Find cheap flights from Taiwan Taoyuan Airport to San Francisco

Pros: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Cons: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."

Pros: "The crew was amazing!!"
Cons: "Nothing! Excellent flight!"

Pros: "Crew members are extremely friendly and the seat has more leg room."
Cons: "in flight entertainment can add more movie and TV shows."

Pros: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."

Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"

Pros: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Cons: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."

Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."

Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Pros: "even though middle seat, there was enough leg room to rest comfortably."

Pros: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"

Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."

Pros: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Cons: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Pros: "The flight crew were very attentive, polite, and full of genuine smiles."

Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Pros: "The food"

Pros: "Service was excellent!"
Cons: "It was a great flight!"

Pros: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Cons: "Nothing"

Cons: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Pros: "The staff"

Pros: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Pros: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

Pros: "The seats were quite small but other than that it was a nice flight. The crew was very nice."

Pros: "Excellent service. Flight attendants are consistantly helpful and friendly."

Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"

Pros: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

Pros: "Airplane is well kept. Snacks are available near the beverage area."

Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Cons: "None"

Pros: "A meal on a two hour flight is an amazing perk!"

Pros: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Pros: "Clean :)"

Cons: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."

Pros: "Nothing really special."
Cons: "They love the PA system. They want to make announcements in multiple languages all the time."

Pros: "Staffs areattentive"
Cons: "Chair space so limited"

Pros: "Comfortable and spacious for economy class. Very helpful staff."
Cons: "If I have to be picky the movie selection didn't seem great."

Pros: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Cons: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."

Pros: "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
Cons: "None"

Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"

Cons: "The main entree was not very good."

Cons: "Food is not that good"

Pros: "Entertainment was excellent"
Cons: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."

Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"

Pros: "The upgraded seating."

Pros: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."

Pros: "It seemed more spacious. Food was pretty good."

Pros: "on time"

Pros: "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
Cons: "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."

Pros: "Flight attendants are really kind and patient."

Pros: "The crew did a great job making sure everyone was safe and comfortable."
Cons: "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."

Pros: "Great champagne. Good food. Good movie selection. Great seat. Pajamas."
Cons: "Nothing. Excellent airline."

Pros: "The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing"
Cons: "Good appearing & tasty foods with better snacks"

Pros: "Great crew and nice comfortable seats"
Cons: "Food"

Cons: "Great service from flight staff."

Cons: "More leg room"

Pros: "Seat was ok"
Cons: "Everything could have been better"

Pros: "I enjoyed their seafood and lactó ovo meals. There are many vegetarian options i can choose."

Pros: "the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride."
Cons: "the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off."

Pros: "Alll good and arrived early!"

Cons: "Cramped economy seats"

Pros: "Proactive, Organized staff."
Cons: "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."

Pros: "First time flying EVA. They made it easy!"
Cons: "No complaints!"

Pros: "Excellent staff!"

Pros: "Efficient crew. Safe flight."

Cons: "Narrow space"

Pros: "metal silverware is great, reduces plastic waste."
Cons: "plastic cups, they're not biodegradable. Better to use paper cups."

Pros: "Service"
Cons: "Seat width"

Pros: "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"

Pros: "Good food, attentive staff,but entertainment need a little upgrade . Overall it was good"

Cons: "i wish they had better hygiene"

Pros: "Everything"

Pros: "First time riding this airline on my trip to Thailand and back. My friend always raved about it and now I see why. They do above and beyond for every customer. The flight attendants are prompt, kind and very hard working. Wish I could fly with EVA air more often."

Cons: "A boarding pass ahd to be printed at the airport"

Pros: "Staff was very helpful. They went above and beyond."

Cons: "Flight attendants were unfriendly. My headphone disappeared on the flight , no help from flight attendants."

Pros: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Cons: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"

Pros: "Everything is wobderful"
Cons: "None"

Pros: "Overall everything was good. Feels home to fly with Eva."
Cons: "No preference for seniors"

Cons: "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."

Pros: "Good leg room and seats are comfortable. Food was better than most airplane food. Entertainment system was great as well!"
Cons: "Flight attendants were obnoxious about window shades. They could have come around with water a little more frequently as well."

Cons: "Good"

Pros: "Same as above"

Pros: "Service and Food are good compare to other airlines."
Cons: "Lack of 70's & 80's chinese songs in music channel."

Pros: "Nice airplane! Loved the movie selections and the meals. Exceptional service!"

