Daily cleaning, installation of cabin HEPA filters on flights from Syracuse to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 54m
The cheapest ticket to New Mexico from Syracuse found in the last 72 hours was $183 one-way, and $277 round-trip. The most popular route is from Syracuse to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $183.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight was okay but then they lost my bag and have not been helpful"
Cons: "They lost my bag that they made me gate check!!!"
Pros: "Couldn’t access movies- button was blacked out"
Cons: "The flight fly on time"
Pros: "Flight went by fast, landed about 20 minutes early."
Cons: "Delayed 3 hours!!! Freezing cold in the plane. Small plane. Bumpy flight."
Pros: "Flight was on time."
Cons: "You need to teach those who make announcements how to properly speak and annunciate. They are terrible. They speak so fast that it is very very very difficult to understand."
Pros: "The crew was polite and amazing; so helpful."
Pros: "Crew was great, flight was on time, arrived early."
Cons: "This flight was great - very pleased with Jet Blue."
Pros: "Decent airfare and a standard domestic flight. Nothing to complain about."
Cons: "I’m not an early bird, so flight time wasn’t my favorite but it was doable."
Pros: "The captain was great at communicating with passengers regarding timing and turbulence. I tend to be very nervous when flying so the heads up definitely helped out"
Cons: "Over three hours late and then a delay at gate"
Pros: "Jet blue has free potato chips and also allows you to watch television."
Cons: "Jet Blue provided 5 sequential delay messages over an hour. Their inability to better estimate departure is disappointing. The real problem is that delay was caused directly by the airline's incompetence. There were no weather issues, the takeoff spots were available. They simply failed to load snacks. Although there WAS a minor prior delay bc a slightly late plane arrival, we eventually were delayed about an extra hour to supply snacks on a 4-hr flight. Given the ground crew had EXTRA time to load and also considering the tiny set of options offered, this is senseless. Further, b/c they ran out of overhead bins, they offered to GATE check my luggage. This was essentially a lie - they put it with checked bags, unlike the gate checked items I watched others retrieve. The combination of these errors led me to arrive at the car rental desk after closure. This caused me to incur a taxi fare, so spend 30 min or so working out an alternative rental the following day, and then yet ANOTHER cab to the Car Desk to get the car. This is the only time in my hundred or so car rentals anything like this has happened. I will certainly think twice (or more) before booking Jet Blue again."
Pros: "The flight staff were attentive and courteous!"
Pros: "Had booked Syracuse to Pittsburg to pick up new truck at Washington Ford. Truck never came in, despite being in transit for well over a month. Called Jet Blue the day before, and found change fee was more than cost of flight. Dealer said they'd cover, but I have no guarantee. Truck still not in. Can't book flight until in. Dealer not very communicative. The whole world is a mess. What can I expect?"
Cons: "Couldn't fly. Not Jet Blues fault."
Pros: "On time. Huge space room for my leg."
Cons: "Old screen tv monitor"
Pros: "I loved Jet Blue's TV for every passenger. It made the time pass quickly. The staff was cordial & polite."
Pros: "Crew was great."
Cons: "There was a mechanical issue which delayed boarding, but they tried to accommodate accordingly."
Pros: "The crew was excellent! Helpful and friendly.:)"
Pros: "Attentive staff and quick flight"
Cons: "Delayed 2 hours. Poor communication regarding delay."
Cons: "Delay and 4 hours in the craft upon arrival to Chicago"
Pros: "On time"
Pros: "The crew were so great, seats were bigger than I’m used to, and the movie selection was great. captain got us boarded and was able to take off earlier than expected. Arrived a half hour early."
Pros: "Crew got us boarded quickly once given the go-ahead."
Cons: "Was about 2 hours delayed but due to weather. C’est la vie."
Pros: "Crew was very good"
Cons: "Delay was too much"
Pros: "On time. Crew friendly"
Pros: "While it's never fun to expereince weather-related delays, it was nice to know that any cancellations due to the storm (like my connecting flight) were covered. The staff were friendly and the seats were more spacious than other airlines."
Cons: "It took much longer than expected to board and exit planes."
Pros: "when we finally left it was a fast flight"
Cons: "the delay"
Pros: "fast on boarding... went well considering it was a busy flight and delayed"
Cons: "my partner and I were in different boarding-groups but the check-in clerk didn't let us go in together. We were separated by groups... I've never heard of this before and I do a lot of flying. It happened to several couples on the flight. We were puzzled."
Pros: "Smooth flight"
Cons: "My TV was the only one on the plane not to work."
