Daily cleaning, installation of cabin HEPA filters
|July||Best time to beat the crowds with an average 4% drop in price.|
|November||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$280||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines has waived its change and cancellation fees on flights from Syracuse to North Carolina. Confirm policy on booking site.
|Flights to Charlotte||2h 16m|
The cheapest ticket to North Carolina from Syracuse found in the last 72 hours was $101 one-way, and $137 round-trip. The most popular route is from Syracuse to Raleigh, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $73.
American Airlines flies most frequently to Raleigh from Syracuse.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 561 active cases of COVID-19 diagnosed in US and 0 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to North Carolina.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to North Carolina is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to North Carolina with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to North Carolina up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"
Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."
Pros: "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
Cons: "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"
Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."
Pros: "Plane was clean & modern"
Cons: "More leg room"
Pros: "Amazing Crew and had a real airplane to ilm for a change!"
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."
Cons: "No wifi"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Crew was great (once they arrived)"
Cons: "1.5 hour delay added 5+ hours to our travel day. Not fun..."
Pros: "Nice crew"
Cons: "Our brand new stroller was damaged on our flight."
Pros: "great crew"
Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
Cons: "flight was delayed"
Pros: "Amazing crew and clean cabin."
Pros: "Delta crew & flight were excellent no complaints!"
Cons: "We were stopped by the Delta crew checking tickets as we got on to the flight. They let a party of 7 with a small child cut us in line. They even allowed another traveler to board with them. We were a party of 8 w/ 2 people in wheelchairs. They would not allow us all on & said only one could accompany them both. They were also very rude and unorganized."
Pros: "The attention to detail from the crew, and the friendliness"
Pros: "Priority boarding and on time"
Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Pros: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Cons: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"
Pros: "They ran out of salads so that was a little disappointing."
Cons: "The flight would be more comfortable if we had more leg room."
Pros: "Seatback tv."
Cons: "Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for."
Pros: "Timeliness, easy trip"
Cons: "The monitors kept on freezing"
Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."
Pros: "Flight was good."
Cons: "we had a l long wait getting to the gate. Once we are the gate the delta staff had a hard time getting a wheelchair victim on the plane."
Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"
Cons: "My initial flight was changed from 9 am to 5:55 am.... this is. It what I wanted or I would have purchased it. On this flight we had a 3.5 hour delay for mechanical!!!"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Nothing Special"
Cons: "The floor was litte bit dirty"
Pros: "The flight was practically empty!"
Cons: "Paid for comfort, Delta offered free drinks to everyone. Unfortunately though the flight attendant did not bring us the alcohol we ordered and mixed 3 different kinds of whiskey into two glasses! We always are given our bottles separate from the mixer. Oh well. Did to being in so late it took us an hour to get a cab in Detroit."
Pros: "WiFi and free tv shows"
Cons: "My seat wouldn’t recline"
Pros: "SLC ground gate crew was awesome."
Pros: "Nice crew"
Cons: "Normal too squished conditions."
Cons: "Courtesy, on time and good communication."
Pros: "Good food and movies. Comfy seating with plenty of room."
Pros: "On time, courteous"
Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "The flight attendants were very friendly"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Pros: "Boardered ok"
Cons: "They lost my luggage, crew member was short and impatient with elderly people sitting next to me."
Pros: "The young man was so funny - crew!!!"
Pros: "I had a great seat"
Cons: "Food. No food at all on board per the flight attendees"
Pros: "Left on time or a tad bit early, arrived early."
Cons: "When I checked in, it indicated a smaller plane. I thought I was going to be in a window seat, instead middle. I also wasn't able to carry on my bag, had to check, and then wait at baggage terminal."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "On time"
Cons: "Reduce time spent on tarmac."
Pros: "Nothing. Door closed in my face departure board never showed it was boarding and I ran from my other delayed flight to try and catch the Wilmington flight"
Cons: "American needs to step up their device and the airlines should be punished for their lack of service If an airline vises a non weather delay there should be immediate compensation for passengers. No different than what retailers do to their suppliers when supplier is late delivering merchandis"
Cons: "Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Cons: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Cons: "Flight delayed 1h30, no food or beverage served!"
