Find cheap flights from Syracuse to Asia
Good to know
|April||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$1,135||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Asia
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Asia is September.
- Morning departure is around 5% more expensive than an evening flight, on average*.
FAQs - booking Asia flights
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Top 5 airlines serving Syracuse Hancock Intl to Asia
Scores according to KAYAK customer reviews
Pros: "Seat super comfy"
Cons: "All okay"
Pros: "JAL operates with incredible efficiency."
Pros: "Boarding very efficient."
Cons: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Pros: "Lots of Leg room"
Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Pros: "The EMIRATES flight was nice. Japan airlines has good leg room."
Pros: "The crew were very friendly."
Cons: "The entertainment selection is really small."
Cons: "Air on the plane was stuffy"
Cons: "Check in and apps stuck in 80'"
Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"
Pros: "Food was great"
Cons: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Pros: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Cons: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Pros: "Good service. Flight went off without a problem."
Pros: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Pros: "Rebooked me because I went to wrong airport — thanks"
Cons: "The business meal was just okay this time. Not as good as before."
Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Pros: "Friendly diligent staff"
Cons: "No announcement to acknowledge the bumpy ride"
Cons: "No AC"
Pros: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Cons: "Nothing, well done."
Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"
Pros: "Boarding and crew"
Cons: "Lost luggage"
Pros: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Cons: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Cons: "more movie options!"
Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Pros: "Awesome experience, nothing like any other. Will fly again."
Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Pros: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Cons: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Pros: "The food was excellent and the stewardesses were extremely attentive and helpful."
Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Pros: "The flight went well and the 3 meals were interesting. The staff was professional."
Cons: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"
Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."
Pros: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Pros: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Cons: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Cons: "Free Wi-Fi would be nice"
Cons: "Some turbulence awoke us midway through the overnight flight."
Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."
Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."
Pros: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Cons: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Pros: "Politeness of staff, cleanliness, promptness and efficiency."
Pros: "Wonderful crew..nice plane and comfortable seats!"
Cons: "No inseat power or usb on the monitor"
Pros: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Cons: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Pros: "Very polite and fast service, international Languages"
Cons: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Pros: "Courteous and pleasant flight attendants...exceptional service."
Cons: "Couldn't book preferred aisle seat...assigned a center seat. Not adequate leg room."
Pros: "Everything about the flight was good."
Cons: "I was not aware that I flew in Narita and flew out of another airport."
Pros: "Amazing service"
Cons: "Chair isn’t comfortable."
Cons: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Pros: "Crew was nice"
Cons: "Seat padding - seat was a bit firm"
Pros: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Cons: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Cons: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Pros: "Never take it"
Pros: "I like the service. I love the food,"
Cons: "Nothing for complaining, everything is good"
Pros: "A taste of Japan food."
Cons: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Pros: "Good service, food"
Cons: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."
Pros: "very clean over a 9 hr flight , great seat and flight attendant"
Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."
Pros: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Cons: "the smell inside the airplane"
Pros: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Cons: "The entertainment is pretty limited , and the food selection is limited for western food."
Pros: "The crew was nice."
Pros: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
Pros: "Seats and service"
Cons: "No complaints"
Pros: "Cheap prise"
Cons: "Food and entertainment"
Pros: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Pros: "Excellent food. Very nice service."
Pros: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Pros: "Crew are nice, helpful and polite"
Cons: "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Pros: "Service was great."
Cons: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"
Pros: "The service, our seats, overall comfort and cleanliness of the plane."
Pros: "787 was beautiful, great features, clean. Flight attendants were polite and helpful."
Pros: "They made a special dessart for my niece and her husband for their honeymoon trip."
Cons: "Not realky."
Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Pros: "Great flight"
Pros: "There was a delay"
Pros: "Messed everything up!!!"
Cons: "Messed everything up!!!"
Pros: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
Pros: "The food was excellent and the flight attendants were courteous and thoughtful."
Cons: "I slept through a meal."
Cons: "It was very warm on the plane."
Pros: "Crew is always awesome"
Cons: "Needed more Japanese movie options"
Pros: "Was able to request a gluten-free meal for the flight"
Pros: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Cons: "Not enough English movies/tv shows"
Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Pros: "Entertainment system, comfort of the seats, staff, food, basically everything!"
Cons: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
Pros: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Cons: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."
Pros: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Pros: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Cons: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Pros: "Very comfortable; excellent service"
Pros: "Amazing staff and service!"
Cons: "Nothing much"
Cons: "No complain . It’s singapore airlines"
Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pros: "Great crew and cabin!"
Cons: "Meals were just ok"
Pros: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Pros: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Cons: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Cons: "Way too cold"
Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"
Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Pros: "I was inpressed"
Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Pros: "The serivce was amazing. Also it was clean and the food was great."
Pros: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Pros: "More leg room than other airlines, superb service and excellent food!"
Pros: "All the crews were friendly and helpful!"
