Daily cleaning, installation of cabin HEPA filters on flights from Switzerland to Greenville
Greenville Airport is 10 miles from the center of Greenville.
All flights to Greenville land at Greenville Airport. The airport code is GSP,and it can also be referred to as Greenville, Greenville Spartanburg Intl, or Greenville–Spartanburg Intl.
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Scores according to KAYAK customer reviews
Pros: "No issues with this flight."
Cons: "I adore delta! Great airline, I fly delta whenever possible"
Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"
Pros: "Exit row seating for no extra charge"
Cons: "Seat mate not friendly"
Pros: "The crewe members were great."
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Cons: "Filthy plane, and delayed too long"
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Pros: "Quick boarding"
Cons: "More water offered by crew"
Pros: "Good snack selection. Crew was personable."
Pros: "Crew was friendly"
Cons: "Ticket printed out incorrect gate information"
Pros: "Crew was amazing"
Cons: "You can add bkfst for A.M flights"
Pros: "Excellent crew!"
Cons: "Need better snacks."
Pros: "Flight was on time. Entertainment worked."
Cons: "One of the stewardesses was a miserable crank."
Pros: "Quick flight"
Cons: "Old plane"
Pros: "wow, got in 3 minutes early, its a short flight, but its no joke trying to get out of ATL on time! Great job!"
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Cons: "Did not serve the food we asked Limited choice of movies"
Pros: "The smooth flight, the informational touches the pilot and gate attendants gave to the people"
Cons: "Late flight attendants"
Pros: "I got home on the day I planned."
Cons: "This is the second time we've flown from NYC to SC on Delta and it's the second time they messed around with the departure time. We actually got back to SC pretty much on time but the confusion is aggravating and stressful when you're ready to get where you are going. Both times we got to SC when scheduled and Delta appears to think that makes everything fine. Not quite..."
Cons: "It was perfect, left on time, arrived early!!,"
Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."
Pros: "Everything's good but the company need to improve the menu for vegetarians people"
Cons: "The vegetarian menu was very bad. I really didn't like it and was the same option to L.A. and when I came back tp Australia."
Pros: "The service was exelente"
Cons: "Got in over an hour late. 140am"
Pros: "The A330 is So much better than the A320, More room, movies, games, wish the flight down was on a A330."
Cons: "Nothing- plane was full and pretty quiet. Bathrooms were easily accessed"
Cons: "That most of the seats do not recline do they could sell more seats."
Cons: "it is a shame that for an international trip, with a "superspecial rate" of almost 700 USD. We still had to pay to register 1 piece of luggage. Why are these flights NOT considered international and allow at least one piece of registered luggage? They seem to be considered international when it comes to the ticket price."
Pros: "Landed from Sydney at 8am. Flew to San Francisco at 4pm. Long wait. Not good."
Cons: "Landed in Los Angeles at 8am. Left for San Francisco at 4pm. Aweful."
Pros: "Free lunch and free entertainment, who could ask for anything more."
Cons: "Nothing. Delta is the best airline in North America"
Pros: "The crew was very nice, professional and overall excellent."
Cons: "I don't care for the MD planes."
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "The flight trip coming to an end."
Cons: "Boarding is inefficient. Attendants were friendly but not attentive. The entertainment system was malfunctioning. This was not a pleasant experience."
Pros: "Very professional and courteous"
Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "On time"
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Cons: "Late starts"
Cons: "No food, no entertainment."
Pros: "Great flight attendant!"
Cons: "Everything was fine"
Pros: "On a one hour trip no much to say, understandably no food or bererage service. Got me from here to there quickly. thanks You!"
Cons: "What I didn't like was two idiots behind me that talked loudly for the whole flight and it being a late flight it would have been good to catch a nap. Nothing to do with the flight but really they talked for the whole time they were sitting across the aisle from each other."
Pros: "Free drinks in Comfort+"
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "Left on time, arrived early. Great cabin service, attentive and polite. Comfort Plus seats are worth the extra few bucks."
Cons: "Nothing. Low rating for entertainment only because there really wasn't any, but I wouldn't have used it anyway, so no big deal."
Pros: "It was an uneventful flight. The entertainment system worked well and food was good."
Cons: "The lights kept coming on every few minutes making sleep nearly impossible."
Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"
Pros: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Cons: "Controll the quantity of packages per person"
Cons: "Seats recline too much making leg room more nonexistent than ever"
Pros: "Seat was not super comfortable."
Pros: "The crew. The punctuality."
Cons: "The confort of the seats."