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "On time despite ground hold"
Cons: "Having flight attendants board with 4 bags and taking most storage"
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Pros: "Seat was comfortable"
Cons: "To hot in the back of the plane"
Cons: "Nervous neighbors"
Cons: "Need some sort of gluten free snacks!"
Pros: "Ontime. Great crew"
Cons: "Captain didnt I form us of turbulence . There was so much and he never said anything."
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Cons: "Being delayed"
Pros: "We got to our destination aver 12 hours late."
Cons: "In addition to being rebooked approximately 12 hours after our original flight, this flight left about 40 minutes late."
Pros: "The entertainment system was nice. The cabin crew was nice."
Cons: "Airlines have gon back to the days of packing as many seats as possible into these planes. I not a big guy but not huge. I’m just over 6 feet. When I sat down it was impossible for me to sit without my knees jammed against the seat in front of me. I ended up switching with my daughter to the seat across the isle which had slightly more leg room. Overall the seating was very uncomfortable."
Cons: "Because of airline delay and increased immigration wait time, we missed our flight. No compensation but we were connected to another flight to Sac. 1-1/2 hours later, which worked out okay, except we got home very late at night."
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Pros: "I was Happy with the free soda I got. That’s about it."
Cons: "Well my flight to Milwaukee was delayed 3 times and then canceled. Thankfully my moms flight with south west had open seats so I bought a ticket on that flight while everyone and there mom was at the ticket counter trying to change their flights. And then on the way back to Florida, my flight was delayed twice, and I almost missed my connecting flight. One of the worst experiences flying. Then I was Told I couldnt Get a partial refund for the flight that was canceled to Wisconsin"
Cons: "Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time."
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "It was a larger plane than the first leg of my journey so I did not have to gate-check my carry on luggage."
Cons: "It was a bit of a bumpy flight during take off and landing. Flight was cold, but not freezing - tolerable."
Pros: "Poor attitude. Seemed as though they were doing us a favor serving us. Did not pick up garbage for at least an hour. Absolutely zero personality"
Cons: "I do not like flying American. Still sitting and waiting on my flight to Waco"
Cons: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"
Pros: "Flight left on time. Staff was excellent like always."
Cons: "No outlets on the plane. My flight was suppose to have WiFi but it didn't work."
Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Cons: "Iwould like my money back notting i bever made it home"
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."
Cons: "They are too narrow but most importantly they top part goes forward to much. on other airline planes I can sleep fine but not on this one. Terrible seats."
Cons: "The padding on these seats."
Pros: "This crew was amazing"
Cons: "The seats are very hard."
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Pros: "Met expectations"
Cons: "Met expectations"
Pros: "Cost of reservation"
Cons: "Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc."
Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."
Cons: "Unfriendly Flight attendants"
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Cons: "on time flight. Accurate info on app. Correct seat assignments"
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "Very efficient. You cannot beat the price. All I expected is to get there."
Cons: "The plane was very clean and looked new, the seats were comfortable but did not recline. I missed that."
Pros: "All wa great"
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "LEFT EARLY ARRIVED EARLY PERFECT"
Cons: "Squished and smelly but good value overall and good crew"
Cons: "The seats were a bit cramped but I suppose most are these days"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Cons: "I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy."
Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."
Pros: "They gave us a soda in the waiting area, because we were so delayed. Flight attendants were friendly."
Cons: "Flight was delayed about 2.5 hours, with no explanation or information given. Loading was extremely slow, hot, and uncomfortable."
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Pros: "That we made it once we were in the air"
Cons: "The 3 hour delay that should have been announced but we had to get alerts on line not from the airline but Kayak"
Pros: "Flight was ontime and smooth. No issues boarding or debarking."
Cons: "Cheap plastic "mass transit train" style seats. Poor legroom. Borderline exorbitant fees for baggage and carry-on. Also weight on checked luggage was only 40lbs per piece while industry standard is 50lbs. Makes it difficult to share one suitcase between 2 people to save on baggage "fees"."
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Pros: "terminal small and easy to navigate"
Cons: "flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true."
