Find cheap flights from Spain to Austin

Pros: "Boarding and crew great!"
Cons: "Seats extremely narrow"

Pros: "This is the way to fly long haul."
Cons: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Pros: "Water station!"

Pros: "such a big difference in size of aircraft, very comfortable and great crew."

Pros: "Everything was easy"
Cons: "Business class seats are snug for big people compared to other airlines"

Pros: "Great crew, comfortable and smooth flight"

Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Pros: "Food was very good"
Cons: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Pros: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Pros: "They didn't serve any refreshments or even water"

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Cons: "Bathrooms needed more cleaning mid-flight."

Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."

Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Pros: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Cons: "seat comfortable and let space"

Pros: "Excellent"

Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"

Pros: "So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight"
Cons: "no complaints whatsoever!"

Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Pros: "Nothing"
Cons: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Cons: "Too much food - not enough time to sleep in comfort!"

Pros: "Service"
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."

Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."

Cons: "given milk yoghurt with VGML breakfast"

Pros: "Entertainment selection Cabin Service associates were very good WiFi service available"
Cons: "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Pros: "I thought the food was mediocre for business class"

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Pros: "Neat plane, good food and service"
Cons: "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Pros: "Just the food and boarding was fine."
Cons: "Everything else was bad. I think crew were a little rude!"

Pros: "nice new seats"
Cons: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."

Cons: "Seats need more padding"

Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."

Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."

Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."

Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Pros: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Cons: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"

Pros: "The boarding and the overall flight experience was quite good."
Cons: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."

Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."

Pros: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Cons: "Boarding process was slightly hectic."

Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Cons: "The cabin was extremely dirty, the food was awful."

Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Pros: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"

Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"

Cons: "Snacks, and drinks"

Pros: "Social distanced seating"

Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."

Pros: "Good variety and quality meals during the flight as well as a super array of entertainment"
Cons: "The seats lack cushion so a 7 hour flight gets quite painfully after a while"

Cons: "They ran out of food by the time they got to the back of the plane."

Cons: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."

Pros: "The movies were good on the plane."
Cons: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"

Cons: "They could improve the boarding process."

Pros: "Seats were comfy movie was great"

Pros: "the crew was excellent the boarding was satisfactory"
Cons: "everything was from satisfactory to excellent"

Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Pros: "Everything good"

Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."

Pros: "Excellent support from all the Delta associaties"

Pros: "They ran out of salads so that was a little disappointing."
Cons: "The flight would be more comfortable if we had more leg room."

Pros: "Good flight attendants.."
Cons: "Cramped"

Pros: "Inflight Service is great"

Pros: "Good service. And good features. Enough space in seats in first class."

Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."

Pros: "My upgrade was fabulous!"

Pros: "Flying first class and the attendants were wonderful"

Pros: "I araised safely in New York and all my luggage finally arrived. I suppose that is good but so much else was bad, very bad."
Cons: "The morning of my flight I got a notice the departures time was changed by one hour later but to still arrive at the airport at the same time. So I ended up spending almost four hours at the airport before leaving. Boarding was a mess as "groups" were not called but everyone just rushed the gate in mass and we're let on. Staff were functional but looked and acted surly. It was a functional flight in that I arrived at my destination but it was not managed and I did not feel my business was wanted-only my money."

Pros: "All good"

Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"

Pros: "Nice equipment for the ride and pleasant staff"

Cons: "Delayed so I was not home until middle of the night."

Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"

Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."

Pros: "Smooth, quick and comfortable flight."

Pros: "got to change my seat and have a spacious exit row"
Cons: "naad"

Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."

Pros: "Crew was very nice and accomodating"
Cons: "Entertainment system was very poor. Quality of sound and picture were substandard. Could not understand or see the movies. Seat were uncomfortable and boarding in Atlanta was very poorly handled. Probably will not fly Delta again although we have frequent flyer status."

Pros: "Perfect flight"

Pros: "Good food and movies. Comfy seating with plenty of room."

Pros: "Crew was very friendly and gave great service."
Cons: "Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate."

Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"

Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."

Pros: "Cabin crew was very polite helpful and friendly."
Cons: "Can't change the weather. Flight was delayed a bit but they were very informative as they found out info."

Pros: "Nothing"
Cons: "Never made it on this flight and in the end my luggage was lost."

Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."

Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"

Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Cons: "Missed connection"

Cons: "Very small spaces for everything."

Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."

Pros: "The crew was very nice as usual. A bit too many announcements that ran a bit too long. Other than that great folks."
Cons: "No water on the plane so no coffee and no running water in the bathrooms. They did well trying to accommodate but between that and a calibration issue in the cockpit that had us running late it was not the best delta flight I've been on."

Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."

Pros: "What they offer is OK."

Pros: "Overall i was comfortable. I appreciate that they serve tea & it's not old & bitter tasting."
Cons: "we started to board 10 minutes before scheduled take off so we were late."

Cons: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Pros: "Great"

Cons: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"

Pros: "fast boarding"

Cons: "flight delays altered all my further plans"

Pros: "The food was better than most other airlines"
Cons: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."

