Daily cleaning, installation of cabin HEPA filters on flights from Springfield to District of Columbia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 25m
The cheapest ticket to District of Columbia from Springfield found in the last 72 hours was $214 one-way, and $322 round-trip. The most popular route is from Springfield Capital to Washington Reagan-National, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $214.
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Scores according to KAYAK customer reviews
Cons: "The seats are uncomfortable and cramped"
Pros: "I was lucky enough not to be put into a middle seat or next to a stranger during this pandemic."
Cons: "No social distancing and no enforcement of wearing a mask properly. Wearing one on your chin or half of your mouth with your nose hanging out needs to be corrected. Empty seats should be utilized for social distancing regardless of fare. First class and the back half of the planes were practically empty while everyone was in the center. We should have been allowed to spread out."
Cons: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"
Cons: "WiFi was not working on the aircraft."
Cons: "Baggage lost."
Pros: "Great wifi. Nice comfortable seating. Great entertainment selection"
Pros: "The on time departure and arrival"
Pros: "Son flew alone and everyone was very helpful."
Cons: "Flight was fine but took 20 minutes to find a gate agent at DCA to let us off the plane."
Pros: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all. Little space, aisle is so narrow..."
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "Crew service"
Cons: "Very cramped seating Delays on both flights"
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Cons: "Flight was delayed for hours- weather related, but at other destinations- so this flight had to wait to be rescheduled. Also they weren't able to give any idea when the flight would be boarding- they just kept sending text alerts that it was delayed another half hour and no updates were listed on the screens. When the flight finally left, after I had been waiting for over 5 hours, we were told that they would be flying low, so there would be no beverage service. It would be nice in these situations to simply have bottled water to pass out quickly, or make the announcement prior to boarding so people would be able to bring their own beverages."
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Pros: "Everything was fine except it was inexplicably late!"
Cons: "It was over 30mins late for no reason!"
Pros: "Got me there eventually"
Cons: "One hour delay"
Pros: "Flight was fine."
Cons: "Diverted due to low weather and low fuel. Sat on the tarmac for almost two hours before we could get fuel and be on our way."
Pros: "Ground delay but we still got there in time and I made a close connectionshort flight"
Cons: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Cons: "Your subject headline in your email read: How was your Alaska Airlines flight to Washington? All correspondence referenced Alaska Airlines, however my flight was and American Airlines flight and in a terminal on the complete other side of the airport. I suggest you clarify on line."
Cons: "It was one hour late."
Pros: "That I got home safely"
Cons: "From the get go it was an awful experience ... I travel with an emotional support animal as does my husband because we don't do well with flying. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ) . Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. Fast forward to finally getting to the gate after being stressed and our flight was delayed. This now only made our 50 min layover in DC 20 min by the time we landed. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork" ... in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats" .. we peoceeded again to explain for the seventh time that they were emotional support animals ... she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that ... I have been doing this for years .. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. I was so stressed out to begin with and this deffinately didn't help ... nor did it make us wants to fly on American again. I felt pushed aside, embarrassed, and belittled by multiples employees ... all because the first employee clearly made a mistake and didn't document things correctly ... that should have never been put on us ."
Cons: "Should be allowed one checked bag per person at no charge."
Pros: "On time departite"
Cons: "We were forced to check in carry on luggage at the gate after group 1 boarded. Upon boarding, I noticed that the overhead bins were about 50% empty. On top of that, I had to wait over forty minutes for my luggage to arrive."
Cons: "Flight from Miami last night was delayed 3.5 hours (which was a 9:30pm departure to 12:30am departure) There was horrible weather that prevented the Flight captain to arrive on time for our flight. (he was en route from NYC to MIA). But instead of providing accommodations, the times changed and then they boarded us on the plane where we proceeded to wait almost an hour on the plane before take off. Arrived at DCA at 3 am....not a goo start to a work week."
Cons: "delayed so long we missed our connection"
Cons: "Flight cancelled. Thanks, Obama."
Pros: "The options you have to pick from"
Cons: "The pop ups"
Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Pros: "Great steward with fabulous sense of humor"
Pros: "Seats were really neither notably comfortable nor notably uncomfortable. I think they were slightly on the comfortable side."
Cons: "Would be nice to have more modern aircraft amenities, like power outlets for device charging, and display screens with at least some complimentary entertainment, or at least flight path tracking. Boarding counter lady was obnoxiously strict about not letting our carry-on bags to be carry-on. She made us test them in the size device and said they were too big, even though they could easy be pushed into the space, and regardless of the fact that we just flew on an American Airlines flight with them as carry-on and were only on a layover with them! Regarding the previous AA agent who let them be carry-on, she said "shame on them." Complete opposite of the positive experience we had with her counterpart in Phoenix. ಠ_ಠ"
Pros: "todo me gusto"
Pros: "Not applicable"
Cons: "No tv/movies."