Cons: "The vegetarian food gave me food poisoning. I could not eat anything during the 2nd leg of the flight"

Pros: "I'm 6'1" I guess I'm too big. I'm of athletic build and even in the isle seat I was touching shoulders w the next person"

Pros: "All in house setvices"

Cons: "Eva is great airline , better then a lot of the competitors. However during the lag between Taipei and SFO we did not receive any drinking water unless requested - on any other airlines they always provide small bottled water , For the long lag of the flight liquid is essantation."

Cons: "Surfboard charge not very good"

Pros: "Crew is very professional and helpful. I like the sticker for the transfer flight."
Cons: "They just seem overworked and perhaps that is why they don't smile as much as I would expect. The movie selection going back to SF seem much less than going to Taipei. Selection seemed much more limiting. I wished there is a way to be more environmental with the plastic cups. Perhaps give everybody a re-useable cup in the beginning and we keep it throughout the flight. By the end of the flight, each person wasted at least 8-10 cups. That is a lot of waste."

Cons: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."

Pros: "Entertainment and arrived 1 hr early as scheduled."
Cons: "No priority boarding for passenger with kids. Beverages needs to be offered routinely. Passenger should be served wirh food, awake or not. No loot bag offered to children."

Pros: "Food"
Cons: "Just fine only 2 hrs overlay"

Pros: "Everything is good. Overall we had a better experience comparing KUL to TPE."

Pros: "Great food service, comfortable chairs, and adequate entertainment on the screen."
Cons: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"

Cons: "Movie selection was lacking\ Bathroom floor was wet; I needed to wipe ti up myself"

Pros: "The Crew is so helpful and professional from Ground to in the Air everywhere in US, Taipei and Thailand."

Pros: "the crew was very helpful and pleasant. I liked the compass feature where you could see the plane's progress. It would be nice if there was also a way there could be a camera with a live stream of what was below us for those of us who never seem to get a window seat."
Cons: "The food on this flight was inedible. Luckily I wasn't particularly hungry."

Pros: "Comfort was good as was the entertainment."
Cons: "We noticed prior to boarding that our seat assignments were NOT what we booked! Our flight was on April 1st and the airline claims WE or the "travel agent" changed our seats on Dec 21st! The seats were changed from adjacent seats to all aisle seats (NONE adjacent)! These seats include our 8 year old twins, the airline claims WE made the change, WHY would we have our 8 year olds sit by themselves for a 12hour flight from Asia??!! This is ridiculous! I do NOT believe the crew did their job to correct this situation and were quite accusatory about US being responsible for this obvious screw up! I am still not sure who changed our seats but it really makes me think twice about booking again through KAYAK or with EVA Airlines!"

Cons: "Flight crew is great!"

Pros: "The. Crews are amazing. Nice/comfy flight."

Pros: "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
Cons: "More movie choices. Game choices and cartoon series for kids"

Pros: "Great airline , seat was spacing was wider then American airlines"

Pros: "Crews are amazing"

Pros: "Upgrade to business class"
Cons: "No alcohol"

Pros: "The attendants were very nice and the food and drinks service was good."
Cons: "The seats are pretty uncomfortable."

Pros: "Everything! From the comfortable pods in business class to the excellent wines and food, it was more like 1st class.!"
Cons: "Nothing!"

Pros: "Food is good"
Cons: "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."

Pros: "I had no idea Asiana is this nice. Crew, food and aircraft were all nice! Had a great time flying with them."
Cons: "I just didn’t like that they didnt tell me im gonna be seated next to person carrying a dog on a previous asiana flight. Im not comfortable with dogs and i understand they wanna create an animal friendly atmosphere but what about those who are not comfortable around animals?"

Pros: "On time, In flight service"
Cons: "Customer Service is not reachable. I was trying to reach given toll-free number for Asiana Airline, but not able to connect from India. There is no alternate number to contact to customer service. I had to spend few hours to update my meal preference."

Pros: "On time arrival; professionalism."
Cons: "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."

Pros: "They took care of my mom's heavy luggage and changed her to better seat."

Pros: "Between the legs of my Asiana flights, I had a 9-hour overlay at INC. Upstair in the same area with the pricey and exclusive lounges for elite travelers, there was a "Nap Space" or "Nap Place: a large suite of rooms with maybe sixty comfortable couches to catch up on missing sleep... with no sign-up required and no supervisory staff. And totally free of charge! Every airport should consider having such a welcomed service. Also at INC, bona-fide transit passengers with a outbound boarding pass can take a free shower (soap and towels provided as well?). Wow. These amenities surely make INC one of the least loathsome airports in Asia at which a day-long layover may be spent."
Cons: "No downside!"

