Daily cleaning, installation of cabin HEPA filters
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Oklahoma City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Oklahoma City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Oklahoma City with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Oklahoma City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I adore delta! Great airline, I fly delta whenever possible"
Cons: "Superb service on board and at kiosk!"
Pros: "The crewe members were great."
Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Pros: "I flew standby (for the first time) to London and check in team in NYC was great."
Cons: "Now, the team in London, wasn’t so great. They were a bit rude!"
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "Amazing crew!"
Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."
Pros: "The cAbin attendant was really good"
Pros: "Nice suites though they feel a little cramped. Good for privacy"
Cons: "lounge in PEK was under renovation, temp lounge was not very nice"
Pros: "Quick flight"
Cons: "Old plane"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "Delta is my favorite airline. Smaller planes with two seats two a row."
Cons: "I was told to check my luggage even though there was still overhead bin space."
Pros: "Direct flight"
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Pros: "The Delta crew is always nice I got wings and a lot of snacks"
Cons: "On the McDonnell Douglas 88 (MD-88) there wasn’t any IFE ( In Flight Entertainment) screen."
Pros: "Crew were great"
Cons: "Very cramped I was at the back of the plane"
Pros: "On time. Great service. Good breakfasr"
Pros: "Attendant was very good at explaining ground staff members actions to a fellow passenger"
Pros: "The professionalism of staff"
Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Crew members were very nice and pilot did a great job flying thru turbulence"
Cons: "I don't have any compliants"
Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Pros: "The friendliness of the flight crew and professionalism"
Cons: "The seats in the Boeing 717 or way too cramped. You would think there will be more legroom in the exit row but there is not"
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Cons: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "Very professional and courteous"
Pros: "All went smoothly ."
Cons: "All was well"
Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."
Pros: "On Time"
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"
Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
Pros: "Flight was quick, Crew was friendly"
Cons: "Plane was older with no power connections"
Cons: "Repeat the message from above.."
Pros: "Efficient boarding. Friendly service."
Cons: "The Atlanta Airport is Insane for the handicapped. Try to get through the airport with 1. Your own scooter, 2. How to get into and back out of the elevators and trains and 3. The 1000s of people to make your flight in an hour at this unfamiliar airport Now try to do that when your wife also has to get around with her scooter and try to stay together. Then if your flight gets moved to another gate...and you have 10 minutes to do ALL this again... Never mind the bathrooms while one of us watches the scooters while the other uses the facilities and this is Impossible. Never mind the narrowness of the elevators. STRONGLY SUGGEST AN AIRLINE EMPLOYEE TRIES TO SEE THE PROBLEMS FIRST HAND with a scooter, THEN RECOMMEND FIXES. And don't get me started on the restarants with tables too close together if you use a scooter. Toronto airport is better as a comparison. Alton and Mary Cason"
Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Cons: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"
Pros: "Staff are very friendly. The agent inadvertently gave me my boarding pass twice instead of mine and my wife's, TSA pre-check in Atlanta caught the error and made the security check process so fast and efficient by asking me to skip the line whenI got my error fixed."
Pros: "It was an uneventful flight. The entertainment system worked well and food was good."
Cons: "The lights kept coming on every few minutes making sleep nearly impossible."
Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"
Pros: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Cons: "Controll the quantity of packages per person"
Cons: "Seats recline too much making leg room more nonexistent than ever"
Pros: "Seat was not super comfortable."
Pros: "Priority boarding for families was easy."
Cons: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."
Pros: "Crew members went out of their way to ensure the passengers’ comfort."
Cons: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."
Cons: "Server was mean"
Pros: "The flight was fine, but there was not enough time to transfer between the gates in Frankfurt. That also did not give us enough time for our luggage to transfer."
Cons: "Longer transfer between flights in Frankfurt"
Pros: "Comfortable seats, pleasant service"
Cons: "I was told there was no meal included because of the fare I paid. I paid $1100.00. I have never experienced this, even on round trip cheaper flights and I fly to Europe every year."
Pros: "Upgraded to business class."
Cons: "Flight delayed."
Pros: "The crew was polite and professional."
Cons: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."
Pros: "Also a lovely and comfortable flight"
Cons: "No complaints"
Pros: "The crew was very good and we were right on time."
Pros: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "Short trip"
Pros: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"
Cons: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "The crew was helpful and friendly."
