$518 Find Cheap Flights from Split to Massachusetts - Compare and Save

Super friendly crew, good communication. I wasn’t expecting food on a short flight but they handed out a cheese sandwich on pretzel bun, very nice!

Boarding was very chaotic, we had to stand in two different lines that were not clearly marked, and the announcements were not understandable from the microphones, and we speak both German and English. We paid Kayak $120+ for seat assignments when we purchased our tickets but when we printed our boarding passes, suddenly we had been changed to 16 rows further back than our assigned seats we paid for. The seats we were assigned to on our boarding passes had no usable overhead bins and so we had to sit with our carry on backpacks underneath our feet in an already crowded space. One video/entertainment screen kept crashing and thus was useless for viewing anything. It was not an enjoyable flight.

We had seats between the bathroom and a screaming baby, and did not have enough room to lay my head down on the tray table. Not ideal.

Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!

The plan was delayed for takeoff by an hour, but we ended up making the landing on time which was a nice surprise.

Absolutely amazing! Best airline i have flown with, huge difference to United!

...as stated previously, red tape should be shorted by Swiss in terms of generating refunds...

It was unclear that additional passport control was needed before boarding. The seats were cramped and uncomfortable even for small persons. The arm rests were unable to be lifted completely out of the way and the media controls cut-out made them uncomfortable to lean on. One audio channel was not working on one of our seats.

Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.

Entertainment could be better. Choice and variety of movies was not great