Pros: "I couldn't get in touch with the travel agency to reschedule my flight. The staff at Asiana and Jet Blue were not helpful at all."
Cons: "I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped."
Pros: "Service was great. The Pilot was hospitable."
Pros: "Short, but a great flight"
Pros: "Service was amazing!"
Cons: "The heat was way high on the plane, and the air vents were not blowing enough cool air!! Also the carry on bag issue is out of hand, every JetBlue flight we were on was asking for volunteers to check their bags and people are really taking advantage of the situation of bring over size bags and way too much! I know it’s a lower budget airline but come on it is ridiculous."
Cons: "1/2 hr late"
Pros: "Nice leg room in row #2"
Cons: "Entertainment system in middle seat did not work"
Pros: "More room. Genuinely nice steward staff"
Cons: "Have to pay for a blanket. Snacks sold in packs rather than individual things."
Pros: "Pam at the welcome counter of JetBlue in Syracuse gives the best service and is the nicest person. 5/5 stars."
Cons: "Grossly delayed"
Cons: "Flight delayed and couldn't land at la guardia. Had to get a taxi to get back to laguardia because it landed inJFK"
Pros: "The people who worked there were professional. The other passengers were nice."
Cons: "The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head. And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully. I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray. Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve."
Pros: "Free Wi-fi"
Cons: "Delayed multiple times and a major gate change, then sat on runway awaiting takeoff for 30+ mins."
Pros: "Crew was great."
Cons: "My particular tv was not working properly. It would cut in and out on the visual, while audio remained."
Pros: "Everything went smoothly!"
Pros: "Crew was very friendly."
Cons: "Picking up my five yearly grandson, TV really help out. It kept his attention for the short flight"
Pros: "Free snacks. Allllll about those!"
Pros: "Excellent crew."
Cons: "Gate agents were a little snippy."
Pros: "I love that the plane has extra space available between seats (with no one in the middle) & that everyone was encouraged to keep their mask on at all times."
Pros: "Great social distancing and Delta supplies MULTIPLE sanitizing options!!"
Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Cons: "More communication on the flight delay"
Pros: "Flight was cancelled - we were moved to an Alaska Air flight. That is why all of the NAs. What was good is that the moved us to another flight in a timely manner. Also, the gate attendant kept everyone informed of what was happening."
Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Cons: "Our brand new stroller was damaged on our flight."
Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "The A/C worked, that's about all"
Cons: "Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable."
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Cons: "Had to wait for the crew from another flight before boarding p"
Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"
Cons: "Really rough landing"
Pros: "Friendly crew and on time flight"
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."
Pros: "Timeliness, easy trip"
Pros: "Beverage and snack service"
Cons: "Seats too narrow"
Pros: "Did not wait for luggage."
Cons: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Pros: "Excellent flight, great crew, smooth throughout!"
Cons: "Catering problem - no snacks!"
Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."
Pros: "Costmer service great"
Pros: "Not applied"
Cons: "Not applied"
Pros: "Nothing Special"
Pros: "WiFi and free tv shows"
Cons: "My seat wouldn’t recline"
Cons: "Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight"
Pros: "Nice crew"
Cons: "Normal too squished conditions."
Pros: "Friendly cabin crew"
Pros: "customer siervice was great and welcoming was awesome"
Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."
Cons: "Courtesy, on time and good communication."
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "What a city.. Unique for hell sure..."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Time was made in the air and we did not miss our connecting flight."
Cons: "The flight was very late."
Pros: "Great service and gate facilities were the best anywhere"
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "Flying Delta is always a great. Gate agent and crew are top notch."
Pros: "We were on time!!!!"
Cons: "I've had friendlier flight attendants"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Cons: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."
Cons: "Leg room and seats are uncomfortable"
Pros: "The flight time are on time ."
Cons: "Good entertainment on broad"
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Pros: "The back crew member was amazing. She really seemed like she cared."
Cons: "Larger seats and larger walkways."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "It was on time!"
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Pros: "Seat was comfortable"
Cons: "To hot in the back of the plane"
Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"
Pros: "Friendly, comfortable and ON-TIME!"
Pros: "Boarding experience was excellent as we used a wheelchair."
Pros: "Friendly crew"
Cons: "Crappy food, not even outlets for laptop chargers for those who need to work during a 5-hr flight. Barely stacks up to delta or JetBlue, won’t be flying American again anytime soon."
Pros: "Upgraded seat on the Boeing 777 was near the exit, and I had plenty of legroom."