Pros: "The crew was pleasant and professional. The food was pretty good, though not excellent."
Cons: "This was a tired old aircraft not up to international standards for business class. The entertainment package was virtually nonexistent. There was no menu, and you just scrolled through channels to see what was already playing. There was no watching from the beginning of the movie, and no rewind or pause function. The video quality was abysmal, as if you were staying in a cheap budget hotel with an antenna TV. There was no privacy on this 11 hour flight, As you sat immediately adjacent to other passengers, unlike on the other long-haul carriers. I have had better experiences in premium economy on other airlines. This aircraft should be retired or seriously upgraded to justify the added expense of business class."

Cons: "Too long"

Cons: "2 and half hours delay made me crazy and caused a lot of damages for the time and parking fee for my entire family, who were waiting for me at the airport!"

Pros: "Everything's was excelent. I was happy to chosen Asiana Airline"

Pros: "The friendliness of the flight crew was great. The leg room is better than other airlines."
Cons: "The lack of entertainment options on my second flight compared to my first one."

Pros: "Excellent first experience with Asiana... The flights were on time, the flight attendants were kind and helpful, AND my vegan meal was very tasty! Will definitely be flying with you guys again :)"

Cons: "No good Korean movies to watch."

Pros: "none"
Cons: "none"

Pros: "The flight attendants are nice and service is excellent."
Cons: "The planes are old, have no wifi, and poor entertainment. But worst of all the seats SUCK! I had a window seat and there was a metal box in the foot space! A 10 hour flight with no place to put my feet or legs. The seat was cramped and unbearable. I noticed every window seat has this box. This should never be designed for a transatlantic flight. I will NEVER fly them again. The food was pretty nasty too. Rubbery chicken and the omelet was gross at breakfast. The check in process was terrible. Everyone just files in line, no order to boarding people."

Pros: "Asiana airline service was great. Attendants were so kind and gentle."

Pros: "Service was very professional and the food was good too."
Cons: "No qualms with this trip. Everything was good"

Pros: "Great entertainment. Good selection on movies. Food is good."

Pros: "Flight attendants were awesome. Much better than US."

Pros: "The food is the best among all airlines."

Pros: "Very professional and attentive staff.... Probably the best airline I have every experienced"
Cons: ".."

Pros: "For one, wanted to avoid flying to Manila on the way to Cebu and back as I had less than memorable experiences at the airport and Icheon Airport was the completely the opposite. The food and service was excellent."

Pros: "Korean meal was great!"
Cons: "Outlets for charging phone would have been nice."

Pros: "That we were referred to the manager immediately with our concern."
Cons: "The manager at the Asiana check-in station the morning of our flight told me I did not have the right paperwork and told me it was my responsibility as a passenger to have the correct paperwork in order to board the plane. When we asked her how we should proceed, she repeated the same statement about "responsibility as a passenger" over and over instead of telling us where to go get the correct paperwork. She offered no tips, next steps, empathy, or direction and did not even say, "I don't know". With her tone of voice, she basically said, "It's not my problem and I do not care - go away." My fiance and I canceled our flight and flew with Korean Air."

Cons: "Change Flight cost too much"

Pros: "Food was great, seats reclined further than I expected them to, and personal TV was large."
Cons: "Movie and TV options could have been better, but charging both 120v and USB was available, and selection was fine."

Pros: "Metal utincils"
Cons: "Food was terrible. Wine was awful."

Pros: "The food, entertainment, USB outlet, the staff is great. In feb I will continue to use Asiana again"
Cons: "Everything was great! I'm not the complaining type. I'm totally happy with it WIFI would be nice though"

Pros: "Service was good."
Cons: "I though on the website it had wifi. The movies are the same between both flight. The news was two days behind and no direct air.solidfood. Comfortable seats."

Pros: "Very limited choice of movies and the system is slow and out dated"

Pros: "The flight arrived almost 1 hour early."
Cons: "The flight attendants didn't offer ice with the drink, and you'd have to ask for it. The entertainment system broke down 2 hours into a movie I was watching, and when it came back on some 30 minutes later, I couldn't resume. The aircraft was very very old. The children's meals are a farce."

