BKK - CLT
Find cheap flights from Bangkok Suvarnabhumi Airport to Charlotte Douglas
Good to know
|June||Best time to beat the crowds with an average 23% drop in price.|
|January||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$1,270||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Bangkok Suvarnabhumi to Charlotte
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $769 or less one-way and $851 or less round-trip.
- High season is considered to be December, January and February. The cheapest month to fly is June.
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Top 5 airlines serving Bangkok Suvarnabhumi to Charlotte Douglas
Scores according to KAYAK customer reviews
Pros: "The service was consistent and crew were all very respectful and did their best."
Cons: "The seats were extremely narrow, hard and uncomfortable...."
Cons: "Offer better options to redeem rewards/miles!"
Pros: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Cons: "Overnight flight is brutal. But that can't be helped."
Pros: "Korean airlines had pleasant staff and provide good food."
Cons: "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."
Cons: "Flight was a total of 1 hour - 20 minutes late to Seoul, thus causing my wife and I to run to make our connection to NYC."
Pros: "The food is outstanding, the on-board service is wonderful."
Cons: "Unfortunately our flight was very delayed causing problems for lots of connections. Also the check in agent at BKK was not nice at all"
Pros: "The staff was great"
Cons: "Take off was two hours behind schedule. I missed my next flight and had to wait about 5 hours in SFO for the next available to pdx"
Pros: "The seats were comfortable and the crew was nice"
Pros: "The service"
Cons: "The width of the seats"
Cons: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Pros: "Really loved the KAL transit lounge area of the airport. Took a four hour nap in the nap area on arrival. Then was able to shower and clean up. All provided free. Great Airport."
Pros: "I like the Korean Bibimpap on the plane, taste was good."
Cons: "Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average"
Pros: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Cons: "Flight to BKK was on 747s my favorite plane."
Pros: "Planes r great service is good"
Cons: "We did not like the food but they did give us other tray when we told them we don't like the smelly fish"
Pros: "Crew team assist us from the moment we landed in Bangkok and help us to our connecting flight. it was an amazing job."
Pros: "Flight attendants"
Cons: "Clean, great service, good food."
Pros: "Seats were a bit roomier and attendants were friendly."
Cons: "I didn't like the meal."
Pros: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Pros: "extra leg room was great"
Pros: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Cons: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Pros: "Clean, comfortable and professional."
Cons: "The waiting and boarding procedure -- either at Bangkok Airport or at Seoul Airport, I forget which -- is a little unusual. A written description of this would have been helpful along with the boarding passes."
Pros: "Good service. All attendants and crews were nice and friendly."
Cons: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Pros: "Aircraft was extremely comfortable. Check-in and boarding process very efficient Service was amazing!"
Pros: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Cons: "No legitimate complaints."
Pros: "Overall, very good."
Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Pros: "Everything was perfect perfect service excellent food the best I ever flown so far"
Pros: "Just about everything"
Pros: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Cons: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Pros: "I liked everything from leg room, comfortable, good food to really great service and the on time/off departure."
Cons: "Nothing that I can think off."
Pros: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Pros: "Everything up until I got to Hawaii and switched to them."
Cons: "The code share airline"
Pros: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Cons: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Pros: "The crew was very attentive and so pleasant."
Pros: "Boarding was very organized, service was excellent, plane was clean"
Cons: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Pros: "Good food. Good movies. Plenty of room."
Cons: "Long flight, nothing you guys can do."
Cons: "Turbulence and bumpy. I know you can do much about that."
Pros: "The ladies all smiling and very very polite. Best airline I've flown on."
Cons: "I have no complaints."
Pros: "The flight was fairly full, so it felt crowded, but we were able to sleep. the flight attendants were great, as always."
Cons: "the close quarters in the night."
Pros: "Good leg room in most seats in Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
Pros: "Excellent flight attendants, plenty of leg room. Great food."
Cons: "All good."