Cons: "Although British Airways and American Airlines are alliance partner companies, their systems don’t behave as such. It took me too many attempts to mention in order to simply upgrade my seat. The booking locator number is different for both airlines, and no one ever informed me of that critical information"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Pros: "Quick boarding"
Cons: "Cold no food"
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Cons: "No plug ins for charging the phones"
Pros: "Relatively quick embarkation process despite having to walk outside. Got us safely to destination."
Cons: "Those old turbo props suck big time. Not only everything looks dated but the engine drone and especially the vibration are unbearable. I have flown turbo-prop in Europe and they didn’t seem so noisy and transmitting so much vibration."
Pros: "Pleasant and helpful staff"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Pros: "Great movie/entertainment selections and the food was very tasty."
Pros: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"
Pros: "This leg from PHX to TUC, the AA staff did GREAT. They held the last flight for about 10 of us (the last one of the night). Were pleasant and professional."
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Pros: "Good space on first."
Cons: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
Pros: "We moved due to job change and American would not work with us to Change a reservation."
Pros: "Flight was on time"
Cons: "Service, size of plane, lack of enthusiasm from staff"
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Cons: "Why do I pay $25 extra to check my bag when everyone else brings theirs to the gate and checks them for free?"
Cons: "Iwould like my money back notting i bever made it home"
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."
Pros: "Got there on time"
Cons: "It was too cold"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "Seat 40, noisy space"
Pros: "generally on time"
Pros: "Organized gate"
Cons: "Information on delay boarding"
Cons: "Sat on runway for 45 minutes with no updates"
Pros: "The crew was friendly and courteous"
Cons: "The seats"
Cons: "Not having had to be on a connecting flight in a totally different terminal 20 minutes after I land in Newark."
Pros: "These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it."
Cons: "See above. The flight itself was fantastic. Larger planes are the best! Thank you!"
Cons: "Seats were hard and stiff with no padding on the backrest. There was minimal room and even less overhead storage. The seats were in between the windows so you couldn’t really see outside of someone else shut the window on you. Thein"
Cons: "There was an odor of raw sewage the entire flight. Myself and my son were feeling ill by the time the flight was over."
Cons: "In Osaka I was not able to get a boarding pass for this last leg. In SF United and Air China were both not able to give me a boarding pass because I was not listed in their system. I have no idea why. Very frustrating."
Pros: "Staff in Syracuse where awsome from the guy at the united check in Guest to the TSA Gal who had to give us a patdown super sweet and helpful."
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "I finally got there a day later"
Cons: "No gate number listed on boarding passes in SYR plane arrived and departed early with no communication to myself. Missed the flight"
Pros: "The gate agent in Syracuse was a huge help. I have a service dog and he was very helpful and considerate."
Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"
Cons: "The crew, on the flight, were very short and rude. Acted like it was a inconvenience to them to even be there. I was very disappointed. I am a ex airline employee, and it hurts my heart when I see staff treat people with disinterest. So, over all I was very disappointed."
Cons: "Flight was delayed 1.5 hours due to a maintenance issue"
Pros: "Seat was pretty comfortable, as it goes in coach these days."
Pros: "The flight attendant let me put my guitar on the plane."
Cons: "The flight was an hour delayed."
Pros: "Everything seem to move in a timely manner. The staff was nice and pleasant and the overall flight was smooth (I don't really like flying at all but it was good)."
Cons: "Couldn't even get me a slightly better seat given all the hassles I'd been put thru up to that point."
Pros: "Although the seats were cramped the cushion was comfortable. The flight attendant was very personable."
Cons: "Very cramped quarters."
Cons: "That they gave my seat from Chicago - Denver to someone else. Was sitting in the waiting area. Waiting to be called in, couldn't understand the person talking. They also did it to another person. Will never fly United again after this trip!!"
Cons: "Leg room is very limited."
Pros: "How they captain kept us informed and updated frequently. About flight, weather, turbulence. Overall great flight, smooth, free entertainment."
Cons: "I thought the crew was rude and unattentive."
Pros: "The staff was great."
Cons: "Not necessarily their fault, but there was a lot of turbulence and at one point I hit my head pretty hard. Puddle jumpers are never for tall people. I do wish they made them just a bit more comfortable to walk through."
Cons: "Delayed by 6 hours"
Pros: "I actually liked the smaller plane! There was more room on the flight than I expected"
Pros: "Comfy and we always fly united. Great experience"
Cons: "On the way back we had turbulence but that isn't anyone's fault."
Pros: "Airline paid him"
Cons: "Everything went wrong on this flight! My son is a freshman student at Syracuse, was forced to spend two days (!) waiting for next flight."