Cons: "Our flight was delayed 4-5 times before it was cancelled all together and rescheduled for the following day. I lost over $200 in hotel charges and valuable time with family. A 3 day trip was decreased to a 2 day trip. Extremely disappointed. After sharing our experience with others we heard the same thing happened them."
Pros: "Mostly the Price! Wonderful Crew Too!"
Cons: "Wish they had flights on Friday and later on Sunday..."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Pros: "Flight attendants did the best they could; just a bad situation. It happens."
Cons: "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late."
Pros: "Very cheap ticket Non stop flight to HTS with excellent service. Eat before the flight. It is a short flight but if needed bring your snack... airports near big cities..."
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"
Cons: "Not to be helped, but was a bit bumpy."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."
Cons: "Significant Delay"
Cons: "No leg room!"
Pros: "Flight attendants were very kind."
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Pros: "I liked how friendly the staff were and how everything was done on time."
Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"
Pros: "Quick flight."
Cons: "You have to pay extra for everything."
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "The flight was fast, and direct."
Cons: "The seats"
Pros: "The roominess of the plane. Awesome."
Pros: "everything was on time and no one got kicked off of the flight!"
Cons: "Never made it to destination"
Pros: "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
Pros: "Delayed bc of weather."
Pros: "Flight was 30 minutes early"
Cons: "Fully booked plane"
Pros: "The seating is cramped."
Cons: "The flight was delayed."
Pros: "The personal tv"
Cons: "Having to pay an extra fee just to watch whatever I wanted"
Pros: "Good flight"
Cons: "Very small seats, no leg room."
Cons: "The gentleman beside me had 2 children with him but only purchased 2 seats. He and his children were in my lap and kicking me the entire time. It was a full flight so I couldn't change seats. I paid $330 for a FULL seat to myself, not so I could share the space with the people beside me because United allowed them to purchase 2 seats for 3 people. As a full-paying customer I shouldn't be the one to suffer because of it."
Cons: "Having to walk a LONG distance from one terminal to the next and almost missing my flight due to delays. Then we had a delay from the bridge from plane to the airport was not working!!!"
Pros: "Good just hate middle seat."
Pros: "I missed my flight due to an unexpected car accident. The first two Kayak agents I delt with tried their best to help me by calling United and getting the fees waived for me, but they had no luck.The third agent was successful. All three agents were wonderful, compassionate and wanted to help. The third agent was successful and I appreciate all that was done for me."
Cons: "The 2 people in front of me were told they'd have to check their bags, as was I. They boarded with the bags and I saw that there was plenty of room in the overhead bins for mine too. I could have avoided the baggage claim wait. If you make this determination then it should be enforced. Next time I too will carry on my tagged bag"
Cons: "We were boarded on the aircraft. A 737 800 that was booked full. No ac, no pilots, and the weather was fine. It was the worst flight I've ever been on. If you don't know when the pilots are going to arrive, don't board the flight and make everyone sit in a hot plane without even updating the passengers on the eta or departure."
Pros: "I did not like anything about this experience. Sent young man Spanish speaking only. Wrote a note and called the airline. He missed his flight. No one helped him."
Cons: "Sent young man Spanish speaking only. Wrote a note and called the airline to inform about language barrier. Gate changed. No one helped him.He missed his flight. was missed inform how he could be accommodate."
Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."
Pros: "Good and frequent updates on delays and changes."
Cons: "No reasons for delays."
Pros: "boarding was efficient and fast; easy check in"
Cons: "oversold flight with 16+ standbys multiple flight delays with vague or no explanations"
Pros: "The fact that I had to rent a car and drive ... When I bought a flight ticket."
Cons: "Oh geez flight cancelled, what didn't I like?"
Pros: "my flight was on time, and quick which is always helpful. I was able to sit at the seat I picked as well."
Cons: "Boarding took so long between all the kids which i think could have moved faster. The seats are always tight without much room. I'm pretty small so it doesn't affect me as much but I could tell some of the other travelers were uncomfortable. United has got to step up their snack game too. I got like a zesty ranch snack and I was happy I brought my own snacks."
Cons: "Once again just like the first United flight the AC was so cold. They did not offer blankets and my son was so cold I had to unpack tshirts to wrap him. Will not fly this airline again. This has happened twice now."