Pros: "Smooth. No turbulence. On time."
Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."
Pros: "The crew was very friendly and provided excellent service"
Cons: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."
Pros: "The staff upon checking in were very polite and courteous."
Cons: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."
Cons: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"
Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."
Cons: "Seats felt like Adirondack chairs..hard and no lower back support."
Cons: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."
Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"
Pros: "Also a lovely and comfortable flight"
Cons: "No complaints"
Pros: "The crew was very good and we were right on time."
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "Short trip"
Pros: "Flight, crew, arrival were good"
Cons: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."
Pros: "- Excellent service, food and entertainment. - Pilot compensated for the delayed take off"
Cons: "- The take off was delayed and we stayed in the plane for over 1 hour - When we landed we waited in the plane for over 40 min until we got to the gate"
Pros: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Cons: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"
Pros: "On time and good service"
Pros: "Friendly and efficient staff."
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Pros: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Cons: "I did not have any complaints about this specific flight."
Pros: "The crew were friendly"
Cons: "Nothing I didn't like"
Pros: "Good movies and TV to choose from."
Cons: "Food sucks. Bland and gooey pasta as vegetarian option."
Cons: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Pros: "Crew was excellent."
Cons: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"
Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Pros: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Cons: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."
Cons: "Flight was late leaving Munich and it caused me to miss my connection. And just my luck my rebooking was 2.5 hours delayed."
Pros: "Amazing service."
Cons: "Very long delays"
Cons: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"
Pros: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Cons: "The seats are becoming smaller and smaller, and more uncomfortable."
Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."
Pros: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Cons: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."
Pros: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Cons: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."
Pros: "Food and seating space much better than Delta."
Cons: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Pros: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."
Pros: "Takeoff was on time and efficient."
Pros: "Lufthansa went out of their way to provide a meal accommodating my son's food allergies. I was quite impressed, since it was beyond their standard/listed offerings."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Flight attendants, movies"
Cons: "Boarding was late and a bit chaotic."
Pros: "On time, quick, reliable."
Pros: "The flight attendants were very friendly and attentive. The flight was very smooth."
Cons: "My seat back was not easy to keep in the reclining position."
Cons: "flight was completely cancelled due to operational issues with the plane. They sent us all on a bus to Stuttgart from Zurich."
Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Pros: "Everything! The service was exceptional!"
Pros: "The crew was very friendly."
Cons: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."
Cons: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Pros: "crew was wonderful, great food, quick boarding"
Cons: "cant think of anything"
Pros: "The transfer times were excellent"
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Pros: "Their evacution video is interesting"
Cons: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Cons: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Cons: "Flight cancelled because of weather"
Pros: "Free snack and drinks. Good service."
Cons: "no vegeterian sandwiches very disappointed"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Cons: "The air France flight was overbooked and we had been in standby until the last minute"
Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Cons: "Food was not good."
Pros: "Crew was great"
Cons: "Not enough food"
Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"
Pros: "tool me safe from one airport to another"
Cons: "wait time, food"
Pros: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Cons: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Pros: "Spacing was ok"
Cons: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Pros: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Cons: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Cons: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Pros: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"
Pros: "Crew was extremely nice and comfortable flight"
Cons: "All was good"
Cons: "Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class"
Pros: "Good service and no delays"
Pros: "Electronic shades!"
Cons: "Timing of meals. The first meal was 2 hours after take off."
Pros: "No problems on the flight. Attendants were nice."
Cons: "It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting."
Pros: "Crew was fine."
Cons: "Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you."
Cons: "We didn't fly directly from Montreal to SFO. See above."
Cons: "It’s mainly all good but there are never really snacks on air canada other than pretzels (and today not even that). They are still my fave airline but they could step that up a bit!"
Cons: "The services and crews are great and meet the standard."
Pros: "Vegetarian food needs lots of improvement"
Pros: "entertainments - many choices"
Cons: "few cabin attandants were not easily likabke..."
Cons: "First time flying with Air Canada, mixups from the start of the journey until I finally got on my connecting flight"
Pros: "Same as above"
Cons: "Overall experience with kayak was too poor and I paid a fortune just to have my flight changed, spent 8 hours in Frankfurt transiting no advise from kayak and no way to contact kayak"
Pros: "Leg room seemed fine and at least we got food."