Pros: "Seat spacing is actually sane - so much better than US airlines"
Pros: "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."
Pros: "Everything was great on the less than six hour trip from Bangkok to Incheon. The flight was even ahead of schedule. One thing I did not like seeoing, was that many passengers seemed to carry with them drinking water in thermos bottles. I thought this was against regualtions?"
Cons: "This has nothing to do with the airline, but too many times at the gate, passengers are between flights and lay down on three seats, leaving no room for others to sit. I would hope the airline could police this situation somehow."
Pros: "It is a very good airline. Friendly stuff, good food and most important, have space for the legs. If prices will be cheap, hope to fly with them again too."
Cons: "Was a bit late for deporting, but only around 20 minutes."
Pros: "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."
Pros: "Attentive & very friendly& polite flight attendants"
Pros: "no -all that was amazing was the complete idiocy of ana"
Cons: "virtually everything was a unacceptable starting with the gate staff ..."
Pros: "The crew was very friendly and attentive. They look after the customers."
Cons: "I can't think of anything that could have been better."
Cons: "if the seat can be reclined a little more"
Cons: "Great staff and food for a plane."
Cons: "Salad and fruit came Frozen"
Pros: "The seat was nice"
Cons: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Pros: "It was alright."
Cons: "Prepare to wake up with neck pain."
Pros: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Cons: "very average"
Pros: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Cons: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."
Pros: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Cons: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Cons: "Food was not good, seats not comfy"
Pros: "Great service."
Pros: "crew was professional and very attentive and beer and wine on the flight."
Cons: "wish they had more movies choices from the u.s."
Pros: "Food was good also"
Pros: "Food and service was excellent."
Cons: "Seats in economy were narrower than other airlines."
Pros: "on time"
Pros: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Cons: "I'd like greater variety in food choices"
Pros: "Love everthing."
Pros: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
Pros: "5 stars all around 5 stars around"
Pros: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Cons: "Very nice services"
Cons: "Nothing, everything was as expected"
Cons: "Plane was hot and a lot of food but it wasn't very good."
Cons: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Pros: "2 inches more legroom in economy than other airlines on that route."
Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Pros: "Legs-room was good."
Cons: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Pros: "On time, comfort, good food, good deal"
Pros: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Cons: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Pros: "Cabin crews are efficient and very polite. Film selection is fine."
Cons: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."
Pros: "Staff are very attentive and helpful; the entertainment system is top class"
Cons: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
Cons: "Not ok"
Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Pros: "Great service, everyone was happy to do their job"
Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Cons: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
Pros: "A N A Very good, space between chairs is very good, crew very professional and friendly"
Pros: "overall clean and comfortable, service is great"
Cons: "Limited movie and news programs"
Pros: "Crew always good"
Cons: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
Pros: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Cons: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Pros: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Pros: "Seats were comfortable. Entertainment was OK."
Cons: "I don't know what that food was, but it wasn't food."
Pros: "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
Cons: "Space of the seat are too tiny also a place to have some food"
Pros: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Cons: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Pros: "Business class is the best"
Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Pros: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Q-suites and business class flight crew."
Cons: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."
Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."
Pros: "The Qatar Airways price."
Cons: "The entertainment did not include any music (classical or otherwise)."
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Pros: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
Pros: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."
Pros: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Pros: "I liked the crew"
Cons: "My first flight to DOHA was cancelled"
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Pros: "Everything was good."
Cons: "More movies, no wifi, better food"
Pros: "Great airline with spanking new plans and top of the line service"
Pros: "Economy treated like first class!"
Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."
Pros: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Cons: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Cons: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Pros: "The crew was great, trully world class service"
Pros: "- Efficient boarding and check-in - on time arrivals"
Cons: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"
Cons: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
Pros: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Cons: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Cons: "Not allowing water on the flight made it extremely long and unbearable."
Pros: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Pros: "Crew was great"
Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Pros: "Great flights. lots of room in economy."