Pros: "Flight attendants sence of humor when we finally landed at the right airport."
Cons: "Landing at the wrong airport."
Cons: "Delayed boarding at Munich airport"
Cons: "Custermer service for United is terrible. Not impressed at all."
Cons: "Having to walk a LONG distance from one terminal to the next and almost missing my flight due to delays. Then we had a delay from the bridge from plane to the airport was not working!!!"
Pros: "I missed my flight due to an unexpected car accident. The first two Kayak agents I delt with tried their best to help me by calling United and getting the fees waived for me, but they had no luck.The third agent was successful. All three agents were wonderful, compassionate and wanted to help. The third agent was successful and I appreciate all that was done for me."
Pros: "I liked that I actually got there"
Cons: "Where do I begin? From the delayed departure to the rude attitide of the flight attendants, to being stuck on the ground in SFO waiting for a gate to pull up to for an hour, this was a logistical nightmare. What should have been an hour flight turned into 3 or 4. Never again. I'll stick to JetBlue"
Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."
Pros: "United entertainment was amazing!"
Cons: "Flight attendants were fantastic!"
Cons: "The delays appear to be more frequent and for longer periods than in the past. No apologies, no concessions - just high prices and jam-packed planes. I have tired of United's disregard for their customers."
Pros: "The fact that I had to rent a car and drive ... When I bought a flight ticket."
Cons: "Oh geez flight cancelled, what didn't I like?"
Pros: "Good movies, empty seats so i could stretch out."
Cons: "The crew was nice! But a little awkward. The food was kind of bad."
Pros: "Very comfortable seats and great flight crew!"
Pros: "Free movies on flight"
Cons: "Was forced to check a carry on sized bag and pay $25. This bag fits in an overhead bin, and I have never been forced to check this bag on any other airline before. United told me that gate checking wasn't an option, because they don't do that anymore, and forced me to pay the bag check fee. Furthermore, the staff at EWR were the rudest customer service representatives I have ever encountered at an airport."
Cons: "Small loud plane"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."
Pros: "newer, quieter jet"
Cons: "I didn't like that I missed this flight because your first one was late"
Pros: "We had a delay and everyone was very helpful!!"
Cons: "3 hour delay"
Cons: "Don’t charge for food"
Pros: "Flight was smooth and nearly arrived early"
Cons: "Holding pattern forced flight into turbulent air"
Cons: "Paying $200 for baggage was a rip off. Having to claim baggage and recheck in Chicago was ridiculous. Getting unchecked from our flight because we arrived too early is beyond belief."
Pros: "Quick, easy. Friendly staff.."
Cons: "So grateful for all of the help we received!! Thank you!"
Cons: "Nothing!! First time flying with a broken leg...wheelchair, emotional animal, crutches...you guys were AMAZING!"
Cons: "Everything. Rude personnel, flight delayed 5 hrs, minimal help from customer service. The worst possible experience to start a Disney vacation for my little daughter. Supposed to arrive in Orlando 8pm, arrived 2:15am."
Cons: "I miss getting a free drink (other than water) and a snack during my flight. It would also be nice to be able to charge my phone"
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Pros: "Seats are not comfortable"
Cons: "A complementary cup of tea. $50 for one luggage is a rip off. My 1st time flying with frontier. I had to wait 45 minutes in my wheelchair to go to gate."
Cons: "Flight was delayed 2 hours and weren’t told why. Then baggage was delayed being offloaded from plane"
Pros: "The flight boarded quickly and smoothly. The attendants were happy and full of personality. Inexpensive direct flight!"
Cons: "We were about 30 minutes late to land even though we took off on time. The snacks and beverages are not complementary; they cost extra."
Pros: "Wonderful. To have a direct flight"
Pros: "Flight was super fast and convenient. Glad to have something like this in Syracuse! Staff was very efficient."
Cons: "Never fly. Never send a messange by phone or email."
Pros: "We took off 10 min early and arrived 27 min early!!! Pilot’s 2 announcements were friendly and informative"
Cons: "It was hard to understand the flight attendant’s announcements"
Cons: "Expensive food and beverage"
Pros: "They gave me $200 airline credit"
Cons: "It took 4 hours of standing in line to get re ticketed and food vouchers after they canceled my flight and the plane was dirty."
Pros: "Plane was comfortable and clean"
Cons: "Uncomfortable seating,my neck and my back hurts"
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Pros: "Straight flight"
Cons: "Straight flight and nice prople"
Pros: "The crew knows their job."
