Daily cleaning, installation of cabin HEPA filters on flights from Sri Lanka to Orlando
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
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All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
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Scores according to KAYAK customer reviews
Cons: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
Pros: "Crew was amazing"
Cons: "Old plane - ACE - very basic movie selection."
Pros: "The crew were very hard working and did a great job."
Pros: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Pros: "Service & caring were superb"
Cons: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Pros: "Emerites is a great Airline"
Cons: "All well"
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Pros: "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."
Cons: "Seat was uncomfortable"
Pros: "Great crew and comfortable seats"
Pros: "The crew was very accommodating , especially important because I was traveling with children"
Pros: "Comfortable, great food"
Pros: "Food was good when we got it."
Cons: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
Pros: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Cons: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Pros: "Good leg-room."
Cons: "Crew do not seem to be attentive."
Cons: "Food Poisoning"
Cons: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Pros: "Great service and airplane!!!"
Pros: "Food is good"
Cons: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
Pros: "Caring crew"
Pros: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"
Cons: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
Cons: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
Pros: "I was upgraded to business class because I am a frequent flyer. Everything about this flight was perfect. I give this 10/10"
Pros: "Great selection of entertainment."
Cons: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "It felt like home. =)"
Cons: "it felt too much like home. ;)"
Pros: "Pretty mjuch ebverything except.."
Cons: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Pros: "The entertainment options were great! And, they have free wine with meals."
Cons: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pros: "very comprehensive entertainment system"
Cons: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Pros: "Excellent selection of entertainment"
Pros: "I was very comfortable."
Pros: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Cons: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "Attendants were attentive, effecient and very helpful. Made the long flight wonderful."
Pros: "I enjoyed excellent service of this airline"
Cons: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Pros: "Good connecting experience in Dubai."
Cons: "Comfort of seats could be better"
Pros: "Crew couldn't have been friendlier!!"
Cons: "Business class was beyond amazing"
Pros: "As always crew was great."
Cons: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Pros: "I didnt mych like anything of this transit sector from colombo to maldives."
Cons: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Pros: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Cons: "I would like to be upgraded to first class. :)"
Pros: "The way they receive and the way they take care of passangers"
Cons: "The water served is not sufficient I felt that it would be more better to serve water bottles."
Cons: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
Pros: "Entertainment, lounge.."
Cons: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."
Cons: "I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain"
Pros: "Crew and food"
Pros: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Cons: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"
Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"
Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"
Cons: "Flight was hot ac not working enough food was horrible."
Pros: "Customs and immigration check out at AbuDabi"
Cons: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"
Pros: "Seats were comfortable."
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Cons: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"
Cons: "Food, stewards are rude and unprofessional."
Pros: "The entertainment was the only thing I could rely on that I liked"
Cons: "I didn’t like how undercooked the food generally was, very bland or how the cabin crew was uncommunicative and impatient."
Pros: "Immigration was done at Abu Dabhi"
Cons: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."
Pros: "Crew was helpful mostly. They at least tried to be helpful but we always had to ask for water even though it was a 12hour flight"
Cons: "Bad food, no proper boarding process at Abu Dhabi and rarely bring water."
Pros: "timeliness, in-flight entertainment, food"
Pros: "This time the service was ok"
Cons: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"
Cons: "Ground agent at Melbourne manager says "sorry, you can't carry your CPAP machine. When I said that there were no questions when I carried it from NY to Abu Dhabi and Abu Dhabi to Melbourne two weeks ago, he says that the policy was changed last week. Gave a hell of a bad time but finally allowed. These people don't know the policies and just harass customers."
Pros: "Food was good."
Pros: "Very courteous and professional crew"
Pros: "I like service in cabines"
Cons: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Cons: "The ground staff at Dallas were extremely rude. Made an old woman cry. Did not use common sense to check in people. They were weighing even obvious very small back packs that were obviously less than 3 lbs. talked to people in a rude manner and were not very helpful. I flew more 15 times in the last years. By far the worst experience. Flew emirates. Delta. Klm France airways. British airways. Even kenya airways. American and united. By far the worst experience. Service service"
Pros: "Flight on time."
Cons: "1. Seat changes are done last minute despite booking the seats online with out informing us. I felt that there was no point securing online seating early. Difficult to adjust seats in the last minute. I was separated from my family. Given wrong information about seats. Had to real work with staff to finally get seats adjusted. Not very easy to work staff. Understanding of English is not that good. 2.Had problems checking the luggage all through despite connection was through star alliance. 3.Had to wait in airport in transit to get boarding passes. Did not understand why it was despite having booked seats early. 4.Seats provided were not good. 5.Also head phones didn't work. I told staff three times and still no response. Finally gave up i had booked because ratings were good. But service was not even close to expectations. Dissapointed."