Pros: "I don't like at all"
Cons: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."
Pros: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Cons: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."
Cons: "Seat is not comfortable at all."
Pros: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."
Pros: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Cons: "The wifi was useless"
Pros: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
Cons: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."
Pros: "Great service, smooth flight...on time departures and arrivals."
Cons: "Some of the touch screens weren't working"
Pros: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
Cons: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."
Pros: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"
Pros: "Airport is big and comfortable"
Cons: "1. Even though is a new airport, many times they still bus passengers to the terminal. Even a 777 with 300 persons cannot get a gate. 2. Monitors with flight departures are very hard to read. There are not enough monitors so the flights listing alternate, and you have to wait a long time for your flight to appear. 3. Font size in the monitors is too small. 4. The flight departures in the monitors should be sorted out by destination name and not by time. People always know where they are going but not necessarily the exact departure time. 5. Silent screens displaying news in the waiting areas are useless. They should have the captions on at least."
Pros: "the best airline"
Pros: "Plane was clean"
Cons: "Food could be better!"
Pros: "safe trip"
Cons: "no entertainment, no food, would like to be aware no food"
Pros: "It was absolutely on time. Great!"
Cons: "The meal is always too spicy and for more south Asian style. I prefer more European meal."
Pros: "Flight was excellent crew awesome."
Pros: "Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement."
Cons: "Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy."
Pros: "No the seat was not super comfortable. In fact it was not even comfortable."
Cons: "The seat size and comfort"
Cons: "Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!"
Pros: "Food and service were great. Super Polite, well manered, overall, you can feel it's British Airways."
Cons: "No complains. Honest."
Cons: "A longer connection so I didn’t miss the flight."
Cons: "I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs."
Pros: "Food and service"
Cons: "Entertainment system needed rebooting and then lost volume so was not available for about half an hour"
Pros: "British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London."
Cons: "We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin."
Pros: "Comfy. Adjustable headrests. Complimentary food and drink."
Cons: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."
Pros: "Nice crew Good food Good landing and no uncomfortable turbulence"
Cons: "Personal tv didnt work for majority of flight and when it did there was no audio (update technology ASAP)"
Cons: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"
Pros: "Food was delicious and out flight attendant was very helpful. Plane was quiet and the movie options were good."
Cons: "Plane was honestly very dirty. There was a ton of crumbs and gross stuff in th seat back pocket. Which I did not even use because I didn't want any of my things to touch. The overhead lights were covered in dust. So make sure you have some some type of cleaning wipes with you!! I do understand that I was flying economy, but that doesn't mean nothing should be cleaned."
Pros: "the foods"
Pros: "Excellent customer service."
Pros: "Very smooth landing"
Cons: "Lots of turbulence"
Pros: "The flight attendants were very nice & accommodating. Everyone made you feel welcomed and valued. The food was fresh and you could tell there was a lot of detail put into the trays, they were well presented."
Cons: "No complaints, it was really a great experience."
Cons: "I was treated with so much disrespect, I wonder why tho. One of the crew members (a plus sized lady) came off to me as racist, she treated everyone else with a smile and cautious attitude but was so fast to tell me off. Would it be a coincident that the rest people are white like herself? I'm never flying BA again."
Pros: "The flight wasn't as late on arrival as I anticipated it would be."
Cons: "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. The rest of the flight was mediocre. Lufthansa and Virgin do so much of a better job with overall staff on the ground."
Pros: "Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better."
Cons: "Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk."
Pros: "boarding and crew"
Cons: "no drinks within a 2 h flight"
Pros: "There was no food or entertainment - 1hr flight."
Cons: "Lack of legroom"
Pros: "Flight on time, flight attendants were great."