Cons: "No food, they only have snaks"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Pros: "On time, attentive service"
Cons: "Food selection limited"
Cons: "Frontier would not allow me to cancel my flight within 24hours so I paid for flights I could no longer use. Waste of money."
Pros: "On time take off Price"
Cons: "Seats were so uncomfortable my neck and back hurt I paid to upgrade seats for more room I did no good to have more leg room in a terrible seat"
Pros: "The crew was helpful and accommodating."
Cons: "Leg room was horrible and seat doesn't recline"
Pros: "Plane was clean. Departed on time. Arrived early."
Pros: "Frontier has been great so far. The walkway seems more narrow than other airlines but that must help with comfort / legroom in the seats. For the price, I will definitely be using Frontier for quick trips again!"
Cons: "I didn't like a 3.5 hour delay but I don't fault Frontier for that. I can't think of any particular Frontier thing I disliked. The engine / plane sounded very loud, not really sure what that was all about."
Cons: "Being charged when I miss my delayed flight"
Cons: "It was a bumpy ride and coffee should be free had to pay 3 dollars"
Pros: "Great Flight smooth flying everyone that worked on plane was really nice. Very comfortable. Over all great experience and sooo easy. Thanks plus I got a great price!"
Cons: "High luggage fee, paying for seat, didn't know I got seat that wouldn't recline."
Pros: "its the flight from las vegas to Denver, its like the roller coaster"
Pros: "Crew and counter people were was great, that's about all. Had to sit on plane for about 90 minutes after reaching destination before we could get to gate. Return trip was over 4 hours late leaving. Was given a $10 food voucher, after I had already eaten. The lateness on both ends resulted in more expense for me."
Pros: "Direct flight"
Cons: "Frontier charges you for EVERYTHING. Drinks, carry on bags. And there's no comfort at all. The seats are thin and don't recline. There is zero entertainment. Don't fly them if you think you're saving money because by the time you are done, you've paid extra for everything so it's the same price as other airlines, and definitely less comfortable. Will never fly them again."
Pros: "Was an extremely quick process from check in to boarding. Super fast flight and very helpful staff."
Cons: "Main issue was that I had to wait at the back of the plane because I was assigned a duplicate seat on my ticket to someone else but eventually they found my seat after everyone else was seated."
Pros: "A wonderful flight attendant, jevier??? Bulgarian. And I liked my seat selection better."
Cons: "The confusion of adding seat selections online at an additional cost. Cost of checking a bag makes me consider if what I thought was a deal, really was. Could have flown southwest for a bit more, but no baggage checking cost. Also, per your snack menu, you offer jim beam - both flights, you were out. Stock up; they are small - customer service."
Pros: "flight was early going both ways"
Cons: "kiosks were not in working order. there were 4 and only 1 was working."
Pros: "Boarding was fast and orderly"
Cons: "First off I didn't realize that you had to pay $30 for a carry-on(this is not a mistake). Second I didn't realize that when you buy a ticket that it doesn't include any seat, and that you have to actually pay a fee to get a seat. Which is an additional $16 at the cheapest. Finally the plane was really old, and the seats were extremely uncomfortable with almost no padding at all. I would be able to put up with the uncomfortable conditions if I was actually saving money, but after paying for a seat and a carry-on, it was the same or more than other carriers."
Cons: "Pay $2 for a juice? And $25 for a skateboard? Hidden charges suck."
Pros: "Service was good."
Cons: "I still didn't receive a $100 voucher that was promise because of the 10 hour flight delay."
Cons: "Bagage policy is BS. Unless you fly with just the shirt on your back, they are going to charge you more that ticket price, and tell you luggage wont fit to get you to unnecessarily check it."
Pros: "fast through security and boarding the plane"
Cons: "Everything had a charge so I didn't have any food or drinks. The crew was ok minus missing a trash pickup once and the demonstrations lacked energy. The announcer was fine. Seats were fairly uncomfortable."
Pros: "Crew was nice and very respectful"
Cons: "The seats are metal with a cloth over them. They do not recline and are by far the most uncomfortable seats I have ever been in. I would never fly with that airline again for that reason"
Cons: "Bag fees"
Cons: "In cancun they sold our assigned seats away after we purchased months ago. They wanted to charge $50 each to seat together after we had already chosen our seats months in advance. We ended sitting seperate. That sucks!"
Airlines flying from Syracuse to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Syracuse to New Mexico
Masks required on board, masks provided on flights from Syracuse to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Syracuse to New Mexico
Testing for antibodies, testing for symptoms for flights from Syracuse to New Mexico
Waiving of change fees. Search flexible flights from Syracuse to New Mexico