplane could use improvement on comfort. But comfort was good."

Pros: "Short flight"
Cons: "Dont have lots of option on movie"

Pros: "Flights are on time, Cabin attendants are nice and friendly , Food was great .My luggage came early . Everything is clean . I only have 1 hour lay over to transfer from my flight from Inchon to Nagoya it’s was fast . I will fly Korean air again in the future . Thanks for the safe flights ."
Cons: "I didn’t like being seated in the middle of two guys in the isles . I arrived 3 hours before my flight I don’t have no choice . Hopefully they would assigned us seating at least not in the middle of two men I feel discomfort ."

Cons: "The touch screens were terrible"

Pros: "I was not able to make the flight because the Delta flight from Richmond to New York got cancelled."
Cons: "1st leg of Flight got cancelled."

Cons: "They need to offer more water on the flight. Had to keep asking."

Pros: "Got exit row seat. No extra charge."
Cons: "Everything was great"

Pros: "Very roomie and friendly service"
Cons: "None"

Pros: "the movie selection"
Cons: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"

Pros: "The staff was great"
Cons: "Take off was two hours behind schedule. I missed my next flight and had to wait about 5 hours in SFO for the next available to pdx"

Cons: "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."

Pros: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Cons: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."

Pros: "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room."
Cons: "Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain."

Pros: "The crew was friendly and handled the delay as best as they could. The food was good. Cabin temperature was good."
Cons: "It was raining and the airport was making a lot of announcements about flights that were delayed/canceled but our flight to Korea wasnt mentioned. About an hr before boarding time they changed the gate. The plane we were taking was late arriving. Boarding time was pushed back 30 min. Everyone got on pretty quickly but then we sat in the plane, on the tarmac for over 2 hours. Idk if it was an issue with the plane, or the airport or what. I was sleeping so I didn't bother to ask but my mom was listening. She couldn't hear anything on the PA system. It was too fuzzy."

Pros: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"

Pros: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Cons: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."

Pros: "Nothing at all"
Cons: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."

Pros: "The service and entertainment"
Cons: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"

Pros: "Crew team assist us from the moment we landed in Bangkok and help us to our connecting flight. it was an amazing job."
Cons: "na"

Pros: "Seats more comfortable than other planes"

Pros: "With three little kids it was nice to be able to load early"

Cons: "Boarding was a free for all. did not board by aisle."

Pros: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."

Pros: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Cons: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."

Pros: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Cons: "The seats were comfortable, but I wish they had more cushioning for this long flight."

Pros: "timely services of the flight attendants,politeness as well"

Cons: "Flight delayed 6h Terrible"

Pros: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Cons: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."

Cons: "Flight was delayed."

Pros: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!!"

Pros: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Cons: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."

Pros: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Cons: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."

Cons: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"

Pros: "Koreans are naturally respectful, making for a very pleasant flight"

Pros: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pros: "All was good"

Cons: "special meals especially Hindu meals non vegetarian"

Pros: "Good experince. Crew was fantastic."

Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."

Pros: "Timeliness Appearance of crew. More leg room. Variety of entertainment"
Cons: "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."

Pros: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Pros: "The cre was really nice and very attentive."
Cons: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."

Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"

Pros: "There are very friendly"
Cons: "Just continue the better services"

Pros: "crew was amazing.. seat are comfortable"
Cons: "if the food includes children meal ."

Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."

Pros: "Crew and food."

Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pros: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Cons: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Pros: "The crew very good and helpful"
Cons: "The crew are well organised"

Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."

Pros: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Cons: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"

Pros: "The crews are very friendly and seats are very comfortable"
Cons: "There nothing could have been better cause everything is perfect"

Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"

Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"

Pros: "Foods were great."
Cons: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."

Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."

Pros: "Faultless as per usual QA flights"

Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Cons: "Haven't made it yet due to schedule change. 12 hour wait in airport."

Pros: "Everything."
Cons: "N/A"

Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"

Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"

Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."

Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"

Cons: "The website is not easy to navigate."

Cons: "Horrible customer service."

Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Cons: "N/A"

Pros: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Cons: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."

Pros: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Cons: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."

Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"

Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Pros: "The professionalism of the staff"
Cons: "No comment"

Pros: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Cons: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."

Pros: "N/a"
Cons: "N/a"

Pros: "Friendly staff not delayed excellent safe travel"

Pros: "It was a short flight, so no problems"

Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"

Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."

Pros: "Nothing."
Cons: "Was denied boarding."