Pros: "The air plane ran out of fuel we had to divert to San Jose we waited two hours because of weather and because the paperwork had the wrong pilots name so they wouldn't let the plane fly. Therefore we waited in the airport all night because neither British airways or American Airlines would help us We waited here all night with no sleep no one would give us a hotel or a meal we have now will be getting into London 24 hours later than planned and we will be out about $1000 in hotels in two hours we had booked that were non-cancelable . Multiple phone calls to British airline Waze and to American Airlines for all of the helpful"
Pros: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Cons: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."
Pros: "Crew was nice"
Cons: "We hardly had any water. Entertainment systems were very poor and kept breaking. Mine completely broke. Airplane felt old and rickety"
Pros: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Cons: "Hot plane no free drinks or snacks."
Pros: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Cons: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"
Pros: "The crew was efficient"
Cons: "Food was really bad. I would like much more entertainment in such a long flight."
Pros: "The in-flight service was great!"
Cons: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."
Cons: "I will suggest a use charger on the plane"
Pros: "Courteous service"
Pros: "Efficient staff, quick boarding of passengers, staff went the extra mile to verifiy that my puppy was safely being transferred from another British air plane and then I watched through the window as he was boarded on my flight to AMS. Caring employees directed my attention out the window, prior to me boarding. A happy sight watching my puppy boarding my plane. Comforting!"
Pros: "Flight crew did a nice job and seemed to enjoy what they do."
Cons: "When you book your ticket you should be able to choose your seat without having to pony up $35 to do it, I don't understand why you have to wait until you check -in 24 hours before your flight to get a "free" seat. Food was just okay. Seats not that comfortable."
Pros: "Because of a sudden mobility problem, for the first time ever I requested mobility assistance. I assume your personnel providing this assistance are some of your lower paid. Their assistance in Bangkok, London and Manchester was fantastic; I wish I had recorded the names of each helper so I could praise them individually. They smoothly got us through check-in procedures, delivered us to boarding gates. Nothing seemed to be too much trouble to them. They made what might have been an unbearable trip totally trouble free. Thank you all."
Pros: "Nice high tech tvs to watch movies and tv shows"
Pros: "This was a long flight but it was made comfortable by the airline and crew. The seats weren't terrible and I was actually able to recline some. I loved the headrests that adjust to whatever height you want. I also loved the remotes with the TV screens because I've never had that before and my arm gets tired playing the games! The crew was very friendly. The food was good and many drinks were offered frequently which was nice."
Cons: "I didn't like the bathroom not being in the back of the plane. I also didn't like the movie selection. It was very small and did not have the best choices."
Pros: "Flights were fine, normal, typical. No leg-room but that's the case on all flights these days."
Cons: "Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!"
Cons: "Food unpleasant taste"
Cons: "This flight was operated by American Airlines. The Contour of the seat back is very uncomfortable. I find this on all American Airline planes. Food was ok, prepared well but lacked flavor."
Pros: "Comfortable seats. Movies were good."
Cons: "One stewardess was rather rude. People on either side of me noticed how rude she was to me."
Pros: "The flight crew was lovely, everything went off without a hitch."
Cons: "I've never seen such snotty behavior from an airline in my life. The ground crew in the airport BOTH at LAX and at Charles De Gaulle were impolite, rolling their eyes and sighing when I asked them some questions about my transfer from British Airways to Air New Zealand. I was surprised by this, given that British Airways is supposedly a prestigious airline and should have some customer service training. If given a choice, I wouldn't fly with them again."
Pros: "Boarding was good and it was all on time. Plenty of room in overhead bins. Arrived early in Charlotte."
Cons: "The food was not good at all. Too stodgy and nothing fresh. The flight attendants were not particularly friendly or helpful but rather patronizing and bossy. The TV monitor system broke down consistently so could not watch a complete movie. Captain apologized and kept rebooting but it didn't really work. Long, boring flight with no entertainment..... not what we are used to these days."
Pros: "One of the crew members, a flight attendant, was really a blessing in the way she cared for the passengers and had such a sunny and sweet smile and personality toward everyone she served. Was really thankful she was on our flight."