Pros: "Friendly crew, modern aircraft"
Pros: "I had wheel chair service for transit"
Cons: "Layover time was not enough. I got 1 hour or so for transit. Ridiculous short"
Cons: "Our flight was turned around after we had gotten to Toronto. They claimed that they had shut down the airport due to bad weather. They took us back to Montreal where we sat in on the tarmac for two hours. They said that there was a second storm Coming through Toronto and that the airport was shutdown again. They then canceled our flight. After standing in line for three hours at customer service they told me they couldn't get me on another flight until tomorrow night and ariving at my destination two days later. The coustomer service rep then told me to just go ahead and call the customer service number because she couldn't help me. They said they wouldn't pay for any accommodations because it was weather related. The issue with their argument is that only one other flight was canceled into Toronto. Air Canada actually had several more flights that day that that landed in Toronto after they told us the airport was closed. The customer service was embarrassing. They had us wait for over three hours to be helped and there were four desk which at most times they only had two people working. Many times there was only one person. The entire thing was pathetic."
Pros: "The price for the flight was right. Nothing can be done about the seat size. Food was ok. Comfort of seats ok. Not easy to recline. The etertainment helped me fall asleep, a Good Thing. Crew was pleasant, helpful."
Cons: "Pearson Airport is a miserable experience for travelers. Security there is very badly managed. Long, long long lines of people waiting without reasons given, getting lost because signage is poor, unable to understand the English of the employees, weeping exhausted children and innumerable check points for showing documents. GET ORGANIZED, Canada!"
Pros: "Two full drink services was nice"
Cons: "USB outlet didn't work, and my seat didn't have a normal AC outlet"
Pros: "Plane was the new Air Canada 787, so it was excellent. Comfortable business seats. Nice sleep"
Cons: "Paid for premium economy, only to find half of economy seats were empty and economy class had 3 seats for travellers to fully lie down to sleep."
Cons: "First flight was canceled, they did not get me on a flight till 4 pm the next day! Not to mention the two French Canadians I talked to were extremely rude. Finally the 3rd customer service women tried to get me home sooner but was unable to!! Have flown for years on air Canada without issues but this last trip was such an inconvenience I will not being flying with them agin!! They also did not cover my hotel or the taxi costs associated with me having my flight canceled, not even a discount!!!!!"
Pros: "Made bereavement flight -- which was not acknowledged--a nightmare. Frankly no one gave a flying frig."
Pros: "I liked nothing. Lech Grabinski"
Cons: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"
Pros: "Air Canada ground crew where very good and helpful as where all staff"
Cons: "Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row, I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable"
Cons: "Poor entertainment selection for such a long flight. Very little food for Sydney/ Vancouver leg and I am small eater."
Pros: "same as above"
Cons: "same as above"
Pros: "the free movies. Plenty of offers of water to drink."
Cons: "The seats were so tight you literally felt like a sardine. These seats were by far the smallest I have had for an international flight. The breakfast wrap was not good."
Pros: "The seats were comfortable and reclined better by having the bottom slide forward as well as back. Larger screen for each passenger. Larger windows which have adjustable shading rather than a physical shade. More frequent snacks and beverages than expected. In today's travel industry where it seems customer comfort is less and less a priority, This plane and Air Canada were a welcome and pleasant experience"
Pros: "Very pleasant flight; excellent entertainment options to while away the time. Excellent crew: food and comfort as good as it gets these days in Economy."
Cons: "Boarding was confusing. Announcements were difficult to hear in the terminal; there was a step requiring all passengers to queue up as if boarding but instead it was a passport/boarding pass check. The two queues were not labeled, there was much line-switching, and the passport-check lines blocked the terminal for travelers for other flights... The incoming plane was late; we wondered why this passport check could not have proceeded while we waited instead of delaying our boarding once our plane arrived."
Pros: "Nothing was done badly, but my flight out was with a different airline and I suppose that spoiled me."
Pros: "The leg room was fantastic. Cabin temp perfect."
Cons: "Food was okay. but better than cheaper flights. Hard to beat Swiss."
Cons: "Flight was delayed forced us to stay in Ottawa an extra night. Only compensation we received was a $10 meal voucher!!"
Pros: "Legroom and entertainment were both good. Food can be improve."
Cons: "Boarding was bad in Zurich, unorganized. Need improvement"
Pros: "Boarding was pretty smooth and crew was ok."
Cons: "It was very cold in the airplane and if you wanted a blanket you had to pay for it. Also no free food was served. The plane was slightly delayed (~10 minutes)."
Cons: "crew seemed very busy and did not care of passenger request, I had asked mote than 5 times for a cup of water for my 7 years old daughter and nobody came back with it. I had to be more directive to get it finally."
Pros: "The aircraft was very new and the food was good for airline food and they had vegetarian options."