Cons: "Checking in on-line was not very "user friendly". Our aircraft had to be replaced causing a 2 hour delay, part of which was an ATC sequencing delay. The 50 minute ATC delay couldn't be controlled by LH, but the original equipment replacement was at the bottom of the overall delay. My "A" window seat in economy had significantly reduce foot space due to a metal box installed in the space. The seat was not particularly well designed, but it's economy so you get what you get. The food was average at best."
Pros: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Cons: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"
Pros: "Left on time, arrived on time. Efficient service."
Cons: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."
Pros: "Friendly and efficient staff."
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Pros: "The crew were friendly"
Cons: "Nothing I didn't like"
Cons: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Pros: "Left in time, arrived too early"
Cons: "Boarding took a lot of time"
Pros: "Crew was excellent."
Cons: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"
Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Cons: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."
Cons: "Very long delays"
Cons: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"
Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."
Cons: "A man next to me took a picture of me when he thought I was asleep."
Pros: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Cons: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."
Pros: "Flight made up for delayed departure so we could get off that flying relic earlier. Had enormous storage bins against outside seat in upper deck business section. Great choice of movies."
Cons: "Bizarre seat design and foot cubbyhole meant I could not find a single comfortable position for 8 hours and I am only 5'10". Awful screen technology in unusual swing out mounting lacked sharp focus except for text screens. Pitiful screen control software. Bizarre flight progress animations."
Cons: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"
Pros: "Crew was attentive. Snack and beverage options were good."
Cons: "aisle seemed narrower. Got bumped several times as people walked by because there just wasn't much room."
Pros: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Cons: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."
Pros: "This was one of the most aggravating flights. I had a connection. Both flights were delayed and i had to run through the enormous frankfurt with my carry on cat. When i got to the next flight it was delayed 30mins and there were little updates. When i arrived in oslo i was late and so missed my connecting train. I had to wait 6 hours in the station for the next train. An exhausting and frustrating experience. There was one helpful steward on the lax frankfurt flight but the rest of the staff was not helpful."
Pros: "Lunch was good."
Pros: "Overall it was a great experience."
Pros: "Lufthansa rocks!"
Pros: "Leg room in Coach. Snack was actually a sandwich which carried us over until the next flight."
Cons: "Difficult to check in on the website."
Pros: "aircraft was clean and the crew was organized and very professional"
Pros: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"
Pros: "Food and seating space much better than Delta."
Cons: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Pros: "The boarding was fast and clean, but we still Left with a little delay. The flight itself was fast and we arrived a bit ahead of schedule."
Cons: "The advance we had gained in the flight was taken up by an apron position, slow ground service and a distant arrival gate."
Pros: "Good seats, friendly staff, quick boarding."
Cons: "free snacks"
Cons: "some more leg room"
Cons: "Virgin seats are not the best business class seats out there..."
Cons: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."
Pros: "Boarding OK, Seats very very comfortable. Enough space for my long legs"
Cons: "Coffee and tea were proposed, but have to be paid. I would understand for alcohol, but for tea and coffee, as a customer I felt a bit insulted"
Pros: "Due to weather, the flight took off an hour and a half late, but we landed at Heathrow only an hour behind. Cudos to the pilots for making up much needed time for many passengers."
Cons: "While waiting to board, they could have explained the reason for the delay much better. We stood in line for over 15 minutes beyond the initial time for boarding without reason."
Pros: "Nothing comes to mind."
Cons: "Crew was not friendly at all. Why do they do this job if they hate dealing with the passengers? They act as if we are a burden to them."
Cons: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."
Pros: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Cons: "Seats not the best"
Cons: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."
Pros: "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Cons: "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."
Pros: "They exceeded my expectation. The food. The crew. The comfort. I rarely slept on the plane. But this time I did. Wider leg room and comfortable seats.."
Pros: "Easy flight schedules"
Cons: "Legroom in first class is a joke."
Pros: "Efficient, on time"
Cons: "Crew was not friendly and a bare bones plane"
Pros: "flight was not crowded and service attentive and courteous"
Pros: "Was not able to check in for the flight on the ba.com. Called BA on the phone - no help. Person in the Geneva airport - unprofessional, unhelpful, had to go to another agent to get seat assignment. British Airlines - disappointing."