Pros: "Easy connections"
Cons: "Entertainment system down, no food, disorganized boarding, crew attitude not very good"
Cons: "Food choices are pretzels or crackers."
Pros: "All great."
Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."
Cons: "Worse experience ever."
Pros: "Due to an earlier late flight, missed my connection, so this flight was just 2 hours later and not too inconvenient. I slept the whole way."
Cons: "Was very hot before takeoff"
Pros: "Friendly crew"
Cons: "Security staff short with passengers"
Cons: "Little planes need an interior restoration to make them look better."
Pros: "Crew was very attentive and professional, and the food and beverage on the Lufthansa transatlantic sector were better than US carriers offer."
Cons: "The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat. I will avoid this aircraft if possible in the future."
Pros: "Crew was very nice"
Cons: "They could’ve offered free snacks instead of only offering items for purchase."
Pros: "I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE."
Pros: "The crew were"
Pros: "On time"
Pros: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Pros: "Excellent service ample legroom"
Pros: "Everything was on time and it was a good flight"
Pros: "We didn't crash"
Cons: "Leg room is non existent, overweight crew kept smashing into me literally every time they'd walk by"
Cons: "Everything was good"
Pros: "Nothing comes to mind other than dimmed cabin lights"
Cons: "My complaints will have no influence on United"
Cons: "I purchased a higher priced Lufthansa ticket for this trip, but service was provided by alternate carriers. Not happy about this"
Pros: "service is good."
Pros: "2 hrs late!"
Pros: "Arriving early in LA"
Cons: "No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester , 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down, it was night time."
Cons: "Seat was very uncomfortable and window was tight on the shoulders."
Pros: "Very accommodating and easy. I brought a animal on board and they were helpful."
Pros: "Both flights were delayed."
Pros: "Plane wasn't full and the staff allowed me to change to a larger more comfortable seat."
Cons: "Total disaster due to some snow, excessive delays"
Pros: "I like the fact that the pilot was being safe because of weather!"
Cons: "Waiting and figuring out what are plans with United to get us to Dulles Airport!"
Cons: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."
Pros: "the captain kept us informed about the turbulent situation"
Cons: "it was scary"
Pros: "The pilots did a great job!"
Pros: "This leg home had nice United staff but bumpy. I got seasick but the cabin folks were kind. The leg out in a small plane was bad with one surly female cabin aide. I will tell United in a separate correspondence."
Pros: "Everything went smoothe!"
Cons: "Not 1 thing."
Pros: "Went as expected"
Cons: "Pretzels as an only option."
Cons: "1h delayed but warned about it hours before"
Cons: "Delay without updates. Almost missed my connection. No TV."
Pros: "Everything went well on both of my flights."
Cons: "Several mechanical failures caused a 7hr delay"
Cons: "Touch screen did not work on display unit. Was fine because I read, but still."
Pros: "Never again with KAYAK. Sorry."
Cons: "Very rude crew."
Pros: "Slightly more room, the person next to me was normal."
Cons: "Could not turn off screen in front of me? Didn't offer Dr. Pepper"
Cons: "Went like clockwork."
Pros: "They did not care"
Pros: "Getting to my destination"
Cons: "American Airlines."
Cons: "Had to check a bag I've carried on several other times."
Cons: "stole my money for 2 flights. Never made it to my destination"
Cons: "As a military spouse I was not allowed to check a bag free so I paid the fee. When I boarded I noticed many passengers bringing bags on that we're as big as the one I just paid for. They either checked for free or brought it on and managed to shove it in sideways taking up space that others needed. Some people brought three bags on!!! As a military spouse I feel cheated to have had to pay when others checked in for free at the gate. Not cool United, either let the spouse check in for free or make everyone abide by the so-called rules of one carry on that actually fits into that metal baggage guide. I would like a refund of 50.00 for the baggage fees I paid for this trip."
Airlines flying from Springfield to District of Columbia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Springfield to District of Columbia
Masks required on board, masks provided on flights from Springfield to District of Columbia
Social distancing seating
Middle seats unavailable to book on flights from Springfield to District of Columbia
Testing for antibodies, testing for symptoms for flights from Springfield to District of Columbia
Waiving of change fees. Search flexible flights from Springfield to District of Columbia