Cons: "Wish there was a bigger movie selection"

Pros: "I was very impressed with crews helpfulness, the quality of the food and entertainment."
Cons: "My wife and I are both Asiana Gold Club members. When we recently tried to board a plane in Inchon, Korea for a return flight to San Francisco we were told that we could not board though the gate labeled "Elite/Gold Club members" but had to stand in the long line of Economy class customers. When I asked "Why", I was told it was for Star Alliance Gold Club members, not Asiana Gold Club members. There was no indication on the sign there was a difference. Don't get me wrong, I'm not so disturbed about standing in the long line. I was upset because of the implied difference in the Star Alliance Gold Club benefits vs. Asiana Gold Club benefits and, as far as I am aware, the unpublished differences so when we as customers are at the airport trying to operate within the system, we know what to do. Please confirm there is a difference and what those differences are. Jerry"

Pros: "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
Cons: "I flew four flights (layovers each way) and every single flight was delayed."

Pros: "Crew"
Cons: "Food entertainment seats bathrooms"

Cons: "Crew did not care passengers"

Pros: "Kind crew smiling, good quality of the food (all is free), variety of entertainment program"

Pros: "The outlet on the armrest for the headphones was broken. 10+ hour flight and unable to watch a movie or listen to music. Flight was fully booked, so I was unable to move to a different seat. Flight attendants were very kind. Food was terrible and it took forever to get a drink - served AFTER the meal was served. When later beverages were offered, it was coffee/tea at one point. Other than that they walked around with a tray occasionally with glasses of orange juice or water -- no ice. Only passed through with the full beverages cart once during the fight. I completed a complaint form and still have not heard back from the airline. Paid full price for a one-way ticket. Did NOT get muy money's worth."
Cons: "See above"

Pros: "Polite staff, better than good meals, excellent movie choices (lot of international films) and provide you with pillow, blanket, headphones and slippers!"
Cons: "Delay in departure, but made connecting flight. Crew could have been more helpful in providing information about connecting flights."

Pros: "Love to take Asiana airline. Foods is excellent and services are great."
Cons: "One thing I donot like they cooperate with many other airlines."

Pros: "Really enjoyed this flight. My first time on Asiana Airlines. It's awesome that they're Star Alliance and give United Miles."

Pros: "Everything"

Pros: "Same as the first flight."
Cons: "Same as the first flight."

Pros: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."

Cons: "On time"

Cons: "Leg room Food choices"

Pros: "Great good entertainment n crew provided warm and courteous service"
Cons: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pros: "Good movies"
Cons: "Lack of drinks offerdd"

Pros: "Every thing"
Cons: "Every thing was nice"

Cons: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."

Pros: "Crew was very nice and the seats are comfortable"
Cons: "The kosher food was bad"

Pros: "Good food Hotel accommodations were okay once we had to stay overnight."
Cons: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."

Pros: "This flt was the opposite of our earlier flt from TLV to IST. This crew was fantastic--went out of their way to be helpful & pleasant. They were attentive during the entire 13 hr flt. Food was also fantastic. Restrooms were clean and easy to use. All around GREAT flt. Thank you"
Cons: "I wanted to look out the window while flying over Greenland but we were asked to keep the window closed for sleeping passengers. That view of the northern sea and ice cap is Phenomenal and not to be missed if at all possible!! I wanted to wake everyone up to watch it and they could go back to sleep later...;-) Boarding also took a long time...we left 30-45 minutes late."

Pros: "Everything was more than perfect. Thanks Turkish Airlines."
Cons: "On board internet must be faster."

Pros: "Crew was good Comfortable seats"
Cons: "food could have been better"

Pros: "Flight was good"
Cons: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."

Cons: "Seating too tight/ crew staff members at Istanbul airport"

Cons: "Not enough bathrooms. Very long lines to go to the bathroom."

Cons: "No, disappointments:)"

Pros: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Cons: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"

Pros: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Cons: "See sbove"

Pros: "Every thing"

Pros: "Timing of the flight."
Cons: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."

Pros: "With some reason, everything was smooth at Istanbul compare to SFO."

Cons: "Policy"

Cons: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Pros: "As with the departure, everything was smooth for those who had no carry-on laptop"
Cons: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."

Cons: "We had to wait about one hour after sitting."

Pros: "Courteous"
Cons: "Nice people"

Pros: "more leg room. comfortable seats. polite and friendly crew."

Pros: "Everything"
Cons: "Everything"

Pros: "Turkish airlines is the worst of the worst."

Pros: "Worst customer service ever."
Cons: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Cons: "It didn't happen and I wasn't notified"

Pros: "The meals was good"

Cons: "they lost my luggage by my first stop"

Pros: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Cons: "Really nothing."

Cons: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Pros: "Great service. On time. Friendly personnel."