Cons: "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
Cons: "The only problem that I had with my flight is that my luggage did not arrive on the same flight. Possibly due to my connecting flight from DCA to JFK. Both American Airlines and British Airways reassured me that it would be at Gatwick Airport when I arrived. Unfortunately, it did not. It took approximately four days to get my luggage. This was definitely a lessons learned."
Cons: "Even after booking three months ahead, my husband and I were seated in middle seats, rows apart. We asked several staff people at the airport to rectify the situation and none could."
Pros: "Very smooth landing"
Cons: "Lots of turbulence"
Pros: "The 787 aircraft is better"
Pros: "arrived on time"
Cons: "Coffee/tea was not free"
Pros: "The plane was very comfortable!"
Cons: "British Airways boarding is very chaotic. Not unorganized at all. They don’t seem to care about economy passengers!"
Pros: "The kindness of the service people."
Cons: "not even water was offered- i left the flight really dehydrated, and with a terrible migraine because there was a young baby behind me who was crying the entire time. The flight was mostly empty yet no one suggested moving the baby and parents (to the back) or the passengers around the baby to seats that were more quiet."
Pros: "It wasn't a BA flight, but AA. Confusion reigns!"
Cons: "Only had 1 breakfast on the flight and nothing else."
Cons: "There was no food."
Pros: "Liked the big 380 airbus. The food and entertainment was great on the long distance flight. The Airbus seats are more comfortable than others."
Cons: "2 hour delay because they said they didn't have the equipment to back the plane out of the maintenance hanger. Really? - at one of the big airports of Europe, they didn't have a tug vehicle."
Pros: "The crew members were cheerful and competent. No complaints."
Cons: "Security was slow, slow, slow and confusing. Arrived at gate after boarding had started. Did not like having to pay for a mediocre cup of coffee. Seats were not very comfortable and very cramped - and no, we are not overweight."
Pros: "I always enjoy the BA flights. The crew is always warm and welcoming and they run very efficiently."
Cons: "Plane was still dirty from the previous flight. First time I've every seen that. And there didn't seem to be a soft-drink service - even for a glass of water. All refreshments had to be purchased"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"
Pros: "Staff was exceptional."
Cons: "First a large number of the flight was flagged for special screening which meant that they had to do additional procedures and were very understaffed as many of us talking near 100 people had to stay behind and wait for over an hour as three employees screened us in detail. This while the rest of the plane was already boarded. Thus the flight left late and arrived very late to LAX. Secondly the refrigeration on board for food was broken thus spoilong the food so we only received one meal on an 11 hour flight which we were starving and not what we paid for during this flight. They did offer snacks but when not having a full meal as paid for it is a huge let down. Thirdly why is Wi-Fi not offered on this flight. Due to the late departure and late arrival we missed my connection to TUS and was not able to make calls or email during the flight. Not acceptable. Very unhappy and will never be flying with British Airways again. I WILL ALSO NEVER LET FRIENDS AND FAMILY FLY WITH THEM. An airline as prestigious as BA needs to work better at ensuring the minimum on offering wait we the customer pays for and this did not happen. Staff was amazing and very friendly but we were very dejected and felt that your brand suffered a lot with this experience. I do hope to hear from airline about this incident as my wife and I travel constantly."
Pros: "The crew was friendly, and the plane was clean."
Cons: "Checking in is extremely slow , bag check is even slower."
Pros: "On time, good entertainment"
Pros: "Was on time. Staff was nice and polite"
Cons: "International plane was old, seat material wasn't too nice. No wifi"
Pros: "This is a standard european flight. The food is not much of an experience as the flight is short. The service is good"
Cons: "The service is all business and very little attention to comfort. Perfect OK the main mission is to get me to another airport."
Pros: "Crew was terrific! Comfortable equipment, nice food offered. Generally felt the entire BA team had a great attitude which makes a world of difference regarding the experience."
Pros: "Food and Drink were good!"
Cons: "My husband and I weren't seated together. No matter how we try to change or ask for it even before check-in we couldn't change our seat locations. I am 5 months pregnant and it was not comfortable not having husband close to me, when in case of emergency I need something and he is not able to help right away."
Pros: "The pilot was gentle landing the pane"
Cons: "No complimentary anything, not even water"
Pros: "It was a short flight but the plane and staff were amazing."
Pros: "On time."
Cons: "Last-minute gate change with no announcement."
Cons: "Everything was for sale only."
