Find Cheap Flights to Washington Dulles Intl

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

The customer service rep and gate attendant at DC airport were both helpful when I was put on standby for a flight.

The cust. servive rep during phone call ( trying tho get rebooked as I missed connection due to arrival time of my flight) I was on hold on and off for 30+ minutes all w o resolution. Very hard to understand too. I feel some employees could be friendlier but they appear overworked and lacking help.

Terrible. Not happy.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The process. The flight. The crew.

Our entertainment TV didn't work

We were late taking off.

Waited on runway for 30+ minutes for open gate after landing 15 minutes early???

Friendly staff and nice roomy seats

NA

The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them

There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch

Not much

My tv didnt work. Crew unfriendly. Seats didnt work properly

Flight was good on time

The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled.

Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip.

Small loud plane

I actually liked the smaller plane! There was more room on the flight than I expected

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey