787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
KLM crews look unhappy with their work. Everything they do is a favor not duty.
Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.
The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.
Excellent experience with the cabin crew.
Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.
Landing was a bit rough
They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware
Food was better than the usual airline food. We also got a Valentine's day chocolate.
seats too narrow, barely have room to sit and stand. No USB charger
The flight was a Christmas gift for my mother to spend some time with her friends in Mazatlán. I heard she spent the entire day waiting at the airport as her flight was rescheduled 4 times.
The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been.
Crew was nice. SFO-LHR was great entertainment.
They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come.
All was good.
Plenty of food and polite crew.
Leg space and lack of movie selection.
The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!
|Flights Arrive in||San Francisco|
|Flights Depart from||Stuttgart Echterdingen|
|Airlines||KLM, Delta, British Airways|
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