The A330 is a very roomy aircraft with lots of leg room and a charging plug for usb. The crew were friendly and efficient. Dinner service is completed so quickly by China Southern.
We were delayed around half an hour before leaving China. It wasn't a big deal but it made us half an hour late arriving in Melbourne.
China Southern is very welcoming, calming music and lavender diffuser on boarding. Very good customer service, always offering water and drinks.
Business class & price
Service for food. Our whole section was not served dessert.
Crew were friendly and very efficient. China Southern completes the service of food and drink very quickly when compared to other airlines. Boarding was super easy.
The plane was extremely hot. It was hot while we were on the tarmac, then it cooled right down once we were taking off. Once we levelled out it was way too hot again. Not pleasant at all.
Service was horrible. No leg room. Flight attendants were gossiping loudly behind me. Flight was late to leave and we were stuck at the gate once we landed.
Got me to where I'm going safely. Crew was nice.
Flying is painful
Boarding was simple and efficient Seat was better than usual
Dinner was okay, the mid-flight snack was awful and made my wife sick, breakfast was better. Entertainment console crashed four times, first crew member didn’t seem to care (aloof for most of the flight), other attendants seemed marginally more interested. No one checked back to see if the problem was resolved. Flight attendants seem to be in “check the box” mode doing only what was necessary.
The crew could not have been better. I was really pleased with the movie selection. However, the food is really terrible. I got a dish that was chicken, mashed potatoes and green beans, which would have been acceptable had it not been covered in bbq sauce.
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