Cons: "I wanted to watch Hindi movies with subtitles..."
Pros: "There was nothing to complain about..a very friendly staff, departure on time !"
Cons: "No newspapers and magazines on board !"
Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "The service, kind and pleasant."
Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Cons: "Need to be able to upgrade with Krisflyer Miles"
Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Pros: "Very nice crew."
Cons: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Pros: "everything, excellent job"
Pros: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Pros: "Amazing plane and crew!"
Pros: "Great entertainment, good service, clean plane."
Cons: "The lasagna was pretty dry and meh."
Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Pros: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Pros: "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
Cons: "Can't think of anything:)"
Pros: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Pros: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Cons: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Pros: "Thanks once again for a comfortable flight homs"
Pros: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Cons: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
Pros: "service was very Singapore airlines"
Cons: "food in coach was not as good as I remembered from other flights on Singapore"
Pros: "Boarding and exiting the plane was a breeze! Service and entertainment was top notch!"
Cons: "Screaming child almost made my flight unbearable! If it wasn't for this screaming devil child, my overnight flight to Germany could have been almost perfect. The seats don't seem to fit my average build when seated in the upright position."
Pros: "Smooth flight, good quality entertainment"
Cons: "My flight to Narita was fabulous, so I was surprised to find the return flight home filled with a condescending crew, terrible food, and a broken entertainment system. We had requested a Muslim meal on the previous flight, but the food was so spicy and smelly that we chose to go with the normal faire on the way back. I changed it on the website when I checked in online but when we arrived at the airport we were informed that the meal was still set as a muslim meal. The representative at the baggage counter called the plane and made sure that it was changed back to a normal meal. However, when it was dinner time we were presented with muslim meals. When we spoke to the head airhost to request a normal meal he said that they only carried a specific number and an leftover meals were for the crew only and that we had to eat the muslim meals or have sandwiches. We requested the sandwiches - the muslim meal was too spicy and had made us sick before. The "sandwiches" were pretty much two slabs of dry bread with some mayo slapped on. Disgusting and dry. I wish they could have made an exception for us or provided us with something edible. It was a long flight and we were starving by the time breakfast rolled around. The crew was condescending and cold. My entertainment system lacked functionality; some of the buttons on my remote were broken."
Pros: "The boarding process is smooth with boarding group allocation. Entertainment is not really bad with variety of choice l. The new earphone is better so passenger can sleep without removing the head phone Flight attendants are very friendly and helpful."
Cons: "The food is not up to standard compared to other full service airliners and to where it was before."
Pros: "Everything you expect to go smoothly, did. The attendants are friendly and helpful. They do the best they can to make you comfortable in economy. So many movies to choose from, helps the trip go by quicker."
Cons: "Food was pretty bad. It might be because I took 8 Singapore flights in two weeks, but next time I will definitely bring my own food. Minus the ice cream, of course. Haagen Dasz is welcome any time :)"
Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Pros: "Seat comfortable"
Pros: "Seat was comfortable and entertainment selection was good."
Cons: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."
Pros: "Crew was amazing"
Cons: "Nothing really"
Pros: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Cons: "Nice if they offered/served drinks before meals"
Cons: "It could be better if they serve food from Doha to Islamabad."
Pros: "I like that they deliver me safe and sound to Vietnam"
Cons: "I would prefer no interruptions while I am watching my movie"
Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Pros: "Crew was friendly and helpful."
Cons: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Pros: "Great crew and front desk"
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "They are the best"
Cons: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Pros: "Qatar flight is no problem"
Pros: "business cabin nearly empty. comfortable seats"
Cons: "Expensive WiFi"
Pros: "Excellent flight attendant service. Some of the best airline food in the world."
Pros: "They do their job well"
Cons: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Pros: "Service great and on time"
Cons: "Lounge in Cape Town was bad."
Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Pros: "The flight attendants was nicer on this flight then the US to Doha flight"
Cons: "Seats were not comfortable"
Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"
Pros: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Cons: "The food"
Pros: "Smoothe landing"
Cons: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."
Pros: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Cons: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"
Cons: "Crew members were not concerned. Service was not proper and on time."
Pros: "Good service all the way to final destination. A+ service. Newer model airplane."
Pros: "Flight was great, best over seas flight I've ever had!"
Cons: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pros: "Staff were friendly, food was good, and the plane was nice."
Cons: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Cons: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Cons: "The seats are terrible."
Pros: "Comfortable wide seats, good service"
Cons: "Entertainment. Not all films have subtitle"
Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"
Cons: "Still stuck in Doha! Flight hasn't happened yet!"
Pros: "Entertainment and food"
Cons: "Could not sleep... Need more room"
Pros: "Check in was easy"
Cons: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"
Pros: "Very pleasant flight- on time and clean."
Cons: "Service was good but not particularly friendly or frequent."
Pros: "The flight attendants were absolutely incredible. One of the best crews I've ever flown with."