Pros: "The flight overall went fast - boarded, took off, landed within an hour."
Cons: "There was only one snack - a zesty ranch snack mix. I couldn't eat it because it was a little spicy. I was not offered an alternative, I don't know if there was one."
Cons: "Small loud plane"
Pros: "Everything Was good crew courteous"
Cons: "Everything was good"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Pros: "No delays, was actually 35 minutes early on my return flight, attendants were especially kind to me and helped me out significantly, and I was pleased with the free in-flight entertainment via the free Wifi. Overall, a Good experience with United."
Pros: "The crew for this flight was amazing! Very helpful and informative. Friendly is an understatement. Safety was a priority especially when we went through a little turbulence. Thank you for making this a wonderful experience."
Cons: "Besides taking off late, the worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Cons: "flew delta on way down to liberia and they did not charge for any entertainment."
Pros: "We had a delay and everyone was very helpful!!"
Cons: "3 hour delay"
Pros: "The plan took off and landed. Not much positive about united."
Cons: "The staff at Syracuse is horrible. They were badgering passengers. They seem hostile and rude. They are always incompetent. I fly all over. This is the worst united staff. I dread flying into Syracuse. They are never on time meeting flights. Baggage claim takes ages. Checking in is a nightmare if you need something other than checking in."
Pros: "Flight was good on time"
Pros: "Good crew Landed on time"
Cons: "Bumpy ride"
Pros: "The single best thing was that the cabin lights were dimmed on the way to Raleigh so I could sleep since it was so late. The crew was polite and patient. Getting re-booked for a new flight after my original flight had been cancelled wasn't too bad. Text message updates are helpful (but could use more info)."
Cons: "I arrived into Newark to find out that my flight had been cancelled. I'm still not sure why it was cancelled. Then, I was placed on a new flight that was intended to leave at 8:30pm, but didn't leave until 1:00am. I spent 10 hours in the Newark airport where, even though charging stations were in abundance, wifi was non-functioning. I received 7 text messages, each one with new departure times. I appreciated the texts, but would have liked to have more information about why we were delayed. Communication from gate agents can go such a long way. I spent a ton of money on bad airport food and couldn't work due to the lack of wifi. I never understand why nothing is offered to passengers in return for such delays--whatever happened to food vouchers, etc.?"
Pros: "Had the row to myself in Economy Plus. Beautiful afternoon skies. Easy and comfortable."
Pros: "Enjoyed the small size of the Raleigh airport."
Pros: "I liked how friendly the attendants were."
Cons: "I hated how it kept delaying and delaying I didn't know what to do or if to leave and come back time change was ridiculous"
Pros: "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
Cons: "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
Pros: "Our stewardess' were great."
Cons: "The seats were hard, the plane was cold, & the overhead lights were so bright and never turned off."
Pros: "We boarded the plane, made it to the runway when a light came on causing us to have to wait and wait on the plane until they had to bring us back to the gate where we had to exit the plane and go back to WAITING in the terminal. We were so delayed I missed all of my meetings and lost business because they could not give us an ETA at all or updated on our flight."
Pros: "The staff were 1) Accommodating 2) patient 3) approachable 4) real 5) professional. Genuine and normal."
Cons: "Miserable leg room / very cramped in the seat / it makes one want to actually see what type of aircraft and its number of seats I would be flying before buying a ticket. This is sad because the staff were terrific. They really were, but they do not control management who feel the need to cram more seats in the fuselage. Because of this, I would hesitate from flying United in the future. Is the extra profit worth the miserably tight environment? I did not mind bending over to walk down the aisle as long as when I sit down there is roominess."
Pros: "Aisle seat."
Cons: "They made my dad check his bag even though there was space."
Pros: "Terrible. Not happy."
Pros: "I like how they make baggage so easy. I could have my carry on green tagged or tagged to meet me at my destination. Loved it."
Cons: "the seating is compact and hard to stay comfortable."
Pros: "Lots of room"
Cons: "Flight was delayed. New plane but seats are incredibly uncomfortable."
Pros: "Flight was on time, in fact, arrival was early."