Pros: "Main course not served in the Dinner. My wife asked to crew about main course they told to her it is completed I mean not available any more."
Cons: "Improve the services like Dinner quality and snak quality. In the Airport there is big q for checking no one is controlled and guding about line."
Pros: "It was such a relief to leave India. Abu Dhabi was a clean and modern airport and it was clear that Etihad had a major role in this. The gate was busy, but everything was smooth and accommodating. Boarded my flight and slept in the clouds for an easy 9 hr flight."
Cons: "I am unable to eat meat or bread(gluten). There was a meatless option, but it was all bread. It would be nice to have some mixed nuts and an extra piece of fruit. Dates would've been great!"
Pros: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Cons: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Pros: "Comfortable flight."
Pros: "Services n hospitality"
Cons: "Washroom maintenance can be better."
Pros: "Left and arrived on time."
Cons: "Seats too cramped. No jetway in Abu Dhabi."
Pros: "I enjoyed all aspects of the flight except the food."
Cons: "I did not likeep the food. It was oily and didn't have a good taste."
Pros: "Punctuality, space, tv monitors in each seat and nice service"
Pros: "Goo entertainment options"
Cons: "entertainment options shut down too early and when plane is on the ground"
Pros: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Cons: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."
Pros: "The staff for our flight were all extremely friendly and accommodating.When I checked in the airline attendant switched me to a window seat which was very considerate. Flight attendants came through the cabin several times with drinks and snacks and ensured we had the most comfortable flight possible. I thought the entertainment choices were excellent and really provided a wide array of genres and a unique multicultural assortment. Meals were very good, served in generous portions, and having a vegetarian diet I was happy to be so easily accommodated."
Pros: "First time on Etihad. Would definitely fly them again if possible"
Pros: "Friendly staff"
Cons: "Very bad odor, throughout the flight, very limited Choice of entertainment esp new English movies , outdated movies, so so food and drink options, choice of wines sucks"
Pros: "food was excellent."
Cons: "Crew behavior not good."
Pros: "On time / shedule ahead departure or arrival."
Cons: "Seating arrangement."
Cons: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"
Pros: "The crew was great although clearly tired. They timed meals and darkness/light well given the time zone jumping and were consistently friendly despite drab conditions of such a long flight."
Pros: "Hindu veg meal- Instead of giving routine food for lunch/dinner they can change menu for lunch/dinner.otherwise it's ok"
Pros: "The very large windows and bathroom linoleum pattern were a nice change from what I'm used to with other Airbus and Boeing planes."
Cons: "The sink in the bathroom had a slow drainage issue and upon informing the crew, one attendant immediately went to check it out."
Pros: "I liked the fact my request to sit with my wife was successful and we both got exit rows. Staff were very professional and friendly."
Cons: "Check in took took long and it would be better if you could use more technology to speed up the process (e.g.) check in via email and check your bags before you get to the airport so you can just drop them off."
Pros: "New flights Very good entertainment Good quality food Customer focused crew"
Cons: "Liquid supply (water) more often would have been nice"
Pros: "The cabin crew and the overall tidiness of the plane was nice"
Cons: "The sits are very uncomfortable..."
Cons: "Cabin crew was not upto the mark ."
Pros: "Hi Sirs, I'm sorry to report you that I've lost my CK white jacket at gate 61 flight ey 171 going to Los Angeles , Please let me know how can I send someone to get it if you find it and where it'll be kept. Thanks Ramy Ramy.firstname.lastname@example.org"
Cons: "Hi Sirs, I'm sorry to report you that I've lost my CK white jacket at gate 61 flight ey 171 going to Los Angeles , Please let me know how can I send someone to get it if you find it and where it'll be kept. Thanks Ramy Ramy.email@example.com"
Airlines flying from Sri Lanka to Orlando have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sri Lanka to Orlando
Masks required on board, masks provided on flights from Sri Lanka to Orlando
Social distancing seating
Middle seats unavailable to book on flights from Sri Lanka to Orlando
Testing for antibodies, testing for symptoms for flights from Sri Lanka to Orlando
Waiving of change fees. Search flexible flights from Sri Lanka to Orlando