Find Cheap Flights from Syracuse Hancock Intl to Washington Dulles Intl (SYR - IAD)

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.

The customer service rep and gate attendant at DC airport were both helpful when I was put on standby for a flight.

The cust. servive rep during phone call ( trying tho get rebooked as I missed connection due to arrival time of my flight) I was on hold on and off for 30+ minutes all w o resolution. Very hard to understand too. I feel some employees could be friendlier but they appear overworked and lacking help.

Terrible. Not happy.

Friendly staff and nice roomy seats

NA

The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them

There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch

Free wifi!!! Comfortable seats. Pleasant flight attendants.

JetBlue was helpful in explaining the delay due to runway repairs g

I was informed of the delay by email but the gate workers didn't inform of the reason or speak of the delay for many hours

Flight was good on time

The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled.

Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip.

The only bright side of this flight was safely landing in Boston.

Difficulties checking in online within the 24 hour window 5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website No entertainment on board - no TVs Wifi would not stay connected Wrong baggage claim info was given by crew members on board Flight was so late in arriving no taxi service was avail at Logan

Everything

Small loud plane

I actually liked the smaller plane! There was more room on the flight than I expected