Cons: "The seating was a bit tight."
Pros: "It was on time"
Cons: "Small aircraft."
Pros: "Got from point a to point b"
Cons: "30-40 minute delay to board, charge for drinks, snack, carry on, and checked luggage."
Cons: "Arrived 25 minutes prior to the flight, after checking in to hours before the flight. No electronic ticket available and no printers available at frontier ticket counter. No front tier personnel available. No front tier electronic kiosk to print tickets. Missed my flight because I could not get through security. Frontier need to upgrade their customer service at Providence TE Green Airport. It reads poorly and I will not fly frontier again"
Cons: "being nickle and dimed for every little convenience, checked bag, carry on bag, seat selection, etc. What I though was a good deal ticket turned out to be way more expensive than I imagined."
Pros: "Crew was pleasant enough."
Cons: "Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again."
Pros: "The crew was very nice and helpful!"
Cons: "I thought it was kind of cheap that your company doesn't offer complimentary beverages or food anymore. I also think that the tray tables in my plane specifically seemed a lot smaller than I remember and that seemed kind of cheap to me."
Pros: "Flight was reasonably priced. Flight options were great"
Cons: "Rates are misleading. Once you add in the higher baggage fee, the seat fees (no free seats), the flight is priced the same if not higher than other airlines but the real difference is in all of this is customer service. The lead flight attendant on the my flight was extremely rude and unresponsive. My mother had a wheelchair assist her to the gate for our departing flight in Orlando. This was arranged by the ticket counter. Apparently, Frontier screwed up and did not arrange for a wheelchair to meet us at the gate in Charlotte. When we mentioned this to the lead flight attendant, he said we would need to go and find one ourselves. I asked if he could call the gate and asked them to bring one so I wouldn't have to leave my elderly mother, he said, "no". I asked again and explained that I didn't want to leave my mother. This time he rolled his eyes at me and said, it wasn't his problem. Really? This is precisely the reason I will not take Frontier again. Please look into training your people better or your hiring process. Cheap flight do not address this issue."
Cons: "I don't like the way price of the ticket got dropped"
Pros: "non-stop flight"
Cons: "$30 charge for check bag and a $10 charge for a carry on bag and they even charge for snacks and beverages. It's much cheaper to buy snacks and a beverage at the airport kiosks. most uncomfortable seats I've ever sat in and they don't even recline. You have to pay extra for those. The comfortable reclining seats that weren't occupied, the aircrew wouldn't let you sit in them unless you paid $50. I will never fly on this airline again."
Pros: "Better communication"
Pros: "Decent price for last minute non-stop from Orlando. Got Zone 1 for paying for a checked bag so easy and quick boarding. Flight attendants were friendly and helpful. On time and no real issues."
Cons: "No TSA precheck allowed with Frontier. I pay for this and it's TSA not the airlines so I don't understand this. I also didn't realize I'd have to pay for my seat and my carry on. So, my inexpensive flight got $80 more expensive. The seats are hard and do not recline. This could be an OK option for short flights if the price is right. Won't be my first choice, especially for business."
Pros: "Employees were terrific"
Cons: "Chairs were awful close & thin"
Pros: "Fast, smooth flight"
Cons: "Very tight seating. Middle seat as a 220 lb man."
Pros: "Flight on time"
Cons: "Luggage was not on flight."
Cons: "Inaccurate fee information led to a $284 flight being around $400. I could get a better flight without all the bullshit for $400. Frontier was poorly managed, lacked basic customer service, and had some "surprise" fees. Kayak: How about giving me back my hundred bucks?"
Pros: "Nothing. Will never fly with frontier again"
Cons: "1. You have to pay for carry on bags, more expensive than checking a bag. 2. When checking in and getting the option to pick my seat, all of the normal seats were taken and had to pay extra (not for an extra legroom seat) but just to be closer to the front of the plane. 3. The seats are uncomfortable 4. No drink service during the flight. 5. Ended up paying 2/3 the cost of the original ticket in fees the day of my flight. 6. Our flight was delayed 30 minutes, but the front counter said Nothing about it being delayed or what time what time we were boarding, updates, etc. If I could rate them less than a star I would. Terrible experience and terrible company ideas. I will not ride when them again because I don't want them to think this is acceptable service from the airline business. I hope they go out of business soon."
Cons: "Delayed flight VERY Uncomfortable seats with no reclyning button?! Crying baby all flight long FRONTIER is the first airline that has charged me for orange juice. Ridiculous!"
Cons: "The flight attendants were not cleared to fly to Charlotte (a domestic flight?!?!?!?) So we had to wait for another plane to land while trapped on the runway for new flight attendants. So unprofessional."
Cons: "over a hour delay because of pilot shortage"
Pros: "Seats were new and clean"
Cons: "The plane arrived at 2:30 pm at the international gates, but arrived over a half hour late to our gate (almost 6pm), so boarding was delayed. Then we sat on the plane for an hour waiting for a pilot. And the weather was poor, so we waited another half hour to leave. In total we left 2 hours late. And the flight was only 1 hour and 20 min long. The weather the airline can't help, but the other 2 problems seemed to be poor management by the company."
Cons: "I had to change my destination no fault of Frontier. My problem is trying to get a refund for extra sitting and baggage I paid for in advance. I don't expect to get a refund on the flight it was cheap enough and this was a return flight. I tried to cancel flight but the hassle wasn't worth it. If I get a refund and can update this I will."
Pros: "Seating and on time before landing"
Cons: "Nothing everything was amazing for and price is awesome .. For return flight"
Cons: "The ticket agent at the ticket counter was rude and not very friendly at 8:00 am. The PA system on the plane was horrible. You could not understand any of the announcements."
Pros: "Original cost of the ticket"
Cons: "Same carry on bag that has flown American three times cost a last minute fee of $60 so I could get on the flight. Felt like a scam to me."
Pros: "They held the plane...THANK YOU!! Flight was quiet so we could rest."
Cons: "There were 3 of us who made the tight connection in Denver from Bozeman. My bag was the ONLY bag that was not delivered. Super annoying! There were only 2 people at the counter (once I finally found out I had to go back up to departures) and I was asked to put my information down on a notepad (because that's secure?!) and they would call me sometime later when they found my bag and she was very unfriendly about it, no eye contact and attitude. Did I mention that it was 5 am?! Unacceptable. Luckily the other woman working the counter offered to locate my bag and file the claim. (THANK YOU) Then I found out that was the only flight from Denver to Charlotte and I'd have to wait at least 24 hours before I got my bag back....Not a great experience with frontier. Customer service line---- TERRIBLE. I really would have loved to speak with a HUMAN BEING. Also the food selection on the flight was not good, would have been great to have an actual meal to buy with a flight that was over 3 hours."
Cons: "Did not appreciate the constant sales pitch for the airline credit card, it felt relentless!!! I could barely concentrate on my reading. Having not flown this airline before, I was also surprised and annoyed by the carry on and baggage fees. I thought I had found a good price for my ticket but that quickly vanished when you added these fees."
Pros: "Aircraft was good and open."
Cons: "No free beverage and charges for seats."
Pros: "We got there"
Cons: "Luggage and seat charges"
Cons: "I had to pay $60 at the gate for my carry on because nowhere during the purchase of my tickets did it tell me that I had to pay for carry ons."
Pros: "Flight got in early"
Cons: "Cost of baggage check and hard to use s voicher- have to do all online - hard to deal in person"
Pros: "Crew was friendly and helpful"
Cons: "Seating brings new low to airline comfort. At average height I still felt boxed in to rigid uncomfortable seating. In a market where check in bags and choosing seats are sadly common fees, paying an outrageous $40 for a carry on bag is a new low in customer service offered."
Pros: "Price was terrific"
Cons: "Ordered sodas from in-flight service and then was charged for them! They should let you know that coffee, soda, juice, etc are not free as they are on other airlines."
Pros: "Friendly and helpful staff. Their enthusiism for their jobs showed. Although the pricing for baggage was a bit steep, I appreciate the charging for carry-ons. It seemed to limit the over-use and over-sized carry-on bags."