Cons: "The checkin in LAX airport was confusing. We didn't need visas to travel, but the lady insisted that we needed. An AA supervisor had to intervene to check us in."
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Pros: "The flight attendant was awesome. She was extremely friendly and very welcoming."
Cons: "Because if the delay from LAX, I missed my connecting flight to Okinawa. The ladies were able to help me get on a flight that left a 3 hours later. It would’ve been nice if AA had let the connecting flight people know this could happen."
Pros: "Check in was very good. The seats can be more space."
Cons: "I think the breakfast should be better."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "Crew was as good as can be and helpful during boarding."
Cons: "Chair seat belts weren’t long enough for me I’m 6’2 290 I know I’m not the average size but it wouldn’t hurt to add a little length."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Pros: "Crew was amazing, they made sure we were comfortable and would ask if there was anything we needed."
Cons: "Nothing we had the best flight staff one could ask for, very attentive. Would definitely fly with them again."
Pros: "Entertainment system was great."
Cons: "Some crew does a little rough service but not but. Probably too busy for them."
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Cons: "To hot in the back of the plane"
Pros: "Food and entertainment were great"
Cons: "wish there was more legroom"
Pros: "Many movies too choose from."
Cons: "Not enough space and food was horrible"
Pros: "Food wash pretty good"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Pros: "They made a long trip comfortable with an excellent attitude."
Pros: "There are three meals during the trip."
Cons: "Not at this time."
Pros: "I got to japan"
Cons: "I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray."
Pros: "The bathrooms were clean compared with other airlines."
Cons: "We selected seats together as a couple but the seats on the flight were separated. Customer service could not help but asked us to make arrangement with the person between us. The same seating arrangement happened on our return flight 18 days later. Once again was told nothing could be done. I really do not know why both flights the seat assigment were wrong when selected basic on the aircraft configuration. The airline is attempt to make the passenger to pay more for seats."
Cons: "The last cabin was very packed and almost there was no available seat. However, the front cabin was not crowded but a cabin attendant didn’t let me move to other seat at the front cabin even though I was sick and coughing a lot."
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Pros: "This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable."
Pros: "Entertainment options were great. Also the staff were a huge help, especially the gate attendant who helped to get our four seats together"
Cons: "The flight was delayed 3-4 hours due to mechanical issues. A complimentary service would have gone a long way with smoothing it over"
Pros: "I liked that the flight crew worked hard to get us to Tokyo as comfortably as they were able."
Cons: "I booked a flight on JAL, but had to fly on American. None of the JAL amenities or services were available. Also our flight was delayed by 4+ hours."
Cons: "served snacks without drinks or at least water"
Pros: "Movie selection was good."
Cons: "Food and WiFi connection was horrible. Crews were unfriendly."
Pros: "The Crew was very helpful and friendly. The food was surprisingly good."
Cons: "It was pretty cramped. That's just the way it is in economy."
Pros: "The crew definitely made the trip easier."
Pros: "I liked the amount of meals and beverages that were served at no additional cost. The entertainment also had a pretty good selection of movies to watch."
Cons: "As a taller individual the leg room was a problem, I wasn't able to get a good nights sleep in the position I was in. No free wi-fi also wasn't convenient."
Pros: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."
Pros: "Quick to board and on time, plenty of leg room, great new movie and shoe selection during the flight."
Cons: "The food was satisfying, but not great. Entrees were quite salty and bread came a little soggy."
Pros: "Customer service"
Pros: "Watch movies, charge your phone, play games, and snack away after meals. Had an excellent flight. I have to say that the crew made the experience very relaxing. Departure and arrival were as stated, maybe a few minutes over, but it is not like JAL can control the weather. Great experience overall!"
Cons: "It would be nice to get complimentary wifi access, even if it's for a total usage time of 30 minutes, to text/email loved ones about departure and arrival. Still have good access options."
Pros: "Service was good. Entertainment system was excellent. Flight took almost an extra 45 minutes to arrive and was quite bumpy at the end. Not sure if it could have been avoided."
Pros: "Movie options"
Cons: "2 hour delay was inconvenient. Like why?"
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Pros: "Comfortable seats, great crew, lots of food & drink options, great screens with excellent selection of movies & games."
Cons: "Long flight. We did not realize that we needed to claim baggage and then re-check it at Japan Airlines for a domestic flight. Airport personnel were understanding and helpful, so no crisis."
Pros: "My seat changed by a crew when I boarded on the plane and I thought that was rude but then I realized that all the row seats were empty. The newest airplane was clean, nice and had a cool entertainment system. All the crews were very friendly, nice and outstanding customer service especially one of the elder crews (Asian man) was very attentive and caring about all passengers. I hope he will be on the board for my return."
Cons: "No so far."
Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
Cons: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Cons: "Iwould like my money back notting i bever made it home"
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."