Pros: "The seat was good, and the crew was great."
Cons: "Boarding at the gate, and not having to take the bus."

Pros: "Everything, I love Lufthansa"

Cons: "Seats are super tight and very uncomfortable for tall people."

Pros: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Cons: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."

Pros: "Crew was good"
Cons: "No entertainment at all, food was bad"

Pros: "The crew is attentive and friendly The seats are flat-lay"
Cons: "The food is mediocre at best Seats are narrow"

Pros: "Food was good but not enough."
Cons: "Entertainment system was not working."

Cons: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."

Pros: "Airy plane. on time. Good service. Flight wasn't full"

Pros: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Cons: "Just typically being on a plane not much can do about the space in economy"

Pros: "Food and boarding"
Cons: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"

Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Pros: "They’re very polite persons"
Cons: "The way they treat people"

Pros: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Cons: "There was nothing I didn't like."

Pros: "Relaxing environment in business class"
Cons: "Food in business class can be better"

Pros: "Every time I fly Lufthansa I am super pleased with the food. All other aspects fine too."

Pros: "Good plane and service"
Cons: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Pros: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."

Pros: "hot food and some complimentary alcoholic beverages"

Pros: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Cons: "Plane was delayed forcing me to run to my connecting flight"

Pros: "Punctuality"
Cons: "No entertainment"

Pros: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Cons: "Flight was delayed over an hour after we had boarded the plane. Sat at the gate the whole time. Crew started to pass out juice, water and coffee. You know when the coffee comes out, you aren't departing any time soon."

Pros: "Although the departure was a little bit bumpy, the snack was tasty!"

Pros: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Cons: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."

Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Pros: "Punctual, efficient, Lufthansa never fail to deliver."

Pros: "Very organized"

Pros: "Everything! The food was nice, I liked the entertainment too!"
Cons: "That my fellow passenger took some of my limited space due to being obese:("

Pros: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Cons: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."

Pros: "Extra luggage at not extra charge. Good food... Love the crew"
Cons: "Messy boarding"

Pros: "Fast the boarding process all in time good food"
Cons: "All was alright"

Cons: "Very long lines while checking in"

Cons: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"

Cons: "I will never fly Lufthansa again anywhere"

Pros: "Please do it more easy for the costumers"
Cons: "The people who have baggage for check in can do it since the beginin the travel gol and back"

Pros: "The plane was very comfortable, and I had plenty of space, because I was sitting near to the exit door. The service and the crew were just great. I love traveling with Lufthansa."
Cons: "n/a"

Pros: "Comfortable seat, good entertainment"
Cons: "Nothing"

Pros: "Friendly staff and comfortable trip"

Pros: "The name of the company"
Cons: "I has a flight between mad to franfurt connection to Miami. And lufthansa never advise me that the first leg of my trip was cancelled."

Pros: "Everyone was very nice and I enjoyed the entertainment onboard."
Cons: "The food was average."

Pros: "Entertainment was good."
Cons: "Flight attendants not pleasant or nice."

Pros: "Everything.... The food was great. Vegetarian options! Korma? Mm mm just simple. Headphones better than other trips so movies more enjoyable... Nice stewards..."
Cons: "Wish ticket had said which terminal bc I went to Lufthansa and had to switch..."

Pros: "Yes, Very good"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."

Pros: "Usual faultless KLM experience"
Cons: "Nothing."

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "yes"
Cons: "not really"

Pros: "Quick flight"

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "Everything OK"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Good flight, arriving well on time."

Pros: "kLM staff was great."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Great service"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Delays and no proper customer service."

Pros: "crew"
Cons: "food"

Pros: "Great food and movies."
Cons: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Pros: "Crew and food"
Cons: "Seat"

Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Cons: "Terrible moslem food, too much lentil with tasteless chicken"

Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Pros: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Cons: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Cons: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."

Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Cons: "Seat recline was broken- wouldn’t hold position."

Pros: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Cons: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Pros: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pros: "Great newer plane, great service!"

Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"

Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Cons: "More water provided during the flight. Also, the second meal was not very good."

Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Pros: "Crew was very nice and the food was excellent."

Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."

Pros: "Good quality flight"
Cons: "But delayed and lost baggage"

Cons: "Old plane."

Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"

Cons: "Tiny uncomfortable seats."

Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."

Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."

Pros: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Cons: "Nothing."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Cons: "Screen broke half way through flight. Food was poor"

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Cons: "Couldn't make the connection....Overall....an aweful experience!"

Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."

Pros: "Easy, fast, comfortable, no hassles"

Pros: "Everything was very prefect and would love to fly again."
Cons: "NA"

Pros: "Nice crew, free snacks"
Cons: "For taller people flying economy sucks . The seats are always to small"

Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Pros: "No issues, quick trip, friendly staff, comfortable ride..."

Pros: "No delays, service with a smile"
Cons: "Nothing to report."

Cons: "Food was not good."

Pros: "The flight crew and flights itself were great."
Cons: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Pros: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Cons: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Pros: "The crew was friendly."
Cons: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Pros: "Although plane was full staff moved us through quickly"