Cons: "It was hard to hear boarding announcements"
Cons: "Both going & coming my flight was delayed over 2 hours.....you get what you pay for. Accommodations or credits should've been given"
Cons: "Having to pay all the extra fees for a checked bag and carry on luggage."
Pros: "Very relaxed and nice crew. Pilot gave us an excellent smooth flight with a great landing. A bit cramped but the crew and flight made up for it."
Pros: "Actually did not like at all."
Cons: "The sit was very uncomfortable, no reclining chair at all. No drinks, could not have a free middle bag carry on, the stuff at the bording were so rude. I felt like bording a restrict bus with unhappy crew!!"
Cons: "The unannounced delay of over an hour, the incredibly uncomfortable seats, the unannounced charge of carry on bag. The flight attendants from Denver to Charlotte were rude and not accommodating. The exit row in front of me was completely empty however instead of being able to move to a more spacious seat in the empty row, I was told I needed to pay an extra 50 dollars. I sat on a long red eye flight very uncomfortable while the three open seats in the exit row went unused."
Pros: "Smooth flight and arrived earlier than planned"
Cons: "The little in back of kicking my chair. And took forever for baggage claim to distribute luggage."
Pros: "The flight ticket was cheap"
Cons: "I did not realize the changes frontier had made to thier airlines. The seats were hard as a rock had to pay for my check bag and carry on and soda even. Had I known I was going to spend more in the end I would have chosen a different airline in the first place"
Pros: "Seats were so close together they had to scoop out the back of the seat in front of you to make knee room. The seats did not recline. Which was ok for this short trip but would be bad on a longer flight. Flight attendants were excellent. Flight left on time. Arrive early. All good things. Bad:!you had to pay for everything except water. Good: the plane was noticeably clean!"
Pros: "The flight was very cheap and even checking my bag for a one way flight it was much more reasonable then any other flight I looked at. The crew was also very nice."
Cons: "I woke up for my flight which was supposed to be at noon and the flight had already been delayed by two hours. I wasn't going to be leaving until after I was supposed to arrive at my destination. I was hoping for the flight to change back, so I got to the airport with ample time and ended up sitting around for a long time. Don't understand how it could have been delayed four hours before it was supposed to even leave."
Pros: "Same review as before"
Cons: "Same review as before"
Cons: "Same as above. Terrible experience"
Cons: "I have one more flight booked with your airlines in Sept. After that flight, I will probably not choose Frontier again."
Cons: "Longest security line I have ever seen and I travel in a lot of countries all over the world that have outrageous security lines. Had an hour and a half to get through security and still missed the flight. Nothing could be done because the next flight was in 3 days."
Pros: "Not much about this flight. I remembered the Frontier flight I took a few years ago that had the Green airline seat and it was so comfortable so when I saw the flight was now going to Charlotte I booked this one specifically with this in mind"
Cons: "The seats are terrible and not comfortable. if you are doing short stops then it would be okay but do not do long flights over 2 hours in this seat it is terrible. They do not recline and they are hard as a rock. What happened to the old Green seats that make the flight great. Also no TV and tiny tray tables. Over all sad flight not going to make this mistake again"
Cons: "I did not like the carry on fee, nor did I like the fact that beverages in flight cost additional money. This seems like a really cheap flight option but all of the other fees add up."
Pros: "Both out and return flights were within 30 minutes (early or late) of scheduled departure and arrival. I am aware of the carry-on policy and usually use an overnight bag and have never had to pay for luggage when I didn't intend to. They are pretty up front about their policies regarding seats and carry ons in my opinion. Discount airline flying is not for everyone, but I've never been treated like the ticket I paid for and would classify my overall experiences with Frontier as positive."
Cons: "I"m 5"8 and my knees were right at the seat, so not the most comfortable ride ever. I know I can pay for the upgrade, but it defeats the point of the super cheap ticket for me, so I usually just suck it up for flights less than 2 hours and upgrading is always an option."
Cons: "Co-pilot was late arriving to airport....caught in traffic he said....his carelessness made all the passengers and rest of crew 45 minutes late getting into Charlotte, obviously making some miss connecting flights. Absurd."
Airlines flying from Syracuse to North Carolina have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights