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Has a major issue with my seat that I paid a premium price for. On the airline website, it showed the seat as the front row. In reality, there was another row in front of me. When I asked the company about it they told me that the front row was reserved for children with bassinets. On both the going and coming back, there were adults in the row in front of me. Coming back, there was a young child in the row to my right with a bassinet who cried constantly, so kept me awake during the long trip back. So I paid for a premium seat that was not premium! Needless to say I will not fly Starlux again.

Counter personnel were friendly and professional. Assured me my bag would reach Bangkok without having to get it and recheck it for my international flight from Seattle. Also printed out all of my boarding passes for my trip.

I liked the space of the bathroom. The seats were not as comfortable for such an expensive cost the the foot rest was broken. A small child cried for several hours and I thought the FA would have assisted the family to calm the child.

Exceptional performance and service. All staff members and crew members extremely polite. Great boarding experience from Taipei to Clark, loading passengers from rear of plane to the front. Only suggestion is to get people to curtail trying to so much as carry on.

Excellent. Airline was very clean, staff was excellent, very professional. Economy seats were still large and comfortable. Meals were included and with good options. We were given a blanket and pillow as well as a comfort kit including an eye mask, ear plugs, and tooth brush. Would highly recommend.

Business Class is exceptional, from the lie flat seats to the wide range of food on board. Can’t wait for our next journey with Starlux!

I went to the gate that showed on the flight board but they changed gates at the last minute and I missed my flight. I had to buy new ticket from EVA air to Manila and take 3 hour bus ride back to my home. Will never fly Starlux again!

The staff in air and on land went above and beyond! I would definately recommend and we will fly Starlux again!

Serve me a meal, I fell asleep during the flight. So they passed me twice.

Business Class is a luxury that can be quite addictive. The priority and VIP treatment is great. We found a new favorite airline for our travels.

The boarding process was efficient and quick. The seats were comfortable. The food was good. The service was excellent. We had a lovely flight from Seattle on Korean air

There could have been better spacing of the passengers, it was crowded in some parts of the plane then other while rows were empty

I was unable to select decent seats, and so I was stuck in the middle seat because it was selected for me

The flight was on time and very quick, as expected, but the leg room isn't great in coach seats.

I took several flights that day, this was the only flight that was absolutely freezing!! It was so cold.

Terrible experience will never fly Delta again. Delayed flight with total disorganization and inept crew who wouldn’t communicate.

Going through security a third time to get on the next flight was again utterly ridiculous and unnecessary. We were in a International secure area once again and as far as I'm concerned should not have been put through the gears for absolutely no reason. The United States can get all the information they need from the travel itinerary, there was no need to be forced out of a secure area to personally interview everyone on a connecting flight to find out their US immigration status.

Spokane airport was easy to get through. Seattle having my arrival and international departure gate so close to each other was fantastic! The waiting area though was a bit confusing about where to sit for my gate.

Spokane airport was easy to get through. Seattle having my arrival and international departure gate so close to each other was fantastic!

The airplane very small , no space for put my carry on , they tell me loads my carry on I thought they will load my carry only Seattle to San Francisco but when I get off airplane at San Francisco they just tell me load my bags from Seattle to Bangkok Why they don’t tell me before load . I told them I don’t want load my bag from Seattle to Bangkok , because my carry on had medicine. Why crew from Seattle don’t help me , they only told my go to tell luggage claim Delta