Pros: "The way to goA380"
Pros: "We were singled out by the ticketing agent and forced to pay 55 francs (approx $52 us) to check in a bag that clearly fit In the overhead storage compartment. additionally there were loads of other folks with bags the same size or even larger boarding the plane."
Pros: "Nice sized plane, comfortable seats - even in economy. Wide choices for entertainment. Food was okay."
Cons: "The cheese thing they served with the breakfast had a strange aftertaste and really didn't like it. Would have liked something fresher."
Pros: "That plane left on time and had food."
Cons: "The touchscreen did not work to entertainment. I paid extra for a cramped seat with no entertainment..."
Cons: "after 8 hours of delay after delay. Flight was cancelled. No flights available to New Orleans until the next day at 4pm. Had to be at work for payroll responsibliity. People counting on me for their paid. Hope I find another airline to make it home. Slept in airport with on place to go or eat"
Pros: "Prompt flight. Food I flight service."
Cons: "They are trying to optimize seats in the plane and I could barely fit in the space provided in the plane. Really unpleasant flight"
Pros: "If I could choose my seat"
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."
Pros: "Flight was relatively smooth and arrived more than thirty minutes early."
Cons: "Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome."
Pros: "Boarding very well done."
Cons: "One of the crew was unhappy."
Pros: "Pilot was Awesome"
Cons: "The crew was eh not very friendly"
Cons: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Pros: "The flight being on time"
Pros: "Emergency row seating is great for really tall skinny people. Plenty of legroom but seat width by no means helpful."
Pros: "Very nice crew today! On time to depart and arrive."
Cons: "WiFi entertainment not working"
Cons: "We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted."
Pros: "I got to converse with the pilots before getting on board, and they were super awesome guys. Flight attendants were attentive and checked in frequently enough."
Cons: "Unable to play entertainment on my compatible device."
Cons: "Bush league kayak"
Pros: "Old aircraft. No media at the seats. Why are old aircraft still being used?"
Cons: "Basically everything. For the price, the flight on AA across the sea was horrible."
Pros: "The Crew was great. Very courteous and respectful."
Cons: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."
Pros: "pilot was great and you could hear him!"
Cons: "SOME kind of FREE food"
Pros: "some what and it could be better"
Cons: "the help you get from the crew and if they wouldn't make so many gate changes"
Cons: "There were no inflight entertainment. This is the only international flight I have ever taken that didn’t have any. For an 8+ hour flight, it’s ridiculous not to. The food was also worse than typical airline food."
Cons: "Delayed for almost an hour because of maintenance issues. Then had to wait over an hour to get our bags at the carousel. Mind you this is after arriving at midnight. Didn't leave the airport till after 1am!"
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Cons: "Couldn't take it due to delay, delay, cancel at RDU"
Pros: "Overall smooth. No delays. No major roadblocks."
Cons: "There was some type of leak above my seat that would periodically drip on me."
Pros: "Everything. Crew. Comfort. Everything."
Cons: "Everything was great"
Pros: "We didn’t crash, so that’s a plus."
Cons: "Boarded early despite known mech issue. Delayed almost 2 hours. Hottest aircraft I’ve ever been on. All the passengers were sweating and complaining. Absolutely a terrible experience."
Pros: "It was the night before Thanksgiving and I was really impressed at how smoothly everything went. The crew even had little travel passports for kids and flyer wings (the old school pins, not the stickers). We took off a little late but landed on time, and luggage was out immediately."
Pros: "On time"
Cons: "No food. Just water Stopped to ask customer service about our gate and the girl was rude stating this is not a gate this is customer service. I asked again is gate correct which was right next to the customer service desk and she said over there"
Pros: "Good staff."
Cons: "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
Pros: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Cons: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"
Pros: "Comfortable seats, good price"
Cons: "No own TV, plane visibly old"
Pros: "The crew was nice."
Cons: "We had to walk outside to board the plane. My husband has two bad hips and we had to walk up a flight of stairs to board the plane. The plane was extremely small and our sits were located in the rear of the plane. The bathroom had an unpleasant odor."
Pros: "The crew was pleasant and I was able to sleep."
Cons: "I didn't like having retro entertainment with no options."
Pros: "Positive spin...positive spin... the crew is fine."