Pros: "Everything"

Pros: "The steward was very nice. He let me store my special salad and pudding."

Cons: "Excellent customer service"

Pros: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Cons: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."

Pros: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Overall not a good experience"

Cons: "The plane was very cold"

Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"

Pros: "Great crew service and food. Great entertainment features."
Cons: "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."

Cons: "Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping."

Pros: "Free space"
Cons: "Boarding"

Cons: "N/a"

Pros: "Seats are comfy"

Pros: "Since I was upgraded to business class for free due to overbooking, there really is nothing I didn’t like! It was a once-in-a-lifetime experience!"
Cons: "The dual headphone jack at my seat designed for use with the provided headsets outputted only a constant clicking noise on the right channel, so I ended up using my own earbuds."

Pros: "Time management"
Cons: "More information about the terminals"

Pros: "Amazing crew excellent service as always"
Cons: "IFE was down for the entire flight"

Pros: "Everything"
Cons: "More food choices Use real spoon, fork and knife"

Pros: "Crew was very nice and helpful"
Cons: "Flight was delayed over an hour. when there was announcement for boarding, they delayed again when everyone was already standing in line. Then they asked us to sit down but there was no seats. it was hot and no aircon. the security process was strict and prisonlike because it was a USA bound flight."

Cons: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."

Pros: "The crew was very nice, and the movie selection was good."
Cons: "We had to wait for additional passengers after boarding and then again after they came in to take off, so waited an additional 2 hours on the plane (it really adds up on 12+ hour flights). Communication about he delay was mediocre, and the website did not have updated flight info for pickup."

Cons: "The business seat was very uncomfortable"

Pros: "Currtious attendants."
Cons: "Dis orderly lines. Too many long lines"

Pros: "Paid a little more for the bulk head seat in economy so had more leg room, however, less storage. Direct flight from SFO to MNL The flight attendant were okay"
Cons: "Boarding process in Manila is confusing as once you go through security they run your bag through again AT THE GATE. I don't think I've experience this at any airport and I've been to many countries. Also, once "corralled" in your assigned gate, there is limited seating. Getting in and out to go to the bathroom or get something to eat is a hassle. PAL international has it's own terminal (2) but all the airport lounges are in 3 or 1, and you have no access to those terminal once your in 2. Finally, the food option at PAL terminal is awful. For a major Philippines airline, I wish they would upgrade their terminal and make it more appealing for international travelers. For these reasons, I would consider flying another airline from US to Manila, e.g. Cathay Pacific, United, etc."

Pros: "Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!"

Pros: "First let me say I am a big fan of Philippine airlines. The customer service is outstanding, I am always made to feel very comfortable and the movie selection is great. I would give them a 10/10...if it weren’t for the surprisingly below-average special meal selection....read on..."
Cons: "I have been a gluten-sensitive foodie for 7 years. I am not vegetarian. I still eat sugar, salt, spices, dairy, and fat. I have order a GF special meal for the past 3 or 4 trips I’ve flown but I always end up asking for one of the regular meals instead because the GF meals are SO awful. They are completely devoid of all salt, sauces, spices or any flavor, and are so bland that it’s like eating astronaut cardboard food. For example...the last flight I took (Manila-San Francisco), the regular meal options were a chicken sausage dish with some mashed potatoes and veggies, a wonderful colorful julienne vegetable salad, a flan pudding (GF by nature) and some bread with butter. The other option was a delicious smelling pork belly over rice (seriously some of the best pork belly I’ve ever had) and some veggies with the same sides. Everything was gluten-free except for the bread roll and looked much more colorful and fresher overall. By contrast, the GF “special” meal that I received was a plain chicken breast with no salt, steamed veggies that were overcooked and mushy to the point of colorless baby food, with no spices or sauces, a watered-down fruit salad, a rice cake with no butter and a banana instead of dessert. I was amazed at how bland and flavorless it was. Gluten-free does not mean sugar-free, low-fat, or dairy free. It simply means the absence of wheat flour. I still like sauces and spices. And I still like butter. A non-fruit dessert would have been nice. And since when does gluten-free mean flavor-free? I would have MUCH rather preferred the regular meal option with just a gluten-free rice cake substitute. Thank god they had extra regular meals for me to eat instead. Point being…if you’re not extreme celiac and just gluten-sensitive, I recommend ordering off the regular menu and just omitting the bread roll. The flavorless meal isn’t worth it!"

Cons: "Broken entertainment acreens. Mine was broken on the way over and on the way back I had a another broken one , they moved me and that one was broken too."

