Find Cheap Flights from Syracuse Hancock Intl to Washington Dulles Intl (SYR - IAD)

We were late taking off.

Free wifi!!! Comfortable seats. Pleasant flight attendants.

The customer service rep and gate attendant at DC airport were both helpful when I was put on standby for a flight.

The cust. servive rep during phone call ( trying tho get rebooked as I missed connection due to arrival time of my flight) I was on hold on and off for 30+ minutes all w o resolution. Very hard to understand too. I feel some employees could be friendlier but they appear overworked and lacking help.

Terrible. Not happy.

The only bright side of this flight was safely landing in Boston.

Difficulties checking in online within the 24 hour window 5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website No entertainment on board - no TVs Wifi would not stay connected Wrong baggage claim info was given by crew members on board Flight was so late in arriving no taxi service was avail at Logan

Everything

Extremely long wait for luggage

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Flight was good on time

The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled.

Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages.

The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride.

Small loud plane

I actually liked the smaller plane! There was more room on the flight than I expected