Cons: "The boarding process was very unorganized. Roughly 20 people were not assigned seats and had to receive their seats at the gate. However when we all stood in line, the crew did not help anyone but talked with one another and then only one helped for about two minutes before disappearing. I was second in line and I stood there for over 30 minutes. Then once we boarded the flight, the crew was very rude when speaking to customers. Overall the crew was very unorganized and extremely rude."
Cons: "no snacks, no tea"
Pros: "It was a nice flight up the coast and there were no problems"
Cons: "There was nothing that I did not like about the flight."
Cons: "Worst flight ever. Had a technical difficulties 3 times in a row. Had to be cancelled and put on the next day and again same thing over and over. So missed all my connections. Cut short my vacation. Will never flight air Canada again."
Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."
Pros: "Punctuality. Take off and landing was to schedule, and the return flight was actually 20+ minutes early landing"
Cons: "Extra charges for baggage; no food whatsoever unless you bought it; staged boarding meant that when we finally were allowed on board other passengers had pinched our overhead cabin space, NOT IMPRESSED; no in flight entertainment unless you had downloaded the AC Rouge player in advance; no recharging socket for tablet devices - so you might just see half a movie anyway. If I pay a lot of money for a ticket, even if it's a budget airline, I expect more."
Pros: "Generous seating. Decent food."
Pros: "Great cabin crew smooth take off landing and little turbulence . Also having in flight entertainment"
Cons: "Having to make a connection rather have a direct flight from Zurich to Philadelphia"
Cons: "Flight was cancelled. I had to rerouted through New York and missed connecting flights"
Pros: "Crew was sensitive to the demands of passengers. They were maintaining good amount of hygiene. I didn't get food when I was asleep, but, when I told about it, they quickly got me the food."
Cons: "The crew"
Pros: "I liked the flight when I got off the plane because it was over"
Cons: "The whole experience was horrible, the landing, the food, the noise, the unconfortable seats, the plane was too hot and especially the bad landing...never again...it was the worst trip I have ever taken and I fly 2 times a year."
Pros: "The crew members were very nice, hospitable and all of them have had professional approach to passengers, me included. I think they were doing their best"
Cons: "There was a delay bc of miscommunication with passengers. We sat in the plane for an hour before we took off. It was annoying"
Cons: "Baggage claim at IAD"
Cons: "I'd really like to see specific baggage allowance written on the ticket or confirmation letter. That was very frustrating that it wasn't specifically listed. Especially with multi-city trip, having to go look up each leg and try to remember allowances, would have been better if it was just listed al"
Pros: "The crew was super friendly. The seats were ok but for a 12 hour flight nothing would be perfect."
Cons: "I think it went as well as possible. No delays in boarding and only short delay waiting for a gate at SFO. The flight crew were very friendly and drinks and food were adequate."
Pros: "lousy crew — one was too busy reading his newspaper to bother telling people who were waiting for the toilet that there was another unmarked toilet right behind where the people were waiting"
Cons: "a newer plane. the plane was so old that there were no monitors and the seats were very difficult tilt back (about two inches)"
Pros: "The food."
Pros: "Everything about the airlines and aircraft and crew make you feel like you’re flying first class even when you’re not. The plane was immaculate, foot was gourmet (and A LOT of it!) and crew was professional, friendly and efficient. I will plan on scheduling all my international flights with Swiss Airlines when possible. We even flew on a shorter flight with them and still received a good sized meal."
Cons: "We were late to catch flight to Washington. Our lodges were lost and we have to wait over two hours till they find it."
Cons: "The flight was delayed 6 hours. No notification till early morning of flight. If known ahead of time would have stayed in France a day longer. Picked for security which was fine except stood in line for 1/2 hr. while those suppose to check us were sitting and laying around. Make me too late for helping my husband ( in a wheelchair) onto plane."
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Cons: "Not a kind service"
Cons: "Up graded seat but didn't get to board till last."
Pros: "Carole was excellent"
Cons: "The plane was over 3 hours late, and then at landing we sat for 30 minutes waiting for a gate"
Pros: "Excellent service ample legroom"
Pros: "Crew was very nice."
Pros: "more room in the seats"
Cons: "movie choices were meh, but I guess that's a personal preference"
Pros: "The whole experience was good. This would be my favorite airlines in the future to travel anywhere"
Cons: "I would have preferred some more quantity of food"
Cons: "Mediocre service, cold bread, impolite staff"
Pros: "I upgraded to premium economy and was glad I did. Extra space and and empty chair next to me."
Cons: "For a 9 hour flight, food wasn't filling nor was there enough. I wouldn't have even minded paying a little extra for snacks but a small dinner and small sandwich as a snack was all there was. Plenty of drinks though. My day did not recline all the way, I only got it to move an inch or so."
Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Long check-in time, bad in flight service, dalyed luggage arrival."
Pros: "Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)"
Pros: "Everything went as planned."
Cons: "Better customer service."
Pros: "Entertainment was very good"
Cons: "It was freezing cold. Apparently something went wrong with AC system as even despite numerous complaints by passengers nothing could be done. Spending 9 hours in a freezing cold plane already has affected my and my husvand's health as we are both now coughing and with blocked noses."
Pros: "Service 0"
Cons: "Service is very bad"
Cons: "The flight was supposed to arrive in Greenville at 6:41 pm, we never arrived until after 11 am."
Pros: "The flight attendant and getting to the location early!"
Cons: "United in general"
Pros: "Crew was friendly"
Cons: "Small plane. 70 minute delay. No entertainment."
Cons: "The flight was delayed and rescheduled four times. The two guys working at the counter had no clue what was going on."
Pros: "Good food and frequent water service. Pleasant attendant s"
Cons: "Malfunctioning seat in front of me"
Pros: "Even though I was on connecting flights and weather sounded like it might interfere, that was not the case. Each flight went smoothly and easily. It was a fantastic travel day."
Cons: "The food was mediocre and drinks served a long time after the meal. I had a log (daylight) flight and attendants insisted that all blinds be down and then the lights were turned off in plane. No one was sleeping and most watching TV. I as a reader of books was inconvenienced by low light."
Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Pros: "Fortunately I had three seats to myself so I stretched out and got some sleep after the meal. Many movies to choose from for entertainment."
Pros: "They moved me to a seat right behind business class with more leg room I got a text message about the delay with reason and time. the airplane was new."
Cons: "We had a delay because of some other planes"
Pros: "Some things about the flight were normal."
Cons: "Our incoming flight was late arriving at Dulles. We bolted from that flight to the gate for our connecting flight to GSP. Two of our party of six made it and got onboard telling staff we were coming. We arrived moments later - moments later! - but were denied access because they said we were a minute late. Our small plane was just outside the door with access door still open and staff going in and out. Next flight was 5 hours later. We asked to speak to a supervisor and that was ignored until we demanded attention. The supervisor came 1.5 hours after we were denied plane access. Customer concern was nonexistant on this day."
Pros: "Many selection of movies to watch. There were also a nice selection of shows to watch."
Cons: "The lunch services because they ran out of one the pasta section before they even got to my row. Also the landing was a little rough"
Cons: "Touch screen did not work on display unit. Was fine because I read, but still."
Pros: "Flight attendants were friendly and welcoming when service was provided. The food was delicious - quinoa salad was unexpected and delicious. Also enjoyed the ice cream at the end of the meal"
Cons: "The flight on the ticket stated it was a Swiss flight operated by United. When we arrived we asked which kiosk to check in and we were misinformed. It would be a time saver if the airlines would educate their employees on where the customer should check in."
Pros: "The flight was very smooth and the crew was friendly."
Cons: "Checking in at Zurich airport was a long nightmare especially using the terminals to get boarding passes (there were three, one was broken, and other people had such a hard time using those two that there was a massive queue and I worried I would be late!). Other than that it was very lovely"
Pros: "Delayed for navigation issues and flight attendants weren't very friendly"
Cons: "See abow"
Cons: "food is so bad, low quality and small portion looong period before main meal and last meal"
Pros: "The crew was friendly."
Cons: "Boarding 3 times. Had to deplane two times because of maintenance. Sat on tarmac for an hour before deplaning the second time."
Pros: "The crew were nice"
Cons: "Boarding from the rear of the plane would be more efficient and quicker. Most airlines already do this."
Pros: "The flight was really nice! The flight was good comfortable and relaxing. Went to sleep and I never sleep o flights."
Pros: "The crew was kind and food was good for an airline. The transfer at Zurich is seamless."
Cons: "Movie system old."
Pros: "I liked the pursuer on the flight the European one"
Airlines flying from Switzerland to Greenville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Switzerland to Greenville
Masks required on board, masks provided on flights from Switzerland to Greenville
Social distancing seating
Middle seats unavailable to book on flights from Switzerland to Greenville
Testing for antibodies, testing for symptoms for flights from Switzerland to Greenville
Waiving of change fees. Search flexible flights from Switzerland to Greenville