Cons: "My luggage was opened and my items inside were opened too. Chocolates and personal letter"

Pros: "The service is good"
Cons: "Usual"

Pros: "early arrival"
Cons: "to many security check in art Airport."

Pros: "Individual entertainment at each seat, the more leg space vs the Airbus."
Cons: "Called for assistance and was ignored 3 times. No one ever came to help. Flagged down an attendant and asked for water but never got a glass. Had to get up and go to the kitchen area to find someone to help me."

Pros: "Attendance was excellent"
Cons: "None to complain to"

Pros: "Smooth flight, the fact that I lucked out and didn’t have any seat mate"
Cons: "Baggage claim delays, same gate being used by other flights, USB not working for charging phone"

Pros: "the first time a strong turbulence happened, people were screaming and started praying. The pilot got on the speaker and assured the passengers that the plane is ok and able to handle any turbulence. He spoke in a very calm voice and I think it also calmed most of the passengers. I went back to sleep."

Pros: "Seat 31A"
Cons: "None"

Pros: "Flight crew services are good"

Pros: "Boarding"
Cons: "Being cramped for 14 hours, you need to provide seating for people over 6 feet tall"

Pros: "everything was perfect"

Pros: "Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff"
Cons: "Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board"

Pros: "on time."
Cons: "seat spacing/legroom too small. food sucks."

Pros: "Service was good"

Pros: "The prompt boarding and courteous staff."
Cons: "Nothing!"

Cons: "Flight was delayed. At least this time they sent me a notification via email. On the flight from SFO to Manila, the flight was cancelled and we had to be reaccommodated the next day and I wasn't even notified that that was going to happen."

Cons: "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"

Cons: "delayed..."

Cons: "It was several hours delayed, they finally boarded us, then told us they were closing the airport. They kept us on the place for another 2.5 hours while they were trying to figure out what to do. By time they let us off the plane it was 3:30 AM. Took another 2.5 hours to get our baggage back and another 1.5 hours to get the flight refunded. I travel weekly, and this has been the worst airline experience I have had so far."

Pros: "The flight was late. Then, after we boarded d at around 1AM, we were advised that the runways were due to close at 1:30 AM and negotiations were underway to extend runway operations so we could take off. We waited on the plane only to later learn that the flight was cancelled and we had to deplane! After more waiting at the gate in the terminal we were to hotels. We went to bed at around 4:45 AM, only to get a wake up call at 7 AM whilst we were not leaving the hotel until 11:00 AM for a 1:30 PM departure! Horrible! We ended up leaving even later, at around 2:30 PM. Throughout, communication from the company was abysmal. Never again Philippine Airlines for me !"
Cons: "See above."

Pros: "Ok movie selection - gave you iPads, which were somewhat glitchy, but eventually seemed to work. Crew was very accommodating."
Cons: "This airline has been terrible to deal with. Before departing, they cancelled one leg of our trip, then waited a full month to rebook (only after weekly, sometimes more often, calls from us). We actually weren't sure if the flight was actually rebooked until we arrived at the airport and were able to check in. The food on all the flights was terrible. Dealing with customer service on the ground at the Manila airport was also terrible - they just kept saying they had to ask someone else who had to ask someone else, then changed the subject and did the same thing with an unrelated question until we got so fed up we left. It took 40 minutes for a bus to come to transfer us from terminal 1 to 2."

Pros: "Very attentive"

Pros: "The food was better."
Cons: "The flight got delay for 1 hour."

Cons: "Flight delayed for about 2 hours"

Pros: "They fed us like no other , and gave us tooth paste airlines cab learn from the"

Pros: "Service and movies"

Pros: "Movie selection"
Cons: "Time to exit plane"

Pros: "I like that a USB port was available to charge my devices."
Cons: "I could not use their myPal app to stream to my iPad. I would had preferred to use the iPad as it has a bigger screen. The app connected to the plane's Wifi but that when opened states it needs to connect to the plane's Wifi which it already is. This problem was also with my iPhone. Boarding was fine but could be more organized. People not in the current boarding group were allowed to board."

Pros: "The movie selection was good which made the 14 hour flight bearable. The flight crew was very polite and helpful."

Cons: "None"

Pros: "Excellent flight... No complaint"
Cons: "Crew ver attentive but since it's an evening flight, I had perfect sleep"

Pros: "Basic airline services were provided"
Cons: "Flight was delayed and we weren't given the reasons for the delay. No apologies were given either."

Cons: "Always delay never been on time"