Pros: "Alinda, the stewardess."
Cons: "Too long journey."

Pros: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Cons: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Pros: "Aircraft was new and good."
Cons: "Non Vegetarian meal was over by the time the service reached me."

Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Cons: "Information on arrival time was not correct"

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Cons: "My suitcase didn't come with the airline."

Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Cons: "Our lougage did not arrive"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Cons: "Flight was cancelled."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Cons: "Bag was lost"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Cons: "Dutch sub titels would be nice."

Pros: "The flight was great."

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Cons: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."

Cons: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Pros: "blueberry juice, service and friendliness"
Cons: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Pros: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Cons: "Limited controls on the entertainment."

Pros: "I liked everything !"

Cons: "Unwashed pillow and blankets, stains on the pillow"

Cons: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Cons: "Boarding was delayed. Missed the connection flight."

Cons: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Cons: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Pros: "calming environment, finnish style"
Cons: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."

Cons: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Cons: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."

Pros: "Service was good"
Cons: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Pros: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Cons: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

Pros: "Fantastic service staff food and beverages"
Cons: "Just slightly hard when laying down on the seat to sleep"

Cons: "i get sit 57 E both way forvard and come back. My travel was very long - 4 flyds. One of them t his is 11 hours. I am very very tired."

Pros: "Finnair was every bit as good as the best European airlines I've used in the past. Compares favorably to British, KLM, Swissair, etc. Service was top notch, good food, entertainment, comfort, airport lounge, etc."

Pros: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Cons: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Pros: "See above."
Cons: "See above"

Pros: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Pros: "No frills but efficient"
Cons: "Food choice limited"

Pros: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Cons: "Nothing really negative to say"

Cons: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Pros: "Blueberry juice!"
Cons: "No food."

Pros: "Plenty of food to eat. Snacks and lunch"
Cons: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Pros: "On time."
Cons: "Seats are uncomfortable."

Pros: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Cons: "Bag collection was chaos and took too long, it's not such a busy airport"

Cons: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Pros: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Cons: "I liked everything. They exceeded my expectations."

Pros: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Cons: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."

Pros: "The crew was very much professionals, worked fast."

Pros: "I was glad that it was a direct flight, and the crew was nice."
Cons: "The seats are too small, and there were two empty rows behind us, but the crew seemed to be using them to sleep and did not allow anyone back there. The monitors were in the aisle, and I could not see it well, and I was never offered any headphones, so I could not watch the in flight entertainment. Overall, the flight was pretty disappointing."

Cons: "I had a seat on an aisle, which was good. But, the TV / video screen did not work. Luckily there wasn't a passenger next to me, and I used that screen. I told the steward, but never got help with the screen. I had to " Lean " for the 9 hours. The bathrooms became gross after 5 hours. I don't need to explain."

Pros: "great"
Cons: "nothing"

Cons: "Entertainment services weren't functional for the first 2 hours of the flight"

Pros: "The crew was very nice and gave us a $10 meal vou"
Cons: "The long delay wasn't great."

Pros: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Pros: "The fact that I got home in one piece I really like."
Cons: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Pros: "It was a comfortable, professionally (British Airways) managed flight at a good price."

Pros: "Food and service"
Cons: "Seats were very small"

Cons: "experience was awful. Helen Rowena Boysen"

Pros: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"

Cons: "No individual air controls for each seat"

Pros: "Accuracy Staff Serving"
Cons: "My name was wrongly written on the passanger list."

Pros: "Very good flight"

Pros: "Good food - two meals at just the right time."
Cons: "I regularly fly between Chicago and London and dread having to get on AA90. The planes are ridiculously old with barely any legroom and no seat-back entertainment. On this occasion, my friend sitting next to me, who is 5'10" had his knees right up against the seat in front. When the passengers in front reclined it was almost impossible to get comfortable. There is no seat-back entertainment. For some this may not be a big deal, what with iPads and other devices, but it speaks to AA's failure to consider it's customers comfort and ease on long-haul flights."

Cons: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."

Pros: "Everything about the flight was good"

Cons: "Dealyed - One hour"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Southeast Asia to Charlotte

Airlines flying from Southeast Asia to Charlotte have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Southeast Asia to Charlotte

Mandatory masks

Masks required on board, masks provided on flights from Southeast Asia to Charlotte

Social distancing seating

Middle seats unavailable to book on flights from Southeast Asia to Charlotte

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Southeast Asia to Charlotte

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