Pros: "Cabn service"
Cons: "First plane's engine caught on fire."
Pros: "It was a short smooth ride, no delays and the crew was nice. The snack was fine."
Cons: "I wish they offered drinks more. Like a bottle of water along with something else to drink."
Cons: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."
Pros: "It was okay"
Cons: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "Friendly and helpful crew."
Cons: "Not sure why American would fly a plane across the country with no electrical outlets, entertainment options, or food beyond snacks."
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Cons: "The plane supposedly was running out of fuel, which I've never heard of such thing. So we had to go down 20mns before reaching Charlotte to a nearby airport to get fueled up and then went back in the air. The whole ordeal made me miss my connection flight to Barcelona! And I wasn't able to get on a flight until the next day. To make matters worse I had to flight back to New York to catch the flight to Barcelona! Unbelievable. I was beyond disappointed. I chose American Airlines for a reason, a good one at that. Yet this happened."
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Pros: "Timely and prepared flight."
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Pros: "The flight was fast and mostly smooth, you can't control turbulence. The flight attendants were very friendly. Turned out to be a great trip."
Cons: "Nothing was bad overall. It was a very nice flight"
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Pros: "Flights attendants were super friendly and the plane was very clean"
Cons: "seats are uncomfortable"
Pros: "The planes and staff were excellent!!!"
Cons: "Hated the layovers!!!"
Cons: "The first class flight attendants were VERY RUDE to the passengers getting on the plane, especially the male flight attendant. While serving drinks, instead of saying things like "pardon me", they would say "move" (as was said directly to me) and get out of the way" (as I herd him say to another passinger). Very disrespectful way to treat a person, let alone a paying customer! Btw...I am a middle class 5' 11" tall college educated male."
Pros: "They checked my carry on"
Cons: "Seemed unprepared my movie screen nonfunctional"
Cons: "The plane was 2 hours late . It was in the hsngar. They said they were fixing the plane. It was an old plane. No Screen anywhere . It was 5.5 flight across country. Only pretzels. I will try not to fly American again."
Cons: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."
Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."
Pros: "Polite and professional:-)"
Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "Flight attendants were nice"
Cons: "Being charged for everything. Wifi was free for my sister on Delta."
Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"
Pros: "the flight was on time"
Cons: "the plane was small the plane was not comfortable"
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Pros: "Individual screens worked well, food was good."
Cons: "Flight attendants with carts bumped my boyfriend's shoulder repeatedly, nearly every time they went by, without ever apologizing. They were also really rude when we asked for additional beverages. I travel very frequently, and I was shockedz"
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Cons: "The delay"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "Arrived home safely"
Cons: "Arrived very early due to logistics and our flight was not leaving for 9 hrs and the AA Representative would only put us on a earlier flight if we paid a large fee, so we waited then the original flight was delayed 2 hours and we nearly missed our connection in another city, it all could have been avoided if a little flexability and care were involved to put us on a earlier flight"
Cons: "Zero flexibility"
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "Staff were efficient and helpful."
Cons: "I was told at 7;15 am that the flight was delayed until 11:30. Unfortunately, I was already at the airport as my original flight was at 9:00. Luckily, there was another flight that would get me to my final destination at the same time as what I booked."
Cons: "Flight delayed waiting for connecting flight to clear customs. No communication on the delay just kept delaying. Doubt will wait for me next time connection delayed."
Pros: "OK boarding process, on time"
Cons: "Sub basic service on board, old plane"
Pros: "Initial flight delayed about an hour because of mechanical. We did barely make a connection in Charlotte. But it seems traveling from or to Roanoke can be very Chancey"
Cons: "No inflight entertainment"
Cons: "no wifi"
Cons: "Very rude gate crew, the women was clearly having a bad day.. Would have been nice if the the plane was checked out prior to boarding so we didn't have to waste and hour+ de-icing then fixing the plane. had to run to barely make connecting flight."
Pros: "It was a short flight"