Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
Turkish airline always good Only Turkish representatives at the gave need to be more helpfull to any staff who traveling on Turkish airline . One situation happened Ist to jfk on Feb 29 TK3 had seats I asked them to transfer me to tk3 because Feb 29 tk1 was oversold and they advise me that I might not make it for tk1 I asked them to transfer me to tk3 and they say no they can’t do it I been telling them you know that I don’t have a chance for tk 1 why would you let plane go with some empty seats on tk3 if you can transfer me to tk3 and have less staff on tk1 and still told me no I waited for tk1 9 hours and only last minute I got seat on tk1 It was not easy situation but I am glad I made it home Thank you Turkish Airline One more suggestion for Turkish Airline you need to make a FIRST CLASS cabin it would be so cool 🆒 Good luck all the best See you more
First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.
My flight had two legs. When checking in at the first leg the agent offering for a deal to upgrade the leg to first class for $199. He then claimed I would be able to upgrade the second leg once I got to the next airport. I declined and when I inquired about upgrading at the second airport, the cost was $1,300. I also had an issue at the airport lounge. I am allowed one guest in the lounge. My friend came in the lounge for less than 5 minutes and left when she couldn’t get a sleeping suite. I wanted to bring in another friend. The airport staff first started acting as though they didn’t understand English and then became upset when I asked for their names so I could file a complaint. As an elite member I knew they could do more but were not. One of the agents started over talking me and walked away mid conversation dismissing my request for assistance. A man claiming to be the manager said you were asking for her name. He also never tried to assist me or see what was going on. He claimed the interactions were recorded and management would see everything. I’m not sure how that would assist me days later. I am sure it didn’t help that I was a black American woman.
Better attitude training for staff at airport, better training for flight attendants, better food, don’t put us with all the crying babies that cried nonstop for 12 plus hours.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
It was a terrible airline. The air hostess and the people in the flight, just very rude.
Crew on this flight was terrible. Especially one practicular female , she was harassing us and other families with children. Flight was good overall, if not her being rude and aggressive
Istanbul to Miami Sector the plane was nice and clean except for no WiFi during the entire flight. The flight from Karachi to Istanbul was another story .The sad part is we paid for business class to be comfortable. The foot rest didn’t work. The flight attendant had to push the seat to put to recline position and/or put it back. This was not only for me but for other passengers in business class. The tray table would not come out so had to get help from the passenger sitting next to me. I understand that they may have to use old planes but Turkish Airlines have to make sure that the things are functional especially the duration of flight is six hours and they are charging a lot of money. It seemed that i was flying a domestic sector instead of an international flight.
A very good airlines; we were pleasantly surprised by the attentive professional and service! Great job.
Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket
I arrived to the airport 2 hours before my American Airlines flight was scheduled to take off. I have TSA pre-check. The airport was crazy packed when I arrived. After momentarily standing in the pre-check line, the TSA agent said that I am not pre-check. Of course I said that I am because I entered my KTN number on all my traveling sites and programs. I had to get out of line and go back to the AA counter to discover that American Airlines did not add my KTN to my boarding pass. I had to call TSA to find out my number, then have AA enter it onto my boarding pass. The emblem would not load onto my boarding pass. By this time, I decided to use my Clear in order to get through TSA but the line was ridiculous long. By the time I made through TSA, I missed my 11:08am flight and was re-booked for the 5:30pm. This is after the AA employee told me I should have gotten to the airport early. AA use to be a dependable airline not I use them only if I have too.
The only poor experience was the flight the day before was canceled. I have flown enough to change as soon as notified. That was a huge plus for AA. Obviously I paid out of pocket for a hotel. Not AA choice , it was mine. I had resources. Other friends on the same flight were more affected. I know everyone is doing their best and the ability to change my flight was a good move AA.😀
Average - flew with Jet Blue internal and it was far more comfortable and better food and entertainment. Notable difference
Flight from SBP to DFW 1. They rerouted us through PHX 2. Delayed flight out of SBP for 3 hrs so we missed our connection Downgrade on rerouted flight. Back of the plane, center seats, didn't sit together 4. Return flight out of DFW same exact thing. Delayed, missed connection, Downgrade + they lost our luggage! A complete mess.
On the new 319 NEO? seatback entertainment system did not work even when the flight attendant rebooted it. At least I had my cell phone to connect with wifi.
Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
Do not eat the bagel! Otherwise, good albeit late, breakfast in first. Boarding downgrade only because flight was delayed due to plane change due to undisclosed problem with original aircraft. I did not use entertainment.
Flight was delayed three hours waiting for the flight crew, even though the plane was at the gate for the scheduled departure
Because I can’t stand very long in one place, I was allowed to reword.
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!
My wife and I paid for seat selection to be together. My wife and I were on separate rows and the excuse they gave was they changed the plane. Also, I have celiac and asked for a gluten free meal in the ticket profile which they did not have.
Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight
Seats, comfort level ugh. Crew was not attentive, only to coach
All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines
Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal
This flight was a code share for both Iberia and American Airlines and run by what I assume is a charter company Level. It was difficult if not impossible to get a seat assigned, check bags or use any customer service functions. I would skip it!
I called prior to flying to confirm our baggage allowance which was 5 bags. On our outbound flight thee were no problems. On the return flight we were charged for each bag totaling $400! We are working with customer service to resolve the issue.
The entertainment system got stuck in the ABBA music channel. The headsets were not loud enough. My pre purchased aisle seat was not honoured
it would good to have at least something to drink...
Left on time and arrived on time both ways, thank you
Flights were on time. The crew was efficient and friendly.
Em relação a Ryanair, ter de ir ao check-in só para carimbar o cartão de embarque não foi muito fácil, são muito demorados, e atrasam a passagem do controlo de passaporte... E cheguei com 2 horas de antecedência
Usual RyanAir flight but disembarking was poor, no rear steps. The Faro Airport required lots of up step and down steps, no elevator Getting through passport control took 50 minutes in the EU line
Is good airline but their check in process is not simple
The steward acted impolitely to one of the passengers. Rayanair has to solve the issue of accompanied luggage. It is not logical or fair that someone sitting in the front seats(and he paid for that seat) to store his case in the backseat because a passenger in the backseat stored his luggage in the front !!
Unfortunately didn't realise how far away Frankfurt Hahn airport is from Frankfurt the city. Outbound flight was delayed by 2.5 hours and no communication at airport, just a whisper emknating through the packed crowd ready to board at the gate as someone read out an email they had received. All rather poor and pathetic
Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.
No point in paying for priority boarding since we were all in the same long queue immediate after the gate