Cons: "You would think the better the technology, the better the comfort level. But well, this is not the American brand. It's all about squishing you into a walnut size so that they can pack a cart load of them on the plane Or they said you can pay up and get comfortable. And you would think the price of a ticket would go down because the whole fuel is cheaper than years ago. Ha. Turns out you need to pay extra to meet the historic standards"
Pros: "Quick flight, no pressure issues in flight."
Cons: "There were two delays."
Pros: "short flight"
Cons: "Due to a flight being cancelled earlier in the day, flights for the rest of the day were over booked. Instead of getting bumped from flight to flight due to the earlier cancellation, I and 6 other passengers decided to drive."
Pros: "Flight staff was friendly"
Cons: "We were delayed 30-35 minutes due to a broken tray table, after we had already boarded."
Pros: "The sweet flight attendant on our flight was the only good thing about our experience."
Cons: "Flight of stairs to the shuttle and no working elevator"
Pros: "Left on time, seemed to have a little more leg room than on previous flights. Experienced some air turbulence, but not sure pilot could have done anything about it. Delayed refreshments, but the attendants still managed to serve everyone."
Cons: "Seemed to take a long time for luggage to arrive; not sure what problem was. Not sure why we had to claim our luggage, only to turn it in again right away."
Cons: "The only negative aspect of the three hopswas a couple of gate changes prior to boarding... one at Dallas and one at Charlotte and the could not have been much further apart, new gate from the original gate... but it made for a leg-stretcher during a long day of sitting"
Pros: "same as above"
Cons: "One of the reasons I typically avoid flying on American Airlines is because they have a mostly older fleet which means uncomfortable seat and poor, or in this case no in flight entertainment."
Pros: "Friendly staff, clean plane, and comfortable seats"
Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
Pros: "Frequent flight updates"
Cons: "Could not hear gate instructions when standing in hallway."
Pros: "It was on time. Crew was friendly."
Cons: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."
Pros: "Got from Zurich to NY safely, on-time, and in one piece."
Cons: "Outdated aircraft, No wifi or individual Onboard entertainment,flight crew lacked enthusiasm/motivation, Overpriced. Felt more like a Bus ride than an actual flight. 8.5 hours felt very long"
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Pros: "Everything was great in the plane - service, pleasant stewards, food was tasty."
Cons: "The gate was changed at the airport after my boarding pass was issued. I would never have known except that another passenger was looking for colleagues to let them know. And the flight number was also changed, and different than my printed boarding pass."
Cons: "Up graded seat but didn't get to board till last."
Pros: "Great flight everyone was really helpful thank you United."
Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Pros: "Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)"
Cons: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."
Pros: "Entertainment was very good"
Cons: "It was freezing cold. Apparently something went wrong with AC system as even despite numerous complaints by passengers nothing could be done. Spending 9 hours in a freezing cold plane already has affected my and my husvand's health as we are both now coughing and with blocked noses."
Pros: "Service 0"
Cons: "Service is very bad"
Pros: "There was plenty of space on the plane even tho it was completely full"
Pros: "Professional, Professional, Professional!!!!!"
Cons: "Absolutely nothing!!! Aircraft ready, clean, and even new!!! Left on time and arrived on time. Nothing negative here."
Pros: "The flight was great and so was the staff."
Cons: "Over 3 hours delayed and they just kept bumping the departure time back 15mins so you couldn't plan time to eat or find a restroom. Stop leading the customers on and reimburse them when you don't deliver your end of the contract."
Pros: "That I got a direct flight to my destination! Which I've never had before."
Cons: "That there was an hour long delay. What if I had a connecting flight?"
Pros: "Plenty of room in the seats"
Cons: "They delayed my flight, so now I get back home really late. Thanks, United."
Pros: "The flight was very good, only drinks and snacks provided as expected-no entertainment provided so not expected. Overall a good experience."
Pros: "Pleasant crew and all around good experience. I had no problems with any of my flights."
Pros: "Good food and frequent water service. Pleasant attendant s"
Cons: "Malfunctioning seat in front of me"
Pros: "Boarding was on time, flight was on time"
Cons: "Grouchy flight attendant. No overhead room for carry on. No coffee. No hot tea. Apparently not well prepared for flight."
Pros: "Departure and arrival were on time."
Cons: "Flight was 2 hrs late"
Cons: "The food was mediocre and drinks served a long time after the meal. I had a log (daylight) flight and attendants insisted that all blinds be down and then the lights were turned off in plane. No one was sleeping and most watching TV. I as a reader of books was inconvenienced by low light."
