I arrived safely and on time
Audio plug for my seat was broken, but I slept so it worked out Kay.
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
the first flight from Chicago to London was great. very good aircraft.
I arrived safely and on time.....good movie selection
Breakfast out of London was not appealing - eggs not tasty and potatoes mushy and lacking in taste.
aircraft, food, entertainment
Service was minimal but sufficient, Food was good
Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats.
Courteous Staff Excellent Service and enough concern for the guests.
12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet
The flight was delayed by 85 minutes from Newark to Zurich
|Flights Arrive in||San Diego|
|Flights Depart from||Stockholm Arlanda|
|Airlines||British Airways, SWISS|
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