Cons: "My flight was ten hours late and no accommodations were provided. 40% off tickets to hotels and no way to get to them."
Pros: "It waz awesome"
Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Cons: "united food is the worst"
Pros: "Everything was very painless from booking to flying! This was my first time flying United and I'm very impressed and excited to fly with them again in the future. I had an hour delay on departure that caused me to miss something but when I called united to move my return flight due to this they handled it great! Based on that alone I feel myself become a loyal United customer! How you handle mishaps means the world to someone like me!"
Pros: "Many selection of movies to watch. There were also a nice selection of shows to watch."
Cons: "The lunch services because they ran out of one the pasta section before they even got to my row. Also the landing was a little rough"
Pros: "Straightforward, routine, on time, cheerful staff."
Cons: "Announcements made in piercing tones' I understand the necessity and that they are made in several languages, however they were loud and jarring.."
Cons: "Touch screen did not work on display unit. Was fine because I read, but still."
Pros: "the snack pack was a good value"
Cons: "arriving plane was late so we got into OKC late"
Pros: "Flight attendants were friendly and welcoming when service was provided. The food was delicious - quinoa salad was unexpected and delicious. Also enjoyed the ice cream at the end of the meal"
Cons: "The flight on the ticket stated it was a Swiss flight operated by United. When we arrived we asked which kiosk to check in and we were misinformed. It would be a time saver if the airlines would educate their employees on where the customer should check in."
Pros: "The flight was very smooth and the crew was friendly."
Cons: "Checking in at Zurich airport was a long nightmare especially using the terminals to get boarding passes (there were three, one was broken, and other people had such a hard time using those two that there was a massive queue and I worried I would be late!). Other than that it was very lovely"
Cons: "food is so bad, low quality and small portion looong period before main meal and last meal"
Cons: "Terrible airline ."
Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"
Pros: "The crew were nice"
Cons: "Boarding from the rear of the plane would be more efficient and quicker. Most airlines already do this."
Cons: "That the captain knew he was having problems with the plane and he change flights."
Pros: "Everything went smoothly."
Pros: "Crew was great, captain was a comedian. Pretty sure he broke the speed limit getting from Denver to OKC (95 minute flight took just about 67 minutes. Hey, the pilot told us he was going supersonic) no complaints here. Again, great entertainment, flight didn't last long enough to enjoy the free wifi entertainment."
Cons: "This was a 6 person row plane. As such, with three on each side and more people front to back, I lost leg and shoulder room. At 6'4" & 280 with size 14 feet, you notice these things."
Pros: "Positive crew made even requests for seat changes happy moments. Even got us there 10 minutes early,"
Cons: "The lavatory had an issue causing a 35 min late start."
Pros: "The crew was kind and food was good for an airline. The transfer at Zurich is seamless."
Cons: "Movie system old."
Pros: "I liked the pursuer on the flight the European one"
Cons: "Maintenance delayed us for about an hour? supposedly a walky-talky, then paperwork problems. No food offered on a 5 hour flight. No free movie, only option was a 7.99 direct tv, Rippoff. Lots of turbulence. Main problem I had was no leg room. Im not a big person but I felt like a stuffed sardine between 2 other people."
Pros: "The people were pretty nice. The cabin was quiet and dark for the long part of our trip. That was good because we were worn out from our stay in OKC. There weren't as many people on the flight from Houston to Seattle as there were on the Seattle to Houston part of our trip, so we were able to stretch out!"
Cons: "My chair was malfunctioning, and when the flight attendant asked me to put it in its upright position I could not comply immediately. I told her it was faulty, and she just kept saying push the button, which I was clearly doing. She didn't yell, but was stern and loud to the point where I started to become frustrated with her. At this point my girlfriend reached back and pulled the chair forward while I mashed the button hard. I don't feel like I should be the one held responsible for your faulty mechanism. I was already tired, uncomfortable, and she added miffed to the equation. We were already delayed and had to deboard and reboard after we had a 3 hour layover in the boring Houston airport."
Pros: "Comfortable flight"
Cons: "After having a late departure, we got out on runway and had to go back to gate because of mechanical problems, then had to change planes. Almost 2 hours late into okc"
Airlines flying from Switzerland to Oklahoma City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights